# Blitzz Software Reviews, Demo & Pricing - 2026 > Review of Blitzz Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/contact-center/blitzz-profile --- [Home](https://www.softwareadvice.com/) / [Audit Software](https://www.softwareadvice.com/audit/) / Blitzz Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/contact-center/blitzz-profile/reviews/) # Blitzz 2026: Benefits, Features & Pricing Wondering if Blitzz is right for your organization? Our Audit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Blitzz 4.7 [(20)](https://www.softwareadvice.com/contact-center/blitzz-profile/reviews/) Pricing Starting at $39.00 per month ### About Blitzz Blitzz is a video-powered support platform that provides users the tools to organize inquiries, visualize customer issues, exchange files & documents, collaborate and more. The software was specifically designed for field services such as IT specialists, electronic engineers, medical equipment technicians, insurance providers and more. Wondering if Blitzz is right for your organization? Our Audit Software selection experts can help you in 15 minutes or less. ## Blitzz User Interface ## Popular Blitzz Alternatives Main Product Blitzz 4.7 [(20)](https://www.softwareadvice.com/contact-center/blitzz-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.60Value for money - 4.84Customer support - 4.55Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(754)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/) 4.6 [(1324)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.54Value for money - 4.72Customer support - 4.44Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [TrueContext](https://www.softwareadvice.com/field-service/prontoforms-profile/) 4.6 [(331)](https://www.softwareadvice.com/field-service/prontoforms-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.40Value for money - 4.44Customer support - 4.45Functionality Pricing Starting at $4800.00 per year Get Price Alternative Product [Commusoft](https://www.softwareadvice.com/garage-door/commusoft-profile/) 4.7 [(209)](https://www.softwareadvice.com/garage-door/commusoft-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.58Value for money - 4.78Customer support - 4.61Functionality Pricing Available upon request Get Price ## Blitzz Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Basic $39.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Blitzz Features - Popular features found in Audit Alerts/Notifications Audit Trail Corrective and Preventive Actions (CAPA) Dashboard Document Management Document Storage Forms Management Inspection Management Issue Management Risk Assessment Task Management Workflow Management - More features of Blitzz API Appointment Management Call Recording Chat/Messaging Collaboration Tools Compliance Management CRM Customer Database Customer Experience Management Customizable Forms Dispatch Management Electronic Signature Inventory Management Live Chat Mobile Access Multi-Channel Communication Quotes/Estimates Remote Access/Control Reporting/Analytics Screen Sharing Self Service Portal Software Development SSL Security Third-Party Integrations Troubleshooting Two-Way Audio & Video Video Conferencing Video Support ## Blitzz Integrations ServiceMax Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review SAP Business One Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 8 integrations ## Blitzz User Reviews Overall Rating 4.7 Ratings Breakdown 5 70% 4 30% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.6 Customer support 4.8 Functionality 4.5 Ryan P. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used weekly for less than 2 years Review source Reviewed February 2022 The absolutely simplest way to support customers via video 5 Blitzz is not only so convenient to use but is also a lifesaver as it provides wide aspects of a feature that allows the technical process more efficient and effective. This product ensures that a customer's demands are addressed by providing prompt, responsive, and enthusiastic service, and unlike any other platform, this one is unique for Link, SMS invites, and video conferencing when you need technical support for it allows you to click on the link directly without redirecting to another website, send a meeting invites anytime, and it also provides a great quality of videos or images, you can even share your screen to accommodate your concern on one end. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Blitzz is very convenient and easy to use. It is a lifesaver for us with the wide aspects of features that allows us to remotely and efficiently fix technical problems. Cons: I don’t find any problems using Blitzz. It has the best feature I could ever experience and I am satisfied with it. Blitzz does not require any downloads on your computer or mobile device and is easily the most beautifully designed video support software. I like the Markup and annotation feature, which allows me to capture photos and markup notes during a call with location and timestamp. Vendor Response Ryan - Thank you so much for your support and feedback. Our customers truly define our Product Roadmap! Replied August 2022 Read More LZ Liam Z. Verified reviewer Oil & Energy 1001-5000 employees Used monthly for less than 2 years Review source Reviewed February 2022 Blitzz Review for AES 5 Blitzz is really great. We have been using it with our HMT-1 headsets for a couple of years now. We used to use an instance hosted by one of our partners (GCI) and now have our own instance. It's not part of our day-to-day operations (although it could be one day) but we very often do very technical work in remote locations that requires support. Now we don't have to fly in an expert, we can bring them in on the headset and it works great. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The interface is highly optimized for supporting a remote, technical workforce. It's easy to provide technical guidance to folks in the field. It's easy to get up and running. Cons: I would like to be able to record the whole session. I would also like to be able to dial in guests with a guest link without having to get them a Blitzz account - sometimes we have lots of people dial into an operation. We want to be able to host the Blitzz instance on our own (or client) clouds due to security policies. Reasons for choosing Blitzz One of our clients encouraged us to get our HMT-1's up and running with MS Teams, because their IT department decided it would be easier for their end users to integrate with Teams than Blitzz. Blitzz is a better tool for us because teams doesn't have the same optionality for providing feedback (drawing on the screen is a particularly useful feature). Vendor Response Liam, thank you so much for taking the time to review. We really appreciate your business. Replied February 2022 Read More Daniel J. Verified reviewer Utilities 10000+ employees Used daily for more than 2 years Review source Reviewed September 2021 Appreciate your partnership 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: No app download, screen capture, easy to setup Cons: Better explanation of SSO dependence on single domains Reasons for switching to Blitzz No app download required Vendor Response Hi Daniel - We value our partnership and how we collaborate. We will reach out on your SSO concern to ensure that we set the correct path. Replied September 2021 Read More AV Anjel V. Verified reviewer Oil & Energy 11-50 employees Used monthly for less than 2 years Review source Reviewed August 2021 Blitzz is better than you think. 5 I never had an issue. I never thought about switching the product. Nor did I think about the price of the product because it is so good at what it does. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Blitzz is relatively an easy software to use during both the admin side and client side. It focuses on more technician friendly features and does not deviate from the purpose of the intended product idea. Blitzz is more of a "NEED HELP NOW" so "LETS HELP NOW" business motto. Cons: Blittz really has it all. You cant really complain about not having something because all of the essentials and luxuries are already available. Reasons for choosing Blitzz blittz offered all the features i needed and more. Vendor Response Anjel, thank you so much for taking the time to leave an excellent review. We really appreciate your business. Replied August 2021 Read More TN Taye N. Verified reviewer Government Administration 201-500 employees Used daily for less than 2 years Review source Reviewed August 2021 Great inspection software minus the clutter! SIMPLE to use! 4 I think it has been great! Again, Simple to use for both users. Very Simple! Others programs have too many options and confuse the users. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I really like how no software is required to be download and is compatible with phones and androids. YOu also have the option to download the app but it works on chrome on your mobile device. Second, it is very simple to use, other software has too many features that are not needed. It has all the needed items. Example: Private Policy agreement customers have to agree to before starting the service. Easy user managment. Cons: The software is too reliant on mobile connections or wifi connections. If you have been poor service on your mobile phone it will be difficult to do the virtual inspection. Integration might be difficult we use two systems to track and schedule an inspection. Then this system actually does the virtual inspection itself. Reasons for choosing Blitzz Simple to use! We have end-users who are not well verse with computers or mobile devices. We need something simple that had all the options we need. Nothing extra to confuse users. Vendor Response Truly appreciate your review Taye. Our goal is simplicity for users, that is how you get things done! We are looking for options and suggestions. Thank you for your review. Replied September 2021 Read More MR Miguel R. Verified reviewer Consumer Electronics 201-500 employees Used weekly for less than 6 months Review source Reviewed August 2021 Blitzz is the Ritz of Remote, Visual Sales & Problem Resolution Platforms 5 Our call center handle OOW parts & accessories sales for consumer electronics, HVAC, appliance, and computer manufacturers. We use the Blitzz app mainly to: 1. Identify part/accessory needed on the product model to complete the sale on first call, 2. Obtain pic of part/accessory needed for Parts Research Request team to obtain part number & availability with manufacturer if the part is not listed on our parts lists, and 3. Take pics of damaged parts/accessories and package received by our customers so we can submit to the carriers for expedited claims & credit processing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use for both the customer and the agent. Cons: Not able to access the flash function on IOS devices. Vendor Response Hey Miguel - You need to add Marketing to your job description! Thank you for your review and love Blitzz is the Ritz. Replied September 2021 Read More CL Cory L. Verified reviewer Telecommunications 1001-5000 employees Used monthly for less than 2 years Review source Reviewed September 2021 Excellent Customer Support and Quick deployment 4 The leadership of Blitzz was by far the most collaborative and supportive of any customer support technology platforms I have encountered or used. They were genuinely interested in how they can help our organization get better by using their solution. They were extremely accommodating and always available to us. Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: The "show me" technology was exactly what the Doctor ordered as we entered the Pandemic and still needed to support increasing activity across our footprint. Our products have become a necessity and having Blitzz instill a safety net for employees to feel confident that they had alternatives available to them that they could use to still deliver a great experience for our customers. Cons: I believe the application of this type of technology is better suited for training and assisting colleagues. It can be a challenge to get customers to quickly adopt this technology and it can lead lead to further frustration. Reasons for choosing Blitzz Cost as well as speed and ease of deployment Vendor Response Cory - Thank you for your review it contains important messages. Blitzz is proud to be part of the Customer Care transformation. Replied September 2021 Read More RN Rick N. Verified reviewer Business Supplies and Equipment 11-50 employees Used daily for less than 6 months Review source Reviewed September 2021 Great Remote Support Tool 4 This is a very impressive product and a great group of people backing it up. We always train our people to try to "see through the phone"; Blitzz makes it possible to do so in reality. Intuitive to learn and use for the most part, and surprisingly easy to get customers' cooperation because it leaves no code on their phones. I hope my competitors don't find out about this! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease with which the session can be initiated, even with customers wary of giving up control of their phone. Quality of photos and videos is excellent. Overall, the ability to "see through the phone" makes the troubleshooting and problem-resolution processes much more effective and efficient and the entire experience more pleasant for all concerned. Integration with our ticketing system. Cons: Inability to resize photos, overly long photo labels. Of course, success of session is dependent upon good cellphone connection; this is clearly not under Blitzz control but it does occasionally present an obstacle. Vendor Response Rick - "See through the phone" is truly a reality with Blitzz. Your Cons on the photos sound like product suggestions. Remember our customers define our Product Roadmap. We will reach out to better define these ideas. Replied September 2021 Read More KT Keith T. Verified reviewer Government Administration 501-1000 employees Used daily for less than 2 years Review source Reviewed August 2021 Blitzz 4 Blitzz is easy to work and use. It is a great tool to have inspections. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The Blitzz software is easy to manage and use. A good Wifi or Internet connection and the virtual Blitzz app can be used in any part of the house for an inspection. Cons: Volume problems at the initial connection. May have to stop video & restart video to make a better connection for sound. Vendor Response Hi Keith - Appreciate your review and comments. We will reach out to you on your volume problems to offer suggestions. Thank you so much. Replied September 2021 Read More SO Sarah O. Verified reviewer Insurance 51-200 employees Used monthly for less than 12 months Review source Reviewed August 2021 Risk Management Site Inspections 4 As we moved towards remote connections during COVID we wanted to find a way to still connect with our members for tasks that we previously only conducted in-person. It gave our members peace of mind to know that we were still there to help them and conduct inspections, even when we couldn't meet face-to-face. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Real-time annotation, pointer, flashlight, etc. Ease of use for our members Pricing is great Ability to stamp photos with saved bookmarks Cons: The bookmarks feature is great, but it doesn't allow enough characters to put a full CFR in - they have to be shortened and that sometimes confuses our members. I also wish we could add the bookmarks to the photos after the fact. Sometimes when we are conducting a virtual site inspection the member is moving around quickly and it takes a minute or so to find the bookmark you are looking for in order to take the picture. This task is made more difficult by the fact that the full regulation won't fit in the bookmark so you have to remember key words you did include. Vendor Response Hi Sarah - Thank you for your review and comments. You can use Search in Bookmarks, with keywords, which will speed up the process. We also love product ideas/suggestions! We will reach out. Thank you again. Replied September 2021 Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/contact-center/blitzz-profile/reviews/) ## Other Top Recommended Audit Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **20** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **9** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (79) Recently recommended **8** times [Sprinto](https://www.softwareadvice.com/compliance/sprinto-profile/) **4.7** (86) Recently recommended **7** times Stuck Between Options? Our experts can help you compare Blitzz with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice