# Broadcaster BOT Software Reviews, Demo & Pricing - 2026

> Review of Broadcaster BOT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/contact-center/broadcaster-bot-profile

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Broadcaster BOT

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Overview

# Broadcaster BOT 2026: Benefits, Features & Pricing

Wondering if Broadcaster BOT is right for your organization?

Our Unified Communications Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Broadcaster BOT

4.4

[(5)](https://www.softwareadvice.com/contact-center/broadcaster-bot-profile/#reviews)

Pricing

Starting at MX$1,999.00 per month

### About Broadcaster BOT

Broadcaster Bot is a Concepto Móvil product that offers an innovative solution for serving customers through conversations on WhatsApp, Facebook Messenger, Google Business Chat, and RCS.

The platform integrates multiple communication channels so that businesses can converse with their customers, coordinate with their internal team and business partners, efficiently and in one place.

The solution allows for sending bulk messages through WhatsApp Business, using templates that can be customized for different types of messages, such as notifications, promotions, appointment reminders, among others.

In addition, Broadcaster Bot offers the option to configure chatbots and virtual agents that can respond to frequently asked customer questions, automating the customer service process and reducing operating costs.

Wondering if Broadcaster BOT is right for your organization?

Our Unified Communications Software selection experts can help you in 15 minutes or less.

## Broadcaster BOT User Interface

## Popular Broadcaster BOT Alternatives

Main Product

Broadcaster BOT

4.4

[(5)](https://www.softwareadvice.com/contact-center/broadcaster-bot-profile/#reviews)

Ratings Breakdown

-   4.40Ease of use
-   4.20Value for money
-   4.60Customer support
-   4.20Functionality

Pricing

Starting at MX$1999.00 per month

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/)

3.9

[(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews)

Ratings Breakdown

-   4.11Ease of use
-   4.13Value for money
-   3.74Customer support
-   4.32Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Zoho SalesIQ](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/)

4.4

[(98)](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.40Value for money
-   4.06Customer support
-   4.27Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/)

4.6

[(295)](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.57Value for money
-   4.66Customer support
-   4.61Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.97Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

## Broadcaster BOT Pricing and Plans

Starting price: MX$1,999.00 per month

Free Trial

Free Version

Basic

MX$1,999.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Broadcaster BOT Features

-   Popular features found in Unified Communications
    
    Call Recording
    
    Call Routing
    
    Contact Management
    
    File Sharing
    
    Mobile Access
    
    Reporting & Statistics
    
    Screen Sharing
    
    SMS Messaging
    
    Task Management
    
    Two-Way Audio & Video
    
    Voice Mail
    
-   More features of Broadcaster BOT
    
    Activity Dashboard
    
    Activity Tracking
    
    Agent Interface
    
    AI Copilot
    
    API
    
    Automated Responses
    
    Autoresponders
    
    Canned Responses
    
    Chatbot
    
    Chat/Messaging
    
    Code-free Development
    
    Communication Management
    
    Customer History
    
    Customer Support
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    For Sales/Marketing
    
    Group Messaging
    
    Lead Capture
    
    Live Chat
    
    Monitoring
    
    Multi-Campaign
    
    Multi-Channel Communication
    
    Multi-User Collaboration
    
    Pre-Configured Bot
    
    Proactive Chat
    
    Query Suggestions
    
    Real-time Conversations
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Social Media Integration
    
    Workflow Automation
    
    Workflow Management
    
    Workforce Management
    

## Broadcaster BOT User Reviews

Overall Rating

4.4

Ratings Breakdown

5

40%

4

60%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.6

Functionality

4.2

Have you used Broadcaster BOT and would like to share your experience with others?

LA

Luis A.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Reviewed April 2023

Muy buen Chat Bot y la integración con canales muy sencilla

5

Soluciono toda la gestión de conversaciones y envío de campañas con un solo agente, pude optimizar sus tiempos y asignar un chatbot para solucionar la atención inmediata. El equipo me ayudo a capacitar a mi personal lo que hace que aprovechemos la plataforma al 100%

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Para empezar la integración es muy sencilla, la atención es muy buena y la capacitación para que mi personal pueda usar la plataforma aunque la misma es muy intuitiva.

Cons:

Las limitaciones que impone WhatsApp para el envío de campañas

Reasons for choosing Broadcaster BOT

Tiene más funcioonalidades que los demas y el costo beneficio es más amplio.

Read More

CC

Carlos C.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Reviewed February 2023

Broadcaster BOT

4

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

El proceso de implementación es muy sencillo y la creación de los flujos de conversación ayuda a la customización.

Cons:

La reporterita es muy débil y poco intuitiva, no se puede seguir trazabilidad de las conversaciones o poder enfocar el rendimiento de los agentes, también no tiene una asignación automática de conversaciones por agente.

Read More

LC

Lourdes C.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 12 months

Reviewed February 2023

Broadcaster BOT LHS Costa Rica

4

Es un buen producto que facilita la comunicación con nuestros clientes.

Ratings Breakdown

4

Ease of use

3

Value for money

5

Customer support

3

Functionality

Pros:

La facilidad de uso. La rapidez de la implementaciónQue el flujo lo puede crear nuestra área de sistemas sin depender del proveedor.

Cons:

Que no asigne automáticamente a los agentes disponiblesNo poder tener el control del total de conversaciones atendidas tomando en cuenta que un cliente podría tener varias conversaciones al dia o al mes y debe contabilizarlas por separado. No permite el uso de plantillas en respuestas rápidas lo cual agilizaría la comunicación.

Read More

MH

Marylin H.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 12 months

Reviewed February 2023

Clinica LHS

4

En general bien, el sistema nos proporciona un mejor control de los usuarios y el proceso de atención de los mensajes es más ordenado

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

La facilidad de tener varios usuarios y poder monitorear los chats desde el perfil de administrador

Cons:

Los mensajes salientes que sólo puedan ser templates y no mensajes normales. Sería más funcional para nuestro tipo de negocio.

Read More

GD

Gabriel D.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Reviewed February 2023

Excelente software para atención a clientes

5

Todo ha sido muy funcional

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

La integración ha sido muy fácil desde un principio

Cons:

Hasta ahora no me ha disgustado nada ya que todo ha salido bien

Reasons for choosing Broadcaster BOT

Por la relación costo beneficio y la atención a cliente

Read More

Showing 1 - 5 of 5 Reviews

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