What are FreJun users saying about the software?

Read what people like you have said about using FreJun software through verified user reviews

User Review Highlights

4.5

24 Reviews

5
15
4
6
3
3
2
0
1
0
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"Option to add notes for calls, along with their reason and status is quite good. You can simply take a look at the list of calls made, to see if you needed to take extra action for any."
  • icon"It helps to connect with people. There are so many features which is good for the users."
  • icon"I have been using frejun and love these two features, Also you get to know who is calling you back. Also I can keep a record of how many calls I have made."
  • icon"Sometimes it lags a little. Also while receiving a call back, it doesn't always notify you on who it is fast enough."
  • icon"Frejun is not supporting calls for jio number. Complained about the same many times."
  • icon"No name feature for a callback makes it tough to track candidate on runtime basis."

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User Rating

Showing 1 - 24 of 24 reviews

Yashashwi

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Staffing and Recruiting

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Convenient

I had a positive experience using Frejun,Always thought of using this king of application as it keeps record and track of ppl connected with officially ,in a proper manner .

Pros

Easy of use,you just need to copy the number from the particular portal to paste and give a call straightaway.

Cons

As anyone calls back on the same number ,your phone will not give the identity of the person calling but would state frejun's number ,but on the software instead as a cover it has the name of the person that we would've saved earlier.

Anonymous

Company size: 201-500 employees

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2022

Convenient and Easy

Pros

Very easy to place calls, makes quick work of an otherwise tedious task. Option to add notes for calls, along with their reason and status is quite good. You can simply take a look at the list of calls made, to see if you needed to take extra action for any. Incase you forget anything important, you can revisit the call recordings too. They allot a virtual number as well so that people don't get your personal number.

Cons

Sometimes it lags a little. Also while receiving a call back, it doesn't always notify you on who it is fast enough. But these are still minor drawbacks that I am sure will get fixed soon. Doesn't impact the quality by a lot as of now.

Yash Raj

Company size: 201-500 employees

Industry: Human Resources

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2022

FreJun

Experience is good and the only thing to upgrade is its User experience

Pros

In my opinion call recording and a database thing is very good

Cons

the bug in which when I use my ATS and if I press enter an automatic call happend

Shibangee

Company size: 201-500 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

About the Product

it was nice.

Pros

The calling and the recording part. The software is easy to use and is not that complicated.

Cons

Previously, this software used to create a little issue. the call doesnt use to happen properly likely it used to get hanged alot.

Hinal

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Good Product

Pros

call recording deep analytics auto dial chrome extension schedule call

Cons

call routing would help us lot,IVR would help

Raghav

Company size: 11-50 employees

Industry: E-Learning

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

Easy to Setup, Cost Effective, Great Customer Service

Pros

Easy to set up the calling infra. Great customer service.

Cons

Reports and Dashboard could get more granular

Annu

Company size: 201-500 employees

Industry: Human Resources

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

It is very easy to use and call recording is an advantage since we can analyze ourselves.

Excellent

Pros

It is easy to use. Each and every calls are noted and tracked. Easily getting connected to candidates.

Cons

Frejun is not supporting calls for jio number. Complained about the same many times.

vamsi krishna

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Good software to track your work and information

good

Pros

call recording option, calls history, tracking of the calls and call history

Cons

there is no message sending option which candidates cannot send normal messages other than whatsapp messages

Gajol

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2022

Good Product

Pros

Its convenient to make calls through the app and it is helpful to connect with people easily as well.

Cons

Some features needs to be updated. Otherwise all good

Umair

Company size: 201-500 employees

Industry: Human Resources

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Good for training and learning purpose.

Pros

Recording feature and call tracking feature of Frejun

Cons

no name feature for a callback makes it tough to track candidate on runtime basis

Aparna

Company size: 11-50 employees

Industry: Human Resources

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Functionality

out of 5

May 2022

Good Product with nice features

Good

Pros

Easy to make calls and has search with different options

Cons

For answered calls we have to take a log. It should be available there itself.

Oormila

Company size: 11-50 employees

Industry: Human Resources

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

FreJun Review

Pros

Ease of usage. No time delay. All in all good product.

Cons

It would be better if we have an option to filter out the answered calls

Akshay

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

May 2022

User Review

It is good overall.

Pros

Virtual number, extension and call recording

Cons

The User Experience and glitches. Server issues in between.

Aswathy

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Good

Good

Pros

What I like most about this software is Flexibility

Cons

What I like least about this software call filters

Silpa

Company size: 11-50 employees

Industry: Human Resources

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Excellent

Pros

Easy to make calls no need to type numbers

Cons

I Didn't face any issues as of now. i am happy to use this app

Sanskruti

Company size: 11-50 employees

Industry: Human Resources

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Amazing app

I am using FreJun everyday and it is very helpful for me

Pros

The call tracker, the call recorder . I have been using frejun and love these two features, Also you get to know who is calling you back . Also I can keep a record of how many calls I have made.

Cons

None . I think everything is perfect . Loving it.

Bindia

Company size: 51-200 employees

Industry: Human Resources

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

May 2022

User-oriented

Pros

It is simple to use and customer-centered. It's been running fine and there have been no challenges so far.

Cons

There's nothing amiss with the application which I could see. It could, however, include filters for: calls not answered, answered, and did not connect.

Balaraju

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Friendly Resource for Entrepreneurs justify your unlimited network

We have completely eliminated call center issues, Loved the easy working approach

Pros

Frejun crome extention system is very easy , for website and admin panal integration

Cons

Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

June 2022

Easy to use and Privacy of your personal Contact number

Pros

I like the Feature of auto call recording and the instant connection between the user and receiver the UI is clean and easy to operate

Cons

as of now too early to comment on any thing

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Functionality

out of 5

May 2022

Good

Pros

It helps to connect with people. There are so many features which is good for the users

Cons

Some times there is a network connectivity issue but it would be fixed immediately.

Dolly

Company size: 10,000+ employees

Industry: Human Resources

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

June 2022

Absolutely Great!

Great! Would recommend

Pros

Useful in making calls and recording the calls. You can easily keep track on all your calls .

Cons

It hangs for sometime but overall everything is great.

Zain

Company size: 1,001-5,000 employees

Industry: Management Consulting

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Good

Pros

It has a lot of features which are useful in professional world

Cons

Initially there were Call back issues but its better now

n r

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

May 2022

User Feedback

Pros

Frejun providing a virtual number that won't reveal the user's personal number

Cons

While getting calls back,Not able to see the name of the one who is calling

Shyamili

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

May 2022

overall a good experience

Could connect with the other party easily and was a good experience.

Pros

Easiness of usage, Call recording for future reference,

Cons

Nothing.

Showing 1 - 24 of 24 reviews
FreJun

FreJun

4.5/5 out of 24 reviews
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