FreJun vs AVOXI

RATING:

4.7

(75)

FreJun has 75 reviews and a rating of 4.73 / 5 stars vs AVOXI which has 53 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (75)
4.8 (53)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 11, 2023
November 30, 2023
Pros/Cons
  • Pros

  • Option to add notes for calls, along with their reason and status is quite good. You can simply take a look at the list of calls made, to see if you needed to take extra action for any.
  • It helps to connect with people. There are so many features which is good for the users.
  • Cons

  • Sometimes it lags a little. Also while receiving a call back, it doesn't always notify you on who it is fast enough.
  • Frejun is not supporting calls for jio number. Complained about the same many times.
Read all user reviews
  • Pros

  • The setup is very easy to follow and manage. And the software functions are pretty comprehensive and easy to use.
  • The software has great features that help you manage all your DID needs. You can add new DID´s, get special offers, get analytics and all the information you need to get the most of your IPBX.
  • Cons

  • No mobile apps or desk phones available. Billing usage reports contain raw data and are not customizable (to customers).
  • It took a few tech's until I was able to get the information that I needed...but they stuck with me.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos