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Nextiva Contact Center
Nextiva Contact Center
Create more powerful customer experiences while reducing cost and complexity so you can grow your customer relationships, empower your agents, and delight your customers. Serve customers where they are and when they want with tr...Read more about Nextiva Contact Center
VoiceAnalytics
VoiceAnalytics
VoiceAnalytics is a voice and data analysis platform based on advanced artificial intelligence technology. The system processes and analyzes digitally stored audio and its metadata provided by a customer's recording system. The p...Read more about VoiceAnalytics
Customer Frontlines
Customer Frontlines
Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS)...Read more about Customer Frontlines
Zendesk Suite
Zendesk Suite
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite
TeamSupport Messaging & Live Chat
TeamSupport Messaging & Live Chat
TeamSupport's Messaging & Live Chat leverages the power of connection to unify your support, sales, and marketing teams in addition to your customer experience. With powerful auto-routing tools, AI-powered chatbots, omnichannel ...Read more about TeamSupport Messaging & Live Chat
HaloCRM
HaloCRM
HaloCRM is intuitive customer service software that can be deployed on-premise or in the cloud. The platform is designed to help businesses of all sizes streamline customer support operations. Organizations can track and manage co...Read more about HaloCRM
DialedIn CCaaS
DialedIn CCaaS
DialedIn (formerly ChaseData) offers cloud-based, standalone call center functionality with customer service and support built into the solution. It’s designed for outbound, inbound and blended call center teams. Dialing capabil...Read more about DialedIn CCaaS
ICTContact
ICTContact
ICTContact is an advanced unified Contact Centre software solution and Inside sales dialer software solution with an agent portal and IVR studio to design custom IVR with drag and drop. Assign different types of campaigns to agent...Read more about ICTContact
Dialpad
Dialpad
Dialpad is an AI-powered cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrat...Read more about Dialpad
LiveAgent
LiveAgent
LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent
Pointel DCCM
Pointel DCCM
Changes to the contact center environment are hard to handle and sometimes even cause a negative impact on your business. Although it is critical, changes are inevitable. Improper contact center infrastructure deployment and opera...Read more about Pointel DCCM
C2Perform
C2Perform
EducationFolder is a cloud-based training and performance management solution for call center agents. Key features include learning management, quality assurance, a knowledge base, task management and reporting. EducationFold...Read more about C2Perform
Avaya Experience Platform
Avaya Experience Platform
Avaya Experience Platform is a unified communications solution designed to connect people using a range of channels, including voice, email, and chat. The software is designed to deliver effortless experiences for customers and em...Read more about Avaya Experience Platform
Creatio CRM
Creatio CRM
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), indus...Read more about Creatio CRM
Bright Pattern
Bright Pattern
Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concur...Read more about Bright Pattern
Bitrix24
Bitrix24
Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24
Convoso
Convoso
Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialing modes (predictive/power/preview) along with two-way texting, ...Read more about Convoso
Clarity Connect
Clarity Connect
Clarity Connect is a call center management solution suitable for concurrent users and for organizations across a variety of industries. Clarity Connect is a contact center solution that runs on the Skype for business It help...Read more about Clarity Connect
CloudAgent
CloudAgent
CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via multiple channels including voice, chat, email, SMS messages and social media platforms. Professionals can utilize ...Read more about CloudAgent
CloudCall
CloudCall
CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions...Read more about CloudCall
Contivio Contact Center
Contivio Contact Center
Contivio Contact Center is a cloud-based contact center management (CRM) solution for small and large businesses. The solution helps sales teams, marketing groups and service operations to manage customer service and sales. Key fe...Read more about Contivio Contact Center
contactSPACE
contactSPACE
contactSPACE is a cloud-based callcenter solution which helps small to large-sized organizations manage contacts and track agent performance. Its key features include dynamic call adaption, voice recording, call prioritization, ro...Read more about contactSPACE
Channels
Channels
Channels is a customer service solution for call centers and client success teams that offers tools including channel management, live chat, call management, eCommerce integration, contact history, and more. With Channels, users c...Read more about Channels
Efficy CRM
Efficy CRM
At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees...Read more about Efficy CRM
Eureka
Eureka
CallMiner Eureka is a cloud-based speech analytics solution designed to help contact centers evaluate customer experience or sentiments across various communication channels such as emails, calls, social media or chat. Features in...Read more about Eureka
EvaluAgent
EvaluAgent
EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. This solution unifies customer feedback and agent performance data. It provides automated scoring for all custome...Read more about EvaluAgent
Five9
Five9
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, emai...Read more about Five9
Front
Front
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the...Read more about Front
Helpshift
Helpshift
Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and retention. Key features include embedded web chat, in-app messaging, issue ticketing, searchable FAQs, ...Read more about Helpshift
NICE CXone
NICE CXone
Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with...Read more about NICE CXone
InGenius
InGenius
Ingenius is a computer telephony integration (CTI) solution designed to help contact centers track, analyze, manage and report on customer call interactions on a unified platform. It integrates telephony systems with customer rela...Read more about InGenius
InfoFlo
InfoFlo
InfoFlo is an integrated CRM solution that can be accessed online or installed on-premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users also ha...Read more about InfoFlo
Kixie PowerCall
Kixie PowerCall
Welcome to Kixie, the sales engagement platform that revolutionizes the way you do business. Designed to supercharge your sales performance, Kixie offers ultra-reliable and easily automated calling and texting features that seamle...Read more about Kixie PowerCall
LiveOps
LiveOps
LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording across all channels. It follows the pay-per-use model, which allows scaling the business when needed. LiveO...Read more about LiveOps
LogMeIn Rescue
LogMeIn Rescue
LogMeIn Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support,...Read more about LogMeIn Rescue
Vonage Contact Center
Vonage Contact Center
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experienc...Read more about Vonage Contact Center
Natterbox
Natterbox
Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful sales and contact center teams, Natterbox provides industry-leading cloud-based voice technology that ...Read more about Natterbox
MiContact Center Business
MiContact Center Business
Mitel MiContact Center is a hybrid contact center solution that caters to businesses across various industries such as hospitality, healthcare, government, education and service providers. The solution can be accessed via web brow...Read more about MiContact Center Business
Samespace
Samespace
Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into any CRM to make your contact c...Read more about Samespace
Oracle Service
Oracle Service
Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processes for B2B, B2C, and field teams with its foundational and patented time-based, predictive, and self-learning tech...Read more about Oracle Service
PanTerra Networks
PanTerra Networks
PanTerra Streams provides UCaaS communications and collaboration for mid-market to enterprise level businesses. It's the only all-in-one call, text, conference, fax, web meeting, and file sharing cloud communications solution. I...Read more about PanTerra Networks
Aloware
Aloware
As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tool...Read more about Aloware
Infobip
Infobip
Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. ...Read more about Infobip
CloudTalk
CloudTalk
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction...Read more about CloudTalk
Intradiem
Intradiem
Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift. Intradiem helps...Read more about Intradiem
Omnis
Omnis
eXsight Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, ...Read more about Omnis
Ring4
Ring4
Ring4 is a cloud-based telephony solution that helps small to midsize businesses create virtual sim cards, international or local corporate phone numbers and personal lines. Key features include Wi-Fi calling, messaging with emoji...Read more about Ring4
PhoneBurner
PhoneBurner
PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations. The system offers functionalit...Read more about PhoneBurner
Quvu
Quvu
Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dialing, targeted campaigns, workforce management, call recording and more. Professionals can create or edit call qu...Read more about Quvu
Playvox
Playvox
Playvox is a cloud-based solution designed to help quality assurance teams monitor the performance of agents and streamline customer service processes. Analysts can use personalized QA forms or scorecards to evaluate clients' inte...Read more about Playvox
ClickPoint
ClickPoint
SalesExec is a cloud-based sales automation, call center, and inside sales lead management solution that helps salespeople reach and connect with more prospects and leads. SalesExec captures both inbound phone calls and web leads,...Read more about ClickPoint
Sharpen
Sharpen
Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live ...Read more about Sharpen
Snapforce
Snapforce
Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included with the ...Read more about Snapforce
SpitFire
SpitFire
Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers in the telemarketing, financial services, healthcare, and education industries launch blended inbound and outbou...Read more about SpitFire
Salesforce Service Cloud
Salesforce Service Cloud
Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralise and o...Read more about Salesforce Service Cloud
Scorebuddy
Scorebuddy
Designed for call and contact centers, Scorebuddy is a quality assurance platform that allows QA departments to monitor agents and measure service quality. With agent dashboards and smart reporting, QA professionals can work with ...Read more about Scorebuddy
SpiceCSM
SpiceCSM
SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any customer care organization. Supporting businesses of any size with 20 or more agents, SpiceCSM offers ...Read more about SpiceCSM
Talkdesk
Talkdesk
Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs. It uses interactive voice response (IVR), automatic call distribution (ACD) a...Read more about Talkdesk
AVOXI
AVOXI
AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to trac...Read more about AVOXI
Enghouse eKMS
Enghouse eKMS
Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer...Read more about Enghouse eKMS
TCN
TCN
TCN is a cloud-based call center solution that caters to various industry verticals, including health care, automotive, and business process outsourcing (BPO). TCN is available for multiple channels such as inbound, outbound, blen...Read more about TCN
TenFold
TenFold
Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems. Tenfold delivers CTI features like click-to-call, automatic call logging and call...Read more about TenFold
VICIdial
VICIdial
VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat and...Read more about VICIdial
uContact
uContact
uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and he...Read more about uContact
User.com
User.com
User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The application allows you to gather information about prospects and communicate with them via live chat through cha...Read more about User.com
Zingtree
Zingtree
Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, deploy and analyze agent scripts. Scripts can be created using a visual designer or copied from an...Read more about Zingtree
Mint Service Desk
Mint Service Desk
Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage...Read more about Mint Service Desk
XCALLY
XCALLY
XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary featur...Read more about XCALLY
CallTrackingMetrics
CallTrackingMetrics
CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using int...Read more about CallTrackingMetrics
Dixa
Dixa
Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, unified and engaging conversations. Dixa allows your team to deliver instant and continuous service across pho...Read more about Dixa
FluentStream
FluentStream
FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexib...Read more about FluentStream
ClarityTel
ClarityTel
Clarity Business VoIP is a cloud-based phone solution designed for businesses of all sizes. The solution allows organizations to access the benefits of a hosted VoIP service using packet-switched telephony. Businesses can configur...Read more about ClarityTel
PhoneCall
PhoneCall
PhoneCall is a cloud-based solution that helps businesses streamline processes across telemarketing campaigns using AI-enabled predictive dialers, text-to-speech technology and more. Managers and leaders can search agent names to ...Read more about PhoneCall
CallShaper
CallShaper
CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring and tablet support. CallShaper enables users to...Read more about CallShaper
Bria
Bria
Bria is a softphone and Unified Communications solution developed by CounterPath. With Bria, businesses can provide their employees with the means to take business-line calls on the go and work remotely from both desktop and mobil...Read more about Bria
Newfies-Dialer
Newfies-Dialer
Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage concurrent calls from a centralized location. Newfies-Dialer features live lead transfer which enables users to ...Read more about Newfies-Dialer
Dialer360
Dialer360
Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features. Dialer360 uses voices with British ...Read more about Dialer360
OXON
OXON
OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls, outbound sales calls, email, chat and business management functions with a single platform. Age...Read more about OXON
Dialfire
Dialfire
Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time analytics...Read more about Dialfire
Avochato
Avochato
Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product...Read more about Avochato
Genesys Cloud CX
Genesys Cloud CX
Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX
Toky
Toky
Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile applica...Read more about Toky
MegaDialer
MegaDialer
MegaDialer is a business voice-over-internet-protocol (VoIP) solution designed to help enterprises with preview or predictive dialing, enabling them to enhance the performance of campaigns. With its interactive interface, users ca...Read more about MegaDialer
Gladly
Gladly
Gladly is a customer service platform for B2C companies to maximize the lifetime value of their customers. Rated the easiest-to-use help desk software, Gladly is an all-in-one platform for agents to respond to customers across all...Read more about Gladly
HoduCC
HoduCC
Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. From customizing workflows, routing rul...Read more about HoduCC
ProcedureFlow
ProcedureFlow
ProcedureFlow is a cloud-based knowledge management solution. The solution converts organizations’ processes and information into an accessible management tool to be used by employees. Key features includes data flowcharts, title ...Read more about ProcedureFlow
Voiptime Cloud
Voiptime Cloud
Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialin...Read more about Voiptime Cloud
Verascape
Verascape
Verascape is a cloud-based call center solution that caters to businesses in a variety of industries. Key features include call logging, call recording, a progressive dialer, call scripting, escalation management and voice recogni...Read more about Verascape
CallHippo
CallHippo
CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. Cal...Read more about CallHippo
Freshcaller
Freshcaller
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive ...Read more about Freshcaller
MaxContact
MaxContact
MaxContact is an omnichannel contact center solution that is designed for businesses across different sectors including BPO’s, financial services, utility providers, and more. Supporting inbound and outbound operations, MaxContact...Read more about MaxContact
Alvaria Cloud
Alvaria Cloud
Alvaria Cloud is a web-based customer engagement center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including self-service, omnichannel inbo...Read more about Alvaria Cloud
Qubicles
Qubicles
Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response (I...Read more about Qubicles
RingCentral Contact Center
RingCentral Contact Center
RingCentral's leading cloud contact center offers skill-based routing, agent management, real-time insights, and more to empower your employees to deliver better customer experiences. With the right tools, your agents can meet you...Read more about RingCentral Contact Center
NUACOM
NUACOM
NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wa...Read more about NUACOM
Readymode
Readymode
ReadyMode is a cloud-based call center solution for companies of all sizes in a variety of industries. Key features include automatic call distribution, interactive voice response, auto dialing, scheduling, performance analytics a...Read more about Readymode
UJET
UJET
UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents...Read more about UJET
VoIPstudio
VoIPstudio
VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and r...Read more about VoIPstudio
CallFire
CallFire
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. The main functions of the app include text messaging, voice broadcast...Read more about CallFire
Quiq
Quiq
Quiq is a cloud-based solution that helps small to large organizations automate customer communication processes on business websites using artificial intelligence (AI). It provides a live chat module, which allows IT professional...Read more about Quiq
Zadarma
Zadarma
Zadarma is a cloud-based and on-premise solution that assists small to large enterprises with cloud PBX, virtual phone numbers, VoIP calls and more. It allows users to create a business phone system to streamline processes for int...Read more about Zadarma
KENT CamCall
KENT CamCall
KENT CamCall is an app-less online video calling solution that helps you fulfill your sales and support requirements virtually. This online video call solution is perfect for all those organisations that have the desire to turn ov...Read more about KENT CamCall
VCC Live
VCC Live
VCC Live is a cloud-based call center solution designed for call and contact centers of all sizes. The solution offers multiple contact center solutions, communication channels and other services. Key functionalities include datab...Read more about VCC Live
Balto
Balto
Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance enterprise solution to prevent missed sales opportunities, costly compliance mistakes...Read more about Balto
FreJun
FreJun
Automate business calls with FreJun's cloud telephony platform. Team members can make and receive business calls using a unique virtual number. The calls made through the virtual numbers can be recorded and integrated with tools s...Read more about FreJun
Dialing Innovations Call Center Application Suite
Dialing Innovations Call Center Application Suite
Dialing Innovations offers a call center solution designed for outbound, inbound, omnichannel and blended midsize and large call centers. The solution can be deployed in the cloud or installed on-premise. Key features include call...Read more about Dialing Innovations Call Center Application Suite
Ringover
Ringover
Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivit...Read more about Ringover
MiVoice Business Solution
MiVoice Business Solution
MiCloud Connect (formerly ShoreTel) is a cloud-based VoIP phone system that offers collaboration and conferencing tools to enable information flow within the organization. The solution enables system administrators to manage use...Read more about MiVoice Business Solution
Contact Cubed
Contact Cubed
Contact Cubed is a cloud-based speech analytics solution designed to help businesses across a variety of industry verticals like banking, insurance, sales and collections improve conversions, Natural Language Processing (NLP) and ...Read more about Contact Cubed
ZIWO
ZIWO
ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtual phone numbers, call tracking, call masking and more. It offers a variety of features such as key performance i...Read more about ZIWO
Ytel
Ytel
Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features...Read more about Ytel
Office24by7
Office24by7
Maintain a seamless customer relationship with Office24By7’s CRM software, integrated with mail, messages, and call features. This CRM software allows you to process, organize, and distribute leads and convert them into reliable c...Read more about Office24by7
Sales Sling
Sales Sling
Sales Sling’s cloud-based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each license, you get more than just a dialer. Yo...Read more about Sales Sling
CoreNexa
CoreNexa
Reachme is a cloud-based solution that helps businesses streamline the entire contact center lifecycle, from call routing to monitoring and recording. It allows administrators to set up and share permission profiles with specific ...Read more about CoreNexa
nVX
nVX
nVX is a cloud-based voice over internet protocol (VoIP) solution that provides small to large enterprises with various tools to streamline business communications. The centralized platform enables administrators to access voicema...Read more about nVX
Call Center Studio
Call Center Studio
Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences for both their customers and agents while ensuring efficiency across operations. Our serverless infrastructure d...Read more about Call Center Studio
DialerAI
DialerAI
DialerAI is a cloud-based and on-premise predictive dialer software, which assists businesses of all sizes with processes related to live call transfer, interactive voice response (IVR) and voice broadcasting. Its key features inc...Read more about DialerAI
Adversus
Adversus
Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help small and medium telemarketing, fundraising and appointment scheduling businesses. Key features include appointment ...Read more about Adversus
Ringba
Ringba
Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing campaign tracking, customer service management, and more. Professionals can filter, sort or search cal...Read more about Ringba
Observe.AI
Observe.AI
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maxim...Read more about Observe.AI
Voiso
Voiso
Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and social media to engage customers. Voiso's dialers and answering machine detection allow sales teams to reach mo...Read more about Voiso
Soon
Soon
Designed specifically for customer service teams, Soon is a scheduling platform that facilitates employee shift planning, task scheduling, team communication and more. The cloud-based platform helps managers to plan upcoming shift...Read more about Soon
wolkvox
wolkvox
wolkvox is the most innovative, reliable, easy to use and fast to deploy all-in-one cloud contact center solution on the market. With wolkvox you are offering employees and customers a platform to connect and manage voice, chat, ...Read more about wolkvox
CommBox
CommBox
CommBox is a cloud-based solution designed to help midsize to large businesses automate communication between customers and marketing, IT, sales and support teams. Key features include live chat, performance metrics, queue managem...Read more about CommBox
GoTo Connect
GoTo Connect
GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and au...Read more about GoTo Connect
Ricochet360
Ricochet360
Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes s...Read more about Ricochet360
Servetel
Servetel
Servetel Cloud Call Center is a hosted telephony solution that enables businesses to streamline customer service operations. It helps managers track employee productivity based on various activities including the number of answere...Read more about Servetel
Pypestream
Pypestream
Pypestream is a cloud-based conversational AI solution designed to help businesses use chatbots and pragmatic AI to improve customer communications. Designed for businesses in insurance, healthcare, financial services, travel, eCo...Read more about Pypestream
Dezide
Dezide
Advisor is a help desk solution designed for midsize and large enterprise businesses. It helps users with issue management, knowledge base maintenance and customer self-service via a public portal or direct feedback surveys. It is...Read more about Dezide
Fitsyn
Fitsyn
Fitsyn is a marketing automation software designed to help businesses create a customizable dashboard and identify loan opportunities. Administrators can create accounts for clients, track submitted applications and view declined ...Read more about Fitsyn
NFON
NFON
NFON provides Business Solutions for Smart Communication. Cloud-powered suite bringing Voice and video calls, customer contact, seamless Integrations and enablement all together. Our smart business communication platform (Cloud...Read more about NFON
Conquer
Conquer
Conquer is a revenue engagement solution that equips sales teams with the tools and insights they need to accelerate fan engagement and conquer their day. As a native application for both Salesforce and Microsoft Dynamics 365, Con...Read more about Conquer
Audara
Audara
Audara is a telephony and VoIP solution that helps businesses streamline processes related to call routing, chat campaign management, contact history tracking, predictive dialing, and more from within a unified platform. It allows...Read more about Audara
Wildix
Wildix
Wildix is a global provider of unified communications solutions that enhance the simplicity, security and functionality of business communications in the digital age. The company is vertically integrated to ensure seamless interop...Read more about Wildix
Truly
Truly
Truly is a business voice over IP (VoIP) solution available as a mobile application. Key features include an auto or predictive dialer, call recording, computer telephony integration (CTI), conference calling, an auto-attendant an...Read more about Truly
NetSupport ServiceDesk
NetSupport ServiceDesk
NetSupport ServiceDesk can be integrated into the existing IT infrastructures and enables businesses to monitor, organize, manage and resolve support challenges. Its customizable interface supports both desktop and mobile platform...Read more about NetSupport ServiceDesk
Apptivo
Apptivo
Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management. Apptivo’s customer relationship management (CRM) app...Read more about Apptivo
SparkTG VCC
SparkTG VCC
SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer service processes and convert leads. It enables organizations to enhance agents' productivity with real-time dash...Read more about SparkTG VCC
Hyro
Hyro
Hyro is the world’s first adaptive communications platform. Featuring plug & play conversational AI and natural language automation, Hyro empowers enterprises to flex their processes and messaging across their most valuable platfo...Read more about Hyro
Medallia Agent Connect
Medallia Agent Connect
Medallia Agent Connect (formerly known as Stella Connect) is a web-based customer experience management solution designed to help agents, team leaders, executives, startups, BPOs, SMBs, and QA managers gain visibility into feedbac...Read more about Medallia Agent Connect
Neeyamo
Neeyamo
Neeyamo is a leading provider of technology-driven global payroll and Employer of Record (EOR) solutions, catering to both multinational corporations and smaller-scale multinational businesses across the globe. Utilizing a vast te...Read more about Neeyamo
AireContact
AireContact
AireContact is a cloud-based contact center solution that provides call center interaction and management tools for multiple channels of communication. The product caters to businesses of all sizes and allows users to create campa...Read more about AireContact
CallTools
CallTools
CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabi...Read more about CallTools
Kavkom
Kavkom
Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up...Read more about Kavkom
Orcatec
Orcatec
Orcatec is a complete business suite designed for the service industry, e.g. HVAC, Electrical, Plumbing, General Contracting, Carpet Cleaning, Pest Control, Gates, Fences, Pool Service, Windows, Hair and Beauty Salons. With their...Read more about Orcatec
Telnyx Suite
Telnyx Suite
Telnyx Suite is a comprehensive cloud communication platform that provides communication capabilities via voice, SMS, fax, and IP services. Telnyx provides global high-speed connections for low latency, high uptime service. The Te...Read more about Telnyx Suite
Witiop
Witiop
Witiop is a cloud-based tool that helps businesses communicate with their customers through WhatsApp messaging service. This allows companies to handle customer inquiries more quickly and efficiently, while also providing a more p...Read more about Witiop
Help Lightning
Help Lightning
Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D ...Read more about Help Lightning
Textel
Textel
Textel is an enterprise web platform that connects businesses with their customers through text messages, allowing them to easily and quickly connect with each other and reducing wait times. Textel helps businesses communicate wi...Read more about Textel
Intermedia Contact Center
Intermedia Contact Center
80% of customers believe they’re delivering a great customer experience, but only 8% of customers agree. Businesses like yours need better visibility to determine the quality of their customer interactions and the right tools to m...Read more about Intermedia Contact Center
Airkit
Airkit
Airkit is a Digital CX Automation builder for your most important customer interactions, wherever they happen. Our enterprise-grade solution connects to any system via APIs and integrations. Abstract away front-end development wi...Read more about Airkit
Dialpad Ai Contact Center
Dialpad Ai Contact Center
Dialpad Ai Contact Center provides a cloud-based call center with access to real-time customer insights. Key features include real-time call transcription, multi-channel engagement and live agent coaching, among others. Dialpad A...Read more about Dialpad Ai Contact Center
CallVU
CallVU
CallVU is a mobile digital engagement solution that blends digital and interactive media with a voice channel. The platform is designed to help organizations improve efficiency and meet customers’ needs while lowering expenses and...Read more about CallVU
NICE Nexidia
NICE Nexidia
NICE Nexidia is an artificial intelligence (AI)-enabled analytics solution, which enables businesses to track and gain insights into customer behavior across the entire journey and touchpoints using reports and dashboards. Key f...Read more about NICE Nexidia
NICE Workforce Management
NICE Workforce Management
The NICE Workforce Management (WFM) Suite automates operations, overcomes complexity, adapts rapidly and achieves more effective workforce planning, scheduling, and optimization—all in a single, cloud-powered platform. NICE WFM is...Read more about NICE Workforce Management
Nixxis Digital
Nixxis Digital
Nixxis Digital and our AI technology allow your organization to serve customers 24/7 via self-service mode without much human interaction thus lessening your operations costs. Algorithms merged with external mechanisms enable pat...Read more about Nixxis Digital
SoftBCom Contact Center
SoftBCom Contact Center
SoftBCom Contact Center is a cloud-based and on-premise software solution that helps companies deliver great omnichannel customer experiences. It provides agents with a unified view of customer information and allows them to use s...Read more about SoftBCom Contact Center
AgentHub
AgentHub
Vistio is a live on-screen guidance solution, designed to help small to large enterprises manage client interactions and maintain the performance of contact centers. Vistio enables agents to manage clients’ queries across multip...Read more about AgentHub
Omnichannel Contact Center
Omnichannel Contact Center
Cloud Contact Center is a customer service solution designed to help enterprises streamline communication across various channels such as phone call, web, messages, WhatsApp or Webchat. Cloud Contact Center allows marketing prof...Read more about Omnichannel Contact Center
USAN Contact Suite for Amazon Connect
USAN Contact Suite for Amazon Connect
USAN Contact Suite for Amazon Connect is an omnichannel contact center solution designed to integrate with Amazon Connect. It has a proprietary client interface that allows users to control the customer experience from anywhere in...Read more about USAN Contact Suite for Amazon Connect
NovelVox Unified Agent Desktop
NovelVox Unified Agent Desktop
NovelVox creates flexible Contact Center Agent Desktops and Wallboards for Customers of all sizes, ranging from Enterprise Organizations to more dynamic customer-centric companies. Their products are designed to compliment a varie...Read more about NovelVox Unified Agent Desktop
Enghouse Contact Center
Enghouse Contact Center
Enghouse Interactive Contact Centers, featuring the omni-channel cloud-based Enghouse CCaaS, are highly reliable, certified secure, feature-rich call center solutions that deliver optimal customer experiences (CX) by quickly conne...Read more about Enghouse Contact Center
Uniphore
Uniphore
Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. It makes it possible for every voice on every call to be truly heard. Uniphore is the global...Read more about Uniphore
Exotel
Exotel
Exotel is a premier full-stack consumer engagement platform in the emerging markets, which provides an industry-leading customer communication platform for remote customer-facing teams to use. The end goal is to create positive an...Read more about Exotel
Aircall
Aircall
Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and sales engagement operations. Designed for offices and teams in remote areas, it enables users to integrate the so...Read more about Aircall
Kiamo
Kiamo
Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relations. Kiamo offers a smart distribution engine that selects the right advisers for each new interacti...Read more about Kiamo
Blitzz
Blitzz
Blitzz is a video-powered support platform that provides users the tools to organize inquiries, visualize customer issues, exchange files & documents, collaborate and more. The software was specifically designed for field services...Read more about Blitzz
EasyCall Cloud
EasyCall Cloud
Easycall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This solution is available in multiple languages including English, Italian, and Spanish. Easycall Cloud provides various fe...Read more about EasyCall Cloud
Ameyo
Ameyo
Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve customer satisfaction. The software is available both in cloud-based and on-premise deployment options. ...Read more about Ameyo
msg91
msg91
MSG91 is a cloud communications platform that offers a suite of channel APIs for SMS, email, WhatsApp, voice, and more. With serverless tools and fully programmable solutions like Hello, Campaign, Segmento, and SendOTP, MSG91 enha...Read more about msg91
Mobile Service Cloud
Mobile Service Cloud
Deliver frictionless customer service experiences with Mobile Service Cloud. An easy-to-use solution that helps customer service teams to work together via one Agent Inbox. In this inbox, you receive messages from all channels. En...Read more about Mobile Service Cloud
Avaya UCaaS
Avaya UCaaS
Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to all businesses across various industries. The solution allows users to offer personalized interactions to regular...Read more about Avaya UCaaS
Alvaria CX Suite
Alvaria CX Suite
Alvaria CX Suite takes the best of the proven and feature rich platforms - Aspect® Unified IP®, Aspect ALM, Noble CC and Noble OnQ - into a comprehensive go forward solution for inbound service and outbound engagement available on...Read more about Alvaria CX Suite
kustomeroo
kustomeroo
kustomeroo is a live video customer service solution that can used on business websites. It is suitable for business of any size with customer support teams that need to quickly resolve customer inquiries. Via live video conversat...Read more about kustomeroo
Initiative CRM
Initiative CRM
Initiative CRM is a cloud-based software that helps businesses manage their sales, marketing, customer support, and commercial operations from a single platform. With its easy-to-use interface, businesses can streamline their oper...Read more about Initiative CRM
Antelope Systems
Antelope Systems
Antelope Systems is a cloud-based business software that integrates voice, SMS, email, and calendar features into one platform. Targeted at small to midsize businesses, Antelope Systems streamlines business communications and boos...Read more about Antelope Systems
Cloud Contact Pro
Cloud Contact Pro
Cloud Contact Pro is a cloud-based call center management solution that supports inbound, outbound, blended and multichannel contact centers. Key features include agent scripting, contact flow, call routing, quality management, ca...Read more about Cloud Contact Pro
Oration
Oration
Powered by the most up-to-date artificial intelligence (Al) technology, Oration by Convai is a cloud-based call routing plug-in that can reduce the Average Handling Time (AHT) for your contact centre agents, politely deflect unnec...Read more about Oration
Centricity
Centricity
Centricity is an application platform developed by CloudHesive. It is for AWS management professionals without cloud service, maintenance, or development expertise. Amazon Web Services users can benefit from this SaaS web-based to...Read more about Centricity
Fusion Connect CCaaS
Fusion Connect CCaaS
Fusion Connect Contact Center as a Service (CCaaS) is designed to improve customer experience across communication channels. It helps you connect with customers the way they want, while your agents work from anywhere. CCaaS is fle...Read more about Fusion Connect CCaaS
BeInContact
BeInContact
BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording, predictive dialer, and complete reports. Users can add ready-made integrations ...Read more about BeInContact
Video Call Center
Video Call Center
VideoCC comes with a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow. The solution can be in...Read more about Video Call Center
Cyara
Cyara
Cyara's automated CX Assurance platform helps brands to deliver flawless customer experiences with less cost, effort, and risk. Cyara supports the complete CX software development lifecycle, from design to functional and regressio...Read more about Cyara
Intermedia Unite
Intermedia Unite
Intermedia Unite is a cloud-based voice over internet protocol (VoIP) solution that provides small to large enterprises with several tools to streamline business communications. The centralized platform enables users to send messa...Read more about Intermedia Unite
Eloquant
Eloquant
Eloquant is a cloud-based CX platform based in France, and a partner committed to helping European companies manage, orchestrate, measure, and improve conversations with customers thanks to an extended Cloud Contact Center and Voi...Read more about Eloquant
Squaretalk
Squaretalk
Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity. Your sales and support representatives will ...Read more about Squaretalk
Thrio
Thrio
CCaaS platform for enterprises of all sizes featuring robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built-in AI tools. Thrio offer...Read more about Thrio
Vocalcom Hermes360
Vocalcom Hermes360
Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increase their agents’ productivity. The software provides the necessary tools to allow agents to deliver answers and su...Read more about Vocalcom Hermes360
Vocalcom Salesforce Edition
Vocalcom Salesforce Edition
Vocalcom Salesforce Edition is a cloud contact center specifically developed for Salesforce. Users are provided immediate and real-time access to a customer's entire history of interactions all on one screen. Incoming calls can be...Read more about Vocalcom Salesforce Edition
Increso
Increso
Inxide by Increso is a cloud-based customer communications solution, designed to help contact centers of all sizes personalize client interactions using different technologies such as biometric authentication, smart speaker, Natur...Read more about Increso
Knowlarity
Knowlarity
Knowlarity is one of Asia’s leading cloud communication companies. It powers the business communication needs of companies with scalable & robust Cloud-based business communication solutions. Its innovative solutions in Voice, Vi...Read more about Knowlarity
Lifesize
Lifesize
Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online ...Read more about Lifesize
AI-Powered Voice Assistants
AI-Powered Voice Assistants
AI-Powered Voice Assistants is a conversational marketing software designed to help businesses optimize communications using natural language processing and speech recognition functionality. The platform enables managers to record...Read more about AI-Powered Voice Assistants
Kloudtalk
Kloudtalk
KloudTalk is a feature-rich Business Phone System which is hosted in Cloud to improve communication and collaboration for small to mid sized and large businesses. Some of the major features offered by KloudTalk are as described be...Read more about Kloudtalk
Enterprise Bot
Enterprise Bot
Introducing Enterprise Bot - the Omnichannel CX Support Suite designed to give your customers the experience they deserve. We understand the importance of providing seamless customer support across multiple channels, which is why ...Read more about Enterprise Bot
Superchat
Superchat
Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and mess...Read more about Superchat
NobelBiz OMNI+
NobelBiz OMNI+
NobelBiz: Distinctive Hybrid of Carrier and Call Center Software Crafted for advanced contact centers seeking to engage with their customers through preferred communication methods and access the most competitive Telco rates in t...Read more about NobelBiz OMNI+
Gnatta
Gnatta
Gnatta is a cloud-based solution, which creates communication technology, tiered across five products for small to large organizations. Full coverage is available across digital channels including webchat, email, messaging and soc...Read more about Gnatta
eBanqo
eBanqo
eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer support on popular messaging channels like WhatsApp, Twitter, Instagram, Google's Business Messages, ...Read more about eBanqo
NobelBiz Voice Carrier Network
NobelBiz Voice Carrier Network
Uniquely crafted voice carrier for contact centers. Enhance Your Contact Center with Optimal Voice Solutions NobelBiz Voice Carrier Network stands out as a premier provider in the VoIP Interconnected Provider sector. It boasts ex...Read more about NobelBiz Voice Carrier Network
Odigo
Odigo
Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows compani...Read more about Odigo
RapportCMS
RapportCMS
RapportCMS is a cloud-based contact center solution with all key call center tools available on demand. While most providers have built solutions from a telephony perspective, it helps recognize what happens after the agent says h...Read more about RapportCMS
HGS Agent X
HGS Agent X
Highly engaged agents deliver superior CX that lead to higher customer loyalty. But businesses treat their contact centers as cost units and don’t empower their agents to deliver business value. HGS Agent X enables front-line agen...Read more about HGS Agent X
VoxDesk
VoxDesk
Voxdesk helps businesses automate calls, improve team productivity and enhance customer experience. It lets managers run call centers with class-leading software. ...Read more about VoxDesk
Dialics
Dialics
Dialics offers international call tracking software. It provides customers with phone numbers in 50 countries. Businesses can set up advertising campaigns based on analytiсal insights from inbound calls. Dialics caters to marketin...Read more about Dialics
Nectar Desk
Nectar Desk
Nectar Desk provides cloud-based call center software for a variety of industries. It offers a suite of call center features such as call recording, interactive voice response (IVR), call transfers and agent analytics. Nectar Des...Read more about Nectar Desk
Pointel Configuration Management Solution
Pointel Configuration Management Solution
Configuration Management Solution (CMS) is a web application, lets your operators manage the Genesys configurations environment in one place. CMS provides you with a centralized vision of your Genesys configuration environment to ...Read more about Pointel Configuration Management Solution
Intalk.io
Intalk.io
intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, soc...Read more about Intalk.io
inConcert Contact Center
inConcert Contact Center
Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoint...Read more about inConcert Contact Center
JustCall
JustCall
JustCall is a powerful AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, seamlessly integrating...Read more about JustCall
Expertflow Contact Center
Expertflow Contact Center
The platform allows clients to call from their phone or from their Web browser by using WebRTC voice, video, and screen share. It also enables clients to contact users over any chat channel (SMS, FB Messenger, WhatsApp,..) with Hy...Read more about Expertflow Contact Center
Sagicc
Sagicc
Sagicc is an omnichannel customer service and experience platform, hosted 100% in the cloud, and offered in SaaS (software as a service) mode. The cost of its implementation depends on the needs and requirements of your company (n...Read more about Sagicc
Manhattan Active Omni
Manhattan Active Omni
Manhattan Active Omni is a cloud-based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. The digital self-service portal enables c...Read more about Manhattan Active Omni
Fastcall
Fastcall
Salesforce-only. Fastcall is a "powered by Twilio" CTI solution for phone, video, SMS, and mobile that is 100% dedicated to and built for Salesforce. Fastcall helps businesses using Salesforce sell faster and close more deals by e...Read more about Fastcall
Smart Automation Platform
Smart Automation Platform
Smart Automation Platform is a cloud-based customer experience platform that enables companies to deliver personalized customer experiences across channels. The platform is designed for midsize to large enterprises across various ...Read more about Smart Automation Platform
Ringostat
Ringostat
Ringostat is a call tracking solution designed to help businesses automate and analyze calls, virtual telephony processes, callbacks and more from within a unfied platform. Ringostat allows marketers to track campaigns and alloc...Read more about Ringostat
Trring Me
Trring Me
Trring Me is a multi-platform marketing solution with a stronghold in all the major sectors for automation and networking. Here you will find the best use cases of industry and its types. We are open customizers as per your prop...Read more about Trring Me
ServiceNow Customer Service Management
ServiceNow Customer Service Management
ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experiences and connect the entire enterprise. It provides a range of features such as case management, anal...Read more about ServiceNow Customer Service Management
iNexus
iNexus
iNexus the most Innovative dialing solution that never displays "SPAM or SCAM likely" while dialing. it's proven to increase sales by 500%. Request-free trial Now. Outbound: predictive, preview, SMS, emails, Omni Channel. ...Read more about iNexus
Kustomer
Kustomer
Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support via multiple channels. Key features include sentiment analysis, live agent auditing, workflow creation, ...Read more about Kustomer
FCI Customer Communication Management
FCI Customer Communication Management
FCI CCM Software is an omnichannel customer communication management solution with features such as detailed insights, personalized communication, and business process automation...Read more about FCI Customer Communication Management
IPscape
IPscape
Designed and developed in Australia, ipSCAPE is a cloud contact center technology solution that is feature rich, scalable and offers advanced integration capabilities. Hosted on Microsoft Azure, the contact center technology integ...Read more about IPscape
Prodigal
Prodigal
Prodigal is a cloud-based Consumer Finance Intelligence solution. Lenders, collection agencies, and healthcare providers depend on Prodigal to analyze every agent and customer conversation to enhance profits, customer experience, ...Read more about Prodigal
DCDial
DCDial
DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant ...Read more about DCDial
Dextr
Dextr
Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface. It leverages Amazon Connect as its ACD and the AWS eco-system to manage an omnic...Read more about Dextr
IP Contact Suite
IP Contact Suite
IP Contact from Teleprom is a cloud-based tool that offers call blending/recording, predictive dialing, progressive dialing, and assisted dialing. The software allows agents to automate outbound calls, access a contact database se...Read more about IP Contact Suite
Flinkit
Flinkit
Flinkit is a messenger platform that helps sales and marketing teams legally engage customers via chat to improve customer retention and increase sales. Flinkit primarily serves sales, marketing, customer service, and management p...Read more about Flinkit
mySQM Customer Service QA
mySQM Customer Service QA
FCR measurement software is often called customer service management (CSM) or customer experience management software (CXM). SQM's CSM software is specifically built for call centers and designed to measure, track, benchmark, and ...Read more about mySQM Customer Service QA
Ring.io
Ring.io
Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking. The system c...Read more about Ring.io
ZIRO
ZIRO
ZIRO (formerly Stack8) is the only IT company that makes Unified Communications hassle-free. Offload routine tasks to your help desk with ZIRO Provisioning software (formerly SMACS), the only provisioning software designed to ma...Read more about ZIRO
ICR Evolution
ICR Evolution
ICR Evolution is an omnichannel solution for contact centers aimed at providing a seamless consumer experience. It has served a variety of clients, from large outsourcers to small and medium companies, who use the solution for mul...Read more about ICR Evolution
IVRy
IVRy
IVRy is an AI powered CRM software solution focused on improving the efficiency of business development teams. The software offers a suite of features that enable managers to quickly identify and route inbound or outbound calls, o...Read more about IVRy
SOGEDES.X
SOGEDES.X
SOGEDES.X is a cloud-based calll center solution that offers unique experiences for customers and employees. It helps users view contact information and automate tasks for agents. It includes clear routing settings and drag-and-...Read more about SOGEDES.X
AIO
AIO
AIO is an all-in-one marketing platform designed to help businesses of all sizes generate sales leads, collaborate with potential clients, and automate digital marketing campaigns across multiple channels. It allows marketers to c...Read more about AIO
Flip CX
Flip CX
RedRoute is an advanced AI voice assistant that can quickly handle the majority of simple inbound customer support calls. Our voice assistant creates an Alexa or Siri-like experience for customers on your phone channel. RedRoute a...Read more about Flip CX
Meets CRM
Meets CRM
Meets CRM is designed for small and medium businesses to connect and manage leads from different sources. Meets CRM's many native integrations allow you to use Meets as a Lead Hub. You centralize your leads from all traffic sourc...Read more about Meets CRM
Cresta
Cresta
Cresta is a cloud-based real-time AI contact center for customer service and live chat. Cresta combines the latest in artificial intelligence and natural language processing with advanced human coaching to achieve real-time matchi...Read more about Cresta
Ticker
Ticker
Forget about using different Apps to chat with your customers. Centralize everything with Ticker! Improve your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Ideal...Read more about Ticker
eVoice
eVoice
eVoice is a web-based virtual phone system designed to help small businesses streamline communication with customers. Features include web conferencing, recording, sequential ringing, online faxing, call queuing and recording. T...Read more about eVoice
Grypp
Grypp
Grypp is a customer engagement platform for contact centers. It enables agents to have visual, interactive engagements with customers in real time during phone and digital conversations. Grypp is designed for contact centers in ba...Read more about Grypp
Zappix Digital Patient Engagement
Zappix Digital Patient Engagement
Zappix redefines patient care and elevates outcomes. By seamlessly connecting with patients through various digital devices, Zappix enables a new level of personalized and responsive communication. This patient engagement solution...Read more about Zappix Digital Patient Engagement
Telecmi
Telecmi
TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR service system and more. TeleCMI provides advanced call management features like call recording, call history, call...Read more about Telecmi
Selmo
Selmo
Selmo is a powerful call automation software covering most processes a modern business performs. Call centers, contact centers, and independent businesses are already using Selmo to boost their lead generation and sales, improve ...Read more about Selmo
inConcert Conversational Bot
inConcert Conversational Bot
inConcert Conversational Bot: Chat & Voicebot. Support your customers through AI on any communication channel Scale your customer service during peak times with inConcert Conversational Bot. Automate transactional and simple pr...Read more about inConcert Conversational Bot
Lead Center
Lead Center
Designed for businesses in healthcare, legal services, automotive and other industries, Lead Center is a contact center platform that helps manage customer communications via live chat, calls and texts. Key features include custom...Read more about Lead Center
F-RevoCRM
F-RevoCRM
F-RevoCRM is a cloud-based, open-source customer relationship management (CRM) software designed for businesses in the Japanese market. This software can be used by sales and service departments to manage all customer data and acc...Read more about F-RevoCRM
Moveo.AI
Moveo.AI
Moveo.AI revolutionizes customer experiences through cutting-edge conversational AI agents. Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), redefines data processing, enabling t...Read more about Moveo.AI
Go4Clients
Go4Clients
Go4Clients is a digital communication platform that allows companies to automate their interaction with their customers. Our goal is to make communications simple by helping you to reach your customers instantly by integrating d...Read more about Go4Clients
Zendesk Talk
Zendesk Talk
Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate with your internal team to ensure that our voice solution meets your unique need...Read more about Zendesk Talk
NovaTalks
NovaTalks
NovaTalks is an omni-channel customer care platform that enables companies to merge their messengers into one intuitive dashboard. Three features include customizable messengers list, AI chatbot support and text analytics. It also...Read more about NovaTalks
RingCentral MVP
RingCentral MVP
RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingEX ...Read more about RingCentral MVP
Pascom Cloud
Pascom Cloud
Upgrade your business communications with the pascom cloud phone system. With an easy-to-use, all-in-one feature set, pascom offers a cost-effective yet professional cloud communications platform for your business....Read more about Pascom Cloud
Agile CRM
Agile CRM
Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, project management,...Read more about Agile CRM
iotum
iotum
iotum’s white-label platform gives you complete customization of the video and voice experience without building it from scratch. Leverage iotum’s proprietary technology including video, automatic transcriptions, sentiment analysi...Read more about iotum
Aceyus
Aceyus
Aceyus provides enterprise and mid-market companies contact center solutions designed to elevate and enhance the customer experience through real-time contact center dashboards and reporting. We stitch together call center data, W...Read more about Aceyus
Click2Coach
Click2Coach
Click2Coach Cloud Workforce Optimization Software is a contact center workforce optimization solution that helps clients to record customer interactions such as phone calls, emails, chat conversations and social media interactions...Read more about Click2Coach
Steam-connect
Steam-connect
Making contact is the beginning of every success story. Good advice, a specific question, service, research or a solution. Human contact is still the best foundation for making new connections and really reaching people. Conversat...Read more about Steam-connect
Bonder
Bonder
Bonder is an innovative on-site support solution that is designed to meet the specific needs of in-house teams, service partners, and customers. With various features tailored for desktop and mobile devices, Bonder empowers organi...Read more about Bonder
Contact Expert
Contact Expert
Contact Expert offers a cloud-based framework to meet organization's specific needs. It ensures that contact centers can evolve with changing business requirements. It is a strategic tool designed to elevate customer service capab...Read more about Contact Expert
TIKTING
TIKTING
TIKTING Help Desk and Change Management System is an enterprise-grade system built on Microsoft Technologies to produce a robust, fast and reliable software. With this, users can create and assign tasks to other team members to sp...Read more about TIKTING
InfiniTalk
InfiniTalk
InfiniTalk is a contact center management with CRM, SMS, chat application, short messages, IVR, call recording, text analysis and more. It is a call center that provides cloud services and on-premises functions....Read more about InfiniTalk
Echo AI
Echo AI
Pathlight keeps customer-facing teams engaged and motivated to exceed expectations. The platform combines quality assurance, workforce management, real-time data analysis, communications, AI coaching, predictive goal setting, 1:1,...Read more about Echo AI
VQ Online
VQ Online
VQ Online reimagines quality assurance for modern customer service environments, revolutionizing how businesses evaluate and enhance customer interactions. This web-based platform is tailored for contact centers, offering a suite ...Read more about VQ Online
VoiceOwl
VoiceOwl
Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support). Our AI Voice Assistants are...Read more about VoiceOwl
Contacto
Contacto
Designed for businesses of all sizes, Contacto is a cloud-based solution that helps streamline contact center operations through omnichannel communication, sentiment analysis, chatbots, drag-and-drop workflow builder and more. Key...Read more about Contacto
CallMaker
CallMaker
CallMaker is a cloud-based sales dialer that helps users make more calls with less waiting time for customers and increases their sales. Businesses with increased traffic need an efficient phone system that can handle sales calls ...Read more about CallMaker
Voximplant Kit
Voximplant Kit
Voximplant Kit is a cloud-based call center solution that enables both inbound and outbound calling, call recording, and reporting. It's an omnichannel platform, providing seamless communication through various channels such as v...Read more about Voximplant Kit
DashCX
DashCX
DashCX is a cloud-based sales chat and automation software designed to streamline the performance of sales teams. The platform allows businesses to manage B2B sales operations over WhatsApp through custom forms, multi-agent suppor...Read more about DashCX
Messaging Portal
Messaging Portal
LINK Mobility is known as a competence centre for mobile customer communication via SMS, WhatsApp, RCS, chatbot and more. The Messaging Portal by LINK Mobility is designed to cater to the unique needs of any business, big or smal...Read more about Messaging Portal
Sprinklr
Sprinklr
Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-part...Read more about Sprinklr
Twilio
Twilio
Twilio is the worlds leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means...Read more about Twilio
Twilio Flex
Twilio Flex
Twilio Flex is a fully programmable cloud-based contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can deploy an omnichannel contact center platform and c...Read more about Twilio Flex
TeamSupport
TeamSupport
TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, col...Read more about TeamSupport
Amazon Connect
Amazon Connect
Amazon Connect - Cloud contact center. Superior low-cost customer service using machine learning. In minutes, you can set up a contact center that can scale to support millions of customers. You can use Amazon Connect to create h...Read more about Amazon Connect
Userlike
Userlike
Userlike is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, SMS and more. From here, all me...Read more about Userlike
8x8 Contact Center
8x8 Contact Center
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center makes it...Read more about 8x8 Contact Center
Broadcaster BOT
Broadcaster BOT
Broadcaster Bot is a Concepto Móvil product that offers an innovative solution for serving customers through conversations on WhatsApp, Facebook Messenger, Google Business Chat, and RCS. The platform integrates multiple communica...Read more about Broadcaster BOT
Surfboard
Surfboard
Surfboard is a scheduling & shift planning software platform for customer support teams. Forecasting, shift planning, scheduling, one-click integrations and communication. ...Read more about Surfboard
Zoho Desk
Zoho Desk
Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk
ice Contact Center
ice Contact Center
ComputerTalk’s ice, is an omnichannel contact center, supporting both inbound and outbound voice, email and chat/sms queues. ice seamlessly integrates with your existing ecosystem of applications such as a CRM, and excells as a br...Read more about ice Contact Center
3CX
3CX
3CX Phone System is an open standards communications solution, suitable for any sized business that wants all the features of an advanced contact center at a fraction of the cost. 3CX can take your business communications to the n...Read more about 3CX
CommandLink CCaaS
CommandLink CCaaS
CommandLink offers a contact center solution in the industry that helps businesses seamlessly integrate voice, data, and security into a single proprietary ITSM platform. The system uses machine learning technology and other tools...Read more about CommandLink CCaaS
Zoho Voice
Zoho Voice
Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony features to run your business on your terms with efficiency. With advanced calling and routing option...Read more about Zoho Voice
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express software is designed for midsize and large companies. This software provides a combination of multichannel contact management, intelligent routing and network-to-desktop CTI (Computer Telephony...Read more about Cisco Unified Contact Center Express
Convin
Convin
Convin is a contact centre software with AI support that leverages CI to record, summarize, and analyze every client communication you have during calls, chats, and emails. It is your one-stop shop for optimizing agent performance...Read more about Convin
charles
charles
The Ask & Order service allows businesses to answer client queries via WhatsApp and help potential customers with their concerns directly on the product detail page or in their retargeting ads. Charles assists marketing teams in s...Read more about charles
Cognigy.AI
Cognigy.AI
Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, person...Read more about Cognigy.AI
Teleforce
Teleforce
Teleforce is a communication suite that helps businesses streamline their communication management operations. Its features, like TeleCRM, TeleAI, and TeleVoice, enable seamless integration of voice, SMS, email, video conferencin...Read more about Teleforce
VIS Centralino in Cloud
VIS Centralino in Cloud
VIS Centralino in Cloud is a solution that helps businesses perform call autonomy, record audio messages, and set personalized schedules. The traffic analysis module helps provide detailed outgoing and incoming telephone traffic r...Read more about VIS Centralino in Cloud
Sparrow
Sparrow
Sparrow is a productivity suite that combines multiple customer experience tools with a unified agent desktop, including customer relationship management (CRM), ticketing, surveys, sentiment analysis, chatbots, and business intell...Read more about Sparrow
Anywhere365
Anywhere365
Anywhere365 is a call center software designed to help businesses route calls to relevant agents and manage inbound dialogs. The platform enables managers to process and translates voices in real-time using AI-enabled tools. Addi...Read more about Anywhere365
HiperMe!
HiperMe!
HiperHiperMe! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities,...Read more about HiperMe!
Listener
Listener
Listener is a cloud-based solution that converts speech to text in real-time using automatic speech recognition (ASR) technology. It supports multiple languages and accents and can be customized to support specific domains and voc...Read more about Listener
JustCall IQ
JustCall IQ
JustCall iQ for Customer Services offers a range of powerful features to enhance productivity and streamline customer interactions. With AI-powered tools at their disposal, agents can handle multiple channels simultaneously and re...Read more about JustCall IQ
AISERA
AISERA
AI Service Desk uses conversational robotic process automation (RPA) to automate repetitive inquiries and workflows for IT, sales, and customer service teams. It uses predictive technology and can plug into existing tools and syst...Read more about AISERA
Glassix
Glassix
Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communication, driving unmatched scalability and success. Revolutionizing Customer Journeys: With its AI Omnichannel capa...Read more about Glassix
Vivantio
Vivantio
Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Suppor...Read more about Vivantio
Workforce Optimization (WFO)
Workforce Optimization (WFO)
Workforce Optimization (WFO) is a cloud-based workforce optimization software that enables call centers to manage staff scheduling, performance and quality monitoring, and business reporting. Users can organize and lead their work...Read more about Workforce Optimization (WFO)
Verint Workforce Engagement
Verint Workforce Engagement
Verint Workforce Engagement offers a cloud based solution to businesses of all sizes. It allows to deploy deep learning and AI algorithms to create a more employee friendly experience. Features include staffing, quality and compli...Read more about Verint Workforce Engagement
Humach
Humach
Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and more....Read more about Humach
Aloen
Aloen
Aloen is an AI-based solution that helps call centers streamline their calling operations. The platform allows organizations to handle phone prospecting and offers sales teams with real-time optimized coaching and response element...Read more about Aloen
StringeeX
StringeeX
StringeeX is a call center software that helps businesses connect with customers via voice calls, live chat, email, and more. The platform enables managers to centralize customer data to provide personalized customer support. Addi...Read more about StringeeX
Phonexa
Phonexa
Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing t...Read more about Phonexa
PBXact
PBXact
Schmooze Com, Inc. is the developer and corporate sponsor of FreePBX, which is a distribution of the open-source Asterisk telephony platform. True to its name, FreePBX is indeed free for businesses possessing the IT experience to ...Read more about PBXact
Regal
Regal
Regal is the Outbound Phone & SMS Sales Platform. Build an outbound funnel to hit your growth goals way faster. Unlike traditional contact center software, Regal uses real-time customer behaviors to personalize outreach, offering ...Read more about Regal
Webex
Webex
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations • Use any computer, t...Read more about Webex
Cisco Finesse
Cisco Finesse
Cisco Finesse is a contact center solution that delivers a quality digital experience for customers across multiple channels of communication. The sytem provides instant call routing, team communication, real-time agent training, ...Read more about Cisco Finesse
Diabolocom
Diabolocom
Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries. The software has key features like IVR for interacti...Read more about Diabolocom
Zoho SalesIQ
Zoho SalesIQ
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth. Get to know...Read more about Zoho SalesIQ
Zoom Contact Center
Zoom Contact Center
Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom. Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyal...Read more about Zoom Contact Center
FreeAgent CRM
FreeAgent CRM
FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. Work smarter and f...Read more about FreeAgent CRM
Cisco Unified Intelligent Contact Management Enterprise
Cisco Unified Intelligent Contact Management Enterprise
Cisco Unified Intelligent Contact Management Enterprise (Cisco Unified ICM) is a cloud-based contact management solution designed for midsize and large companies. It assists users in contact routing, network-to-desktop telephony i...Read more about Cisco Unified Intelligent Contact Management Enterprise
CalLite CRM
CalLite CRM
CalLite CRM represents an advanced software designed specifically for call centers, offering the optimal choice to enhance the performance of your contact and call center. It is a flexible, customizable, and intuitive solution des...Read more about CalLite CRM
Nextiva
Nextiva
Nextiva brings customers and teams closer by connecting conversations in one AI-powered platform. We connect businesses to all of their conversations, helping them understand their customers in real-time to create personalized exp...Read more about Nextiva
Dialshree
Dialshree
Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and ...Read more about Dialshree
3CLogic
3CLogic
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including S...Read more about 3CLogic
Replyco
Replyco
Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox management solution that streamlines customer support processes and helps sellers exceed customer expectations. Wit...Read more about Replyco
etrack1
etrack1
etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook folders and current ticketing/CRM/telephone systems. etrack1 understands the importance of having the b...Read more about etrack1
WeKall
WeKall
Designed for businesses of all sizes, WeKall is a cloud-based telephony solution that helps configure call campaigns and manage internal team communications on a unified platform. The software allows users to access call recording...Read more about WeKall
iPlum
iPlum
iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicemail, phone tree and call routing features. iPlum is a mobile VoIP application that helps businesses receive and m...Read more about iPlum
TextPeak
TextPeak
TextPeak is an SMS marketing platform that helps businesses effectively execute, oversee, and monitor bulk SMS campaigns while harnessing advanced analytics and insights, all accessible through a user-friendly dashboard at competi...Read more about TextPeak
CommPeak Dialer
CommPeak Dialer
CommPeak Dialer is a cloud-hosted predictive auto-dialer solution designed to help marketing and sales teams of midsize and large businesses. It lets employees arrange recurring tasks, utilize agent scripts, automate lead updates,...Read more about CommPeak Dialer
CommPeak Cloud PBX
CommPeak Cloud PBX
CommPeak Cloud PBX is a distinctive virtual PBX phone system that helps users amplify customer engagement outcomes through real-time communication workflow monitoring and visualization. Teams can oversee and monitor real-time ca...Read more about CommPeak Cloud PBX
Calabrio ONE
Calabrio ONE
Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The true-cloud platform integrates workforce optimization, agent engagement, and business intelligence into one suite. K...Read more about Calabrio ONE
Daktela
Daktela
Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks. We offer a wide r...Read more about Daktela
Nvoip
Nvoip
Our robust platform provides a comprehensive and user-friendly solution that seamlessly integrates calls, chats, and WhatsApp, enabling companies to elevate customer service, drive sales growth, and streamline operations. Nvoip si...Read more about Nvoip
IFS Field Service Management
IFS Field Service Management
IFS Field Service Management (FSM) offers tools that cover the entire service lifecycle. The solution is available on-premise or in the cloud, and it can be configured to meet the needs of organizations in a number of field servic...Read more about IFS Field Service Management
SanCCS
SanCCS
San Softwares provides unbeatable IVR services in India with SanIVR, the ultimate software for call center agents. By prioritizing customer calls based on their urgency, SanIVR enables quick and efficient resolution of issues. You...Read more about SanCCS
Luware Nimbus
Luware Nimbus
Luware Nimbus is a contact center and task routing solution that integrates with Microsoft Teams. It extends the capabilities of Teams by providing features such as skill-based routing, call reporting, and CRM integration. Luware ...Read more about Luware Nimbus
SAP Service Cloud
SAP Service Cloud
SAP Service Cloud Portfolio is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to ma...Read more about SAP Service Cloud
Straviso
Straviso
StraViso is a customer management software designed to help businesses in insurance, banking and finance, healthcare, media and other sectors use artificial intelligence-enabled tools such as chatbots to facilitate two-way communi...Read more about Straviso