# Textel Software Reviews, Demo & Pricing - 2026

> Review of Textel Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/contact-center/textel-profile

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Textel

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Overview

# Textel 2026: Benefits, Features & Pricing

Wondering if Textel is right for your organization?

Our SMS Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Textel

4.5

[(2)](https://www.softwareadvice.com/contact-center/textel-profile/#reviews)

Pricing

Pricing available upon request

### About Textel

Textel is an enterprise web platform that connects businesses with their customers through text messages, allowing them to easily and quickly connect with each other and reducing wait times.

Textel helps businesses communicate with their customers via text messages so that they can reduce call volumes and operational costs. These features allow businesses to create agentless interactions between the agents and customers within moments, resulting in satisfied customers who feel more engaged with your business.

Wondering if Textel is right for your organization?

Our SMS Marketing Software selection experts can help you in 15 minutes or less.

## Textel User Interface

## Popular Textel Alternatives

Main Product

Textel

4.5

[(2)](https://www.softwareadvice.com/contact-center/textel-profile/#reviews)

Ratings Breakdown

-   4.0Ease of use
-   4.50Value for money
-   5.0Customer support
-   4.50Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.96Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[JustCall](https://www.softwareadvice.com/call-center/justcall-profile/)

4.1

[(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.13Value for money
-   4.13Customer support
-   4.07Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/)

4.1

[(524)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.13Value for money
-   3.95Customer support
-   4.10Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Twilio](https://www.softwareadvice.com/voip/twilio-profile/)

4.4

[(504)](https://www.softwareadvice.com/voip/twilio-profile/reviews/)

Ratings Breakdown

-   4.14Ease of use
-   4.19Value for money
-   4.03Customer support
-   4.51Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/)

4.7

[(158)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.50Value for money
-   4.56Customer support
-   4.61Functionality

Pricing

Starting at $79.00 per month

Get Price

## Textel Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Textel Features

-   Popular features found in SMS Marketing
    
    2-Way Messaging
    
    Campaign Planning
    
    Campaign Scheduling
    
    Communication Management
    
    Contact Management
    
    Engagement Tracking
    
    Message Personalization
    
    Mobile Coupons
    
    Reporting/Analytics
    
    Scheduled Messaging
    
    Shortcodes
    
-   More features of Textel
    
    Activity Dashboard
    
    Activity Tracking
    
    Agent Interface
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Auto-Dialer
    
    Automated Responses
    
    Automated Routing
    
    Automatic Call Distribution
    
    Autoresponders
    
    Campaign Management
    
    Chat/Messaging
    
    Configurable Workflow
    
    Contact Database
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Templates
    
    Event Triggered Actions
    
    Interaction Tracking
    
    IVR
    
    Live Chat
    
    Mass Texting
    
    Multi-Campaign
    
    Real-Time Notifications
    
    Reporting & Statistics
    
    Self Service Portal
    
    SMS Messaging
    
    Third-Party Integrations
    

## Textel Integrations

Five9

Integration rated undefined from -1 review

NiCE CXone

Integration rated undefined from -1 review

SalonBiz

Integration rated undefined from -1 review

Genesys Cloud CX

Integration rated undefined from -1 review

Meevo

Integration rated undefined from -1 review

## Textel User Reviews

Overall Rating

4.5

Ratings Breakdown

5

50%

4

50%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Have you used Textel and would like to share your experience with others?

JF

Jessica F.

Verified reviewer

Cosmetics

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

Textel is an integral part of our salon!

5

Wouldn’t consider another product, very happy.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Textel allows us to reach out to clients even when we are not in the physical salon space.

Cons:

Would love more than a 160 character limit before splitting up the texts.

Read More

jv

jess v.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

textel is the way

4

once I learned, it became more fluent and user friendly. but very easy to learn steps

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

scheduling in advance for monthly promotions, specific groups to reach out to, instant notifying for specific reasons i.e. weather, employee out etc.

Cons:

Have to do a few steps before set up of campaign that takes getting used to.

Read More

Showing 1 - 2 of 2 Reviews

## Other Top Recommended SMS Marketing Software

[Thryv](https://www.softwareadvice.com/crm/thryv-profile/)

**4.2** (526)

Recently recommended **8** times

[Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/)

**0.0** (0)

Recently recommended **2** times

[EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/)

**4.5** (273)

Recently recommended **1** times

[Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/)

**4.7** (135)

Recently recommended **1** times

Stuck Between Options?

Our experts can help you compare Textel with other top options, so you can find the best fit for your needs.

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