Dynatrace

RATING:

4.49

(47)

About Dynatrace

Dynatrace is an AIOps solution designed to help businesses automate multi-cloud processes and streamline collaboration across multiple teams through purpose-built use cases. Its filtering capabilities enable supervisors to search for specific entities according to requirements. The system offers built-in support for several technologies such as OneAgent, ActiveMQ, Amazon Connect, Android Webkit, Ansible Tower, Azure Application Gateway and more. Dynatrace allows administrators to configure access permissions for staff members and track processes across web and mobile application tiers. Additionally, it helps businesses drill down into analyzed components and gain visibility into dependency details, user experience insights and performance metrics. Dynatrace provides ...
Dynatrace track processes
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Dynatrace Reviews

Overall Rating

4.49

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Dynatrace

1 - 5 of 45 Reviews

praveen

1,001 - 5,000 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2021

Dynatrace User Review

User Profile

Pulkit

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Standard Tool for Monitoring . Love it and will recommend it for sure.

Monitor Mulesofts APIs for Organization, Integrated a lot of OneAgents for Twilio SMS Monitoring, Integrated Custom plugin for Prometheus, etc.

PROS

Whether you're a developer, IT operations expert, or business stakeholder, Dynatrace gives you everything you need to know on a single screen to execute your job well.

CONS

Users may need to devote a lot of time and energy to learning how to utilise Dynatrace, especially those who are new to observability or who have not previously used tools of a similar nature.

Reason for choosing Dynatrace

AI-Powered Observability (Davis), User-Friendly Interface, Good Support.

Angel

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

The best quality control systems for applications and websites, as well as tracking problems.

We use Dynatrace's analytics and reporting to better understand how our apps are being used, identify problems, and provide a better experience for our consumers.

PROS

Dynatrace provides an integrated system for monitoring IT operations and performance bottlenecks in web and mobile applications, and the dashboard also provides a holistic view of real-time performance data. The best of Dynatrace is that it is automatic and intelligent that makes monitoring easier and saves staff time, as well as gives a good view of the work team, allowing always to detect problem areas immediately and implement the preventive treatment plan directly without delay. Dynatrace helps narrow down potential concerns. I appreciate the system of real-time problem notifications and automated monitoring of online or cloud-based programs, with proper tracking and monitoring of all processes.

CONS

To be able to customize Dynatrace to your specific needs, you'll need expert training.in addition, I think that the notification system needs to be improved so that it can better determine the urgency of a problem and whether or not it necessitates immediate attention or can wait until a later date.

Rich

Retail, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2022

DRL's Dynatrace Review

PROS

You get important insight into how things are working (or perhaps not working) with your internal infrastructure. The real time alerts and monitoring of our ecommerce sites were usually quite helpful, with some occasional exceptions

CONS

Every once in awhile you would receive a false alarm and end up wasting time trying to solve a problem which doesn't actually exist at the moment. Also, the rise in pricing might cause some to look for less expensive alternatives

Idaly

Verified reviewer

Semiconductors, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

Surveillance with great artificial intelligence, Davis is spectacular.

It is an APM software of great value for us, since the monitoring is effective, it detects problems quickly, it is a software with good AI, it offers good analysis, we have improved the performance problems of the application, in this way we improve the user experience and we fix any problem we may have.

PROS

I like that it has great advanced observability, it's a highly automated preventative software, Davis is a great bot, it's open API, it has a very intuitive interface, it gives us great monitoring of our network, the monitoring is constant and intuitive, which can detect problems long before they become a serious problem, with this software we improve the user experience in applications, it is a really intuitive product.

CONS

Customer service is something that should be improved, since the response is not fast, when creating a ticket we do not receive a response on time or a great solution.

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