All Heroku Reviews

1-25 of 300 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anshuman

Retail, 10,001+ employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2022

Great for using for hosting projects

User Profile

Efezino

Verified reviewer

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2022

Easy to use

Heroku is a powerful and user-friendly platform that makes it easy for developers to build, deploy, and manage their applications. While it may not be the cheapest option available, its extensive feature set and flexibility make it well worth considering for any development team.

PROS

One of the key benefits of Heroku is its ease of use. Developers can quickly get started by simply pushing their code to the platform using Git, without having to worry about the underlying infrastructure. Heroku also provides a range of pre-configured build packs and add-ons that make it easy to add additional functionality to your application.Another strength of Heroku is its flexibility. It supports a wide range of programming languages and frameworks, including Ruby, Java, Node.js, Python, and Go. This means that developers can choose the tools and technologies that best fit their needs, without being locked into a specific stack.

CONS

Heroku can be somewhat expensive compared to other PaaS options. Its pricing model is based on the amount of resources (e.g. memory, CPU) used by your application, and can quickly add up as your application grows and scales. Additionally, some developers may find the platform to be too opinionated, as it imposes certain constraints and limitations on how applications can be built and deployed.

Thiago

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2022

Easy to scale PaaS in top of Amazon regions for your own or orgs git projects

Heroku has a friendly UI and set it up very easily with git flow inside a corporation. The way it scales up/down its really intuitive and makes a team work without issues. However, sometimes, the PaaS lacks in display some different regions availability and have a higher cost for private spaces, so need some planning before implementing in your org to check if fits with your needs.

PROS

The way Heroku let you scale up clustered instances using the dynos all through an friendly UI its a really useful feature that makes effortless get your app up and running to handle huge amount of traffic. Also its really simple setup a Review App pipeline created automatically by a git hook which makes easy create versions of the app based in a PR Review or purposed change.

CONS

I think Heroku lacks in display different regions in the free tier and also private spaces. This limit your application for certain regions - if you're planning have a Data Residency and Region availability isn't recommended in my opinion. Also Heroku depends 100% with Amazon availability - once some regions of amazon or ec2 was off last year, the whole panel wasn't able to access. I would suggest have a backup plan with dynos in a different provider to have resilience in third-party providers.

Reason for choosing Heroku

I think Heroku still have an intuitive UI that makes easier for a team manage without go over so much documentation or troubleshooting if something happens. Also the company provide some support and buildpacks for legacy code, like frameworks such as Meteor and different Node versions.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed June 2023

Heroku Review

PROS

For what we use Heroku for, its very good. We were using Heroku as a proxy server and currently with Heroku Dynos for running our apps.

CONS

I think some of the issues we started seeing with Heroku did not have a lot to do with them but I think rather how software development was starting to go, for example we were deploying our API server on Heroku as a proxy and using other platforms for the frontend, but there has been some consolidation recently where a few other tools have started to feel easier to deploy and build on than Heroku.

Rafael

Computer Software, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed May 2021

Excellent for fast-deploy

We ran the first version of our app in Heroku, at the beginning of the company. The smooth and easy operation of heroku, helped us a lot on the initial days.

PROS

Good UX, extremely quick and easy to deploy solutions that need fast go-live. Pricing is simple to understand

CONS

We found that for the early stage of our app, heroku handled it good, but as the app grew and we needed more customization, it lacked some features. Also, there was no Brazil based servers at that time.

Reason for choosing Heroku

All in one solution, easy to deploy, clear understanding of pricing.

Ricardo

Information Technology and Services, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Deployment of a machine learning as a service

The overall experience were good, I was able to deploy my environment and connect it on an application. I had hard time with libraries imcompatibilities, but it was fixed during the implementation.

PROS

It's graphical resources are very intuitive with easy "step by step" procedures. Their log service helped me go through issues and solve them.

CONS

It could keep a free tier for small business like mine. I just have a POC and I have to pay to use it, as long as I know.

Reasons for switching to Heroku

Because I needed something easier to use and that was affordable.

User Profile

Rohit

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Excellent Platform as a service provider with good support!

We have greate Experience with Heroku till now, we have deployed multiple Web-apps through Heroky and they all are running smoothly without any issues. i would highly recommend heroku, they also have few service available for free so one can use it to test their system or can use it to test the Web-app performance.

PROS

Heroku is a trusted PAAS provider Available in the market, they support Variety of Programming Languages and databases. one can easily integrate it with any other third party Source control or versioning control software to track the source code and other things. We can use it to deploy modern Web-Application written in various programming languages.

CONS

Heroku is a great service provider till now but it is bit expensive at other side, they provides Quality support though but services could be little cheaper. they supports lots of software and tools but i didnt find the comprehensive Documentation to integrate the tools and services they should add documentation for those.

User Profile

Andres Ernesto

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Excelent product

good tool, I have had no problems when deploying the backend in NodeJS

PROS

easy to use both when debugging within the tool and deploying a backend

CONS

at the moment I have no complaints about the tool

Reason for choosing Heroku

ease of deployment and adjustable prices

Filmon

Education Management, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

A Powerful Application Development Solution

PROS

I like the container security features and also the collaboration features With Heroku, application development has never been this easy

CONS

With Heroku, you only need to have some experience and no issues.

User Profile

Dimitri

Verified reviewer

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Save time, save money

Heroku is a time and money saver for every startup that needs to deploy fast without having a team for it. We saved invaluable resources just knowing that in one click, everything would keep up to date.

PROS

Heroku lets us avoid the hassle of setting our own servers, configure and update them. It saves a lot of time and enforces good practices.

CONS

The PaaS paradigm can give less flexibility. There are workarounds, but you better rethink how you send mails, store local files or program a CRON.

User Profile

Matthew

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Excellent Hosting Platform

PROS

I would say the ease of usage without much ambiguity is a catch for me. Have hosted a couple of web applications during the days of the free tier and also most recently but overall, it's a good experience.

CONS

Within the context of my usage, there's not much to like least about it.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Easiest Way to Get Started

Despite the minor drawbacks, my overall experience with Heroku has been great. The platform's ease of use, coupled with its extensive plugin ecosystem, has made it a top choice for hosting and deploying my applications. It has significantly streamlined my development process and allowed me to focus on building quality software without getting bogged down in infrastructure complexities.

PROS

One of the standout features of Heroku is its user-friendly nature. The platform provides a seamless experience, even for those who are new to hosting applications. Additionally, the vast plugin ecosystem offers a wide range of options for extending the functionality of my applications, making it convenient to incorporate additional services and features without much hassle.

CONS

some of the core plugins, like Postgres, could benefit from more flexibility. Adjusting certain configurations or customizing the setup can be a bit limited, which may be a drawback for users with specific requirements.Another aspect I found less appealing is the recent involvement of Salesforce in the billing process. This shift towards an enterprise-focused approach may not be ideal for small businesses or startups looking for a more agile and flexible billing solution.

Reason for choosing Heroku

The main reason I opted for Heroku is its unparalleled ease of use. From the initial setup to the continuous deployment process, Heroku simplifies the entire application lifecycle. Its intuitive interface and user-friendly features have saved me time and effort, enabling me to quickly set up and manage my applications with minimal friction.Overall, Heroku provides a hassle-free experience for developers, making it an excellent choice for those who want to focus on building their applications rather than dealing with infrastructure intricacies.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2018

Like it so far!

I love working withHheroku, but I don't have to pay for it cause the company I work for pays for it. If I was working on a side project that didn't have a very big tech budget I would probably choose something else. If the company can afford it though Heroku would be my first pick

PROS

- Being able to roll back my app is HUGE! - Easy to deploy from the command line (although my work has it setup so when I commit to master in github it deploys the latest version) - Has a nice CLI to get info, restart the app, and such... - Has add ons which easily integrates with the app. - Easy to setup different environments of the same app. - Easily see how the app is doing.

CONS

Heroku interface is really nice to work with, but some of the add-ons don't have the best interface. I know the code for those add-ons are not made by Heroku, but I wish Heroku had higher standards for their add-ons. There are some super useful add-ons that just have little things about them that are weird or confusing. Plus most of the add-ons I have used don't have a very pretty interface. If Heroku put a little pressure on them to clean up their user experience that would be helpful.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Heroku is a powerful PaaS with unmatched support

Heroku has allowed us to focus on our product and outsource the majority of our dev ops workload, which has been highly effective at our (small) size.

PROS

We've been using Heroku since our product launch for much of our backend infrastructure, and we remain absolutely smitten with the fantastic product and support we've gotten. Heroku strikes a great balance between the responsibilities of running everything on bare metal yourself and a more managed infrastructure, and we've been very happy with the trade-offs here. To top it off, their support is phenomenal, and, in the case of highly technical issues, consistently escalate support queries to the right technical person internally.

CONS

Heroku can definitely be pricier than running your own show directly on your own servers, or even in a virtualized environment like AWS that's definitely one critique we've seen from colleagues, however in our case that cost is more than justified for what we get in return for it.

User Profile

Matthew

Verified reviewer

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2022

Perfect for scaling your startup business

Heroku was the best choice of platform for scaling our very small startup or quickly testing a proof of concept without paying any money for a hobbyist box.

PROS

This system works VERY well with Node js based applications and allows for quick scaling of the services.

CONS

With the simplistic management of your systems comes less functionality like other platforms like AWS and Azure

Reason for choosing Heroku

price!

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Heroku is really a very best hosting/deployment web server

I'm really very happy to use Heroku in my daily vision.

PROS

Heroku is really very easy to use and can deploy the application very quick.

CONS

It will be very good if we can see the code/files in it.

Marcelo

Internet, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2019

Heroku is great for creating dataclips to pull specific datasets from your databases

I use Heroku every week to pull data that support my decisions, such as understanding our user behaviour, and our supply coverage. With it, I'm able to create a strategy based on numbers, having a higher chance of success. I definitely recommend Heroku to business managers that are looking to easily pulling numbers on the business performance to create dashboards and deeper analysis.

PROS

Heroku allows you to create dataclips based on a specific criteria to pull what you're looking for on your databases. It requires a basic knowledge of SQL language and on database data analysis, but it's something that can be learned otherwise. Heroku dataclips have several interesting functions, such as exporting it to a .csv file or directly to Google Sheets, and creating an instant chart. Also, you can access Heroku through your Internet browser, dismissing the need of downloading and installing an application. I've worked previously with other SQL tools such as Postico and SQL Pro, and I can tell that Heroku is very powerful and easier to use.

CONS

Heroku exporting tool for Google Sheets has a limited capacity of 10,000 fields. So if you're working with a large database, it won't allow you to export it directly to Google Sheets. In any case, you can always download it as a .csv file. Also, sometimes the tool is very heavy and take a long time to run larger queries (more than the other two tools mentioned above).

Jose

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2023

Heroku used to be free

I’ve had a great experience in the past with heroku. Due to its changes I’ve decided to not deploy as much on that platform

PROS

I like that heroku can be integrated with our GitHub account and via the cli I can update my deployed code.

CONS

That heroku went to a paid platform when it used to be a great tool for free code development. I also don’t like that some apps take a while to run on the platform unlesss you pay for a larger dyno

Sanket

Information Technology and Services, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

A variety of integrations and add-ons are available through Heroku, which can improve functionality.

For developers looking for a straightforward, scalable platform for creating, distributing, and maintaining web apps, Heroku is a good option overall. The platform has certain potential shortcomings, yet developers frequently choose it because of how user-friendly and scalable it is.

PROS

Heroku's simplicity of use is one of its best qualities. It's a terrific option for developers who prefer to concentrate on creating their applications rather than worrying about infrastructure because users can rapidly set up and deploy their applications with just a few clicks. Heroku's capacity to scale is an additional benefit. According to user needs, users may easily scale up or down their applications, and Heroku will take care of the necessary infrastructure changes automatically.

CONS

Control is restricted since Heroku abstracts away a lot of the supporting infrastructure, which might reduce the amount of control developers have over their apps. This can worry developers who seek more precise control over their infrastructure or who have sophisticated needs that Heroku's platform might not be able to adequately accommodate.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed June 2018

The best replacement to a devops engineer for startups

The best solution to deploy small applications or MVP-like products

PROS

Heroku makes it very easy to deploy applications and to add resources to it. It's also easy to perform basic actions, via the user-friendly interface or the CLI which is quite comprehensive.

CONS

Becomes very expensive as the server needs grow. Not easy to fine-tune the capacity of each server. Their business development team is super lazy: they contacted me to upsell their solutions because I'm becoming a large client, but when I said I was in Asia they suddenly stopped the conversation because it was too much effort to take a call in a different timezone than theirs!

NOEL

Computer Software, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed December 2019

Great website host

We've had great success hosting one of our smaller web apps on heroku. It allowed for a low cost way to get our app up and running while we continue to build it and grow. Integrating PostgreSQL made our database storage incredibly easy. We've been very happy with it, especially given that there are free options to get you started at no cost.

PROS

Heroku is an easy and cheap option for hosting your web apps. We host one of our apps that is in Beta on heroku and this allows us to have it active without too much overhead cost. Updating the app via the command line makes it extremely easy to combine with GitHub so that you can commit and push to both with one set of commands. The integrated PostgreSQL databse option makes it easy to maintain your data on the database without too much database administration.

CONS

Updating your PostgreSQL database can be a bit of a task. I generally need to reference guides every time I have to update a table with new data. Also, there is a bit of a learning curve. Luckily Heroku has some pretty great guides. In the free tier, you'll find that your web app loads a bit slow initially but it isn't terrible and hard to complain for a free option.

James

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Amazing way to bootstrap your online service.

Getting my startup up and going without having to have a IT/OPS co-founder. Amazing way to get your product out to search the market space.

PROS

The ability to pick and choose services and scale that fit your budget is amazing on this stack. One is able to get a product out the door *FREE* and then scale and grow as necessary, and with some good guidance as one finds their market.

CONS

The black box nature of the solution is a pro and a con. I find sometimes wanting to know more about what is going on in the fabric of the solution to track down why something isn't working. However, this is small in comparison to the benefit it provides.

Jordan

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Great for new apps

PROS

Heroku is a fantastic place to host your applications. I personally host my own RoR projects on Heroku's hobby tier with PG. Their database as a service offering of PG is fantastic and very speedy. It's super handy to have them support containers so it makes your whole CI and production pipeline smooth and easy.

CONS

The containerization on heroku can be a little awkward to get going at first depending on the method you are using. The documentation feels rather lacking and could be better, but once you're up and running Heroku is a solid platform.

Ariel

E-Learning, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

FUNCTIONALITY

5

Reviewed April 2019

Easiest & priciest way to deploy to an app server

PROS

Heroku makes deploying to an app server easier than any other possible method, especially if you design your stack in advance with the desire to deploy onto Heroku. Being able to deploy and redeploy your application with a simple git push and have everything handled like magic means that you can spend all of your time engineering and none of it on the deployment and upkeep side. Their platform provides support for almost all popular stacks, which means that most web applications could hypothetically be compatible with Heroku. The metrics and statistics provided by Heroku are also very helpful and provide insights into app performance.

CONS

In order to use the Heroku stack properly, your stack should be in line with Heroku's opinionated design patterns. These include using a 12-factor style application and using PostgreSQL as your database (Heroku also provides add-ons from other services providing other types of databases such as MongoDB, but PostgreSQL is their clearly preferred database that they offer alongside each service. These choices may not be bad, but it could create difficulties when moving to Heroku or when needing specialized types of deployment. Heroku is also very expensive.

Rhondalynn

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2017

I would strongly recommend against using them

PROS

I wish I could think of something that I like about Heroku. Comparatively speaking, they are not really cheaper than Rackspace or AWS so I expect it to perform at the same level and standard. Having used the software for years, even I am surprised that I cannot think of pros.

CONS

Constant changes to DNS and IP addresses that we did not know were coming and could not prepare for. Server maintenance was supposed to be "all taken care of" and brought our staging site down unexpectedly. Cost us time and money to fix it.

Showing 1 - 25 of 300 Reviews