Award Force vs OpenWater

RATING:

4.8

(179)

Award Force has 179 reviews and a rating of 4.8 / 5 stars vs OpenWater which has 46 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (179)
4.6 (46)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 5, 2024
March 27, 2024
Pros/Cons
  • Pros

  • They were timely in returning my calls and emails, and were extremely helpful in helping me customise the product for my organisational needs.
  • It was friendly, fast and effective. They considered my needs completely.
  • Cons

  • From time to time we do pick up on small errors or system glitches that interfere with live judging sessions - this tends to be related to 'system maintenance.
  • I hate that you can't search an entry by the user's name.
Read all user reviews
  • Pros

  • Not only is the system easy to use and to customize to your specific program, but the customer service is phenomenal.
  • The customer support was absolutely the best part of using OpenWater. Whenever I had a question, the rep was immediately on top of it.
  • Cons

  • It was tricky to learn the terminology and the platform itself. Also, the website seems to take a long time to load.
  • There are a lot of features, but they can be difficult to find, because they are hidden down different rabbit holes. It's not always intuitive to use.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos