# Kangaroo vs Trustpilot - 2026 Comparison - Software Advice > Kangaroo vs Trustpilot - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/contest/kangaroo-profile/vs/trustpilot --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / Kangaroo vs Trustpilot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 4, 2026 # Kangaroo vs. Trustpilot: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 4, 2026 # Kangaroo vs. Trustpilot: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/contest/kangaroo-profile/) [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Starting Price $79.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Kangaroo Based on 250 reviews - Popular among: Small businesses - Most common industry: Retail, Consumer Goods & Services (64%) - Top use case: Customer Loyalty (62%) 88% of users recommend this product [](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Starting Price $299.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Review Management - Pricing Who uses Trustpilot Based on 1205 reviews - Popular among: Small businesses - Most common industries: Retail, Consumer Goods & Services (18%), IT & Software Development (14%) and Professional Services (11%) - Top use cases: Customer Experience (28%), Review Management (22%) 74% of users recommend this product [](https://www.softwareadvice.com/contest/kangaroo-profile/) Kangaroo 4.9 [(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) [](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) Trustpilot 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.9 Based on 250 reviews Ease of use 4.7 Value for money 4.6 Customer support 4.9 Functionality 4.7 4.5 Based on 1,205 reviews Ease of use 4.6 Value for money 4.2 Customer support 4.2 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 1,455 reviews from Customer Experience * * * Campaign Scheduling 4.8 Communication Management 4.4 Contact Management 5.0 Dashboard N/A Data Visualization N/A Engagement Tracking 4.7 Campaign Scheduling N/A Communication Management N/A Contact Management N/A Dashboard 4.2 Data Visualization 4.4 Engagement Tracking 4.4 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Adobe CommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/)[ WooCommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)[ ShopifyNot enough reviews ](https://www.softwareadvice.com/retail/shopify-profile/) [ HootsuiteNot enough reviews ](https://www.softwareadvice.com/collaboration/hootsuite-profile/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) ## Reviews * * * SK Sara K.Head of Marketing DepartmentHealth, Wellness and Fitness, 2-10 employees "The variety of partner brands is great, allowing me to collect points from different places and use them flexibly." Mar 24, 2026 JM Jenny M.OwnerRetail, 11-50 employees "I do think the cost to send texts is high, it really adds up if you have a large customer database, and it has the potential to get out of hand when you set up automated text campaigns." Nov 5, 2025 RS Radha S.Legal AssistantLegal Services, 51-200 employees "It provides a trusted space for customers to share genuine feedback while helping businesses understand their reputation and identify areas for improvement." Apr 27, 2026 RS Radha S.Legal AssistantLegal Services, 51-200 employees "However, managing reviews can sometimes be challenging, particularly when dealing with feedback that feels misleading or unfair." Apr 27, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Smile.io vs Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/vs/smile-io/)[Referrizer vs Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/vs/referrizer/)[SurveyMonkey vs Trustpilot](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/trustpilot/)[Broadly vs Trustpilot](https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot/)