RQ Awards

RATING:

4.7

(22)

About RQ Awards

RQ Awards is an All-in-One Application and Review Software used by associations, non-profits, foundations, government organizations, foundations and educational institutions around the world to simplify and manage their unique form submission and review processes. RQ Awards is the only award management system with RQ SmartTracker which provides post-program acceptance and tracking of follow-ups required by recipients. Never lose sight of your alumni again with RQ Alumni Directory where they can update their profile information and career accomplishments. RQ Awards integrates with all major application management services (AMS), customer relationship management (CRM), Single Sign-On and payment processing systems. RQ Awards is part of the RQ Platform of products ...

RQ Awards Pricing

Starting price: 

$600.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Customizable Branding

RQ Awards Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for RQ Awards

1 - 5 of 22 Reviews

Michelle

Mental Health Care, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

User review

PROS

The RQ staff is very responsive and provides solutions quickly. The platform is easy to navigate once it becomes familiar.

CONS

The platform is not intuitive and there is still not a usable database.

Vendor Response

Thank you for taking the time to leave us a review on your experience with RQ Awards. Your feedback and input help us to improve and provide the best possible product. We look forward to our continued partnership with you!

Replied February 2024

Clayton

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

A great business partner for our bursary program.

Very pleased. I like their professionalism, their customer focus, and the product works really well for us. The first year of using the product had a bit of a learning curve to utilize the full extent of the available options. With some patience from their customer support team they got us up to speed.

PROS

When researching providers, they all had similar features. What stood out with RQ was their desire to understand our needs, and didn't try to oversell us. They were candid, had some very good suggestions, and certainly understood the competitive landscape. It didn't hurt that their offerings had some flexibility (based on client needs) and value based pricing.

CONS

Not much. One thing I missed was our ability to change some of the 'back end' parameters, but that turned out to a non-issue, as once set up we have had little reason to tinker. Requests for any tinkering were always timely.

Reasons for switching to RQ Awards

OpenWater (which provided a solid product) was acquired by another company and implemented a price increase. As a small foundation using the software for a single bursary program, our needs are modest and had to be affordable.

Vendor Response

Clayton, Thank you for the wonderful review and for taking the time to share your feedback about RQ Awards. Our commitment to serving our customers remains our priority.

Replied January 2024

Julia

Civic & Social Organization, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Excellent Customer Services and Great All Around Product

Overall pleased and helps ease administrative burden on small staff working with volunteers.

PROS

Very customizable set up -they worked to provide a cost efficient set up for our needs. The customer service far exceeds my expectations. Quick and extremely helpful responses. You can tell that they prioritize helping their clients succeed.

CONS

Not the slickest interface and takes a bit of time to understand how it works. Some of the functionality (follow up) is not included in our initial set up but at an additional cost.

Reason for choosing RQ Awards

The cost and functionable worked for our needs.

Vendor Response

Thank you for taking the time to leave us a review on your experience with RQ Awards. Your feedback and input help us to improve and provide the best possible product. We look forward to our continued partnership with you!

Replied February 2024

Krysta

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

RQ Awards User Friendly

RQ has been amazing to work with. It has been an incredible experience to ideate and built new applications. I appreciate that my feedback is always welcomed to help improve the product. RQ usually delivers are all scope of work and I have been pleased with the customer support and technical teams.

PROS

RQ Awards is customizable and handles intricates eligibility criteria for a dynamic scholarship application process. The customer support is top notch. The team is an email or quick phone away from solving an issue. They are collaborative and open to feedback. They are also eager to implement changes and improve the overall product.

CONS

It has taken some time for RQ's software to catch up in terms of look and feel and other features CRMs typically display.

Reason for choosing RQ Awards

Customization! RQ works with your requests in a timely manner.

Vendor Response

Thank you, Krysta for taking the time to leave us a review on your experience with RQ Awards. Your feedback and input help us to improve and provide the best possible product. We look forward to our continued partnership with you!

Replied January 2024

Abby

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Seamless Experience

From the first meeting with [sensitive content hidden], I knew that we were in good hands. They took into consideration my budget, timeline, and overall needs for the scholarships that I was managing. Additionally, they were able to eliminate the pain points our applicants had had in years prior. While these were small pain points for the user, they were HUGE for me. So eliminating them completely was amazing. Every single person I've worked with at RhythmQ had been kind, caring, responsive and ready to solve any problem that comes up. Highly recommend their team and their product.

PROS

The customer service is top notch. My emails are always answered quickly and problems solved immediately. I love the ease of use as an administrator, for our applicants and reviewers.

CONS

Cost to add an additional license is a little bit more expensive than our small non-profit can afford at this time. Although a bundle rate will work well for us when we are ready to add more in the future.

Reason for choosing RQ Awards

I can't remember who else I interviewed but RQ fit my budget and I felt comfortable with the team.

Reasons for switching to RQ Awards

Absolutely horrific user interface for the administrator and user. Minimal customer service.

Vendor Response

Thank you for your review, Abby. It's rewarding for us to hear that our efforts are making a difference. We look forward to supporting your continued success with RQ Awards.

Replied January 2024