I can't speak highly enough of their responsive customer support and product team. Truly a white-glove experience.

It's simple and easy to use with just the features you need. Bang out landing pages in minutes, run split tests, automate email campaigns, create referral campaigns, etc. We've been using it for 3+ years and it only gets better.

I'd like to see a Zoom integration for webinar leads (not a must-have because we can easily upload webinar leads + they have a Zapier integration) as well as a webchat widget.

Great experience so far, I often have questions and the support team always is ready to help us.

So easy to create a new page and set-up a follow-up email, pop-up box etc. Everything is very customizable.

The forms could improve, such as having pre-existing fields such as a list of countries.

After my sales presentation with Wishpond, I am mediately got off the zoom call to search their reviews. The reviews were so bad, I immediately called them back and told them I did not want to proceed and do not charge my card. I called them back within 10 minutes of us ending the zoom call. They charged my card anyway and lied to my credit card company. I've spent two months fighting to get my money back. They charged my card anyway and lied to my credit card company. I've spent two months fighting to get my money back via the dispute process with my credit card company. They lied and told my credit card company they disclosed a no refund policy. Which was not true and I was able to provide my credit card company documentation and the numerous emails back-and-forth between me and the sales people showing there was no cancellation policy, listed in their agreement, nor in the numerous emails we sent back-and-forth as I was fighting to get them to give me my money back. I ended my relationship with Wishpond before it ever began, they provided absolutely no services to me from the moment we end of that zoom call until this day. And yet they still are fighting to keep my money when no services have been rendered, and they have spent zero amount of time Marketing, or even communicating with me to set up the marketing.THEY ARE A TOTAL SCAM!!! Don't use them!!

Nothing. Don't do it! Save yourself awdu

Everything Run like the wind. Don't!!!

The experience was fine throughout the time I was subscribed. Nice people to work with. Good support when needed. For the right business it can be a good agency to do the marketing and sales funnels.

I got superb support and service from my contact person [sensitive content hidden]. Throughout the time I was with Wishond they handled everything, all the tech stuff, all the changes, all the integrations. Every question was answered. I even had an issue a few months after my subscription ended, and still got the same wonderful personal service.

For my business we did not manage to convert positive ROI, after 8 month we decided to stop the subscription. The sales pitch presentation was very polished, when we discussed the narrow margins, and how it may be difficult to reach positive ROI. Overall the sales campaigns did not even break even. So we had to stop the subscription. I new as a business owner I was taking a chance. The hyped presentation made me hope it would be a long lasting subscription.

Average. Once I got support to help me setup the automations, it worked flawlessly and the campaigns for my clients worked amazingly.

The landing page builder is very good, easy to use, you can create practically any design you want as it has an open design, where you're not restricted to blocks. It's an open canvas system. once you get the email automations setup the system works great.

Wishpond was one of the first platforms within this space of CRM's, automations, but unfortunately it's not a leader in this space at all, because it hasn't kept up and innovated, my guess is, it has some huge accounts keep the cashflow going, and they've gotten comfortable. The worse thing about Wishpond is the support. The support is atrocious. They always take long (48hrs and sometimes longer) to get back to you. The platform is so difficult to use (email marketing automations and triggers specifically)They need to update the platform the UI, we are in 2023, and every other platform (their competitors) in this space, as continually innovated and made things easier to use. Wishpond as stayed the same. This is fine, if the platform was easy to use, but it's not. Im very well versed with SAAS products so I have so much experience using CRM's so it's not like I'm not a techy person.

I wasted so much money. There's no point in hiring someone that promises you sales and conversions if you get no conversions. I got emails so now I have people on my email list. But I don't even know if they're qualified leads because I have no phone number to call them.

I got the all-access where they create campaigns and manage them for me. I liked that they created emails and landing pages for me

1. You don't know what's going on 2. They aren't focused on getting qualified leads so I wasted months and got no sales 3. My account manager was not in the country and didn't always understand what I was saying 4. They set up my accounts in Mexico where I think my manager was from and facebook charged me international fees every month 5. The only confident one is the one who's selling the service. The account managers and everyone else I spoke to sounded like the stereotypical "surfer dude". Very unprofessional and didn't know how to save the account.

They provide full marketing services, including creative, copy, and running of campaigns for my small online business. They took the time to understand my target audience, and are doing their best to reach them. In the few months that we've been working together they've executed one campaign for me, with some positive results. The ROAS is not positive yet, and only time will tell if the whole investment will be worth it.

While I have appreciated the various services and strategies provided by brax, one aspect that I found challenging was the requirement for a long-term commitment contract. As a solopreneur managing my online shop, flexibility is crucial for me. I understand the need for stability in client-agency relationships, but a more flexible contract structure would have been more aligned with the needs of a small, growing business like mine.

Product good. Support has been one of the worst I've experienced. This is not to say the staff is not good, they are, but they are understaffed on the support side, so wait times are very long.

Wishpond has a great software and the ease of use to create campaigns, design landing pages is a huge bonus.

If you need to get held for any reason, you should consider yourself on your own, their support is virtually nonexistent. I've waited more than 10 hours for a reply (when the typical wait time was said to be 2-4 hours). What makes it worse, if you get a reply, the wait time between replies is not incoming to be 30 minutes or more. This makes for solving issues timely virtually impossible. So hope you don't have any issues and your fine. But if you do, you'll be sorry!

The ad creativity was a pro and working with our manager [sensitive content hidden].

The expenses were high considering that no sales occurred

The provision of reports and explanations of different marketing strategies.

No dislikes at this present time hoped there won’t be any in the future.

Communication with their development team wasn't the fastest, and I often had to take the driver's seat to ensure they delivered items on time. Oftentimes they fell behind, or took days to troubleshoot urgent issues with their platform. The $7,800 they refuse to return to me is the worst part. Absolutely zero business ethics from this company.

I like the concept of the viral contest platform

They mistakenly auto-renewed a contract before even finishing the work on the initial contract, and racked up $7,800 in charges before I noticed. Now they refuse to return the money because I didn't ask "in writing" for them to not renew the contract. What's worse, they refuse to even discuss this with me, leaving their sales rep to just stonewall and tell me that's how it is.

1. I did not receive what I paid for, 1 campaign every 2 months. 2. I did not receive any phone numbers to contact staff. 3. The quality of the images in the ads and emails were poor. 4. Not all of the emails in the campaign were delivered. 5. The quality of writing in the mails was poor. Very general and grammar issues as if the individual did not speak English well. I rewrote 80% of those submitted to me. 6. One email went out without the agreed revisions. Very embarrassing. 7. They continue to charge my credit card even after I revoked that authorization, cancelled that credit card and they terminated the agreement. 8. The company terms do not appear in the agreement/contract you sign. The contract renews unless you request it to stop 2 months in advance. There are no termination terms in the agreement. 9. I had to insist on them adding their contact form to my webpage. 10. The level of expertise just wasn’t there. I was educating my administrator on when to deliver emails, what quality content is, etc.

none, I did not use the software. What I did see was very basic.

I did not really use the software much as I hired them to do marketing campaigns for me. I found the lead list cumbersome to use.

I use it for landing pages, weekly emails, registrations for webinars.

It has all the features you could want in a marketing automation solution without being complex. I'm an owner of a company and am not a marketing admin expert but I can make it work for me. It's also one I can afford. Most are way too expensive for a small business owner.

It can sometimes take support a day to get back to me.

We have only been using Wishpond for about a month now, but so far so good. We completed the onboarding quite fast so the team led by [sensitive content hidden] got to work on developing the assets to get our first ad campaign launched ASAP. They have been great at keeping us in the loop with what they are doing and making sure that we approve of everything that they create before putting it out there. Like the title implies, we are in a challenging field for advertising. The team is doing a great job at reviewing everything to try and make sure that our ads do not get banned while at the same time not compromising the effectiveness of the ads.

They are great at communicating with you and getting to know your business.

There is a lot of work and questionnaires at the very beginning that we had to fill out.

WishPond was a great way to interact with our customers in a fun way while gaining useful information

I really like the contests we were able to run through WishPond. It made our brand more interactive and gave us great insight into our customer base at the same time. Win-win!

WishPond was a bit limiting at times. We weren't able to do some of the things we were hoping with our contests but it is still a great software overall. Perhaps one day they'll make necessary improvements.

I found out about Wishpond through the Youtube channel, where they share tips and educate their clients on how to use the platform and what they can achieve with it. Currently, at Lion Development we are using Wishpond plugging to run our Landing pages, as well as creating landing pages for other clients. It has made the work much easier and gives us the tools we needed to perfectly engage our clients. Any question we had regarding the platform was answered within minutes. Part of my job as a Digital Marketing Consultant is to provide and suggest tools for my clients to use, I will be suggesting wishpond to a lot of my clients!

The platform has a lot of different tools that you can use.They have a pluggin for wordpress that is completely FREE, of course if you need to run certain features like an A/B test then you will have a fee to pay. It also shows you the analytics for the page you have created. After creating a Landing page we ran it on Google Analytics and the results were excellent 80/100 page speed and 100/100 on user experience.

It has a lot of tools and ways in which they can be used, so users might get overwhelm, but all the youtube videos based on customer education of the product will help the user understand each step and each tool.

Love it and recommend it to you. buy buy buy.

I love fishpond and enjoy using it. enjoying seeing the result of what I have been waiting for, for so long accomplished with Wishpond. 50.000 emails in one platform love it and like it.

No regular Updates. since i bought Wishpond never receive any updates. no new features.

Excellent!! Great team, solid features and understanding of strategic implementations. Will use again

Customer service is outstanding and the team members are very nice. They took the time to understand my business and had the sensibility to view my art in a professional manner.

Communication is only through Calendly and Zoom video, which is nice but sometimes no immediate. But I understand it’s the nature of today’s business environment.

Very good. I was impressed with everyone I worked with.

The personal I dealt with were very kind, knowledgeable and very easy going and to work with.

The concept of what Wishpond does and wanted to do with my product is great. My product did not respnd well with the consumer and that is not a Wishpond issue.

I wouldn't recommend this company to my worst enemy. THey clearly do not have small business best interest in mind. Even after i paid $2250, they refused to share any of the work they did for us.

I liked the sales presentation, but after that it was a disaster.

None of the ads they made for us worked at all. The work that they did mediocre at best. They clearly do not know what they are doing. THeir ads ran for four weeks and we didnt get one lead

We were doing contests

I liked that you can call the team and they had ready-made pages in no time for your contest. When you had to edit something, it was done very quickly.

We were never aware of what wishpond could actually do.

For a startup with a limited budget who wants to do some marketing automation and workflows this is a great tool. I would suggest this tool for someone who has previous marketing automation software experience, it may not be as easy for new users.

I like the price above all. The features are typically easy to use but can be cumbersome at times.

Some of the features are great but either limited or not very intuitive for new users. The customer support is hit or miss, sometimes extremely responsive and sometimes non-existent.

Used as a stand-alone landing page and as embedded inside our active website

Maybe it is me, but the file structure could be improved

Great features for business and forward thinking ideas. We have used this service for many online contests.

The customer service used to be tremendous, but now poor (to say the least) because it is not "responding in minutes" as advertised. This is not ideal for a business such as ours, that is launching a new idea, contest, etc. I reported the current bug(s) with our latest launch 24 hours ago, while many of the contestants are sending us questions about the technical glitch... but still no response from Wishpond. This could obviously be improved with timely customer service. This makes our business look bad and I am highly unimpressed right now.

I was using Mailchimp previously but I had the opportunity to switch over to Wishpond. Its new editor is a joy to use as it is super easy to get your landing page set up to start collecting leads.

the automation needs to spend some time to figure out but its all good.