--- title: "Rollbar Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rollbar. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rollbar is a good fit for you!" source_url: "https://www.softwareadvice.com/continuous-integration/rollbar-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Application Development Software](https://www.softwareadvice.com/app-development/) / [Rollbar](https://www.softwareadvice.com/application-performance-manage/rollbar-profile/) / Rollbar Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/application-performance-manage/rollbar-profile/) Reviews [Alternatives](https://www.softwareadvice.com/application-performance-manage/rollbar-profile/alternatives/) # Rollbar User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 263 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 156 reviews (59%) - 4 stars: 90 reviews (34%) - 3 stars: 8 reviews (3%) - 2 stars: 6 reviews (2%) - 1 star: 3 reviews (1%) ### Most mentioned pros - We frequently get notified about production incidents, the notifications come straight through to our developer Slack channel and we can quickly debug using the captured information and put out a fix before a customer ever notices. If they ever reach out to us, it always makes us look really good when we can say that we already know and we've fixed it. - Rollbar allows us to be proactive about our bugs. - It is integrated with my project I use it to track bugs, log info and improve performance. ### Most mentioned cons - Sometimes it can be a little difficult to identify the user that has had the error or bug. - Filtering capabilities are not to the mark,automatic result is not always accurate. - The only downside with Rollbar is the cost. ## Rollbar customer reviews Showing reviews 1-25 of 263 (page 1). ### Exceptional error monitoring - Overall rating: 5/5 - Reviewer: Dylan C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Rollbar allows us to be proactive about our bugs. We frequently get notified about production incidents, the notifications come straight through to our developer Slack channel and we can quickly debug using the captured information and put out a fix before a customer ever notices. If they ever reach out to us, it always makes us look really good when we can say that we already know and we've fixed it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to drop Rollbar into an application. We deployed Rollbar in under an hour and the event lots started streaming in immediately. Within a day it had helped us solve several production issues. #### Cons If you have a larger project, or a particularly chatty application, Rollbar's event limits can quickly push you up into a higher pricing plan and if you don't pay up it will start swallowing errors silently until the quota renews at the end of the month. --- ### Good for heroku & first implementation - Overall rating: 4/5 - Reviewer: Gabriel F. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros - Price is really good - It's realy easy to set up - UI is intuitive and simple - You can trace logs easily, once you setup 'People' tab - Integration with slack and other notification tools - Easy to integrate with Heroku's app #### Cons - UI could be somehow better, leaner like a sentry.io - Features for breadcrumbs or tracing could be easier to implement - Fingerprinting and error aggregation could be easier to setup, no complicated DSLs #### Reasons for choosing Rollbar Pricing and easy to setup with Heroku, basicaally --- ### Not Very Helpful - Overall rating: 2/5 - Reviewer: Daniel O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It's great that it logs errors. And the grouping of errors is sometimes helpful. #### Cons That searching for anything other than the unique identifier is almost impossible. Found a work-around using RQL, but that is sometimes hours later by the time the RQL database is populated with recent errors... so basically, we have to reproduce and error and then hurry and click the errors at the top and hope we can maybe find it. It's worse than logging errors to a text file honestly... cause at least I could search that in a reasonable amount of time. #### Reasons for choosing Rollbar We are looking at Raygun as a better alternative. The searching works and is super fast on their tags and even searching for error message strings. Please note that I do not speak on behalf of my company. I speak only from personal experience. --- ### Very helpful product - Overall rating: 5/5 - Reviewer: Jeremy P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally we have had a really positive experience with Rollbar. It intergrates well with other tools and really helps focus on key issues rather that occasional issues #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The deduplication works well for the most part, and the ability to capture lots of additional information (both automatically and manually) is great. Makes identifying what an issue could be really easy. #### Cons Doing custom searches look like they could be really useful but are is really slow compared with more general purpose logging tools like ELK/CloudWatch/Splunk and I wish it was possible to expand and change the time periods of the graphs. --- ### Robust reporting tool - Overall rating: 5/5 - Reviewer: Volodymyr B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Use this tool on one big project for all platforms (backend, web, mobile) and it is good enough to cover your needs in errors or debug info reporting. At the first glance it looks like it lacks features compared with other platforms, but after some time you understand that the product has everything you would need for successful project state monitoring. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros Love the minimalistic UI, which keeps everything clear and understandable. Developers constantly add new features, like automatic events grouping, etc. Love to have all platforms on one Dashboard to look at reported error from different platforms point of view. #### Cons The quality of Android SDK isn't the top tier with not enough options for event reporting. Also had to so some adjustments for test suits, since in some cases the SDK wouldn't initialize correctly. --- ### Get notified for issues - Overall rating: 4/5 - Reviewer: Tung F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I like that it sends notifications if something goes wrong and your team can stay alert about it. It's pretty nice to know if something is down or something isn't working. We also use it to track custom events when some logic isn't behaving as expected. For example when server returns a new Key value that is not handled on client side. #### Cons The notifications customization is pretty hard and not clear. I tried to turn off some part but I couldn't do it only to myself. You (seems) can only turn it off for the "team". So I end up creating a filter in Gmail. --- ### Works fantastic for my business & our website! - Overall rating: 5/5 - Reviewer: Amanda Josalene W. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Rollbar has worked great for my business and our website, and if any problems ever arise with the software, they have an excellent support team that responds quickly and accurately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rollbar was very easy to learn and to navigate, which was a massive plus. Having our own website programmed from the ground-up, it was crucial we had a software that detected and located any errors and/or bugs within our website so they could be fixed/eliminated. Rollbar provides real-time bug tracking, which saved us and our programmer LOADS of time as we located any issues quickly and prevented any possible website crashes/any unnecessary downtime. #### Cons I don't have any cons; Rollbar has helped us to the fullest extent. --- ### Simple yet powerful monitoring - Overall rating: 5/5 - Reviewer: Ariel V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's an excellent tool for monitoring and tracing back production issues. I would definitely recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I get the notifications that matter to me about broken stuff in production, saving precious time and allowing me to be ahead of users complaints. #### Cons Rollbar has much more than what I actually use at this point, but I'd be using even more if I found the setup process to be smoother. --- ### Really good for monitoring your micro services - Overall rating: 5/5 - Reviewer: Pradatta A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I’m very happy with this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Rollbar for more than 2 years now, it’s really easy to use. The best thing is that when you’re setting up a new service it very easy to setup with your standard logger like log4j. And then voila you have your errors in the rollbar dashboard. It is very handy when your releasing. On top of that you can set up slack integration that keeps you alerting when thing are broken. I’d definitely suggest this to my friends and ex-colleagues to use this. #### Cons I haven’t faced any cons yet. Only thing notice is if you do not configure your logger properly then it might spam with with errors you don’t care about, But that’s not the problem of the product itself. --- ### Required for error tracking - Overall rating: 4/5 - Reviewer: Gustavo M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We’ve implemented a database timeout so we receive a rollbar error whenever we have a slow query, and we can track the number of occurrences we have. It was very helpful #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I’ve added rollbar to many projects and it was very simple and easy to integrate. Rollbar help and getting started was helpful. The tool is useful to understand what are the weakest parts of the applications and what are the most frequent source or errors. #### Cons The error grouping sometimes is not perfect and impacts in how much time I should dedicate to group errors properly in order to identify the real amount of errors and occurrences of the same problem in different parts of the application. --- ### The Absolute BEST Thing You Can Do for Writing Better Software - Overall rating: 5/5 - Reviewer: Jonathan T. - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered Team Rollbar--I LOVE you guys and your wonderful service! This review is far too long overdue. Let me save you a bunch of time and make the decision for you. If you're not already using an error tracking platform, you must. If you're deciding between which services to use, just go with Rollbar, and stop deliberating. Rollbar is hands-down, THE BEST full-stack application error and exception monitoring/tracking system. I was an early user and first started using Rollbar in early 2012 (back when it was still called Ratchet.io). Suffice it to say, it has completely transformed and leveled-up the way I build and write applications. Rollbar is now a must-have for any application I build. TDD? Yeah, could do that, or you can just be more lean and start building, and Rollbar will catch all of your exceptions for you. Large team? Even more so that you need Rollbar, so that you can detect and fix errors before they inconvenience your users. Here are the reasons for why I think Rollbar is great: Best thing since sliced bread - For the developers in the late 90's to early 2000's who remember it, just as Firebug and later on Chrome Developer Tools was to JavaScript development, so is Rollbar to development on any stack. Before, with writing JavaScript in Netscape Navigator and Internet Explorer 4.0, all you had to go off of was that there was a JS error and the JS on a page was completely broken. Developers familiar with that old debugging technique will shake their heads today--manual binary search, commenting out parts of code until it started working again--those days are gone. Now, with Rollbar, you can know with certainty what parts of your application, down to the specific line(s) of code, are causing the exception. Rollbar has an exceptional, world-class team. Rollbar is built by engineers, for engineers. I know because I've worked with a few folks at team Rollbar, including the founder/CEO Brian Rue, who has been a mentor and advisor to me at a few startups, and some of my elite former colleagues who were hand-picked to join the Rollbar team. They are extremely talented hackers and engineers. Rollbar scales, an is extremely reliable. We're not just talking Mickey Mouse pretend scale, but they actually do. Guess what? Unlike most of the rest of the web, they're actually NOT primarily an AWS-based stack (yeah, because AWS outages can cause large chunks of the web to fail). Rollbar is in multiple data centers across the world for improved #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Nice tool for error tracking and logging - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is integrated with my project I use it to track bugs, log info and improve performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is easy to use, UI is great, easily integrated with my project. easy to send errors and logs. #### Cons UI for seeing the occurrences of an item needs some work, sometimes there are a lot of fields in an occurrence and the horizontal slider was given all the way to the end which is inconvenient. --- ### Great to debug exceptions of your software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I consider my experience with Rollbar has been great. It has helped me a lot detecting bugs and issues that customers are facing. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros What I like the most about Rollbar is how easy it is to integrate within your code. Providing you with a powerful tool that will help you debugging possible exception that might occur in production, alerting you right away when some errors are happening very often and pointing your right at the line where the error was triggered. #### Cons As long as I have been using it I don't have something I dislike about Rollbar. A feature that could improve it significantly could be request tracing, that way you could have all the data in one place to understand quicker what went wrong. --- ### Catching Bugs on Production finally made easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Seamless and easy to integrate Comparatively cheaper and hence value for money #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Easy integration with readily available SDKs and code snippets Grouping of errors Easy to use webhooks Value for money Access Management Our dev loves rollbar because of the easy integration Our oncal loves rollbar because of the easy error tracking #### Cons Rollbar Query Language (RQL) can be made easy as well as search functionality can be improved Reporting can also be improved --- ### Current State of Rollbar - Overall rating: 4/5 - Reviewer: Anuj D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I love the immediate notifications for errors as users see them. Shooting for "Rollbar Zero" on a team can be the best way to reap value from the product. It gives immense visibility into what's failing. #### Cons Why it's failing is not often immediately obvious looking at the rollbar; we have to use multiple observability tools to figure that out. I also am not a huge fan of the UI, it's slow and cluttered and deters me from using it all the time. - Grouping is not great - If Rollbar goes down or stops sending messages, a lot of visibility is taken away -- it's reliability could be a reason why we don't continue using it in the future. #### Reasons for choosing Rollbar It's really easy to setup across the board and we don't need to maintain it much --- ### Good, could be better. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It's very helpful for debugging and seeing errors in real time to quickly address. #### Cons my biggest complaint is when looking at stack traces for errors, the line numbers don't line up with line numbers in your files. this can make for a little bit of a goose chase when trying to find an errant line of code. --- ### Rollbar Issue with Javascript minification - Overall rating: 4/5 - Reviewer: Matthew K. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I review the output from Rollbar everyday. As I said it's very good at capturing Rails, but not particularly useful with Javascript, because of the minification of the files. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We have a rails application with.a large amount of javascript involved. Rollbar does an excellent job capturing rails exceptions. These errors are clear and understandable. The javascript errors are based on the minified version of the code. Javascript errors are not easily actionable. I will need to learn how to use a sourcemap so that I can zero in on the exact cause of the exception. #### Cons Needing to use a sourcemap on my javascript files. I could use a good tutorial on how to do this! I have not had any time to do thorough research on creating a sourcemap. Until that is done, though, I'm afraid the javascript exceptions( There are a lot of errors!) are not actionable. --- ### An effective tool for catching mistakes in published code. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer Service is hilarious! They will walk it with you and they actually have personality! So happy to work with CSR on a regular basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Rollbar is a technical support team's dream. I rarely walk past our tech department and fail to see this on their screens. It allows you to monitor errors that your clients are experiencing and triage them appropriately. Sometimes Rollbar can help solve the problem with little diagnosis when consistent issues arise. I love the free plan that allows you to view 5,000 errors each month. For a small operation, this may be enough. #### Cons After moving on from the free plan, the cost can be prohibitive. While the cost does increase, you do get what you pay for. We have spent time on all 3 plans that Rollbar offers, and have found our happy medium on Essentials. --- ### A common tool in my toolbox - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am a long term customer (7y+). I plan to keep it that way. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It does its job. Reliably, consistently. It has our back. #### Cons The UI could be improved: some times too many clicks to find the information we need. --- ### Stable & Valuable Software For Many Years - Overall rating: 5/5 - Reviewer: Matt G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The setup and integration with popular frameworks such as Ruby on Rails was easy and we have used it for at least five years with no issues. #### Cons Rollbar does a good job trying to group similar errors but of course there is always room for improvement in this area since it requires advanced pattern matching, machine learning, etc. #### Reasons for switching to Rollbar Rollbar is the improved Airbrake! --- ### Cost effective way to manage errors with your software - Overall rating: 5/5 - Reviewer: Cameron P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great tool to use, easy to set up and integrate with other apps. The dashboards are easy to understand and use and see all the important details easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Setup is relatively easy Easy to see all the issues Integrations with jira & slack #### Cons The RQL feature is quite difficult to use, most times it times out. I think this will be fixed with further updates. #### Reasons for choosing Rollbar Price --- ### Rollbar is indispensable for SaaS products - Overall rating: 5/5 - Reviewer: Anatoly G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've had a really easy time integrating Rollbar from the start, and it's only been improving since we started using it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The best thing is the telemetry support that Rollbar introduced last year. With it we're able to see not just errors, but where they came from, who else has seen the same errors and impact on our user base. The grouping support (grouping bugs together) is starting to become robust as well, which is helpful for making sure you're not seeing 100s of the same errors in the UI. #### Cons The grouping support is not quite there yet, and needs to improve. I'd love to see bidirectional rollbar integration (jira > rollbar, rollbar > jira) and I think that's on the roadmap. --- ### Awesome crashlytics for SaaS! One of those MUST HAVE apps. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Rollbar for last 3 years and we are not planning on quiting! WE LOVE IT! Easy to integrate into our products. Maintaining crash-free app became a lot easier. Support on HIGHEST level. INTEGRATION with JIRA is also a great add-on. #### Cons Integration with JIRA could be more advanced. In our company we use kanban boards and it would be a great feature if we could prepare tickets from Rollbar to automatically have every necessary field filled in. --- ### Over grouping and under grouping needs improvement - Overall rating: 3/5 - Reviewer: Shelby S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Benefits are tracking errors and that rollbar integrates with many systems and is customizable but downfall is the over grouping and under grouping #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Being able to integrate with jira and make tickets seamlessly #### Cons The over grouping and under grouping feature does not work. My errors almost always have the wrong title and I often have many many duplicates of the same exact error. Also I don’t like that each new release, if an error is existing, it just makes a new error for that release. --- ### Happy with it - Overall rating: 4/5 - Reviewer: Xesc P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is good and I use it in all my PHP projects. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is easy to set-up, and starting to use it is really easy. #### Cons The control panel is pretty good but some times is a little bit confuse. The reports (PHP) some times are very useless, due to lack of information or too much unnecessary information. The custom properties are difficult to read (plain structures is not the best way to display JSON information) ## More reviews [Next reviews](https://www.softwareadvice.com/application-performance-manage/rollbar-profile/reviews/?page=2) --- Rollbar Reviews, Pros and Cons - 2026 Software Advice