All Business-in-a-Box Reviews

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User Profile

Tina

Verified reviewer

Construction, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Wowza! This stuff is awesome.

I am run a virtual assisting and business advisory firm and I use Business in a Box multiple times a week for many different clients in a variety of industries> it has allowed me to better service my clients within their businesses.

PROS

When I purchased Business in a Box, I wasn't really sure what to expect but I needed a really well drafted agreement and Business in a Box had it. I felt that the purchase was worth the money and once I purchased it I was in heaven. I cannot believe all of the templates and forms and products that are available within this software. It's made my life so much easier in every way from writing business plans, to marketing, writing and establishing agreements, and so much more.

CONS

Once you create or use Business in a Box to create a file, you MUST always have a Business in a Box subscription to continue to use that file. You cannot simply save it and use it forever. You will always need to have that subscription current. But in the end it is worth it. It's a simple cost of doing business.

Vendor Response

Hello Tina, Thank you very much for this review. We are happy to know that you are enjoying the variety of forms and documents that the Business-in-a-Box library includes. As for the comment you included in the Cons section, please contact us either over the phone at the toll free number 1 866 383 4100 or via email at support@biztree.com. We will be happy to assist you to make the best use of your templates. Kindest regards, Your Biztree Team

Replied December 2018

User Profile

Yuri

Verified reviewer

Events Services, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Business in Box for small business

Overall, business in Box helped to reduce our fees for accountants and lawyers who got paid per hour. But they can do much better.

PROS

The mobile and PC version works with the same effectiveness. You can store your drafts in their system which is a great advantage. Sharing materials and documents is easy. Synchronization with your PC is another great feature.

CONS

Weirdly it gives access for editing to the non-users. Licensing fees are quite high. Large files like audio or video are downloaded slowly.

Reason for choosing Business-in-a-Box

Better customer support, overall quality, and pricing according to these 2 points led me to choose business in a box.

Franco

Executive Office, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2022

unfair practice and subscription

Contracts in BIAB seem decent as references but the Company clearly lacks integrity and a customer care focus

PROS

was innovative at the beginning in 2011 and seemed promising. Now I just feel cheated. See my review for more

CONS

In the early days of Business in a Box ( 2011) I purchased a LIFE TIME membership for which I paid upfront for use of the platform. Hence as it was a life-time subscription , I naturally assumed that all future versions and evolutions of the product would be accessible to me. Sounds normal and obvious, right? Well surprise surprise...here is what I received as response from them after a couple of years of not having used it > " the "Lifetime" referred to the life of the software, The software reached end of life in 2020. You can still use the software that was purchased back in 2011 and you will have support for the software. But in regards to the cloud version that we have we cannot offer it to you for free but however I can offer you a discounted price if you wish to have access to the cloud version. We can offer you the cloud version at $119.88 per year, if that interests you please let us know". It seems that the company is now cheating us original Lifetime members , the same members who likely helped them on the road to success, out of our deal by making the TECHNOLOGY used to deliver the product they sold us, and NOT the product itself, a way for them to get out of their obligation. Totally unfair. I wonder if BIAB has a contract sample for how to cheat consumers out of a life time membership. I'd be curious to see their early stage investor decks and how they used growth in LT memberships to secure investor funding.

Benson

Facilities Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Business-in-a-box review by Mosotech Engineering Ltd

At Mosotech Engineering Limited, it has been an excellent business tool for us that has helped us work effectively in managing administrative documentation requirements. It gave us more time to work on more technically complex work. The templates also gave us the baseline of being able to do documentation that we would have outsourced. Casing examples are the Legal Contracts documents. It is easier for our engineers to draft the contract agreements and sent drafts to the legal personnel for legal sanitation. Cuts down the process and time in half. We get our administrative documentation done effectively with the Business-in-a-box documents.

PROS

Business-in-a-box documents are relevant to current best business practices and have helped our employees work more effectively. In a technically oriented business like ours, documentations are administrative issues that kill time for more critical technical, engineering, and project management work. Business-in-a-box documents solved this problem for us.

CONS

Business-in-a-box capture almost all best-business-practice documents. However, for highly technical businesses like ours, I would like to see more technically oriented documents in project management.

Reason for choosing Business-in-a-Box

Business-in-a-box has been the first online document templates we've purchased in 2018 and we have loved usefulness in our business for the last 4 years since we started business in 2008.

Danley

Verified reviewer

Financial Services, 1 employee

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Business in a Box

I used it primarily for business plans.

PROS

I have using various versions of Business in a Box for many years. It’s an excellent template for preparing business plans. It guides you nicely through the process with its use of tables, graphs and charts. It saves time and money.

CONS

It may seem a little cumbersome for some users who may lack accounting fundamentals.

Vendor Response

Hello Danley, We are happy to know that that Business-in-a-Box assisted you to create Business Plans. As for your comment about accounting fundamentals, you may want to take a look at a unique tool that we are recommending to all our clients now. https://www.biztree.com/budgeto/ Budgeto is an online application that makes it quick and easy to build a complete financial plan, including: - Profit & Loss Statement Forecast - Balance Sheet Forecast - Cash Flow Forecast Budgeto allows you to make multiple scenarios, collaborate with your accountant, share to investors and export to PDF or Excel. Learn More & Start Your 30-Day Free Trial: https://www.biztree.com/budgeto/ To your business success! Your Biztree Team

Replied January 2019

Anonymous

2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2018

"Out of the Box" convenience

I use them regularly (and update regularly) for simple terms of transactions documents.

PROS

You can find a business document to use that is reliable and comprehensive. The included document categories are exhaustive , and most can be used 'out of the box.' Value for money spent is really excellent. For business people with limited writing skills, you can find almost anything you need in the everyday course of transactions. Interface large but intuitive.

CONS

Don't rely on legal documents without a legal review by someone qualified for your business category and state.

Vendor Response

Hello, Thank you very much for your review. We are happy to know that the Business-in-a-Box software is serving its purpose for you. As for the comment that you included in the Cons section, you are absolutely right. We always recommend our users to have their important contracts reviewed by a lawyer or a legal service before signing them. Naturally, the lawyer does not charge the same price for reviewing a document than he would for writing it from scratch. Do not hesitate to contact us should you have any question. Your Biztree Team

Replied December 2018

Brandi

Cosmetics, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Business-in-a-Box

PROS

I love how everything you need to run your business is right there in template form. It's simple to edit your templates and professional.

CONS

The cost is what got me to switch. It is pricey.

User Profile

Shanice

Verified reviewer

Events Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Just Amazing!

Using business in a box has allowed me to work more efficiently in my turn around time in creating contracts or documents. It saved me a lot on time management and of course making me look super professional to our clients. Although the price may scare away some I'd say it worth it. It's a one-time investment for those who write lots of documents. Thank you guys for the amazing product!

PROS

I love that I can find just about if not every type of document I can think of (in different versions as well). Everything is so easy to modify. Customer service is on point!! I did not even realize when my email was replied to (usually you wait so long to hear back I almost forgot about it) Although I may not need it right now they're different languages.

CONS

Don't have any at the moment. If there's an issue it's super minor

Vendor Response

Hello Shanice, We are so happy to know that Business-in-a-Box is serving its purpose for you! :-) Do not hesitate to contact us should you have any question. Your Biztree Team

Replied February 2019

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Business-in-a-Box Review

I use it for my company departmets

PROS

Everything It has all documents I need to run my companies

CONS

Nothing. I like everything all document a are well written

Sean Stephen

Staffing and Recruiting, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Glad to be onboard

Other than a slightly higher price in comparison to other products, Business -in-a-Box has proven to be a valuable asset at all levels.

PROS

Ease of use for the Users. Simple implementation.

CONS

Not found that answer yet. Which is off-course fantastic.

User Profile

Ella D

Verified reviewer

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Absolutely amazing app

Business in a box overall is the best business management tool I've ever had the pleasure to work with. I absolutely love Business in a box.

PROS

I can honestly say that Business in a box is one of the best applications I've ever had the pleasure to work with and it has been a great asset to our company and in being able to keep track of finances, employees, Clients and Documents.

CONS

I honestly don't have any complaints about the application or the software, It hasn't been giving me any reason to dislike the software at all.

Reason for choosing Business-in-a-Box

Business in a box was the best business management application by far.

Babatunde

Information Technology and Services, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Gem in a Box

Writing of proposals and contracts.

PROS

Everything about contained in the package with continuous development to make better. Ease of use and great value for money. Used it for a few years now.

CONS

Takes over word on installed PC which can sometimes be very annoying.

Vendor Response

Dear Babatunde, Thank you very much for your review. We are happy to know that the Business-in-a-Box software is serving its purpose for you. As for the issue that you mention in the Cons section, I believe that you are referring to the Business-in-a-Box toolbar. We recently added this toolbar to allow our users to use our templates directly from Word or Excel. Please note that there are 2 ways you can disable the toolbar in Office: From Business-in-a-Box: Click on SETTINGS/Office Templates Toolbar. Select Disabled, then click on the yellow Save button. You will need to restart Office then the toolbars will be gone. If you do not see this option, you need to use the next method. From Word or Excel: In order to disable the add-in, go to FILE/Options/Add-Ins, select "COM-Add-ins" from "Manage" combo-box, click "Go", un-check "Business-in-a-Box Office Toolbar", click OK. Certainly, do not hesitate to contact us should you need any further assistance. Biztree Team

Replied December 2018

Owen

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Exceptional Product, Huge array of Documents, simple to use.

I have solved many Accountancy and Legal issues with this product. It does all the name suggests. It should be "ALL-Businesses-in-a-box" !

PROS

Almost any form of Contract and related documents readily available, and easily filled in and customisable. This is like having every professions library on your computer, just dip in and out as you require! Customer Service, WOW is all I can say. I have only good things to say here, Never had a problem, and they really do care. Simple and honest, one of the few products that just keeps giving.

CONS

I really cannot with good consience say that there are Cons. Sure you can never please all people at all times, but this product really goes for it!!

Vendor Response

Hello Owen, Thank you so much for this nice review! We are very happy to know that Business-in-a-Box is serving its purpose for you. Happy Holidays! Your Biztree Team

Replied December 2018

Cedric

Wholesale, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Awesome Product

Just having the proper forms available and just having the ease of just filling in key information that is relevant to you. When compared to other similar products this ranks #1 in my opinion.

PROS

The software is a complete business tool with all the necessary forms needed for running a successful business. The customer service is also excellent, Anytime something was not working properly the customer service team was right on top of it and made sure I continued to have a pleasurable experience using the product.

CONS

So far none at this time, as I fine this to be a great product and would highly recommend.

Vendor Response

Hello Cedric, Thank you so much for this review! We are so happy to hear that Business-in-a-Box is making your work life easier. Certainly, do not hesitate to contact us should you have any question. Your Biztree Team

Replied January 2019

Vivien

Management Consulting, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Great Product & Support

PROS

Wide selection of documents that can be used in business, e.g. agreements, resolutions etc. When we first used their template for agreements, we still passed to our lawyer to review before adopting and they also said the quality of the agreement is good.

CONS

Unable to check and change status of installed license, so whenever we have changed the computer and have forgotten to uninstall the software, we have to seek help from customer service. Fortunately, their customer support is efficient and very helpful.

Vendor Response

Hello Vivien, Thank you very much for your review! We are happy to know that you appreciate the variety of the documents and that you feel confident about using our legal templates. Do not hesitate to contact us should you have any question. Your Biztree Team

Replied December 2018

Alba

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Excellent Software easy to use

Very good experience. I love it!

PROS

Business plans and contracts are easy to adapt with my clients needs. Very good examples!

CONS

It needs more library in Spanish specifically for its business plans

Christopher

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Legal Documents like a pro and customer support without paralell

I am always using the documents from the software. i am a web designer and need a lot of legal documents. the software saves me thousands in legal fees.

PROS

The sheer coverage and number of all the documents. they cover just about everything you can think off. The support is very friendly and cannot do enough to help.

CONS

There are no cons that i have found with the software

Vendor Response

Hello Christopher, Thank you very much for your kind review! We're always happy to hear that our software is useful to our clients! Certainly, do not hesitate to contact us should you have any question. Your Biztree Team

Replied December 2018

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2019

Product key missing and no response

I have just ordered and paid for the Business In A Box license and lifetime support but unable to run as the product key is missing. The payment was made through credit card and within seconds i had the receipt of payment made but after 2 hours of complain i have still not received any response. Hope i have not being cheated and wasted money

PROS

Once i get the product key and used then only i can provide any feedback.

CONS

Product key is missing and no response from customer support or sales team.

Vendor Response

We are sorry that you are having trouble with your software. Your product key was sent to you via email. Please check your spam filter, and make sure to add biztree.com to your safe senders list. Also note that our offices are open from 8AM to 8PM Eastern time, Monday to Thursday, and 8AM to 6PM on Friday. We were closed when you posted this, but we have now resolved all the issues received overnight, and none fit your description. You can reach us by email at support@biztree.com, or by phone at 1-866-383-4100 (America) or 1-514-768-4100.

Replied May 2019

Sergio

Investment Management, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2020

Create Your Own Agreements

I purchased the software to see examples of Buy/Sell agreements. Not only did I find an assortment of agreements but I was also able to find supplementary agreements to deal with other matters I hadn't thought of with the case I was working on. I did the agreements myself and sent them to my lawyer to review. He made very little changes to the contracts and I ended up saving a lot in legal fees.

PROS

Easy to use. There are contracts and agreements to suit any need and the software makes it easy to navigate and find the exact contract you are looking for.

CONS

To date, the software has satisfied every need I have required so cannot state anything negative about it.

Thomas

Executive Office, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Great product, a $200 extremely well invested!

Since I purchased this software, it has save me a lot of time and money. I can easily find some agreement or contract from your software that I can readily use in my various business situation all over the world, from China to Africa and the US. I no longer need to call my attorney every time I need an agreement or contract. It is a wonderful program. The most fantastic feature of this program is that you can save the file in Microsoft word format whereby I can easily make minor amendment.

PROS

Huge library of business forms, contracts, agreements, etc. Very professional interface, easy to use. Great customer service too.

CONS

Nothing, a great purchase

Gray

Financial Services, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2020

What service

I renewed my license on June 30 and last week settled down to complete some outstanding work using the software. Downloaded software BUT after that unable to use or print any templates. have license Number, receipt of purchase, name correct etc. it Biztree still in Business??? multiple phone calls at 9.30 am and 10.30 am Quebec time go unanswered with the recording emphasising office hours. (BTW office hours different on comments by support ? to those published on the web-site) i checked the time in Quebec on my trusty iphone so its me thats staying up late BUT still no one answering the phone. (i understand tis COVID, but phones still need to be answered guys) Wrote multiple emails giving my full license details but still not a word. thats why i want to know if they are still in Business or have they gone bust in COVID???

PROS

i would like the software to function as contracted - now that they have my money. i have a license number, but cant get the software to operate on a Mac. will have to go elsewhere as i have urgent requirements

CONS

service is non existent as far as i am concerned and no one answers the phone, ever!

Reason for choosing Business-in-a-Box

optimistic

Mike

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Documents for Small Business

Excellent - wouldn't hesitate to recommend it to any small business owner/operator who needs to produce key documents quickly.

PROS

It makes life so much easier.....I don't have to search for stuff online or try and create something from scratch - it is already there and professionally done......You can't ask for more than that!

CONS

That it is all US based......not a real drama though!

Tamer

Packaging and Containers, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Amazing and helpful

I have been using it since 2015 and still, its an amazing business support especially in financial and planning, legal and other documents.

PROS

how easy to find templates and adjust them.

CONS

nothing, everything was perfect and full of samples

Vendor Response

Hello Tamer, We are very happy to know that Business-in-a-Box is still serving its purpose for you. Certainly, do not hesitate to contact us should you have any question! Your Biztree Team

Replied January 2019

Rich

Maritime, 1 employee

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Business-in-a-Box review

PROS

It works and provides a large variety of templates for just about any type document you would want.

CONS

None. I did not have anything occur or distract me while working on several important project documents.

Vendor Response

Dear Richard, Thank you, we are very delighted to know that Business-in-a-Box is still serving its purpose for you. Please do not hesitate to contact us should you have any question! Your Biztree Team

Replied January 2019

Syed Faisal

Information Technology and Services, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Awesome app

PROS

Very use app for new startup and entrepreneurs. All documents are well written in a professional way and the software provides an user friendly retrieval and editor to use those documents.

CONS

Nothing is least in this software and just looking forward to have more documents which ofcaz the organization will do it. Very nice application.

Showing 1 - 25 of 48 Reviews