Concord Software


 

Concord is an online contract management solution designed to help companies create new contracts and keep track of existing contracts.

It allows businesses to automate contract management and e-signature processes and is suitable for all types of businesses and industries, ranging from freelancers to multinational corporations.

Concord is designed to manage contract authoring, track approvals, enforce workflows and audit contracts. Users can edit contracts directly through an online interface and legally bind contracts with the system's e-signature functionality.

Concord's workflow management feature helps track multi-step contract approvals and permissions, allowing businesses to make their approvals process all-electronic.

Concord provides integration with various cloud storage platforms, including Salesforce, Google Drive, Box and Dropbox, offering unlimited contract storage in the cloud to the users.

Other features include customizable templates, deadline alerts, change tracking, document versioning, sending bulk notifications and LDAP integration, among others.

 

Concord - Contract templates
 
  • Concord - Contract templates
    Contract templates
  • Concord - Create contracts
    Create contracts
  • Concord - Edit contracts online
    Edit contracts online
  • Concord - E-signatures
    E-signatures
  • Concord - Activity trails
    Activity trails
  • Concord - Merged signature field
    Merged signature field
Supported Operating System(s):
Web browser (OS agnostic)

72 Reviews of Concord

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Jaclyn from Party Designs by Jax
Specialty: Other Nondurable Goods
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

This contract management software is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was looking for a free software to tree for my vendor and clients and Concord came up. I signed up to see how it worked and Customer service contacted right away and helped me set it up. They have been great since. One on One support and I loved that they didn't try to upsell me for what I needed.

Pros

Easy to use once proper trained. Customer service is outstanding

Cons

I didn't really find any.

Advice to Others

Use their customer support and the video chat to help set up and walk you through.

 
 
 
Showing 1-20 of 71

Andrew from Clio
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Concord is a great tool for contract management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Concord helped us organize and categorize an extensive contract library.

Pros

I love the UI and the easy categorization features that help our team identify which contracts need to be renewed.

Cons

The UX can be a little clunky and the permissions need to be improved, but the team at Concord was consistently adding new features.

Source: Capterra
 

Andrea from Clio

October 2017

October 2017

I have never had an issue with Concord

Ease-of-use

Functionality

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Value for Money

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Pros

It's easy to store contract and save templates. We've been able to grant certain user permissions so that everyone has what they need.

Cons

Importing contracts from a word document can be cumbersome at times and I wish there was a better way to organize contracts into folders.

Source: Capterra
 

Katie from Box Talent Agency

March 2017

March 2017

Got custom fields you need to access? Run away!!

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We contracted with Concord over a year ago and have experienced two very disappointing situations:

(1) We started working with Concord in April of 2016. We were guaranteed connection to our custom Salesforce fields within 30 days before we signed our contract in June (only out-of-the-box fields are accessible at this time). Once those 30 days passed, we still were not able to connect custom fields and were then 100% gold star guaranteed it would be working by the end of 2017 (note this is still seven months after initial promise). As of March 2017, we are still not able to connect to the custom fields. We have been paying for a severely handicapped service all this time with no offer of account credit, or any sort of response as to when the custom fields will actually be available. On top of that...

(2) One of our users that we have been paying for is not able to connect his API key at all to the Concord platform. We have been in contact with their Customer Service department at least a dozen times regarding this and keep getting the same general response that the tech team is "working hard to investigate the issue". To add insult to injury, our last two emails requesting a response have not received any response. It's been over 30 days since they last responded at all.

We feel ignored, lied to and very disrespected as a customer. The saddest part is that we really love everything else about the platform! But if it won't connect to the fields we need, or connect to our user at all, it's not valuable and causing productivity issues.

Get it together Concord. At least RESPOND to your customers. And if you are going to promise something to a customer to get them to sign a contract, FOLLOW THROUGH.

Source: Capterra
 

Cody from SupportNinja
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Concord Review

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The best experience I think is that it allows me to see what changes are actually happening and to check back what was modified. It is easy to use.Concord allows me to organize our files basically, so I don¿t have everything dumped into one place. It¿s easier to see and more organized.

Pros

It's user-Friendly. I can share the documents with the client and I can check on the changes and what was modified. We can track the number of contracts sent out vs. how many were executed.

Cons

So Far so good. I can tell that it was really useful.

Advice to Others

Well, I would recommend Concord because it's user-friendly . its relatively simple software and the price is reasonable.

Source: Capterra
 


December 2016

December 2016

We sign agreements, remotely but instantly! Great product

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We've been using Concord to sign new agreements with our clients, without the need of printing, post or meetings in-person. A great tool which allows you to instantly sign contracts remotely via the internet.

Pros

Instant
Secure Electronic Signage
Insights - Contract Status
Contract Management
Version Control
Edit with Colleagues

Advice to Others

I highly recommend this tool if you're considering it for contract management.

Source: GetApp
 

Andrew from DiscountIF

December 2016

December 2016

With Concord, we save time and look professional

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We've been using Concord to sign agreements with our clients instantly, without the need of printing, post or meetings in-person. A great tool which saves you time as well as adding that "professional feel" to your business.

Source: Capterra
 

Errol

November 2016

November 2016

Somebody finally understands contract workflow

Ease-of-use

Functionality

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I have tried about half a dozen different "contract signing/management" apps over the past several years. They all work, but there have always been limitations that require clunky workarounds. Concord is the first one I have tried that makes it easy to manage contract changes (and the back and forth required to agree on those changes) and signing both with people inside my organization and outside.

Pros

It has the best workflow management tools to get from first to final draft, to signed.

Cons

It differs from other tools I have tried in that it isn't really designed to add signature fields into the body of your prepared document. That is not really a problem, but it took a little trial and error to figure that out.

Advice to Others

They have a free trial and responsive support during the trial period, so I recommend just diving in.

Source: GetApp
 

Errol from Serengeti Systems Incorporated
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Somebody finally understands contract workflow

Ease-of-use

Functionality

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Value for Money

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I have tried about half a dozen different "contract signing/management" apps over the past several years. They all work, but there have always been limitations that require clunky workarounds. Concord is the first one I have tried that makes it easy to manage contract changes (and the back and forth required to agree on those changes) and signing both with people inside my organization and outside.

Pros

It has the best workflow management tools to get from first to final draft, to signed.

Cons

It differs from other tools I have tried in that it isn't really designed to add signature fields into the body of your prepared document. That is not really a problem, but it took a little trial and error to figure that out.

Advice to Others

They have a free trial and responsive support during the trial period, so I recommend just diving in.

Source: Capterra
 

Eric from Parley
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Bootstrap to Growth

Ease-of-use

Functionality

Product Quality

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Value for Money

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I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Pros

Ease of use, easy to roll out to the team as we grow and we don't need to hold hands to get contracts out

Cons

None, the customer service is second to none

Advice to Others

If your looking for a SaaS product that does what it promises than this is the product for you.

Source: GetApp
 

Eric from LifeFlip Media
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Perfect for BootStrapping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Pros

Ease of use! The edit features and the ability to edit on the fly and use in negaotiation

Cons

I really don't have any cons to report, the customer service is fablous and we have been very happy

Advice to Others

Perfect for growing SMB teams

Source: Capterra
 

Megan from Litehouse, Inc.

November 2016

November 2016

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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So far, so good! I am happy with the customer service and the level of detail the program goes into. I think this will really help me with keeping contracts and amendments in an organized place - which will cut down on a lot of confusion and time!

Source: Capterra
 

Tom from Tom Migot Photography

October 2016

October 2016

Great electronic contract & FREE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I used to rely on Adobe Echosign for a long time but when it made to the subscription basis I was looking for an alternative which was free and provide me with basic feature such as unlimited contract, great and easy experience for my clients to use. Concord blew me away and I am so pleased with this solution. I am far from using all the features including within the free offer. I can only recommend this solution to any business in need for filling contract and getting them e-signed by clients.

Source: Capterra
 

Victor from AXP Market Expansion Services Sdn Bhd
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great alternative to Adobe Sign

Ease-of-use

Functionality

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Excellent and cost-effective solution. If you are looking for a simple and quick solution to get your contracts signed digitally, then you are all covered. Even if your needs grows and becomes complex, they have higher tiers which cater to those needs.

Pros

Clean and minimalist user interface. Easy to use and easy on the wallet@! Probably cost less than the gasoline used by all your salesperson getting to the customer and back with a signed document

Cons

Nothing for me at this point in time. My needs are met here. Probably if they integrated to more CRM then it will be good.

Advice to Others

There is a free version, try it out first before upgrading.

Source: GetApp
 

Victor from AXP Market Expansion Services

October 2016

October 2016

Even the free version does so much more than expected!

Ease-of-use

Functionality

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I have been using Concord for about 2 years now for when we require digital signatures and when we don't want to travel all the way to the client's office just to get a signature and stamp. So far for me and the team, the free version is good enough with loads of features and this is coming from me who used to use Adobe Echosign until I found a better and more cost-effective solution in Concord. If my team grew bigger and our needs evolve to more Enterprise ones, I would gladly upgrade my tier.

Pros

The fact that they have a free no obligations version to try out, and that the user interface is very user friendly. Even at points where I can't figure out how to work things out, there's very visible guidelines.

Cons

None really at this point.

Advice to Others

You may want to check out the paid versions especially if audit trails and file versions are important to you. Otherwise, start with a simple free account first, if it suits your needs then go for the paid versions. It's probably cheaper than you sending someone out for a signed document.

Source: Capterra
 

Edward from Deloitte

October 2016

October 2016

Concord great and easy product to use

Ease-of-use

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I've been using Concord for a while now and its very cost effective and simplifies eContracting. I especially like the feature of reviewing contracts in an email inbox format and the easy API integration with Salesforce.com

Source: Capterra
 


October 2016

October 2016

Concord Contracts

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Concord has given us a platform to catalogue and manage our numerous business and employment related contracts. It has been beneficial in abstracting terms and running reports.

Pros

Concord has given us a platform to catalogue and manage our numerous business and employment related contracts.

Source: GetApp
 


October 2016

October 2016

Great Support, Service, and Price!

Ease-of-use

Functionality

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Value for Money

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I've been using Concord for the past 6 months, and have been nothing but pleased with its ease of use when sending out contracts and interacting with our authors.

I also receive email notifications from them regularly to ensure I am satisfied with the service, and I have yet to provide them any feedback on any of the tools they have to offer.

It's a great product, and I intend on using them for the foreseeable future.

Source: GetApp
 

T from Shooting Fish
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

ConcordNOW for ALL

Ease-of-use

Functionality

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Value for Money

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Great to use, very easy, cost effective, has been a game changer for my organization and has helped me manage employee and client contracts, and even partner contracts . @ a world class level.

Pros

Ease of use, cost, versatility , reusability

Cons

None per se

Advice to Others

Just get it

Source: Capterra
 


October 2016

October 2016

Concord For All

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value

When I discovered Concord, I was looking for a scalable , easy to use document signing package that did not cost an arm and a leg or involve emailing scanned paperwork back and forth.

Pros

Scalable , reusable and easy to use.

Cons

Very few things need to be improved.

Advice to Others

Just get it already, its extremely useful.

Source: GetApp
 

AJ from WSOL
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Concord makes freelance contract management a breeze.

Ease-of-use

Functionality

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Value for Money

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I have been using Concord for over a year and a half now. As a freelancer who needed contract management for clients, it was nice to come across Concord. They make contract management and signing easy. A great alternative to services like PandaDoc.

Source: GetApp