Customizable dashboard
Supported Operating System(s):
Web browser (OS agnostic)About ContractSafe
ContractSafe is a cloud-based content management system (CMS) suitable for businesses of any size. Key features include document management, contract management, key date alerts, permissions and reporting and analytics.
ContractSafe includes automatic Optical Character Recognition (OCR) functionality which enables all documents to be searchable. The solution includes customizable tagging, enabling users to sort, filter and export key information and documents. Users can also print custom reports or export them into CSV and Excel.
Other features of ContractSafe include customizable dashboards, automatic date reminders, contract templates, status tracking and role-based access permissions. The solution is able to support unlimited users and offers suppo...
83 Reviews of ContractSafe
Average User Ratings
Overall
4.77 / 5 stars
Ease-of-use
5.0
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2020
Andrew from Support Services Alliance
Verified Reviewer
Company Size: 11-50 employees
Industry: Program Development
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Easily Track Business Contracts
Pros
The support staff is awesome. They're friendly and responsive. The company is still small enough that the owner is involved, and you can tell that the rest of the team works closely with the ownership team.
Cons
It was a bit expensive for our particular use case. To be fair, the company did offer a generous price for us that better fit our budget.
Reasons for Choosing ContractSafe
We moved to an all-in-one solution that allowed us to keep track of information that we tracked in ContractSafe in one spot. The all-in-one had features that CS doesn't even need (i.e., a CRM) so it's hard to compare. For our users, having all our data in one place outweighed the benefit of a specialized software (i.e., ContractSafe definitely tracks contracts better than Accelo, but having our data in just Accelo outweighed that).
April 2020
KelliJo from Grand Hyatt Seattle
Company Size: 201-500 employees
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
April 2020
Stay Organized. Stay Compliant.
ContractSafe staff have been very helpful with start-up and transition from our old system. They are always available when I need them, either via email, phone call or online chats. They have also made an edit that I requested, which is nice to have them be so flexible.
Pros
VERY User Friendly. Great Report Features. Extremely Customizable. Reliable Automatic Email Notifications. PDF Search Feature.
Cons
We often have more than one active contract document at a time, so it would be nicer to have all of them together, rather than one on the main page and the others put on the Related Docs page, but it just takes some getting used to. Our old system was free of charge, so hopefully the Exec Members see the value in ContractSafe and do not halt the use of the program.
Reasons for Choosing ContractSafe
ContractSafe was more user friendly, for me and for what I knew our managers would be able to use with minimal or no training.
Reasons for Switching to ContractSafe
Sharepoint constantly would error out during my work, causing me to restart the program (losing my work) and then I would have to spend time reentering everything I just did. Sharepoints email notifications were not consistent, therefore passing critical due dates, pushing us out of compliance. Sharepoint was not flexible or customizable at all.
January 2021
Bernie from East Ohio Regional Hospital
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Great Software
As a hospital, we need software that keeps us in compliance with regulations.
Pros
I like the AI feature and the ease of use. The software if ver intuitive and easy to use and learn
Cons
Sometimes the AI locks up. Other than that it is great
September 2019
Maureen from Dotdash
Company Size: 201-500 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
September 2019
First company-wide contract management system
It was very easy to set up and roll out to all our different departments. It is a very cost effective and organized way to have a single location to keep all important contracts safe and accessible.
Pros
The service is very user friendly. Not complicated at all. I really like how easy it is to search documents, and the linking and reminder features are very helpful in keeping things organized.
Cons
The A-1 assistant could use some tweaking, not always accurate. The system is missing the ability to delete contracts while within the contract details page.
Reasons for Choosing ContractSafe
Pricing and ease of use.
October 2020
Pieter-Francois from JourneyApps
Verified Reviewer
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Exceeded our expectations and continues to deliver value daily
Pros
ContractSafe is very easy to implement and definitively solved our problem of securing contracts and keeping track of the contract's lifecycle.
Cons
Documents can take a while to load, which means we've had to enable the feature whereby users can download copies to their harddrive in order to view faster. Ideally, I'd like to prevent users from downloading contracts.
