All ContractWorks Reviews
1-25 of 78 Reviews
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Anonymous
5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Efficient, effective, and well worth the money
Our business includes several functions that require contracts, in bulk, to be read, understood, and implemented. ContractWorks has allowed us to utilize their features and become extremely efficient with the storage and facilitation of these critical documents.
PROSContractWorks allows users to efficiently upload and maintain a substantial amount of contracts at one time. The software spits out the contract in a readable/editable PDF form and has allowed out company to save an incredibly amount of time when it comes to contract storage.
CONSNot really a con, but if it had the access to integrate other readers and/or allow other software to utilize some of the features, it would enhance the product.
Ulrike
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
ContractWorks - get started in a day and keep track of all your contractual risks
Very intuitive, and streamlined software with a simple goal to make contract and risk management possible.
PROSVery inexpensive and easy to use software that focuses on key functionalities you need for a small organization. The trigger for us was making sure we are in control of all our contracts and their risks. ContractWorks offers a very powerful risk management functionality that enables us to tag our contracts as we customize it and to run sophisticated reports. Nobody in my department is a developer and we were able to set up and get ContractWorks running without any training.
CONSNot sure if I am missing anything. It all depends on what you expect from the software. If you are looking for a digital contract platform with a build-in workflow engine this software is just not the right tool to buy.
Reason for choosing ContractWorks
-
Vendor Response
Hi Ulrike, Thanks so much for taking the time to review ContractWorks! So glad to hear that you were able to get up and running quickly with the system and that it's helped you get in control of your contracts. We appreciate your feedback and for continuing to choose ContractWorks as your contract management system. Sincerely, The ContractWorks Team
Replied November 2020
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
ContractWorks
Experience is great with the parameters the software has currently.
PROSThe software is easy to use, easy to upload, tag documents (automatically now) and run reports.
CONSIt operates only as a storage of signed contracts and documents. It doesn't have the capability of more sophisticated contract management platforms.
Nicholas
Automotive, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Simple and useful
ContractWorks allows me to share our signed agreements with the entire organization or with a select group. I don't have to pull a contract, but can give access to individuals based on their role in the company.
PROSI find the electronic signature system easy to use. There are improvements that could be made, but it gets the job done. Unlimited document storage is huge. I don't store working documents in ContractWorks, but having that ability along with storing signed documents (and tagging them) is very helpful.
CONSAn address book for "reviewers" should be implemented. I send signed documents to the same group of people multiple times a day, so an auto-populating email address would be very helpful. There is auto-populate for signatories, but not for reviewers, who are included as a Cc for distribution after signatures.
Reason for choosing ContractWorks
It is simple and straight-forward. I've looked into document assembly type systems and other document storage, but too many bells and whistles make it unusable. This does two things and does them well.....electronic signatures and document storage.
April
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Contract Works Review
Documents are being routed much more efficicently now. I can see where the document is in the approval process and actually have an answer for someone if asked. As opposed to previously, I couldn't tell whose desk the contract file was on.
PROSI love the electronic signature feature. So much that my department puts everything in for electronic signature such as invoices, proposals, estimates, etc. I was asked to spear-head getting people used to receiving documents electronically and it has been well received.
CONSNothing so far! It seems to have no negative features
Reasons for switching to ContractWorks
I was told it was price related.
Tyrone
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
ContractWorks, an Intuitive Solution for the Professional
The solution work seamlessly and well. But as the organization grow, need a more robust solution to handle our growing needs.
PROSEase of use, developing templates for repetitive document entry and Esignatures.
CONSWanted more as I grow in the application.
Reason for choosing ContractWorks
At the time cost and ease of use.
Reasons for switching to ContractWorks
Organizational leverage.
Theresa
Law Enforcement, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
User-friendly Software
ContractWorks has enabled our agency to centralize our contracts and documentation to allow for more organization and easier accessibility. Having fewer administrators and users with access allows for more in-depth knowledge of useful documentation. Being able to print specific reports helps me to keep track of expiring contracts to stay on top of compliance issues.
PROSSoftware is very user-friendly and easily adaptable to our needs. Our implementation manager, [SENSITIVE CONTENT HIDDEN], was very patient, accommodating and easily accessible. Making use of the guides and training videos in the beginning was very helpful in our implementation process, as well. Being able to create own tags and templates makes it easy to meet our needs. Notifications and reports being sent to email addresses is very helpful in staying in compliance with our contracts.
CONSIt would be more time efficient to be able to move documents out of the program without having to download first each time. Did not receive a notice about the new features being added, so there was a little bit of confusion. But even the new features were useful.
Heather
Consumer Goods, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Does what it says
We didn't have an easily searchable repository with reporting and tracking capabilities. That has completely changed. It was an effort to migrate our contracts into ContractWorks (which was a function of how they were stored previously and not a reflection of ContractWorks' capabilities) but once that project was complete, we could see ContractWorks' full potential.
PROSContractWorks functions wonderfully as a contract repository. We're able to easily get e-signatures, track and tag our contracts and run reports as needed. There are also new features rolled out regularly that have been added value. We have had zero complaints. We offer our new users training on ContractWorks but most have been able to navigate it themselves with little to no training.
CONSWould love if it was also a contract management solution but it functions well as a repository.
Reason for choosing ContractWorks
Price and ease of use.
Reasons for switching to ContractWorks
We needed searching and reporting capabilities and ContractWorks offered exactly that at the right price.
Luca
Law Practice, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
A solid useful tool to manage contracts
Been using it for 4 1/2 years. Hope to continue to do so.
PROSUnlike other competitors it doesn't pack useless features but focuses on what is important for us: the safe and easy to manage storage of our contracts. We track the life cycle, have completely transformed the way we manage our thousands of agreements.
CONSAI is there, but not that great yet. Yet.
Reason for choosing ContractWorks
From all my comments it should be clear by now.
Reasons for switching to ContractWorks
See above. Dealing with unneeded features in the end is aggravating.
Lucy
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Contractworks software
It's been an excellent experience using Contractworks.
PROSI like how user friendly it is and how easy it is to upload documents and move documents from one folder to another. Very easy to customize reports.
CONSI would be nice to have a feature that lets you know when a reminder date ends up on a weekend so that it can be moved to a day during the week. No one wants to look at reminders on the weekend.
Reason for choosing ContractWorks
The cost and ease of use.
Vendor Response
Hi Lucy, Thank you for sharing your experience with ContractWorks! It's great to hear that you find the software user-friendly and are able to quickly organize your documents. I'll be sure to share your suggestion on reminders with our team! We appreciate your time and for choosing ContractWorks as your contract management solution. Sincerely, The ContractWorks Team
Replied November 2020
gina
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Review of ContractWorks
Positive from day one.
PROSThe customer service is the best. Ease of use for organizing and accessing is great.
CONSNot being able to download a report, fix data and import back into the system - like a database
Reason for choosing ContractWorks
Parent company suggestion
Vendor Response
Hi Gina, Thank you for taking the time to review ContractWorks! We're so glad that you find ContractWorks user-friendly and that you have had a great customer service experience. We appreciate your time and feedback! Sincerely, The ContractWorks Team
Replied October 2020
Daniel
Sports, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
ContractWorks Review
ContractWorks is a simple, yet powerful tool that is intuitive and easy to learn/use. After demo-ing numerous other products, we determined that CW best fit our needs and we have been very happy with the product (especially the document management system and e-sign tool) since we lauched several months ago.
CONSThere are as many features as some other (more expensive) products but we found those features superfluous for our business needs.
Michele
Gambling & Casinos, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Review of Contract Works as a product
Excellent.
PROSIt is extremely easy to upload contracts and to tag. It helps to keep all contracts in one central location. I like the fact that folders can be set up with restricted viewers for confidentiality. Overall great product and extremely necessary.
CONSThis is not applicable for me. There is no "like least" that I can report on.
Reason for choosing ContractWorks
Value for money, great online face to face training, cloud based so no need for integration.
Steven
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great Product
Closes the sign off loop for us. We can now efficiently track where a contract is and who is pending signature. Great feature as it helps us close the loop on the many contracts we have going at once
PROSSecure storage for documents and increases visibility/tracking of a contract through the signature process
CONSwould like to have more flexibility in file movement in the environment. also would like to drag an attachment from an email directly into the environment
Nadia
Verified reviewer
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
Reviewed February 2016
It's a no brainer. You'll pay peanuts for a premium product and you won't look back.
If you're looking for a sophisticated, cost-effective solution to manage your documents, this is it. ContractWorks is a an easy, secure, intuitive product, and it will do wonders for your internal processes. The most compelling part of the platform is being able to generate reports that indicate which contracts/docs are due to expire within a specific time (eg 90 days), along with the ability to pre-set email reminders prior to a document's expiration. This is insanely helpful in capturing these time sensitive elements before they slip through the cracks. If you're familiar with SecureDocs, ContractWorks is the little gem that is a natural extension to their SecureDocs product and it fulfills the exact need we initially sought them out for. By continuously refining the product, actively listening to customer feedback, and providing an incredible support team at your disposal 24/7, the ContractWorks team have created a beautiful, premium product at a budget price. It really is a no-brainer. You'll pay peanuts for a premium product and you won't look back.
Chelle
Verified reviewer
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2021
Excellent for multiple types of contracts
Positive. We've had a slow rollout to the rest of our company, but it has helped our initial tiger team get a handle on complex compliance and organization issues for a wide range of differing contracts.
PROSContract Works was my first foray into contract management software so I don't have a lot to compare it to, but I appreciate most the easy way of creating and adjusting templates and tags.
CONSThe explanation language around alerts (contract dates) isn't as straightforward, for the way my brain works, as it could be.
Reasons for switching to ContractWorks
More features that created action steps instead of just a secure box to hold the contracts in.
Terri
Information Technology and Services, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2021
Incredible time-saver and centralized repository for vendor contracts
User friendly, reporting and notification capability
CONSTagging feature can be expanded and improved.
Reason for choosing ContractWorks
Ease of use, ability to build reports, the use of notifications so we don't miss renewals and the cost was well within our budget.
Tim
Industrial Automation, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2023
Very good product for its price
Easy to use and upload multiple contracts at one time. Good search function. Great value.
CONSI have not come across any features that I consider a con.
Molly
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2015
Big Fan of ContractWorks!
ContractWorks is making a material impact on our company's operations. Even though we're only beginning to scratch the surface of its functionality, ContractWorks is already proving to be a valuable tool for streamlining knowledge workflows and increasing cross-team efficiencies. ContractWorks' robust document management layer allows us maximum flexibility in the construction and operation of our database while its intuitive and easy-to-navigate interface has made it simple (and fun!) to implement the system across our organization. On top of all that, their customer service can't be beat!
Deborah
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2015
Growing with ContractWorks!
I work for a company that is growing rapidly, and we needed a documents management system that can accommodate our needs and our growth. We have attempted to put a contracts management system, with storage and intelligent search and tickler capability, into place. We were unhappy with our previous choice, which was glitchy, slow and over-complicated. ContractWorks is a robust system that is easy to use, and provides the security we need as well. Sales, engineering, training and support are really good. I recommend them
Josh
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Great for Managing Vendor Contracts
Most contract management systems have too many features; they're designed for a full bore contracting process. I was looking for something simpler, to manage my company's portfolio of vendor contracts. ContractWorks is simple and intuitive to use, and provides me what I need (database, controlled access, reminders) without a bunch of extra bells and whistles.
Jennifer
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
My experience with ContractWorks has been amazing. It's efficient and straight forward to use.
Pros: It is a really reliable software product to use. It is also very fast and easy to use. It's awesome that the customer service is excellent and always very helpful Cons: It would be great if the search bar would list the most recent documents first and the older documents near the bottom, instead of all over the place.
Sarah
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed July 2015
ContractWorks is Winning
ContractWorks is great because it allows visibility and access to otherwise out of sight and out of mind documents and associated terms. The ease of use is a breath of fresh air, as well as the commitment from the ContractWorks team to hear customer feedback and use it for ongoing functional improvement.
Megan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed February 2016
Great customer support!
ContractWorks brings simplicity to the sometimes daunting task of file organization and management. The product is intuitive, and customer support has been an excellent resource.
BETSY
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
ContractWorks for our Legal Dept
We love this program - it's easy to use and intuitive, and the customer service is excellent.