Documate vs DocuSign

Documate has 26 reviews and a rating of 5 / 5 stars vs DocuSign which has 6646 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5 / 5 (26)
4.75 / 5 (6646)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
June 10, 2022
June 20, 2022
Pros/Cons
  • Pros

  • Easy to use and beautiful interface from creator and client-side.
  • Our company has seen a great return with Documate. It has allowed me to merge client data into both MS office and Adobe documents, and share my workflows with others on my team to save us all time.
  • Cons

  • Seriously nothing right now. Documate has made assembling documents a breeze.
  • Pros

  • This is so amazing for people who work remotely and we need to collaborate on a project - definitely great for the distance.
  • This software is so easy to use. I love the color coordination of the signatures and the ability to set the signing order is great.
  • Cons

  • There are occasional glitches and bugs that are frustrating to work around. I have had to reload in the middle of signing and it lost the info.
  • If one of the witnesses fails to sign, after some time the document is canceled. I lost some documents after I discovered this.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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