

Formstack Documents Software
FrontRunners
About Formstack Documents
Formstack Documents Pricing
Formstack Documents offers various pricing plans for different businesses, from the Micro plan for individuals to custom enterprise plans. A 14-day free trial is available, after which pricing is tiered as follows: Starter: $92/month Teams: $184/month Pro: $367/month Enterprise: Contact Formstack for a customized quote Click here for pricing chart: https://www.formstack.com/pricing/documents
Starting price:
$92.00 per month
Free trial:
Available
Free version:
Available
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Formstack Documents provides cloud based document generation
Formstack Documents User Reviews
OVERALL RATING
Showing 1 - 5 of 106 reviews

Michael
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
May 2018
Easy to use and reliable. In the two years we been using this software, nil complains.
Webmerge made our application process so easier. Thanks for developing this sort of software for the public.
Pros
I like how it made our recruitment efforts seamless. gaining more interest from potential students. and it was easy to set up. Afterwards, its nice to monitor on the mobile app.
Cons
the designing of the templates could be more interchangeable. and it is on the pricey side. also the billing was sort of a challenge to figure out. For instance, we were confused about the increase and decrease from month to month because it was basically a yearly plan buy was charged monthly. As a organization that gets audited yearly, we had to explain this finding as we lost track of the changes the first time we used it.
Anonymous
Company size: 11-50 employees
Time used: Less than 2 years
Review Source: Capterra
February 2022
All in one Powerful Forms for easy form creation to utilization
I am pretty happy with whatever formstack has, as there are very few software companies that offer one in all products at reasonable pricing, and formstack is one of them. Although, they have some limitations in submitting the form but overall the experience is very good by far.
Pros
I have liked the range of fields it offers to be embedded into the forms, the features of designing a form to implementing it on various platforms. I can also customize its templates using CSS to make sure it meets my design needs and it just melts into my website as if it was inbuilt.
Cons
We mostly use formstack for signing up for offers and forms are limited to have submission by emails and it would be great if there would be a submission by number as to one user can only submit one form per mobile number that would reduce the number of requests for the customer service team and also the spamming for us to go through a lot of emails one customer could ever have.
Reasons for choosing Formstack Documents
The versatile design functionality and the ability to customize the form based on our needs with the reasonable pricing was the biggest advantage we had and we were very happy to see a lot of features included under one roof
Rhys
Company size: 51-200 employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
October 2020
Functionality okay, integration lacking
Overall, my end users have a good experience with Formstack Documents as we utilise it through Salesforce. Therefore they do not have to experience the pains that I do as an admin. (Webmerge noted below as this was the previous software prior to it being bought by Formstack and converted to Formstack Documents, this i believe is what lead to the account issues mentioned. Support was poor throughout conversion)
Pros
Once setup with your document template you can be confident this product will be fit for purpose. Good level of resources available for understanding document and template creation, ideal to have a software partner to configure in initial instance if no background using merge style fields/software.
Cons
Integration with other formstack products. Still to this day when i login to Formstack i am unable to access all of the different products in my stack without constant errors. As a user of Formstack Forms, Documents & Sign, the ability to switch between the products and utilise the data from the others, is highly lacking. Support for this has also been extremely lacking, appears to be the result of Formstack purchasing other solutions and attempting to integrate within their own.
Reasons for choosing Formstack Documents
Primarily utilised this software under the recommendation of our Salesforce Integration partner. Too expensive to change at this point.
Andrew
Company size: 201-500 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
August 2020
A Powerful, Flexible Platform
We love it. It has opened up a ton of doors for automated processes. We waited for years for a combination of products like Formstack Forms and Formstack Documents that fulfilled all of our use cases.
Pros
The most important aspect of Formstack Documents is how flexible it is. I was looking for something that could check a ton of boxes, and Formstack Documents coupled with the Formstack Forms product enables us to easily ingest data and output attractive documents ready to be presented to customers. The options for output are also extensive, enabling you to push your document to hundreds of different other software products.
Cons
Formstack Documents used to be Webmerge, and while the product was and still is excellent, I'm waiting for them to make the integration between Forms and Documents more seamless. I also wouldn't mind seeing the licensing model change to be per user/designer as opposed to per document.
Reasons for choosing Formstack Documents
We have very complex needs for our forms. Tons of logic. Formstack Forms and Documents was the only product that when we asked "Can it do this?" the answer was always "yes". With the others there was always a dead end that was a deal-breaker.
Reasons for switching to Formstack Documents
Google Forms was the only other tool (if you installed add-ins) that I found that had something along the lines of the functionality of Formstack Documents. We switched because it felt like a hacked-together solution as opposed for Formstack Documents which is a mature and well-supported product, along with the integration with Formstack Forms and the many additional capabilities that it provides.
Jason
Company size: 201-500 employees
Industry: Law Enforcement
Time used: Less than 2 years
Review Source: Capterra
November 2017
WebMerge creates clean professional reports. Tech support is great!
Clean professional looking reports that can be automatically distributed with ease.
Pros
I few years ago our department began using Formstack for yearly performance evaluations. We wanted an on-line solution that was easy to use and produced professional documents. Formstack was easy to use, but the end product was not what we hoped for. I found WebMerge integrated with Formstack very nicely and the software produced an end product that was professional looking and easy to read. We were able to import our logo and arrange the document that worked best for our needs. WebMerge also gave us the capability of forwarding these reports automatically to command staff. We now use WebMerge for Training Requests and to reports incidents, injuries or damage that occurs at our facilities.
Cons
The first templates I created was a little confusing for me as I had no experience with "formulas" or creating templates for importing data fields. Tech support was great and helped me every step of the way.