Time to fill in forms is minimized with easy drop-down menus. My account manager, [SENSITIVE CONTENT HIDDEN], regularly contacts me to make sure GoFormz is performing as expected.

Lots of options to build simply build easy to use forms. The user experience is great. It just works. I quite often use other applications and think man I wish this just worked like GoFormz.

I've changed my logo. Wish there was a way I could easily change it on the form without having to re-develop the whole form.

Positive to date

Ease of use, Very quickly we had the hang of it .

Nothing really its pretty good. Not going to pick holes as it really does work beautifully

Easy to use. Inexpensive.

Very easy to use. Scans paper forms and copies to electronic version. Add fields where you would normally write.

Only can dump completed forms into Box. Would be nice if it communicated with other file storage software.

Outstanding support and training. Very responsive account management and support team. Very happy with the service.

The support I received helped me build forms for our technicians to easily use in field service and report to our customers.

It would be easier if formulas were more auto populated or selectable for less tech-savvy people to build templates.

Overall, I highly recommend GoFormz, and it's the #1 form software we typically suggest to our clients.

This software is extremely easy to use for not only our team, but for our clients as well. Being able to embed the form on a clients said is a big component of why we recommend GoFormz to our clients.

I wish there was more functionality with conditional logic, and that setting it up would be easier for the user. Also, I wish there was a "set up" testing functionality, in order to avoid wasting credits during the testing/set up process for public forms.

The software has proven to be a useful tool for streamlining our field data collection procedures. Our fieldwork is much more efficient now that we can quickly create custom forms and automate data collection, and it has also saved us a lot of time. Furthermore, the software's integration with other tools like Box and Google Drive has made it simple for us to store and access the data we've gathered.The software can occasionally be quite slow, and the user interface can be awkward and challenging to use, on the other hand. Because of this, users have not had the best experience, and my team members are frustrated. Additionally, there has been poor customer service, with long wait times and scant assistance offered.Despite these drawbacks, I've come to believe that GoFormz is a strong tool that can help businesses with requirements similar to ours immensely. I do think the software has room for improvement, and I think the developer should concentrate on enhancing the software's functionality and user experience.

The simplicity of use and ability to quickly and easily create custom forms is one of the biggest advantages I've noticed. Designing forms that are tailored to my company's unique requirements is easy thanks to the platform's drag-and-drop interface.The efficiency of our field operations has increased thanks to the ability to collect data in real-time. Our team has found it to be simpler to stay connected and up to date wherever they are working thanks to the forms' simple accessibility from any device.Integration with other programs and platforms, such as Google Drive, Box, and Microsoft OneDrive, is another benefit of using GoFormz. This has made it simple for us to collaborate in real-time with our team and transfer data. The platform also offers a large selection of templates that can be altered to meet the particular needs of our company.

I was unable to create forms that suited our particular requirements, so the biggest problem is the limited customization options for forms. Additionally, the software occasionally runs slowly, which slows down our workflows. Finally, I've had some issues with the software's security features because I believe our data is not being protected to its fullest potential.It has been a useful tool for our team overall, but I believe there is room for improvement, particularly in terms of customization and security.

The speed of transfer of a completed form(s) back to the office, with local storage/email and to the Cloud means the billing cycle and all of the supporting documentation to the customer has been improved from 21 days to 1 day. Storage and retrieval of completed forms has saved significant back of house administration time, as well as a "proof of task completion" to the customer has really driven customer satisfaction. This satisfaction is due to the readable paperwork as well as a complete document set at works completion, signed by the customer representative.

To perform field services for a customer, there is an ever increasing requirement to complete and return customer created/defined paperwork for risk assessments as well as to prove that the work was conducted and signed off by a customers representative on site using their forms. Without the return of the customer paperwork at the time of invoicing the payment is either delayed or not approved. The ability to import, complete and return the customer forms is a key benefit. Transitioning field staff to GoFormz was very efficient as the paperwork, now digital on a tablet, was the same as the field were completing in manual forms, which at times was not returned in a legible or timely/efficient manner

There is not a lot, not to like. There are always personal preferences in the creation of the templates, and methods to achieve an outcome. Recent changes to the management console template editor/creator have taken away a lot of the previous concerns.

I can imagine using another forms software platform. I wish I could use it more than I already do. Support and my account manager have been fantastic and are always very helpful. Example I was working with support on what we identified as a bug. The support technician said he would followup with me when the bug was corrected in the next release. When the release came out a few weeks to a month later the support technician emailed me like he said he would. My account manager is always willing to take feedback, back to the engineers. He is very knowledgeable. Great software and a great group of people working at a great company.

The automation features of GoFormz have streamlined our processes. No more entering in data in multiple locations. Now customers can submit public forms that generate emails and update data sources. When technicians complete projects our customers get immediate emails and project management is alerted when a job is incomplete so they can take action. Their support team is great and very helpful and prompt.

Currently I cannot attach a pdf to a form, so when asking for TAX ID documents in one of our public forms we have to ask our customers to email separately. I know this is a feature coming. There is not a true offline feature. While forms live on your mobile device it is possible that your login period could expire and then you won’t be able to access it until your device can re-authenticate with the GoFormz servers. I have only been caught in this situation once or twice. It would be nice if there was a true desktop version outside of an online software kind of like quickbooks vs quickbooks online.

Go-Formz allows us to have instant feedback from the field in a legible easy to read form. I now have accurate documents that arrive in my in-box daily, no more waiting for the paperwork to "catch up" I am ahead of the paperwork every morning when I start my day.

The setup, while appears daunting, a few videos and a well-timed phone call from [SENSITIVE CONTENT HIDDEN]and I had the forms working just as well as the paper forms. The field technicians like that they can spend two minutes filling in a form and then it is sent to the office and in the correct persons hand in minutes, no more keeping track of them and getting to the office to turn in paperwork. This makes change orders a breeze, we can capture a signature of the person making the change, no more he said/she said! It also makes billing almost instant, they finish the job fill out the correct form and it is all ready to send to the customer, no waiting a week or so to get paperwork that is unreadable half the time!

Difficult to come up with something I did not like, I guess at first it was a little difficult to get the hang of creating the forms, but that really only lasted an hour or so, if I can take a PDF and create a usable form in minutes, anyone can.

GoFormz has made our daily operations smooth and easy for our clerical staff, field staff, and everyone in between!

For years one of our biggest struggles was getting daily field paperwork into our office. GoFormz has eliminated that issue entirely!

What I like least about the software, is that when you are entering a new field on a template, you cannot duplicate the name section. This issue alone becomes exhausting.

Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want. The ROI is beyond calculation.

Customization! I can build the form ANY way I want. I can control the inputs and outputs and communicate with my Technicians 24-7 through the forms. The Corp brought in another company that mainly builds Accounting platforms and during their presentation of the "service portal" - they got a clear description of how stable and strong GoFormz is. By the time the meeting was done, they were like, "your existing Service Dispatch is better than ours - keep doing what you're doing."

Sometime the InterWebs isn't available everywhere - but the techs just have to transfer their forms when they get service.

It has revolutionised the way we produce our forms, certificates, record keeping and much more. It's hard to imagine going back to the way we used to operate. [SENSITIVE CONTENT HIDDEN] has been an excellent has been an excellent account manager who always offers his services and keeps in touch to help us with anything we need.

Amazing software which allows you to customise your existing forms and turn them into an electronic format. It has changed the way we operate, saying goodbye to messy paper and time saving filing of documents in physical folders.

It took a bit of getting used to in the initial stages and it does take time to get your forms setup the way you want them to function. When you get there it's worth the effort.

We are really pleased with GoFormz. [SENSITIVE CONTENT HIDDEN] has been a huge help to us with keeping a well oiled machine running. We really value our GoFormz partnership and look forward to using GoFormz for many years to come.

We really appreciated that GoFormz allowed us to streamline daily tasks and to create workflows that eliminated confusion from point A to point B. Information was passed from person to person with ease and tasks were completed efficiently every time. It also allowed us to create a paper trail for certain tasks that we didn't easily have access to before.

Form setup was initially a bit tedious for us, but once everything was setup we have zero issues with this service and we have used GoFormz for years!

This is a great tool. Each and everyone of our jobs has to have a job ticket. The cost to use this software is much cheaper than printing multiple booklets of carbon copy tickets. Also, my clients love it when they have a copy of the final signed job ticket in their inbox before our crews leave the job. And as always, anytime I have issues, my dedicated GoFormz representative [SENSITIVE CONTENT] is just a phone call away with great customer support. I referred GoFormz to multiple colleagues.

My biggest frustration with GoFormz is in the form building stage. Most of the actions are self explanatory and easy to use. However, when it comes to the formulas over fields that require calculations or extra actions, I tend to have issues. That’s when I make a call to my dedicated customer representative [SENSITIVE CONTENT] and he bails me out.

saves me time

The ability to design exactly what I want and then send it to who I want has been beneficial.

Sometimes in design mode, things don't look on the screen the way they appear when the form is generated. it took several tries to get it right.

Very pleased. Has dramatically helped in certain areas of our business

Easy to design forms, easy for user, easy to deploy, easy to setup workflows...

There's nothing we don't like about the software. We hope in the near future there could be integration with our ERP system.

Good. Really Good. They've really personalized the experience, and real people pick up the phone and real people fix the issues, and respond to emails.

The system takes your existing paper form, and allows you to map fields to collect data. It generates reports, and is relatively simple to use. It does some neat tricks too like autoname photos, and files removing monotonous tasks.

Nothing really - but you do need to think through what you are trying to achieve - like everything the more planning you put in, the better the outcome.

We use a team using a lot of daily forms, and we feel a reliable data management and we use it expressively in serving our customer. Also, we’ve got extraordinary support from [SENSITIVE CONTENT HIDDEN] and his team. We are very satisfied with Goformz

The ease of collecting a data, organizing them, storing and integrating with information and logistic systems

Maybe integration with Zendesk system, more logical conditional programming functions (“for do”, “while”, etc.) and maybe more integrations with databases. But this is just desires, not indispensable features.

Very good, easy to get help through [SENSITIVE CONTENT HIDDEN] and the support/tech team regarding any issues we have, or new functionality we need to build into forms.

Easy to create worksheets based on templates we already have, and build in verification/mandatory fields to ensure forms are completed in full

Haven't had any issues with this software

I like the ability to have document control on devices other than my technicians laptops. This makes the document process in the field less cumbersome. Also customer support I receive is quick (representative).

I have not encountered a bad expectance at this time.

We are a general contractor and used GoFormz to get forms completed from our field employees. Our overall experience with GoFormz has been very good and I often recommend GoFormz to others.

Ease of use on ios devices. It has taken virtually no training or support for us to roll out to 40 employees using ios devices at remote locations.

The iPad app sometimes quits working properly for some users and has to be either updated or deleted and redownloaded. But that is fairly rare (maybe once per month for one or two out of 40 users) and uploading or reloading the app has always fixed the issue.

Easy to complete forms. Forms are exactly like paper forms.

Takes a long time to sync. Feels like it takes a while to upload files.

It has thus far assisted in improving productivity and increased the professionalism in the completion of required documentation. New forms currently being developed for a new team which will hopefully have the same beneficial result.

The ease of use, auto- population and professional end product are definite pros. The quick response by staff to problems encountered/ questions are highly commendable ([SENSITIVE CONTENT HIDDEN]).

API integration only available with most expensive subscription; PDF could not be added as Image option; forms static so changes need to be made to original template.

very good

I like the simple layout of the app, it does not take long to train any employee on how to use. [SENSITIVE CONTENT HIDDEN] and the rest of the team have always been very helpful

sometimes not the entire form loads onto the tablet screen, most of the time backing out and reloading fixes the problem