About Ironclad

Ironclad is a web-based platform that helps businesses create, automate and manage workflows related to contracts and agreements. It provides a self-service portal for users to design and customize templates to quickly build any type of contract.

Key features of Ironclad include audit trail, red-line previewing, automated signatures, searchable contract records and a workflow engine. It allows enterprises to review legal contracts or agreements anonymously, collaborate before approval and manage audit trails to track revisions. Additionally, it comes with a contract repository with automated naming and storage functionality, allowing users to organize, search and control information across the platform.

Ironclad facilitates integrations with seve...


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Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of Ironclad

Average User Ratings

Overall

4.05 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(8)

8

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

December 2018

Liza from Gusto

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Easy to use, beautiful product with great support!

Pros

Ease of use - our non-legal stakeholders can intuitively use the product and love how it works! Clean UI - no unnecessary options, everything make sense Great support - very responsible support who've been able to help us out in a pinch The self-service option is getting better and better - excited about the potential!

Cons

Wish that some of the newer features would be implemented into the older workflows faster (we are just now finding out about some features that have been available for a long time but weren't reflected in our workflows)

December 2018

Angela from Impossible Foods

Verified Reviewer

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

December 2018

Pros of Ironclad

All legal request use to go through an email distribution list to our entire legal department. There was no assignment, no accountability, and no approval chain. Ironclad fixed our email overload and made approval, signing authority, and back end filing issues disappear.

Pros

For me, hand downs, it is ease of use. We needed a system that could be easily be adopted by not only our legal team, but everyone in our company. Ironclad was designed for legal departments and it is taking a complex process and making it simple. We have expanded use to so many other departments solely because it is easy to use and has been so widely adopted by our users.

Cons

I titled my review "Pros of Ironclad" because there really are no cons. Sure, I would love some features that are currently not offered, but I don't consider this a con. They are very receptive to requests and make efforts to get me want I'm looking for.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2018

Good but not Great

Pros

It's functionality is great. The report system adds a true value in helping the firms/company to increase efficiency. It minimizes effort in versioning up and having a comment section is great in keeping all the notes. Being able to store metadata is crucial in terms of renewal.

Cons

It's just not great. It can be better. Non-legal background users have hard time understanding the process. These process and system is very foreign to them and it doesn't resemble any other software that they use. So it takes a long time for them to understand the importance of versions, redlining, and metadata. Not being able to upload PDF is a big issue. Building a brand new workflow or tweak a bit takes too much time to build. There's not enough self producing(despite Blueprint) and self control in admin's perspective and we have to reply on Ironclad's support team most of the times. I don't think that's efficient in either side.

August 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Self-service legal with easy UI, responsive customer service

Ironclad has significantly cut down the time Legal spends generating form contracts and chasing down signatures.

Pros

I love the redlines feature. My internal stakeholders find it easy and intuitive to use and love being able to keep track of where their agreement is in the review cycle. Any time we need help or want to change a workflow, Ironclad have been incredibly responsive to our requests.

Cons

I wish there were Dashboard filters. For example, currently I can sort my active contracts, but I can't filter them to see, for example, only those that are in the "Archive" stage.

July 2018

Adam from TrueAccord

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

Great product with AMAZING customer service

Pros

Customizable, simple, intuitive UX made ramping up our users easy. We were able to provide our needs and then rely on our counterparts at Ironclad to quickly understand and propose work flows for us.

Cons

Lacks, at least for now, robust support for our google drive which is our preferred storage solution. While it is a very customizable platform I feel there is potential for this system to do much more and I'd love to see more innovative features rolling out faster.