What are Juro users saying about the software?
Read what people like you have said about using Juro software through verified user reviews
User Review Highlights
4.85
20 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Time-saving of sending out contracts. Ease of editing and uploading templates."
"Ease of use is the best thing. I love the layout and presentation."
"Juro, really easy to use, fast and secure, I just love it."
"The inability to send the same contract to multiple email adresses at oncxe."
"Sometimes people haven't been looking out for the email from Juro so they've missed it and we've had to send a follow up email."
"Difficult to make multiple changes at once. Geared towards individual contracts at a time."
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Showing 1 - 20 of 20 reviews

Sharief
Verified reviewer
Company size: 51-200 employees
Industry: Real Estate
Time used: Less than 12 months
Review Source: Capterra
October 2018
Great cutting-edge contract management software
Juro makes the life for our legal and sales teams significantly easier. We've cut down the time taken to create a contract by 96% and also made tracking of signatures much more visible.
Pros
Juro makes creating and managing customer contracts at scale an absolute breeze. We can get a customised contract out to a customer in seconds rather than 30+ minutes now, are able to chat with customers and answer their questions within the contract itself, and get instantly informed via Slack when it's been signed.
Cons
There are two primary areas of improvement: - The first is the ability to track changes - we create new versions of contracts on a constant basis, so being able to redline, see what changes have been made, and store those versions in a logical way would be hugely helpful - The second related point is the version control - the filing system for contract templates is rudimentary (i.e. there is one folder for all templates) and would be improved if it was possible to add subfolders However, the benefits for us far outweigh the above as we have workarounds

Response from Juro
Thank you very much for the review and it's great to hear how Juro is helping automate the contract process at Nested. Thank you also for the feedback regarding redlines and version control, these are both areas that the Juro team are focusing on developing so this feedback is really helpful. As we develop these areas we will make sure to keep you updated.
Replied October 2018

Sally
Verified reviewer
Company size: 11-50 employees
Industry: Staffing and Recruiting
Time used: Less than 2 years
Review Source: Capterra
October 2018
Saves a lot of admin agro!
Very positive. We now have signed terms for all of our new clients, it's increased our signing rate by over 80%. Before, terms would sit on consultant's computers or emails but now they're in a central place, its so easy to find them when needed.
Pros
Being able to see when they've viewed the contract is really useful in negotiating terms. It's so easy to train new team members on the software, the short question prompts make it easy for people to create a sophisticated looking contract.
Cons
Sometimes people haven't been looking out for the email from Juro so they've missed it and we've had to send a follow up email. We get around this by using the sharing link in the body of our emails as well as sending one out.

Response from Juro
Thank you very much for the review, it's great to hear that Juro is reducing 'admin agro' and is driving an increase in signing! Thank you also for sharing product feedback, we always really appreciate receiving this. On this topic we are currently investigating how we can ensure this does not happen and will make sure to keep you updated on progress.
Replied October 2018
Paul
Company size: 201-500 employees
Industry: Financial Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2020
Great product and team - pleasure to work with!
Pros
The product is very easy to use, with a great set of features which greatly simplifies contract lifecycle management. The team is a pleasure to work with.
Cons
The ability to reply to comments on agreements would be a great addition, as well as more customisable user rights.
Valitski
Company size: 51-200 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
September 2021
Very feature rich contract management platform
Pros
The mass contract-creation and sending functionalities are a powerful function of Juro (E.g.: For mass amendments of contracts). Management likes the ease of use as well as the mass singing functions. Thus contract signing requests are fulfilled quickly as a rule. The interface is modern and highly simplified. Most users can learn the main features of the contract editor in a very short time, most functions are very intuitive.
Cons
Import of .docx files could be better, though .docx with simple structures pose no problems.

Marc
Verified reviewer
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
Amazing contract management
Helped us simplify our contract process A LOT, making it easier to negotiate and sign remotely.
Pros
Love the templates, and how easy it makes for clients to fill in contracts and sign them from their device.
Cons
Paid plans are very steep, they go from 0 to $60/user/month. Unclear what the free plan offers and what the limitations are.
Jacek
Verified reviewer
Company size: 51-200 employees
Industry: Research
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2021
Excellent tool for busy people
Pros
I appreciate really clear and transparent interface. It is easy to understnd. Juro is flexible and can help us with different teams and multiple company processes and relationships.
Cons
Integration was easy. I don't find anything to be improved. Maybe multilanguage of the interface could be introduced.
Tom
Company size: 201-500 employees
Industry: Consumer Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2020
Juro
Pros
Juro’s platform has significantly improved the efficiency of our legal function and has enabled our legal team to spend more time focusing on high-value work. Thanks to Juro, teams within our business can send out clear, well-drafted, beautifully designed commercial agreements that can be signed quickly. Crucially, all of this can be achieved with minimal input from our legal team. These gains have been well worth the time that we’ve invested in implementing Juro!
Cons
During the early stages of using Juro (late 2019) we noticed a few minor operating glitches on the platform. Juro’s excellent customer service team were however able to promptly correct any glitches that we highlighted.

Mark
Verified reviewer
Company size: 11-50 employees
Industry: Staffing and Recruiting
Time used: Less than 2 years
Review Source: Capterra
October 2018
Great product
Juro has taken out the stress of sending out documents and has allowed my clients to sign the document within seconds, avoiding the arduous process of scanning and signing the terms.
Pros
The UI that Juro provides The ease of use The ability to send a contract out in seconds The ability to track when the recipient has opened the email
Cons
The inability to send the same contract to multiple email adresses at oncxe.

Response from Juro
Thank you very much for submitting this review, it is great to hear how Juro has speeded up the contract process. As we develop the ability to mass send contracts we will be sure to keep you updated.
Replied October 2018
Millie
Company size: 201-500 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
March 2021
User friendly, excellent product
10/10. We have already recommended to another function within our business and I would absolutely recommend to others.
Pros
The integration of Juro into our team was seamless and straightforward. I use it daily and every functionality is so easy to use and just saves lots of time.
Cons
There isn't anything that I don't like about using Juro.
Arthur
Company size: 201-500 employees
Industry: Retail
Time used: Less than 2 years
Review Source: Capterra
October 2018
Juro Review
Great.
Pros
Behind the product, there's an actual willingness to solve complicated contract signing scenarios. No other product does that today.
Cons
Difficult to give a con. With anything complex, there's a certain time required to make things work. Onboarding could have gone easier. They have since addressed that issue within the software.

Response from Juro
Thank you very much for the review, we really enjoy working with Cote Nature to help improve the contract process.
Replied October 2018

David
Verified reviewer
Company size: 201-500 employees
Industry: Apparel & Fashion
Time used: Less than 6 months
Review Source: Capterra
January 2019
Juro
Overall Juro has enhanced the contracting experience with us. Everything goes much faster, templates are easily set up and the whole contracting process is streamlined and efficient beyond expectation.
Pros
The ease of use is unparalleled and the interface is both intuitive and easy on the eye. Onboarding is fast and all users have it easy to get started in the system.
Cons
There are some minor glitches working in Safari, but each time they've been quickly solved by the support team.

Response from Juro
Thanks very much for the review David, we look forward to working together in 2019. The feedback regarding Safari has also been passed onto the team.
Replied January 2019
Edmund
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2017
Love Juro, great onboarding and impressed with the continues improvements
Pros
- Easy to use - Customers find it seamless - Dramatically speeds up our contract signing workflow
Cons
- Still developing some features but roadmap looks good - Excited to get more flexibility when in a template
Julian
Company size: 1,001-5,000 employees
Industry: Food & Beverages
Time used: Less than 12 months
Review Source: Capterra
January 2019
Good stuff i like
Very impressed with the system
Pros
easy to use and navigate, makes a good user experience
Cons
some contracts went missing - this was fixed

Response from Juro
Thank you for your review Julian, we look forward to continuing to work with you in 2019.
Replied January 2019
Anonymous
Company size: 51-200 employees
Time used: Less than 6 months
Review Source: Capterra
November 2018
Very cool & reliable
Juro is very simple to use, we had no troubles in learning how to use it and the customers love the simplicity as well.
Pros
Very easy to set up, intuitive and great customer support
Cons
I'd like to know when someone has clicked on the link itself, not when they prefill data.

Response from Juro
Thanks very much for the great review, it is great to hear Juro is helping you with your contracts! Thank you also for sharing your feedback, we would love to hear more about this so please reach out to the Customer team.
Replied November 2018

Peter
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Food & Beverages
Time used: Less than 6 months
Review Source: Capterra
October 2018
Easy to use, smart looking website
Despite it being tough for use with many changes all at once, the team at Juro are incredibly helpful and they are honest and quick at responding to us.
Pros
Ease of use is the best thing. I love the layout and presentation.
Cons
Difficult to make multiple changes at once. Geared towards individual contracts at a time.

Response from Juro
Thank you for your review, user experience is really important to us so it is great to hear that you felt Juro was easy to use.
Replied October 2018
Lauren
Company size: 51-200 employees
Industry: Consumer Goods
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2020
Fantastic software, so easy to use, saves a lot of time
Pros
Time-saving of sending out contracts. Ease of editing and uploading templates.
Cons
Would have been nice to have had some training sooner but not a massive deal

Jasmin
Verified reviewer
Company size: 51-200 employees
Industry: Internet
Time used: Less than 6 months
Review Source: Capterra
November 2018
Juro for life
Extremely satisfied !
Pros
Juro, really easy to use, fast and secure, I just love it !
Cons
How fast and easy is to use, design is nice too

Response from Juro
Thanks very much for the review Jasmin! It's great to hear that Juro makes your life easier.
Replied November 2018
MICHAEL
Company size: 2-10 employees
Industry: Entertainment
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2020
A must get for any business!
It's a streamlined service that has saved the company time and money.
Pros
The ability to import, edit and track all the companies contracts.
Cons
Nothing, it does exactly what it should do.
Anonymous
Company size: 1,001-5,000 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2021
Useful and easy
Pros
It was very easy to read and sign my contract.
Cons
I do not have any serious issues with the product.
Josephine
Company size: 2-10 employees
Industry: Entertainment
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2020
Great!
It is very simple to use and saves a lot of time.
Pros
It's simplicity, it is extremely easy to use.
Cons
Nothing, I have had no problems at all with the platform.
Reasons for choosing Juro
Great customer service.
