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PandaDoc vs SmartDocs

PandaDoc vs SmartDocs

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Overall Rating
4.5 (1145)
4.7 (151)
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.3 / 5
4.6 / 5
Customer Support
4.3 / 5
4.5 / 5
Functionality
4.3 / 5
4.6 / 5
Last Review Written
October 1, 2024
November 18, 2023
Pros/Cons
  • Pros

  • Our Marketing team is thrilled because all of our proposals are customized with CSS to fit our brand objectives. Also, their support team offers outstanding service if/when you need assistance.
  • The templates, form creation, automatic saving, multiple party automatic signing are all great features. Also it is a reliable software, which is super important for us.
  • I like that PandaDoc not only makes document management easy but also features amazing digital signature capabilities. The software makes workflow management easy also is good in forms automation.
  • Cons

  • Our experience with Pandadoc over the course of the past 18 months has slowly deteriorated. The product has become consistently worse and is now unusable.
  • The enterprise plan is on-demand quote only, through a useless call with the sale team, and probably very expensive (I did not go through there, not time for useless calls).
  • Also, some of the integration fields are mandatory even if you don't have any need for them so you have to really get your brain hamster to improvise and work around that obstacle.
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  • Pros

  • The application is a good word processing platform to perform our documentations and assignments, really good user friendly application.
  • I've had a god overall experience as once I understood how SmartDocs works. It is a really good good tool to create smart documents that we use in our business.
  • What i most like about this software is the abilities it provide to make a good text styles and the very good options it provide.
  • Cons

  • So far, I did not notice any missing places or errors in this software. Even when I am doing a large project, it flaws with out errors or problems.
  • The only bad thing about it is that you need to be online to use the functions.
  • There must be auto saving facility availablr in MS word.A mistakenly simple click can ruin whole efforts.
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Pricing Range
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$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos