About PaperTracer


PaperTracer is a cloud-based business process management suite that offers integrated tools for managing employee onboarding, vendor account management, managing business assets and end-to-end business contracts. The solution is offered by the US-based firm Health Asset Management (HAMi) Inc., which caters to small and midsize institutions in health care, research, education and other business segments.

PaperTracer allows businesses to automate workflows by integrating paper and digital documents into a centralized database. The solution offers tracking and reporting capabilities for simplifying audit procedures. PaperTracer allows users to choose from customizable templates or create business-specific document templates to be standardized and shared across organizations.

Users can maintain document versioning, manage approvals and track timeframes, as well as set alerts for contract milestones. The solution also incorporates digital signatures and helps users track contract renewal and expiration dates with vendors and suppliers. Tools to maintain regulatory requirements and compliance are also included.



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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of PaperTracer

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-10 of 10 reviews

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March 2019

Kyle from Sarasota Memorial Health Care System

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Sarasota Memorial Health Care System

Overall we have had a positive experience with PaperTracer. We've been able to quickly adopt a new contract process that meets the contracting needs of our growing organization. The executive has been extremely helpful and quick to respond to all requests and questions regarding PaperTracer.

Pros

The ability to use the software to assist in developing a new contracting process/workflow has been extremely valuable to our organization. We've been able to move our contract submission and approval process from paper to electronic via PaperTracer. While most of the functionality of PT is available right out of the box, we have been able to customize the software to some degree to better fit our organizations process and goals. The application has also provided a greater degree of transparency in the organization as users are now able to access their contracts in a central location as needed without having to contact the Legal Department.

Cons

No compatibility with ADFS. Only available on Internet Explorer and no compatibility with mobile devices.

June 2016

Swati from Arth Systems

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Excellent solution for document and business workflow management

We are using PaperTracer for below processes for our company: 1. HR management 2. Recruitment Management 3. Employee onboarding Management 4. Vendor Management It has been last 4 years the solution is working really well and we keep adding more workflows. As our company is evolving we could update the existing workflows very easily and quickly. And using the e-Signature through solution is super easy and helpful.

Pros

1. Easy to customize the workflows as per your need
2. Savings on $$ as don't need separate e-sign solution
3. Great support from PaperTracer

Cons

N/A

June 2016

Amy from Camden Clark Memorial Hospital Corporation

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2016

Papertracer Review

We have been a customer for over 10 years. The expertise and promptness to personalize to our use is over and beyond any other software company.

Pros

Use of access, availability of information

Cons

Nothing at this time

June 2016

Michael from Oklahoma Heart Hospital

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

PaperTracer - Great product, support and price

Implementation was simple and quick. We converted data and it fit the system well. PaperTracer designed a custom process that we use to notify users/contract owners that it is time for them to perform an annual review of the contract. We are a healthcare facility and as part of our certification it is required that we review all contracts annually. What was developed in PaperTracer fits our needs perfectly. We also use the system to track and notify contract expirations. Our Compliance Officer asked us to develop something to track Business Associates Agreements. This was the first real change to the system we attempted to make on our own. We had a proof of concept set up in about 20 minutes.

Pros

The system is easy to use, configurable and flexible. Support is customer focused and timely. Upgrades are easy since the vendor does them and they always are looking to improve the system.

Cons

Uses Silverlight

February 2019

Michael from Oklahoma Heart Hospital

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Nice Product

PaperTracer is more logical than our old system/process. It is easier to find contracts and also control who has access to each contract. It also solved our issue with having to perform a review of every active contract once a year. The review process is very easy and quick.

Pros

Implementation/Conversion from our old system was easy. It is simple and intuitive to use

Cons

It currently uses Silverlight but I understand that is going to change in a few months.

October 2016

Laura from Shands Jacksonville Medical Center, Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

Customer Support is superior!

Customer support and response to suggestions for functionality improvement are impressive! I am fairly new to the system and I'm already training fellow associates on functionality and use.

Pros

Ease of use and customer support.

Cons

Would like to see more automated functionality (dates) and reporting.

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2019

Great Document Management

Pros

This is a fantastic data and document management platform. The workflows can be tailored to the granular level of your needs and they can be simply modified to get your desired result. This product is more than just a document retention software, it allows for the gathering and tracking of data, and data elements, making data mining simple.

Cons

Collaboration and document sharing could be improved upon.

November 2016

Linda from Baptist Health Systems

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

PaperTracer

PaperTracer is used in many areas of our Company. We have approx. 18 separate Orgs with multiple databases in each(departments) Each has a different function. Support is great in everyway. There has been nothing we have presented that was not accomplished quickly.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Excellent

Pros

The system is user-friendly. Great customer support.

Cons

I have nothing negative to say about this system.

July 2015

Destiny from Amarillo Pathology Group

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

Helpful and Easy

I have not had any issues with this service at all. I enjoy it and it works great for our company and the things that we need out of it.