PaperTracer Software


7 reviews(5.0/5)
7 reviews(5.0/5)

PaperTracer is a cloud-based business process management suite that offers integrated tools for managing employee onboarding, vendor account management, managing business assets and end-to-end business contracts. The solution is offered by the US-based firm Health Asset Management (HAMi) Inc., which caters to small and midsize institutions in health care, research, education and other business segments.

PaperTracer allows businesses to automate workflows by integrating paper and digital documents into a centralized database. The solution offers tracking and reporting capabilities for simplifying audit procedures. PaperTracer allows users to choose from customizable templates or create business-specific document templates to be standardized and shared across organizations.

Users can maintain document versioning, manage approvals and track timeframes, as well as set alerts for contract milestones. The solution also incorporates digital signatures and helps users track contract renewal and expiration dates with vendors and suppliers. Tools to maintain regulatory requirements and compliance are also included.

Supported Operating System(s):
Web browser (OS agnostic)

7 Reviews of PaperTracer

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  • Linda from Baptist Health Systems

    November 2016

    PaperTracer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    PaperTracer is used in many areas of our Company. We have approx. 18 separate Orgs with multiple databases in each(departments) Each has a different function. Support is great in everyway. There has been nothing we have presented that was not accomplished quickly.

    Review Source: Capterra
  • Laura from Shands Jacksonville Medical Center, Inc.

    Number of employees: 501-1,000 employees

    October 2016

    Customer Support is superior!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer support and response to suggestions for functionality improvement are impressive! I am fairly new to the system and I'm already training fellow associates on functionality and use.

    Pros

    Ease of use and customer support.

    Cons

    Would like to see more automated functionality (dates) and reporting.

    Review Source: Capterra
  • Swati from Arth Systems

    Number of employees: 11-50 employees

    June 2016

    Excellent solution for document and business workflow management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are using PaperTracer for below processes for our company: 1. HR management 2. Recruitment Management 3. Employee onboarding Management 4. Vendor Management It has been last 4 years the solution is working really well and we keep adding more workflows. As our company is evolving we could update the existing workflows very easily and quickly. And using the e-Signature through solution is super easy and helpful.

    Pros

    1. Easy to customize the workflows as per your need
    2. Savings on $$ as don't need separate e-sign solution
    3. Great support from PaperTracer

    Cons

    N/A

    Review Source: Capterra
  • Michael from Oklahoma Heart Hospital

    Number of employees: 1,001-5,000 employees

    June 2016

    PaperTracer - Great product, support and price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Implementation was simple and quick. We converted data and it fit the system well. PaperTracer designed a custom process that we use to notify users/contract owners that it is time for them to perform an annual review of the contract. We are a healthcare facility and as part of our certification it is required that we review all contracts annually. What was developed in PaperTracer fits our needs perfectly. We also use the system to track and notify contract expirations. Our Compliance Officer asked us to develop something to track Business Associates Agreements. This was the first real change to the system we attempted to make on our own. We had a proof of concept set up in about 20 minutes.

    Pros

    The system is easy to use, configurable and flexible. Support is customer focused and timely. Upgrades are easy since the vendor does them and they always are looking to improve the system.

    Cons

    Uses Silverlight

    Review Source: Capterra
  • Linda from Baptist Health

    Number of employees: 10,000+ employees

    June 2016

    PaperTracer! What a difference it has made!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been working with PaperTracer for many years we started out with One database(Org). Today I believe we are at Nineteen separate databases (Org). There has never been a need we presented to HAMI, Inc that was not meet. When there is something new PaperTracer has to offer they call and talk it through how it could help us be more productive, moving forward , user friendly. Support is the best day, night or weekend if there is a need they are there to assist.

    Pros

    The flexibility to meet the needs of any department. We currently have 19 separate databases some are used for Accounts Payable for all 48 Primary Care one database with separate departments, Employee recognition, Occupational Health for Corp physical and work comp, Legal to track contracts , BAA's and etc., Managed Care for Insurance agreements, Materials Management for supplies and maintenance contract management, Plant Facilities for construction request and more. It is built to be user friendly. At one time we were rolling out a database to the entire management across the multiple facilities, they created a live demo for us to share with the day to day viewers of the application and one for the admin and file maintenance. We published it with the link and it was one of the cleanest go lives we have had.

    Cons

    The only item I can say and it is not a PaperTracer issue it is a Policy that we have that the end users are not allowed to load software to their desktops. Having to touch each desktop and we have several 100 users can be a time consuming task. But it is self-inflected

    Review Source: Capterra
  • Amy from Camden Clark Memorial Hospital Corporation

    Number of employees: 1,001-5,000 employees

    June 2016

    Papertracer Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been a customer for over 10 years. The expertise and promptness to personalize to our use is over and beyond any other software company.

    Pros

    Use of access, availability of information

    Cons

    Nothing at this time

    Review Source: Capterra
  • Destiny from Amarillo Pathology Group

    July 2015

    Helpful and Easy

    Ease-of-use
    Quality
    Support

    I have not had any issues with this service at all. I enjoy it and it works great for our company and the things that we need out of it.

    Review Source: Capterra
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