PaperTracer Software

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About PaperTracer

PaperTracer is a cloud-based business process management suite that offers integrated tools for managing employee onboarding, vendor account management, managing business assets and end-to-end business contracts. The solution is offered by the US-based firm Health Asset Management (HAMi) Inc., which caters to small and midsize institutions in health care, research, education and other business segments. PaperTracer allows businesses to automate workflows by integrating paper and digital documents into a centralized database. The solution offers tracking and reporting capabilities for simplifying audit procedures. PaperTracer allows users to choose from customizable templates or create business-specific document templates to be standardized and shared across organiz...

PaperTracer Pricing

PaperTracer offers end-to-end contract lifecycle management for SMBs to Enterprise. The monthly subs

Starting price: 

$30.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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PaperTracer User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

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Showing 10 reviews

Anonymous

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

4

Customer support

4

Functionality

4

Reviewed January 2019

Great Document Management

Pros

This is a fantastic data and document management platform. The workflows can be tailored to the granular level of your needs and they can be simply modified to get your desired result. This product is more than just a document retention software, it allows for the gathering and tracking of data, and data elements, making data mining simple.

Cons

Collaboration and document sharing could be improved upon.

Swati

Arth Systems

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2016

Excellent solution for document and business workflow management

We are using PaperTracer for below processes for our company: 1. HR management 2. Recruitment Management 3. Employee onboarding Management 4. Vendor Management It has been last 4 years the solution is working really well and we keep adding more workflows. As our company is evolving we could update the existing workflows very easily and quickly. And using the e-Signature through solution is super easy and helpful.

Pros

1. Easy to customize the workflows as per your need 2. Savings on $$ as don't need separate e-sign solution 3. Great support from PaperTracer

Cons

N/A

Kyle

Sarasota Memorial Health Care System

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed March 2019

Sarasota Memorial Health Care System

Overall we have had a positive experience with PaperTracer. We've been able to quickly adopt a new contract process that meets the contracting needs of our growing organization. The executive has been extremely helpful and quick to respond to all requests and questions regarding PaperTracer.

Pros

The ability to use the software to assist in developing a new contracting process/workflow has been extremely valuable to our organization. We've been able to move our contract submission and approval process from paper to electronic via PaperTracer. While most of the functionality of PT is available right out of the box, we have been able to customize the software to some degree to better fit our organizations process and goals. The application has also provided a greater degree of transparency in the organization as users are now able to access their contracts in a central location as needed without having to contact the Legal Department.

Cons

No compatibility with ADFS. Only available on Internet Explorer and no compatibility with mobile devices.

Amy

Camden Clark Memorial Hospital Corporation

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Reviewed June 2016

Papertracer Review

We have been a customer for over 10 years. The expertise and promptness to personalize to our use is over and beyond any other software company.

Pros

Use of access, availability of information

Cons

Nothing at this time

Michael

Oklahoma Heart Hospital

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2016

PaperTracer - Great product, support and price

Implementation was simple and quick. We converted data and it fit the system well. PaperTracer designed a custom process that we use to notify users/contract owners that it is time for them to perform an annual review of the contract. We are a healthcare facility and as part of our certification it is required that we review all contracts annually. What was developed in PaperTracer fits our needs perfectly. We also use the system to track and notify contract expirations. Our Compliance Officer asked us to develop something to track Business Associates Agreements. This was the first real change to the system we attempted to make on our own. We had a proof of concept set up in about 20 minutes.

Pros

The system is easy to use, configurable and flexible. Support is customer focused and timely. Upgrades are easy since the vendor does them and they always are looking to improve the system.

Cons

Uses Silverlight

Michael

Oklahoma Heart Hospital

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2019

Nice Product

PaperTracer is more logical than our old system/process. It is easier to find contracts and also control who has access to each contract. It also solved our issue with having to perform a review of every active contract once a year. The review process is very easy and quick.

Pros

Implementation/Conversion from our old system was easy. It is simple and intuitive to use

Cons

It currently uses Silverlight but I understand that is going to change in a few months.

Laura

Shands Jacksonville Medical Center, Inc.

Verified reviewer

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed October 2016

Customer Support is superior!

Customer support and response to suggestions for functionality improvement are impressive! I am fairly new to the system and I'm already training fellow associates on functionality and use.

Pros

Ease of use and customer support.

Cons

Would like to see more automated functionality (dates) and reporting.

Linda

Baptist Health Systems

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2016

PaperTracer

PaperTracer is used in many areas of our Company. We have approx. 18 separate Orgs with multiple databases in each(departments) Each has a different function. Support is great in everyway. There has been nothing we have presented that was not accomplished quickly.

Anonymous

Verified reviewer

Company size: 51-200 employees

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Reviewed December 2018

Excellent

Pros

The system is user-friendly. Great customer support.

Cons

I have nothing negative to say about this system.

Destiny

Amarillo Pathology Group

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

5

Customer support

5

Reviewed July 2015

Helpful and Easy

I have not had any issues with this service at all. I enjoy it and it works great for our company and the things that we need out of it.