All Signable Reviews
1-25 of 185 Reviews
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Sha-Lynn
Accounting, 1 employee
Used less than 12 months
OVERALL RATING:
5
Reviewed May 2022
Great for all size of business
Louise
Verified reviewer
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Fast, efficient and simple to use
Clients no longer have to wait for the post to arrive or go to the trouble of printing PDF's, signing and then scanning back in. They can read, sign and submit quickly and easily using the one application.
PROSThe application is very simple to use whatever the end users computer literacy, and can be used across a variety of devices - tablet, laptop, PC or mobile phone. It provides a fast, modern solution for clients.
CONSNothing - the application is excellent. Easy to understand and execute
Vendor Response
Hi Louise, Thank you very much for your lovely review and 5 start ratings, we really do appreciate this! It is great to hear how you find the platform easy and fast to use! We are always here to help if needed! All the best, Lauren
Replied May 2019
Jessica
Hospitality, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Signable has saved our bacon!
The chat option is great - customer service is always fantastic and quick. The feedback option on the system is useful and there is always a quick response acknowledging receipt.
PROSThe value for money compared to Docusign and other options on the Market. It was easy to set up and has saved us so much time on issuing contracts!
CONSSome of the functionality was not as good as some of the competitors, however the cost is lower. Where the functionality is not there, the customer service advisor will always offer a workaround or offer to take it forward to the development team.
Reason for choosing Signable
Value for money, great customer service when considering the platform, good testimonials.
Vendor Response
Hi Jessica, Thank you very much for your time in writing your review. Great to hear how Signable has helped save you time in sending contracts! Thank you for your comment on the customer team, we are always happy to help and guide our customers! We have recently launched a rebuild of the platform, so we hope that you will find the functionality of the new platform better, but do get in contact if you get any questions or having any other feedback on this! Thanks again. All the best, Lauren
Replied June 2019
Mary Jane
Financial Services, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
2
Reviewed December 2020
Now wasn't that easy? NO!
Horrible.
PROSI get a client signature on the paperwork I need.
CONSDefinitely not intuitive. No written instructions I could find. Your video is not much help. I made up an envelope to send myself so I would know what the client saw and made my own instructions. To pull up these saved instructions, I have to pick another one then go back and pick mine. Sometimes I have to to this 2-3 times to get it to come up for the client. Have to start over many times because I made a mistake and there is no going back to fix anything. I have to put in names and email addresses every time, they are not available in the contacts list. Not even my own as a user. The tiny green dot you need to pick to sign is not obvious, nor is the tiny arrow at the top for next page. And this is all I can remember, the original learning curve was horrible.
Reasons for switching to Signable
Forced to. It was cheaper, not my decision.
Chris
Verified reviewer
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Highly Recommended
Ive been with signable for years and as my business has grown ive been able to tailor my subscription to meet my needs. Far more affordable than its rivals
PROSI integrate signable with my own website so i find the API as good as any out there
CONSnothing negative to say about Signable really
Vendor Response
Hi Chris, Thank you for your time in leaving us your positive review, we really do appreciate this. Great to hear that the flexibility with plans has worked so well for you. We have this flexibility available as we understand that envelope usage can vary depending on the different months during the year! If you did get any questions then do give us a shout. All the best, Lauren
Replied May 2019
Robert
Verified reviewer
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Delighted
On the few occasions I have had to contact Signable their support team have been extremely helpful and very quick to respond.
PROSThe web portal is easy to use and set up is very simple
CONSI have had no issues with the software since the start of our contract.
Reason for choosing Signable
Price was a big factor as Signable were considerably cheaper. Also, we have used Adobe in the past and their support is so convoluted and appalling.
Vendor Response
Hi Robert, Thank you very much for taking the time to provide us with your review! We are happy to hear that you find the platform easy to use. Great to hear your comment on the support team, they are always happy to help and answer any questions you may have! All the best, Lauren
Replied May 2019
Adam
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2019
Easy to use. Clients now sign order confirmations.
It's easy to use. We now get our order confirmations approved by clients every time as it's easy for them to approve. I really like the fact they are UK based as well and keen to improve the service. If the zapier integration is completed soon that would be great.
CONSNot much really. It ticks all our boxes.
Vendor Response
Hi Adam, Thank you very much for taking the time to write your great review. We are happy that you find the platform easy to use. It is great to hear how it has helped with getting orders confirmed by your clients! Ah yes the Zapier integration is in beta, but you can still use this. I have included the link to our Zapier article: https://signable.help/what-can-i-do-with-the-zapier-beta-integration/ We will contact you when there has been development to this! Thanks again for your time, we really appreciate this. All the best, Lauren
Replied June 2019
Sarah
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2019
A fantastic piece of software which has made our lives so much easier!
Life before Signable, was a constant battle with scanning in contracts, people signing in the wrong place and constantly having to be chased to sign agreements. Now we have Signable the process is really streamlined, because it's so easy people sign the contracts in a very timely manner and they're easy to archive because we're sent the final countersigned agreement. It's simple and effective, making the whole process much less time consuming. Thanks, Signable!
PROSI like the simplicity and how much time it saves me. It's also great to be emailed the final countersigned agreement automatically. The remind function can also prove useful with some people!
CONSI can't think of anything to improve. Maybe there could be an option to sort contracts by project, so that they're not all in a list?
Vendor Response
Hi Sarah, Thank you so much for your lovely review! We love hearing how the platform has made our customers lives so much easier and saved time. We appreciate your feedback on the option to sort envelopes by projects, it will most definitely be passed onto the development team. The best way to filter between envelopes at the moment, is via the filter tab in your library and from there you can search for specific envelope titles. Thank you again for your time Sarah! All the best, Lauren
Replied June 2019
Sara
Verified reviewer
Leisure, Travel & Tourism, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Excellent product for great price
It's easy to use, looks professional, and the price can't be beat
CONSI wish I could edit or reupload a doc after it's been sent out for signatures because sometimes there are minor changes to make. But that's super minor!
Vendor Response
Hi Sara, Thank you for your positive review! We love hearing how easy our customers find the platform! Ah yeah, I am afraid that once a document has been sent from the platform it cannot be edited. It would be a case of uploading the document and sending it again. I will certainly pass this onto the development team as feedback, so thank you! Thanks again! All the best, Lauren
Replied May 2019
Rebeca (Bex)
Verified reviewer
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Signable for us
Signable helps us sign contracts with parties not in the office, country etc... and is legally binding due to it's ability to track IP addresses. We absolutely love it! If I had more time to spend on it, I am sure it could help us further with internal checklists etc to ensure compliance.
PROSQuick to set up Easy to adapt to your business needs Support team are fantastic if you can't work something out!
CONSThere is nothing I don't like! Wish we found it sooner!
Vendor Response
Hi Bex, Thank you for your positive review and 5 star ratings, we really appreciate it! We love how well Signable is working for you and that you love it as much as we do! Great to read your feedback on the Customer team! They are always happy to help answer any questions you may have (Mon -Fri 9am-5pm!) :-) Thanks again! All the best, Lauren
Replied June 2019
Arpit
Verified reviewer
Utilities, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2018
Great as a pay-as-you-go option
We were looking to have contracts signed digitally to avoid the draconian way of sending via email, then the recipient has to print, sign and scan back. It just creates too much work. By introducing Signable, we have sped up our document signing process and cut down our carbon footprint by saving copious amounts of paper, envelopes, toner and postage costs.
PROSExcellent Graphic user interface and very quick to setup documents and get the envelopes out. Email notifications of when the user views and signs the envelope is very useful.
CONSThe customisation of emails and adding logos is not available on the pay-as-you-go subscription which is a real shame.
Vendor Response
Hi Arpit, Thank you very much for your positive feedback. We really do appreciate your great comments, it is always nice to hear how well Signable is working for our customers. I am afraid that the Branding is only available on Small Business and above, however your feedback on this is appreciated, so thank you! :) If there is anything that the team can help with in the future then please do let us know. Have a very Happy New Year! All the best, Lauren
Replied January 2019
Adele
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Adapts any form we have into a Signable Form - Easily
We struggled for years with paper contracts, data collection forms, work assignment instructions, health and safety policies - you name it, we need to get it out to our workforce and need evidence it is seen and signed. It just ended up with wasted postage, missing forms and huge gaps in our audit trails. All of the signing systems we looked at were far too restrictive for us or complicated for the signer. When I joined Signable they seemed small compared to the bigger companies but they have constantly improved, grown and adapted their software to fit new requirements. We use Signable for everything we do now and it's amazing how it speeds up office processes. We have a workforce that is mostly non-office based and to be able to get important documents to them, know that they are signed and returned within a few hours never fails to amaze me. The ability to upload documents is a huge asset to us as we need to collect ID documents. We operate to British Standard screening levels and through two independent audits and our forms and uploaded documents through the Signable system have met and exceeded all the requirements. Highly recommended.
Tony
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Does What it says
We were sending out rental agreements with supporting documents by post, this was time consuming and expensive, not only because of the costs of postage, printing and paper but also in the staff time it took to complete the task. With Signable the whole job can be done in minutes from your desk, so much easier.
PROSthe software is easy to use and convenient to access and administer from anywhere as it is web based. We can increase or reduce our subscription quickly to suit the amount of signable documents we may be sending out keeping the costs at a minimum
CONSYou need to make sure that there are the right size spaces in the document to put in the fields but that's it. (apart from the fact that the staff are getting less exercise because they don't need to leave their desk to send documents!)
Reason for choosing Signable
Better value for money, we have a lot of users and Signable is charged by the envelope rather than user
Hetty
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Fab software
I have a great deal of client that need to sign accounts, tax returns etc and it makes life so much easier once they have approved the accounts to have them signed electronically.
PROSIt's easy to use, quick and efficient. Cost effective and easy for my clients to use as well.
CONSWhen you have entered some information for instance email addresses for 3 people and then realise you've made a mistake but it hasn't saved what you have done!
Vendor Response
Hi Hetty, Great to receive your lovely feedback and 5 star ratings across the board, thank you!! We are pleased to hear that you find the platform easy to use, that is something that is super important to us as we want the platform to be as efficient as possible for our customers! I am going to pop you across an email separately on your con point and see if we can go through this in more detail and hopefully see if we can help! All the best, Lauren
Replied May 2019
ROB
Staffing and Recruiting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great Product and Service
On the two or three occasions that I have contacted support, they have been really helpful. A great software product and we have been a very happy customer for the last four years or so
PROSIt provides a robust way to quickly gain legal acceptance to Terms of Business. It is easy to use and good value.
CONSIt is a little cookie heavy and could do with a bit of cookie clearance.
Vendor Response
Hi Rob, Thank you for your great review, we really appreciate your 5 star ratings across the board! We are pleased to hear that you find the platform easy to use. Love that our customer support team were helpful when you have contacted, because we value our customers, and want to help our customers as much as we can, so do give us a shout if you ever need anything else. Your feedback on cookies will be passed onto the technical team, thank you! Thanks again Rob! All the best, Lauren
Replied June 2019
Jane
Executive Office, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2019
Love this product
Making sign-up for our new clients or team members as seamless and efficient as possible.
PROSPay-as-you-go and that it is easy to use. We don't send a high volume of contracts but when we do need to send official documents for signature, it's good to know that it's quick, as opposed to scanning or posting. It makes things easier for our clients too.
CONSI just have to remember to revise/personalise our existing documentation before I upload it into Signable.
Reason for choosing Signable
Cost
Vendor Response
Hi Jane, Thank you for taking the time to write your review and rate us so highly across the board, we do appreciate it. It is great to hear how the platform is working for you and it is helping with your client and team member sign ups! If you do ever need anything then do get in touch with the team! All the best, Lauren
Replied June 2019
Helen
Security and Investigations, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Signable Review
Simple process and good support. would like a service where you set up the forms at a cost
PROSGetting signed documentation back so quickly has been a game changer. Using existing Word documents makes it easy.
CONSPlacing the fields is not great, if you try and widen a field it can very often change size altogether and you end up with different size fonts - would be great to set font size for a document and know it wont change.
Vendor Response
Hi Helen, Thank you very much for leaving us your review We are happy to hear how the platform has saved you time and being able to use your existing documents for this. We are working on fields for the new platform, be great to hear if you find the new platform easier for this. Good news! We do now offer a paid service to set up your documents, if this is something you would like to use in the future please let us know so that we can discuss.
Replied May 2019
Daphne
Leisure, Travel & Tourism, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
A Business Essential
I solved the issue of any guests' reluctance to sign my Ts and Cs, and it makes it really difficult for them to lie and claim that they haven't received the contract when I can tell that they have opened it. It's reduced potential fraud by a significant degree.
PROSI most like the ease of functionality and the ability to set automatic daily reminders to the recipient to sign the document. Also, the notification (to me) whenever the customer opens the document and I can then tell when they sign it and can choose whether to contact them if there is an untoward delay.
CONSI actually don't like the white on blue text. I find it really hard to read because it appears really bright, hurts my eyes and makes me squint. The former white on green was absolutely fine. I have used the service only sporadically since the colour change was introduced and won't rush back to it.
Vendor Response
Hi Daphne, Thank you for your positive feedback, we really do appreciate it! The platform is currently being rebuilt so we hope that the format of the text will be more appealing to you once the new platform is live. We really do appreciate your feedback. All the best, Lauren
Replied November 2018
Alison
Hospitality, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Superb Service!
VERY easy to use, for both the sender & the recipient. Saves so much time being able to send documents electronically for signature, as opposed to though the post and looks far more professional to the client. All records are easily accessible if you need to refer back to anything. The support service offered if simply superb if you need to use it - immediate response during working hours every time, no "waiting in queues" to be dealt with! Can't recommend enough really - real value for money!
CONSHaven't really found any yet ... sometimes the text boxes can be "fiddly" to position, especially at the right-hand edge of a page on the original document, as it is a set size by default that has to be adjusted, but that's not a major problem!
Vendor Response
Ah thanks Naggy Al, much appreciated!
Replied June 2018
Grace
Staffing and Recruiting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
Great, easy and value service
Very positive.
PROSI like the service as you don't have to sign up monthly, you can just use what you need. It is reliable and well formatted. I plan to keep using and often recommend to subcontractors and clients. Keep up the good work!
CONSSometimes I forget to add singable fields, can you make this more easy?
Reason for choosing Signable
Cost
Vendor Response
Hi Grace, Thank you for your lovely review! Great to hear how easy you find the platform is to use. We do have a referral scheme available, you can find more about this on our website and if you get any questions then give us shout. Thanks again! All the best, Lauren
Replied June 2019
Erica
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Has made a time consuming job in our business so quick!!
It speeded up our working day and allowed us to move onto other tasks.
PROSIt is so easy to use and once the templates are in place you can just send them out at a moments notice. Easy to find historic documents too
CONSWe have some long documents that require a lot of information, but there is no functionality to save the document mid way through the process.
Meg
Hospitality, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Customer Review
Extremely easy to use, quick and efficient,
PROSThe ease of sending contracts and how quickly we receive them back. Also being able to attach multiple documents at any one time.
CONSEverything is great with this software.
Vendor Response
Hi Meg, Thank you very much for your great feedback and 5 star rating! We are happy to hear that you find the platform easy and quick to use. Do get in contact with the customer team if you need anything else, we are happy to help! All the best, Lauren
Replied June 2019
Siobhan
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Easy to use, effective and great customer service
Quick, accessible, audited contracts ensure we have the information when we need and safely stored for access and to refer to.
PROSIt's straightforward for us and our customers to use.
CONSThere could be more flexibility when making changes to templates and envelopes.
Vendor Response
Hi Siobhan, Thank you very much for your time in leaving us a review. We are happy to hear that you and your customers find the platform easy to use, that is super important! Your feedback on the flexibility of templates and envelopes will be passed onto the team. If there is anything in particular you feel is missing do give our customer team a shout as we do continue to develop the platform. Thank you again. All the best, Lauren
Replied May 2019
Sam
Human Resources, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2019
one of our most used tools
easy to set up great diary of events so it is easy to see the status of your documents
CONSit's a shame you can't see the whole name of each document for ease when you have multiple docs that have simular titles
Vendor Response
Hi Sam, Thank you for taking the time to write us your review, we appreciate it. We are happy to hear that you find setting up documents easy on the platform. If you did ever need any help then do get in contact with the team, they are happy to help. We hope that the way the new platform has been designed helps with the viewing of the titles. If you haven't already opted into the platform then you can do this via logging in as normal and there will be a purple banner along the top that allows you to opt into the new platform. If you get any questions do get in touch with the team! All the best, Lauren
Replied June 2019
Matt
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2019
Changed the way we handle signatures
We've moved from signed paper contracts to fully e-signed across the whole business - and now instead of having to check if someone has signed and returned their docs, we have an easy online archive (plus we know they have, as there's an email trail etc).
PROSSignable was easy to incorporate into our business and the simple pay as you go plan helped us to avoid an unnecessary monthly overhead - we often have small batches of documents to sign, then a gap before another batch is needed.
CONSSignable took us a little while to get used to, but recent changes have vastly improved this experience.
Vendor Response
Hi Matt, Thank you very much for your positive feedback! We have the Pay As You Go option available as we appreciate the monthly plans are not suited for everyone, so pleased that this is working well for you. We are happy to hear how changes made to the app have had a positive impact for you! Do get in contact if you get any questions. Thanks again. All the bets, Lauren
Replied June 2019