All Trackado Reviews
1-10 of 10 Reviews
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Ron Elius
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Simple and Powerful Tool for Contract Management
Super Fast and Reliable!
PROSAs the title says, it’s simple and really powerful tool in Contract Management. The UI and UX for their Dashboard is smooth and it’s not Overwhelming in the eyes. You can navigate easily and it doesn’t feel clunky. The on-time reporting and analytics for your Contract is really on point, that’s why this Contract Management Tool is powerful.
CONSI have no complaints or anything bad I can say when using this amazing Software. I hope they can add more features (that will not overwhelm me).
Flavio
Pharmaceuticals, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Easy and fast contract managemente, very good value for company that starts from scrap
Easy to implement, cost effective, good enough for our needs.
PROSEasy access, web based and very fast implementation
CONSSome feature not yet implemented like a reporting system
Reason for choosing Trackado
the alternative product was much more complex to implement and seemed to us more focused for legal department rather then a full company spread (finance, purchase, sales, hr, etc.) as we did with trackado.Anyway we did have a full demo and very good customer experience, we would have choose Contractbook if trackado didn't exist!
Vendor Response
Thanks for taking the time to review our product!
Replied July 2023
Kieran
Consumer Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2023
We need some changes...
it's fairly easy to set up and I think the the usability is mostly fine except for the issue below, which would be great if these could be fixed
CONS1) "I don’t like the search and filter in the repository…that’s the only thing I use and it is driving me mad when I cannot select a company from the filter"2) "Last time we had this feedback session, based on our feedback they have added a feature to right click agreements in Contracts – Repository to have an option to open a specific agreement in a new tab. I was wondering if there is a possibility to add the same function, but while we perform a search?(screenshot below) Currently you can only open an agreement, and if you go back, the search is reset"3) "Another minor comment with respect to the screenshot above. While I perform a search and have to go over the contracts – they appear in a very small window. I would like to ask for a possibility to expand the contracts window for a better visibility. Sometimes the window only displays 1 or 2 agreement in the window, since the line is expanded based on description of the contract"
Reason for choosing Trackado
The cost was easy to get approved
Vendor Response
Thanks so much for your review. We appreciate it! We are currently working on a redesigned search experience and we will definitely incorporate your feedback there. Filtering the repository by company should be possible. Feel free to reach out to our support team if this is not working as expected and they will help you and look into this.
Replied July 2023
Filippo
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Trackado easy adoption
Our experience with Trackado is definitely positive: besides the users satisfaction, the IT Dept. has not been involved at all after the initial starting phase, no problems or issues whatsoever, so the chosen solution has been very positively received at various levels.
PROSIntroducing Trackado in our financial dept. has been quick and easy, without need to read long docs or follow classes or training: Trackado quickly slipped into our workflow with no issues.
CONSThe only aspect that has raised (little) concerns is the number of email alerts: apparently the users using Trackado have not been able to reduce this number nor they have insisted too much in asking for it (like, better a few too much than not enough).
Reason for choosing Trackado
Trackado looked much simpler to use right at first sight.
Vendor Response
Thanks for taking the time to give us feedback! We really appreciate it! Regarding the number of email alerts: The frequency and amount of email notifications is customizable. Feel free to reach out to our support team and they will be able to provide you with more information and guidance.
Replied July 2023
Feroza
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Tracking made Easy with Trackado
It is excellent and has made the task of tracking contracts very easy.
PROSIt has become an essential tool for tracking of contract end dates and events. The features to load as many essential events/notes is most useful. It was very easy to learn to use.
CONSIt is a very useful software. The task of keeping track of contracts and events relative thereto can be cumbersome, however this software has removed such difficulty.
Vendor Response
Thank you for your review. Glad to hear that you like our product!
Replied July 2023
Elmarie
Insurance, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
It would be good to have the system integrated with LightHub.
Overall, I like the system and my view is that it is a great initiative.
PROSI have a template available to work on and that there is a record of the progress made and the person who has made the last review.
CONSIn some instances, I already have a template of the agreement, i.e. a Broker agreement, and I cannot proceed with these agreements unless the changes have been accepted by the specific department. This is very time consuming because it also depends on the person reviewing the agreement's availability.
Reason for choosing Trackado
The choice was made by our [sensitive content hidden] of Legal.
Reasons for switching to Trackado
This is a Strategic initiative by our Group.
Vendor Response
Thanks for taking the time to give us feedback! We will look into further integration possibilities.
Replied July 2023
Griselle
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Trackado in my company
It's easy to use and have a software to efficiently the tracking of legal contracts.
CONSEverything is fine to me. The software is easy to use and accessible for the company.
Vendor Response
Thank you so much for providing us with your feedback! Glad to hear that you are happy with the product!
Replied July 2023
Adeline
Internet, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Easy to use tool for contract management
Happy with Trackado so far but perhaps could have basic training video as part of induction for new user
PROSFrom my personal experience from sourcing for a tool that is user friendly, practical, good functionalities and within the price range was quite a challenge until I discovered Trackado. It suits the organisation's needs and the interface is simple and easy to navigate.
CONSthe notification/renewal options are quite confusing
Vendor Response
Thanks for the review and the constructive feedback! We will look into how we can further optimize our on-boarding process for new users.
Replied October 2020
Jason
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed July 2023
Best bang for buck
although relatively basic it is a great place to start without breaking the bank so you can see the benefits available.
CONSthe dashboards could be improved along with the tracking of spending improved.
Vendor Response
Thanks for taking the time to give us feedback!
Replied July 2023
Pia
Verified reviewer
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Easy to use!
Its been a good software to make contracts and get an overview of them. Its' quiet easy to use. It has been very useful to have a standard look of our contracts and easy to keep track of them for everyone in the business.
CONSIt is quiet simple, therefore some features are missing. Hopefully this will be changed in the future.