# Attentive Software Reviews, Demo & Pricing - 2026 > Review of Attentive Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/conversational-marketing/attentive-profile --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / Attentive Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/)[Alternatives](https://www.softwareadvice.com/conversational-marketing/attentive-profile/alternatives/) # Attentive 2026: Benefits, Features & Pricing Wondering if Attentive is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Attentive 4.8 [(108)](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/) Pricing Pricing available upon request ### About Attentive Attentive is an AI-powered platform for SMS and email marketing, designed to enhance customer interactions with advanced technology. It serves industries such as retail, e-commerce, travel, hospitality, food and beverage, entertainment, media, fitness, and wellness. The platform supports businesses in improving customer engagement and loyalty. Attentive offers messaging capabilities through SMS, RCS, and email channels. It features personalization technology that customizes messages in real-time using individual customer data. The system includes analytics with customizable reports, tools for list growth, and an AI engine that creates effective campaigns efficiently. The platform provides international reach across numerous countries, enabling global customer connections. It includes compliance tools to protect businesses from regulatory risks while ensuring message deliverability. The system integrates with various e-commerce, customer service, loyalty, and data platforms. An automated reply feature enhances communication by providing accurate responses to customer inquiries. Wondering if Attentive is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## Attentive User Interface ## Popular Attentive Alternatives Main Product Attentive 4.8 [(108)](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.43Value for money - 4.80Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) 4.9 [(647)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.73Value for money - 4.81Customer support - 4.67Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.8 [(268)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.66Value for money - 4.87Customer support - 4.73Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) 4.5 [(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(682)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.84Customer support - 4.59Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Textellent](https://www.softwareadvice.com/product/116430-Textellent/) 4.9 [(86)](https://www.softwareadvice.com/product/116430-Textellent/reviews/) Ratings Breakdown - 4.78Ease of use - 4.72Value for money - 4.80Customer support - 4.84Functionality Pricing Starting at $29.00 per month Get Price ## Attentive Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Attentive Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of Attentive A/B Testing Activity Dashboard Activity Tracking API Audience Targeting Automated Responses Campaign Analytics Campaign Management Campaign Segmentation Chat/Messaging Conversion Tracking Coupons Customer Database Customer Segmentation Customizable Branding Customizable Fields Data Import/Export Email Marketing Group Messaging Lead Management Marketing Automation Mass Texting Mobile Access Mobile Alerts Multi-Channel Marketing One-to-One Messaging Push Notifications Real-time Conversations Reminders Reporting & Statistics ROI Tracking Sales Analytics Segmentation SMS Marketing SMS Messaging Text-to-Win Third-Party Integrations ## Attentive Integrations Klaviyo Integration rated 4.8 from 10 reviews Shopify Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review ActiveCampaign Integration rated undefined from -1 review AfterShip Integration rated undefined from -1 review AWeber Integration rated undefined from -1 review See all 51 integrations ## Attentive User Reviews Overall Rating 4.8 Ratings Breakdown 5 82% 4 16% 3 1% 2 0% 1 1% Secondary Ratings Ease of Use 4.7 Value for money 4.4 Customer support 4.8 Functionality 4.5 HN Heather N. Verified reviewer Retail 1001-5000 employees Used daily for more than 2 years Review source Reviewed June 2025 Attentive is truly the best. 5 Overall, a great partner for our brand. I’ve been working with them for over 6 years and they are consistently wonderful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They are constantly innovating and always bring the latest technology to the table. They offer great service and always offer opportunities to participate in beta tests. Cons: Some of their tools require additional costs that are unfortunately not within our budget. We had to forgo using as a result. Read More DB Danielle B. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed June 2021 Leader in SMS 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Easy to use. It has an extremely intuitive interface as well as an accessible customer service team. They are always beta-testing new features and have tons of educational opportunities to hear about the new features and connect with their team. Cons: There were a few things I thought their tool was lacking initially but their innovation team is constantly cranking out new functionality and connecting with clients for feedback. I have seen several of these new developments launch already and others are in testing phases to launch soon. Reasons for switching to Attentive Attentive has established themselves as a thought leader in this space. They continue to invest in expanding their platform Read More TH Timothy H. Verified reviewer Information Technology and Services 2-10 employees Used monthly for free trial Review source Reviewed September 2022 Sales People are Borderline Harassment 1 They are annoying and spammers. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: None. Their sales people love spamming potential customers to the point where they go out of their way to leave negative reviews. Cons: Their salespeople are rude and spam your company emails. We've told them to STOP EMAILING us but they keep persisting. We NEVER joined their lists but somehow they are spamming us. Vendor Response We're sorry to hear about this experience after your free trial. We've passed this feedback to the team. Please reach out to sales@attentive.com if there's anything else we can do to assist. Replied October 2022 Read More KH Kirsten H. Verified reviewer Consumer Services 201-500 employees Used weekly for less than 12 months Review source Reviewed July 2021 Great product, excellent customer service 5 We are very happy with Attentive. It's a strong revenue-driving channel for our business and I cannot say enough good things about the customer support team. Our Account Manager is so responsive, he tailors his strategic recommendations to suit the needs of our business, and it's clear that he has our best interest in mind. The team at Attentive is also great at providing us access to BETAs and ensuring we're maximizing our use of the platform. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Attentive is very user-friendly. It's a turnkey, impactful solution for driving results with SMS marketing. It has completely changed the game for us in terms of lower funnel marketing strategies. Cons: Since I'm not the primary user of our account, I don't have as much insight into this. At this point, the software suits all of our needs. The one thing we would benefit from is more robust reporting so that we can build on learnings and always be improving our strategies. Reasons for choosing Attentive We felt that Attentive was best-in-class due to their customer support, their strong book of business and their turnkey SMS solutions. Read More ay alia y. Verified reviewer Apparel & Fashion 51-200 employees Used daily for less than 12 months Review source Reviewed March 2021 After Our Free Trial SMS was our 2nd Highest Revenue Channel 5 Amazing, we had no idea how much money we left on the table by not having an sms program. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Onboarding process and white glove is top notch. We were guided through by our account manager and were able to have a comprehensive SMS strategy super quickly. Attentive automatically comes with a pop-up modal to collect email AND sms which is not something many other SMS providers have. It’s a super simple sign up process for our customers. They start you off with a shared shortcode (this is phasing out) but most other sms platforms we explored did longcode and didn’t offer any solutions to get quickly set up with shortcode. Recently, they just added new segmentation features! Exciting to see everything on their product roadmap. Cons: I think there could be some improvements to analytics. They do have dashboards that give you some high level stats. Generally, I end up exporting all my reports anyway and that’s what I find myself doing here as well. Reasons for choosing Attentive \- onboarding - shortcode - integrated pop-up - integrations with other tech stack - funding and product roadmap Read More CJ Connor J. Verified reviewer Retail 2-10 employees Used weekly for less than 2 years Review source Reviewed September 2022 A good platform, but very expensive for SMS 5 Ratings Breakdown 5 Ease of use 2 Value for money 5 Customer support 5 Functionality Pros: I liked the performance of the software, but despite the great performance the pricing structure for month-to-month plans as well as long-term agreements didn't make sense. Cons: I disliked the requirement to sign long-term agreements to get decent pricing. Additionally, some of the sales presentations had carrier charges listed in a small, gray text that made it more difficult to see the overall cost per SMS you were getting. Reasons for switching to Attentive I made the switch to see if Attentive was able to provide much better results that could justify the higher price. Read More ZP Zenia P. Verified reviewer Retail 2-10 employees Used monthly for less than 12 months Review source Reviewed December 2023 You won't regret it 5 Very positive. The sales person was a little... persistent for my personal tastes, but very friendly and professional - and you know what? It worked for her so I can't even judge. They've done great things for our email sign ups, and while SMS has been slower to grow, we see good returns and that growth is continuous. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Attentive team are... well... Attentive! They stayed lock-step with me every step of onboarding, and have been extremely quick and helpful if I run into questions. The platform works well and we've seen good returns. I was especially pleased that they haven't charged us their minimum charge, only for what messages we've sent. (But don't tell them that... ;) ) OH! I forgot the best part! The sign up units work like a hot damn. We saw massive amounts of sign ups in comparison to our old system. Very happy. Cons: Once or twice I've run into issues with not being able to delete campaigns. I also dislike the way they set up the dropdown for choosing a send time... very small complaints! Reasons for choosing Attentive The sales presentation and their patented sign up process. They did the best job of convincing me that not only would I have results, but the support to get them. Read More LP Lisa P. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Review source Reviewed March 2021 Highly Recommend 5 We've seen conversions happen quicker making ROI increase. The tools Attentive provides us with make marketing via SMS easy and viable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Integration with our ESP was flawless and the reports you have access to quickly help you audit what is and possibly is not working so you can adjust quickly. Campaigns, Journey, and Sign Up Forms are easy to create and the UX of each step creates instant fail-safes. I'd say the best parts are the communication with the Whiteglove service & our Account Manager; it's quick and business casual so you can get the answers & fixes you need quickly (even past working hours). I love that they schedule calls with their customers so their Product Team can get a real insight into what we would like for platform updates that would help with any areas we get stuck in. What possibly tops the quick communication would be the legality fail-safes involved. Attentive has you covered with all the FCC/FTC guidelines and you can tell the partnerships they have with the Carriers are positive. The best SMS Marketing program I've ever used. Cons: I can't say I do. They are constantly upgrading features. Reasons for switching to Attentive Ease of use (UX is much smoother with Attentive), legal knowledge, and quick service. Read More AD Aslihan D. Verified reviewer Apparel & Fashion 51-200 employees Used weekly for less than 12 months Review source Reviewed March 2021 It's all about the people 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: While the overall technology, functionality, segmentation and user experience is easy to use, straightforward and intuitive, I've been most impressed by the Attentive team, from the sales team that approached us to our Client Strategy Manager to the customer service team. The entire team performs above and beyond, they care about their client's success and they work relentlessly to help us achieve our goals, with a big smile on their face. Cons: Attentive has significantly more integration with Spotify then SFCC right now and while integration with SFCC is being developed, there are many features that we currently cannot take advantage of. Reasons for choosing Attentive More robust functionality, Attentive company, team members and overall culture seemed more professional and trustworthy and while it was more of an expensive proposition, we felt that Attentive provided more value for the money. Read More EB Evan B. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Review source Reviewed March 2021 4 Stars 5 Introducing text message marketing has helped take our overall marketing strategy to the next level. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: 1\. The customer experience within the sign up units. 2. The ability to acquire new customers through IG Swipe Up. 3. The ability to integrate segments/lists from Klaviyo—our email marketing platform. Cons: Does not easily integrate with non Shopify Plus accounts. Would also like to be able to filter by products with the Journeys feature. Reasons for choosing Attentive Offered features Emotive could not in terms up sign up forms. Reasons for switching to Attentive Didn't offer the tools our businesses needed. Read More Showing 1 - 10 of 108 Reviews [See All Reviews](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/) ## Attentive Popular Comparisons [Project Broadcast vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/project-broadcast/)[Emotive vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/emotive/)[Omnisend vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/omnisend/)[Twilio vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/twilio/)[Klaviyo vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/klaviyo/)[Mailchimp vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/mailchimp/) [Compare All Alternatives](https://www.softwareadvice.com/conversational-marketing/attentive-profile/alternatives/) ## Other Top Recommended SMS Marketing Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (530) Recently recommended **5** times [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **2** times [Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) **4.7** (135) Recently recommended **1** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **1** times Stuck Between Options? 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