Attentive vs SlickText
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.8 / 5
Value for Money
4.4 / 5
4.7 / 5
Customer Support
4.8 / 5
4.9 / 5
Functionality
4.5 / 5
4.7 / 5
Last Review Written
October 8, 2024
October 2, 2024
Pros/Cons
Pros
- We are very happy with Attentive. It's a strong revenue-driving channel for our business and I cannot say enough good things about the customer support team.
- The support team was amazing in helping get me set up and we immediately saw an enormous improvement in our SMS program.
- Overall has been a great addition to our marketing and have seen great results. Automated workflows like Abandon cart are showing the best results.
Cons
- It's expensive and sometimes it's difficult to anticipate results.
- I wish there was a way to turn 2 way messaging off. We waste a lot of $$ each month getting people's grocery lists and unintentional texts that we do not want.
- The only thing that is a bit difficult is making edits to your main campaigns.
Pros
- I like how reliable it is compared to other softwares I have used. The delivered rate is better and when carriers block numbers, the customer support is there to help.
- Super easy to use, reasonable pricing for Small businesses, great & quick customer service, and awesome features like bday list as well as automatic conditions that allow you to customize lists.
- They are very responsive and offer a reliable texting platform. Jessica is a great customer rep.
Cons
- I dislike the fact that I loose my rollover text messages if I don't use them over a period of time.
- Customers may get tired of texts that they forget they can opt out of. The company could give a reminder that it is an option.
- The employee said (direct quote) “I’m not talking to you about this and there’s no management for you to talk to.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
