# Conversica Software Reviews, Demo & Pricing - 2026

> Review of Conversica Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/conversational-marketing/conversica-automated-sales-assistant-profile

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Conversica

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Overview

[Alternatives](https://www.softwareadvice.com/conversational-marketing/conversica-automated-sales-assistant-profile/alternatives/)

# Conversica 2026: Benefits, Features & Pricing

Wondering if Conversica is right for your organization?

Our Inside Sales Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Conversica

4.6

[(21)](https://www.softwareadvice.com/conversational-marketing/conversica-automated-sales-assistant-profile/#reviews)

Pricing

Starting at $2,999.00 per month

### About Conversica

Conversica is an intelligent virtual assistant that engages in two-way conversations with your customers on your behalf. Conversica's Intelligent Virtual Assistants (IVAs) autonomously engage your leads, prospects, and customers in human-like, two-way conversations at scale to deliver real business results. Conversica's technology combines the power of AI, predictive analytics, and machine learning to deliver unprecedented value for its clients by increasing customer engagement, accelerating revenue growth, and improving operational efficiencies.

Wondering if Conversica is right for your organization?

Our Inside Sales Software selection experts can help you in 15 minutes or less.

## Conversica User Interface

## Popular Conversica Alternatives

Main Product

Conversica

4.6

[(21)](https://www.softwareadvice.com/conversational-marketing/conversica-automated-sales-assistant-profile/#reviews)

Ratings Breakdown

-   4.33Ease of use
-   4.47Value for money
-   4.53Customer support
-   4.62Functionality

Pricing

Starting at $2999.00 per month

Get Price

Alternative Product

[Exceed.ai](https://www.softwareadvice.com/crm/exceed-ai-profile/)

4.8

[(13)](https://www.softwareadvice.com/crm/exceed-ai-profile/#reviews)

Ratings Breakdown

-   4.77Ease of use
-   4.85Value for money
-   5.0Customer support
-   4.62Functionality

Pricing

Starting at $1950.00 per month

Get Price

Alternative Product

[AiSDR](https://www.softwareadvice.com/ai-writing-assistant/aisdr-profile/)

5.0

[(3)](https://www.softwareadvice.com/ai-writing-assistant/aisdr-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   4.33Functionality

Pricing

Starting at $750.00 per month

Get Price

Alternative Product

[CoSupport AI](https://www.softwareadvice.com/generative-ai/cosupport-ai-profile/)

5.0

[(10)](https://www.softwareadvice.com/generative-ai/cosupport-ai-profile/#reviews)

Ratings Breakdown

-   4.90Ease of use
-   4.90Value for money
-   4.90Customer support
-   5.0Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[watsonx Assistant](https://www.softwareadvice.com/live-chat/ibm-watson-assistant-profile/)

4.4

[(10)](https://www.softwareadvice.com/live-chat/ibm-watson-assistant-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.20Value for money
-   3.78Customer support
-   4.20Functionality

Pricing

Starting at $140.00 per month

Get Price

Alternative Product

[Cognigy.AI](https://www.softwareadvice.com/call-center/cognigy-ai-profile/)

4.8

[(23)](https://www.softwareadvice.com/call-center/cognigy-ai-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.71Value for money
-   4.74Customer support
-   4.52Functionality

Pricing

Starting at $2500.00 per month

Get Price

## Conversica Pricing and Plans

Starting price: $2,999.00 per month

Free Trial

Free Version

Basic

$2,999.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Conversica Features

-   Popular features found in Inside Sales
    
    Auto-Dialer
    
    Call List Management
    
    Call Recording
    
    CRM
    
    Email Management
    
    Interaction Tracking
    
    Lead Capture
    
    Multi-Channel Communication
    
    Performance Management
    
    Reporting & Statistics
    
    Sales Pipeline Management
    
-   More features of Conversica
    
    Agent Customization
    
    AI/Machine Learning
    
    Alerts/Escalation
    
    API
    
    Appointment Scheduling
    
    Business Process Automation
    
    Campaign Management
    
    Chatbot
    
    Chat/Messaging
    
    Code-free Development
    
    Communication Management
    
    Contact Management
    
    Conversational AI
    
    Conversion Rate Optimization
    
    Conversion Tracking
    
    CRM Integration
    
    Customer Engagement
    
    Customer Experience Management
    
    Customer Interaction Automation
    
    Data Management
    
    Deep Learning
    
    Dynamic Modeling
    
    Email Automation
    
    Email Marketing
    
    Engagement Tracking
    
    Follow-Up Scheduling
    
    For Sales Teams/Organizations
    
    Human-in-the-loop (HITL)
    
    Independent Decision Making
    
    Inquiry Routing
    
    Intent Recognition
    
    Lead Engagement
    
    Lead Generation
    
    Lead Management
    
    Lead Notifications
    
    Lead Nurturing
    
    Lead Qualification
    
    Multi-Channel Campaigns
    
    Natural Language Processing
    
    Omnichannel Outreach
    
    One-to-One Messaging
    
    Outreach Performance Analytics
    
    Performance Metrics
    
    Personalization
    
    Personalized Outreach
    
    Predictive Analytics
    
    Problem Solving
    
    Real-time Conversations
    
    Real-Time Notifications
    
    Reporting/Analytics
    
    Sales Activity Management
    
    Sales Automation
    
    Sales Follow-Up
    
    Security & Compliance
    
    SMS Messaging
    
    Task Automation
    
    Third-Party Integrations
    

## Conversica Integrations

Velocify

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Salesforce Sales Cloud

Integration rated undefined from -1 review

Marketo Engage

Integration rated undefined from -1 review

Salesforce Marketing Cloud Account Engagement

Integration rated undefined from -1 review

## Conversica User Reviews

Overall Rating

4.6

Ratings Breakdown

5

62%

4

38%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.5

Functionality

4.6

Have you used Conversica and would like to share your experience with others?

Charlotte Russell D.

Verified reviewer

Internet

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

A virtual AI assistant for marketing professionals

4

It handles and engages multiple inbound as well as outbound leads that too from multiple channels, so efficiently. Integration with Salesforce is easy. The greatest benefit I see is that we now have an assistant that does not need any breaks from work and delivers services better than actual human assistants, thus saves us a lot of cost and effort. The non-complex configuration makes it more recommendable.

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

I appreciate the high-rated responding capabilities of our virtual assistant which we use to manage automated response on our websites and has the ability to answer queries straight forward and professionally, hence getting our prospects an accelerated response time. It is really helpful in the sales department of our business. We get support from technical specialists at any given time.

Cons:

It is a costly solution. Improvements are required in AI communication interpretation capabilities so the conversations may become more flexible. The dashboard also needs improvements and it would be best if they add more personalization options, otherwise, I am satisfied with the quality of assistance that it affords.

Read More

SS

Stephanie Lyn S.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

"Maryann" AI Is a Response Generating Machine!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Hands Down! Conversica AI increases the connection rate with Internet sales customers, Period! All we need her to do is generate a reply and the rest is history. Our overall Internet sales increased at least 15% in the first 90 days, there has been no looking back since that time. Our AI assistant is one of valued our team members to the degree of when we get a new hire we introduce them to AI's name and role, and how to address customers when they call or show up looking for her. We have been using AI for close to four years.

Cons:

I can't think of anything that displeases our company about the AI integration.

Read More

RH

Roxanne H.

Verified reviewer

Automotive

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed November 2023

Conversica is good but could be better.

5

I have had better experiences, but like I said its very set it and forget it.

Ratings Breakdown

2

Ease of use

3

Value for money

2

Customer support

5

Functionality

Pros:

I like the hands-off approach with the use of Conversica. I know it's being handled even if I don't step in.

Cons:

I do not like how hard it is to get ahold of someone and I do not like how slow the dashboard is.

Read More

DZ

Damian Z.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Berger Chevy

5

I have been using your product since Aug-2019 and have a generally positive option of your company, support, and product offering.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like the ability to upload our manifest lists and softly campaign our large client base.

Cons:

There are a lot of templates and word tracks that are dated and now irrelevant. With changes in interest rates, rising vehicle costs, etc. we can say "Get into a vehicle with a similar payment. Similar payments no longer exist. -

Reasons for choosing Conversica

We received a referral from Texas Chevy dealership that we network with and have a great deal of respect for their leadership and operations division...

Read More

DB

Deb B.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Loving Our Virtual Assistant

5

Very infrequently, is there an issue?.When there is, I reach out to support, and it's fixed in no time.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Love how Conversica makes contact with our customers and the customers think "she" is an actual person. Great ice breaker when we actually speak with the customer.

Cons:

Honestly, we don't use Conversica in it's full capacity. The way we use it, really nothing negative to speak about.

Reasons for choosing Conversica

Conversica was the first platform we saw like this back in, I think, 2017. Didn't even look at others.

Read More

Shane A.

Verified reviewer

Banking

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Conversica has had a huge impact on our sales organization.

5

We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!

Cons:

Can't think of anything. Everything we have asked of Conversica has been handled.

Read More

Michelle S.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Optimize your sales followup

4

Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We had a ton of leads that our business development reps were not getting responses to. Instead of wasting their time reaching out to these leads over and over again, we were able to put them into Conversica. The tool could reach out to as many leads in one week as 5 BDRs could in 2 months hitting the prospects multiple times.

Cons:

There is a learning curve for the AI that requires the users to submit feedback in order for it to improve. It can be difficult to get the BDRs to do this.

Read More

VR

Verified

Reviewer

Computer Software

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

A Perfect tool for AI automatic emails

5

Ratings Breakdown

4

Ease of use

5

Customer support

5

Functionality

Pros:

Conversica makes it easy to reach your prospect with intelligent AI answers!

Cons:

It's a bit hard to understand what to do in the backoffice.

Read More

VR

Verified

Reviewer

Computer Software

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

It's Like Having a Rep that works 24/7

5

It's been wonderful and a money saver.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Functionality

Pros:

Our AI rep never rests and never complains about anything. Having an AI Sales rep that can send out and respond to prospect's email is magic, she does most of the front work before getting a real rep to follow up - why would you not use Conversica? Easy set-up and config.

Cons:

Nothing, only hard part is choosing a name for our AI rep.

Read More

VR

Verified

Reviewer

Retail

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed April 2019

Game changer

5

We are finding hot leads that we would jot have discovered otherwise.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Conversica has added a whole new element to our marketing toolbox. We use this artificial intelligence for discovering hot leads in what we thought were our cold leads. We’re able to let our sales team focus on the hot leads while we find then more!

Cons:

The software at times can be cumbersome - such as customizing conversations - but the company is continuing to improve and add new features.

Read More

Showing 1 - 10 of 21 Reviews

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