# Best 15 Freshchat Alternatives in 2026 - Software Advice > Find the top Freshchat Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Live Chat Software for your business. Source: https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / [Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) / Freshchat Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/)[Reviews](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/) Alternatives # Best 15 Freshchat Alternatives Freshchat 4.1 [(126)](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/) Starting Price: ₹69.00 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top Freshchat Alternatives Main Product Freshchat 4.1 [(126)](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 4.02Value for money - 3.90Customer support - 4.02Functionality Pricing Starting at ₹69.00 per month Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Top Alternative Slack 4.7 [(24119)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Top Alternative LiveChat 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Top Alternative LiveAgent 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Freshchat Alternatives [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 5% Shared Features with Freshchat - Chat/Messaging - Collaboration Tools - SSL Security ### Integrations Comparison 96% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 5% Shared Integrations with Freshchat - Bird - Calendly - Klaviyo See All See Zendesk Suite Screenshots [### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 100% Unique Features for Salesforce Service Cloud - Activity Tracking - Alerts/Notifications - Autoresponders See All 0% Shared Features with Freshchat - No shared features ### Integrations Comparison 100% Unique Integrations for Salesforce Service Cloud - CRM Analytics - Elastic Enterprise Search - Five9 See All 0% Shared Integrations with Freshchat - No shared integrations See Salesforce Service Cloud Screenshots [### Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24119)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Starting Price: $8.75 per month Free trial Free version Starting Price: $8.75 per month Free trial Free version ### Features Comparison 93% Unique Features for Slack - Access Controls/Permissions - Activity Tracking - Alerts/Notifications See All 7% Shared Features with Freshchat - Chat/Messaging - Collaboration Tools - Multi-Channel Communication See All ### Integrations Comparison 98% Unique Integrations for Slack - 5pm - absence.io - Aha! See All 2% Shared Integrations with Freshchat - Freshdesk - Stripe - Zendesk Suite See Slack Screenshots [### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 95% Unique Features for LiveChat - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All 5% Shared Features with Freshchat - Chat/Messaging - Multi-Channel Communication - Performance Metrics ### Integrations Comparison 91% Unique Integrations for LiveChat - 1CRM - 1Password - 2way See All 9% Shared Integrations with Freshchat - Freshdesk - Landingi - Meta for Business See All See LiveChat Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 92% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 8% Shared Features with Freshchat - Chat/Messaging - Collaboration Tools - Remote Support See All ### Integrations Comparison 93% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 7% Shared Integrations with Freshchat - Klaviyo - Meta for Business - Pipedrive See All See LiveAgent Screenshots [### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Starting Price: $24.17 per month Free trial Free version Starting Price: $24.17 per month Free trial Free version ### Features Comparison 93% Unique Features for Tidio - Activity Tracking - AI/Machine Learning - Alerts/Escalation See All 7% Shared Features with Freshchat - Chat/Messaging - Code-free Development - Multi-Channel Communication See All ### Integrations Comparison 88% Unique Integrations for Tidio - Adobe Commerce - Agile CRM - BigCommerce See All 12% Shared Integrations with Freshchat - Klaviyo - Pipedrive - Shopify See All See Tidio Screenshots [### Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Starting Price: $59.00 per month Free trial Free version Starting Price: $59.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Text Request - 2-Way Messaging - Access Controls/Permissions - Activity Dashboard See All 5% Shared Features with Freshchat - Chat/Messaging - Collaboration Tools - Multi-Channel Communication ### Integrations Comparison 89% Unique Integrations for Text Request - Clio - FranConnect - HubSpot CRM See All 11% Shared Integrations with Freshchat - Pipedrive See Text Request Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 3% Shared Features with Freshchat - Chat/Messaging - Performance Metrics ### Integrations Comparison 92% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 8% Shared Integrations with Freshchat - Freshsales - Meta for Business - Pipedrive See All See Freshdesk Screenshots [### Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Intercom - Access Controls/Permissions - Activity Dashboard - Automated Responses See All 3% Shared Features with Freshchat - Chat/Messaging - Multi-Channel Communication ### Integrations Comparison 90% Unique Integrations for Intercom - 24sessions - Affogata - Aircall See All 10% Shared Integrations with Freshchat - Calendly - Klaviyo - Landingi See All See Intercom Screenshots [### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Zoho Desk - Account Management - Activity Dashboard - API See All 7% Shared Features with Freshchat - Chat/Messaging - Multi-Channel Communication - Performance Metrics See All ### Integrations Comparison 96% Unique Integrations for Zoho Desk - Aircall - Alegra - APPSeCONNECT See All 4% Shared Integrations with Freshchat - Meta for Business - Pipedrive - Slack See Zoho Desk Screenshots [### Tiledesk](https://www.softwareadvice.com/live-chat/tile-desk-profile/) 4.6 [(154)](https://www.softwareadvice.com/live-chat/tile-desk-profile/reviews/) Starting Price: €49.00 per month Free trial Free version Starting Price: €49.00 per month Free trial Free version ### Features Comparison 91% Unique Features for Tiledesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 9% Shared Features with Freshchat - Chat/Messaging - Code-free Development - Intent Recognition See All ### Integrations Comparison 87% Unique Integrations for Tiledesk - Brevo - Customer.io - Dialogflow See All 13% Shared Integrations with Freshchat - Shopify - Stripe See Tiledesk Screenshots [### Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Starting Price: $69.00 per month Free trial Free version Starting Price: $69.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Bitrix24 - API - Approval Process Control - Approval Workflow See All 3% Shared Features with Freshchat - Multi-Channel Communication - SSL Security ### Integrations Comparison 95% Unique Integrations for Bitrix24 - 3CX - Albato - Alegra See All 5% Shared Integrations with Freshchat - Meta for Business - Pipedrive - Stripe See All See Bitrix24 Screenshots [### Text](https://www.softwareadvice.com/product/530456-Text/) 4.7 [(29)](https://www.softwareadvice.com/product/530456-Text/#reviews) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Text - AI Copilot - Alerts/Escalation - Automated Responses See All 5% Shared Features with Freshchat - Intent Recognition - Multi-Channel Communication ### Integrations Comparison 86% Unique Integrations for Text - Adobe Commerce - BigCommerce - ChatBot See All 14% Shared Integrations with Freshchat - Shopify - Slack - Stripe See Text Screenshots [### Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) 4.8 [(139)](https://www.softwareadvice.com/call-center/gladly-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 95% Unique Features for Gladly - AI/Machine Learning - Alerts/Escalation - API See All 5% Shared Features with Freshchat - Chat/Messaging - Multi-Channel Communication - Performance Metrics ### Integrations Comparison 91% Unique Integrations for Gladly - Ada - Adobe Commerce - Asana See All 9% Shared Integrations with Freshchat - Klaviyo - Shopify - Slack See Gladly Screenshots [### Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) 4.6 [(148)](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/) Starting Price: $45.00 per month Free trial Free version Starting Price: $45.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Crisp - Activity Dashboard - AI/Machine Learning - Alerts/Escalation See All 5% Shared Features with Freshchat - Chat/Messaging - Multi-Channel Communication - Performance Metrics ### Integrations Comparison 83% Unique Integrations for Crisp - Adobe Commerce - Aircall - HubSpot CRM See All 17% Shared Integrations with Freshchat - Klaviyo - Pipedrive - Shopify See All See Crisp Screenshots ## Popular Freshchat Comparisons [Slack vs Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/vs/slack/)[LiveChat vs Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/vs/livechat/)[LiveAgent vs Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/vs/liveagent/)[Freshdesk vs Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/vs/freshdesk/) Still Not Sure? Our experts can help you compare Freshchat with other top options, so you can find the best fit for your needs. Best 15 Freshchat Alternatives in 2026 - Software Advice