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> Reviews of Giosg. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Giosg is a good fit for you!

Source: https://www.softwareadvice.com/conversational-marketing/giosg-profile/reviews

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Giosg Reviews

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[Overview](https://www.softwareadvice.com/conversational-marketing/giosg-profile/)

Reviews

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# Giosg Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(24)

4

(21)

3

(0)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.8

Value for money

4.4

Functionality

4.2

* * *

### Pros

"The ability to edit live chat labels is also a big plus where unlike in other tools you do not have to rummage through a separate chat support tool to correct a mistake."

"I really enjoy the customization features and how we can create great workflows for customers and partners when they need to get a hold of one of our consultants."

"In addition, Interaction designer and chatbot are good ways to create more specific information for different pages in the online store."

### Cons

"Goal settings were a bit complex to get in use"

"Reporting is quite cumbersome and you cannot other peoples todays chats (we used this for a supplier to customer chat day and would have liked to see the report immediately)"

"Statistics are quite hard to join together or transform to readable form, both in live chat and interaction designer"

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Giosg Reviews, Pros and Cons - 2026 Software Advice