Hopper

RATING:

5.0

(2)
Overview

About Hopper

Hopper is a WhatsApp Salesforce app. Forget hopping from tab to tab, add Hopper to your Utility Bar, and start managing WhatsApp from your Salesforce Org. These are some of our core functionalities: Manage WhatsApp conversations without leaving your Salesforce Org Integrate with Marketing Cloud or any other system that can execute API calls to Salesforce Monitor your team’s performance in real-time: new contacts generated per agent, number of sent and received messages, and much more. Customized reports to improve the accuracy of your conversions tracking. Assign conversations to different agents and automatically back up all conversations in Salesforce, freeing up time to identify new business opportunities. Automate communication processes through templates, me...

Hopper Pricing

Starting price: 

$18.00 per month

Free trial: 

Available

Free version: 

Not Available

Using Hopper, you can receive images, videos, audio files, PDFs, etc through WhatsApp without leaving your Salesforce Org.
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Hopper Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4

Most Helpful Reviews for Hopper

2 Reviews

User Profile

Pablo Cesar

Verified reviewer

Wholesale, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Excelente complemento para tu Negocio

Excelente complemento para tu Negocio o empresa

PROS

Facil de utilizar, configurar, e implementar de manera rapida.

CONS

Por ahora no se pueden integrar otros canales digitales

Reason for choosing Hopper

Por que los tiempos de implementación son bastantes cortos.

Reasons for switching to Hopper

Para optimizar flujo, tiempo, implementaciones

Vendor Response

Thank you Pablo! The entire Hopper Team appreciates your feedback and we look forward to continuing working together.

Replied May 2024

Leonardo

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

La mejor decisión que tomamos fue cambiar a Hopper producto

Rápidamente se ha convertido en una pieza principal para la comunicación hacia nuestros clientes y prospects. Con tres clicks logramos enviar mensajes personalizados reduciendo el tiempo de gestión, lo que conlleva a un ahorro importante.

PROS

La velocidad de implementación, la facilidad de su uso y la integración con Salesforce

CONS

El producto sigue evolucionando constantemente, lo que hoy es una desventaja mañana se convierte en una nueva funcionalidad.

Vendor Response

Thank you four your feedback!

Replied May 2024