--- title: "HumanBot Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HumanBot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HumanBot is a good fit for you!" source_url: "https://www.softwareadvice.com/conversational-marketing/humanbot-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Conversational Marketing Platform Software](https://www.softwareadvice.com/conversational-marketing/) / [HumanBot](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/) / HumanBot Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/) Reviews [Alternatives](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/alternatives/) # HumanBot User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 826 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.9/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 692 reviews (84%) - 4 stars: 126 reviews (15%) - 3 stars: 7 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I love the bot training, easy chat flow sequence customization, fast-responding customer support, 24/7 availability and one-time payment feature of the software - What I liked most about HumanBot is its powerful blend of features and user-friendly template customization that makes every chat conversation professional and engaging. - HumanBot is incredible because its hyper-realistic AI avatars and perfect lip-syncing make video production incredibly fast and easy. ### Most mentioned cons - I don’t like the fact that it can’t get information directly from my amqebsite to support my clients - The AI avatar is not included in the basic version, nor is the advanced customization. - The Human bots and voices are somewhat outdated. If this can be improved then HumanBot is a complete tool all together ## HumanBot customer reviews Showing reviews 1-25 of 826 (page 1). ### HumanBot Is A Super AI Tool Every Business Must Use - Overall rating: 5/5 - Reviewer: Kehinde O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered With the ease of the training, I was able to build campaigns easily after a few days. The white-labelling feature of the software helps build authority for my agency business, Multicon Digital Solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the bot training, easy chat flow sequence customization, fast-responding customer support, 24/7 availability and one-time payment feature of the software #### Cons Inability to recognize a returning visitor to a website which it is integrated. It cannot remember who has visited a website before. --- ### HumanBot Passes "Interaction Test" with Flying Colors - Overall rating: 5/5 - Reviewer: Rod W. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered As mentioned above, the HumanBot code was very easy to extract and then paste into the appropriate web page, which was actually an "asp" page, which is essentially the same as HTML. It was a very pleasing experience, realizing what it was capable of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For my intended purposes, I'm not too worried about security. It's a great value for the money. Customer support overall with your company has been above average, although I have not had to contact your team regarding HumanBot -- just ClickSites. From what I can tell, HumanBot will be great for sales, although marketing is a non-issue for me at this time. The Chat Conversation is very enthralling. I haven't had a use for Templates with HumanBot yet, and have not had a chance to do a thorough test with Bot Training. With all these topics being addressed, my first reaction is that it is very simple and easy to plug the HumanBot into web pages. The response time between interactions is very good. The whole idea of being able to communicate with visitors with different types of ChatBots (Live, SmartAI, and Trained) is first-rate planning and provision by your company. #### Cons It's not really a complaint, but with the SmartAI Bot, there were a couple of occasions in which I had to correct the Bot. I wrote the correction, and the Bot readily accepted being corrected. One occasion was when the Bot reported that the 1962 Eldon Bowl-a-Matic (toy) was battery operated. I corrected the Bot, since the appartus did not use batteries, and the HumanBot retracted its statement and agreed with the correction. The other occasion was when the HumanBot was incorrect on how to convert the 5-7 split in bowling. Again, my brother this time, corrected the Bot, and it was appreciative of the correction. So, the A.I. where it got its information was not 100% accurate, but still very dependable. Other than that, I had no negative experiences. --- ### HumanBot AI - Overall rating: 5/5 - Reviewer: Sean E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I am very happy with the product. It was great value, is easy to use and enables me to deliver what clients want. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The options, now including AI for the Smart Chat is really useful, I can set campaigns for my business and clients business use and as needed, I can create Greenscreen backgrounds for greater visual customisation. #### Cons [sensitive content hidden] produces great products. My only con is that I would love to be able to integrate them all into one dashboard/UX interface as a user of them. --- ### Efficient Text-to-Video Creation with Minor Technical Limitations - Overall rating: 4/5 - Reviewer: Atul S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with HumanBot is highly positive, as it serves as a powerful, time-saving tool for automated video production. It successfully eliminates the need for expensive actors, cameras, and studio setups by turning text into video instantly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros HumanBot is incredible because its hyper-realistic AI avatars and perfect lip-syncing make video production incredibly fast and easy. #### Cons While HumanBot is highly innovative, the most frustrating aspect is the occasional robotic stiffness in avatar body language and strict video rendering limits. --- ### HumanBot Agents Sells and Provides Customer Service from Trained Avatars or Live - Overall rating: 5/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered HumanBot is impressive. It's easy to use and implement. Customer service is superb and always available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HumanBot is easy to set up and use. With the unlimited version, you can customize your avatar and even use your own image for this. It can learn all the data on your website in AI mode. It'll learn your business. You can use AI avatars or simply create a tree of questions and responses. You can add links, photos, and videos in your chatbot. No monthly fees. Excellent customer support! Commercial licence included to sell chatbot services to clients. All your data is safe and secure. #### Cons What I liked least was that if you purchase only the basic version, you don't get all the features available in the Unlimited version. This makes sense, of course, but then it depends on how you want to use HumanBot. The AI avatar is not included in the basic version, nor is the advanced customization. --- ### Humanbot, use it a lot! - Overall rating: 5/5 - Reviewer: Jelm F. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I got a bot to work withing a few hours on the website I wanted it on. After that, it was fun to trick it with questions it had no answer on and adapt the learning material to make sure it got it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy to use, fun to feed the bot with info and try to see if it learns. I use it on a website to guide people to he various pages and have them ask all kinds of questions thay the bot can answer based on teh extra info I give it to train on. #### Cons the upselling for more features. If you want to get rid of the made by .. logo, it cost you a multiple of thhe initial amount for the base version --- ### Human Bot Review - Overall rating: 5/5 - Reviewer: Leon P. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Very Pleasant, from the on boarding experience, the training provided, and then rolling out the bot on my web site #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of setting up, with very detailed user videos to assist. The product works great with real voices and the bot learns the material quickly to assist our cleints on the web #### Cons the experience was perfect, cant say there is any cons to the product. Only possible con is that I took too long to start using the program --- ### Human Bot Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Human bot, ability to integrate a chat bot on any website for a one-time price. It helps with lead generation. #### Cons Sometimes you have to review your setup multiple times, to get it to work correctly. It sometimes does not work properly on the first try. --- ### Good Choice! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I am just getting started and I am still learning the app, but I am excited to offer this service to local businesses in my community. I anticipate a favorable response, as it offers heightentd visibility and functionality for sites that might have an otherewise mediocre presence. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like its promise of versatility and useability across industries for my businesses and my clients. #### Cons I have to dabble with it a bit more to make an intelligent assessment. So, at this time, I haven't discovered any cons. --- ### Worth Buying - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered User friendly, training is very helpful and easy to follow. Would be great if there's future plan upgrading HumanBot. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I recently purchased HumanBot and already happy with the features that came with it. Absolutely value for money as there's no monthly subscription unlike other tools in the market. #### Cons The Human bots and voices are somewhat outdated. If this can be improved then HumanBot is a complete tool all together --- ### Recommended - Overall rating: 5/5 - Reviewer: Jhun B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very friendly and useful, especially if you have a website/blog or agency. Best for every company website, from small businesses to large companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Live chat uses Talking Virtual Assistant to speak all text. Customer support and accuracy in location detection for auto-translation. Value for money because of the one-time price. #### Cons The Humanbot application is a useful productivity assistant that offers a clean design and straightforward tools for managing tasks and conversations. It provides some valuable integrations with Zapier, Mailchimp, and Google Calendar, which help extend its functionality. However, these integrations are still quite limited in scope. For example, Zapier connections are basic and don’t allow for advanced workflows, and Mailchimp integration mainly covers simple campaign actions rather than full automation. Google Calendar syncing works but lacks more advanced scheduling features. Despite these limitations, Humanbot is a solid option for users who want an AI assistant that’s easy to set up and use. If the development team continues to expand its integrations and depth of features, it could grow into a much stronger productivity solution. --- ### Human robot - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite feature is the deployability of the individual.Agents that you create. Sometimes, that could be a very confusing part.But not in this case plus they have tutorials that walk you through each and every step of the way. #### Cons I would say that the bots not having web access is a bit frustrating But perhaps by the time you read this that may have been fixed already. --- ### Easy. Complete. and Actually Works! - Overall rating: 5/5 - Reviewer: Doran P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Hands down the easiest bot builder I've used. Everything you need is there, Including a Flow Builder. The Tutorials are exceptional and get you going fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The admin process is extremely smooth, and everything actually works. You can train your chatbot. Lots of built in flow templates, and the important integrations. #### Cons The avatars mouth lipsync is a little bit weird looking but AI visuals are always improving anyway, however you can choose to not have the avatar also. --- ### User friendly and ready to Go! - Overall rating: 5/5 - Reviewer: Brian O. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I'm new to the world of chatbots and made the move to this product, as I have been very pleased with all of the other products I have purchased , like artistly.ai from this company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros its very easy to use and includes all kinds of great features. The support from [sensitive content hidden] and his team is always great #### Cons I have not been using the app for very long and the training videos provided have been a great start. There really isn't much of a "con" per se at this moment. --- ### An interesting extra to our chat bot offerings - Overall rating: 5/5 - Reviewer: Geoff D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered So far, and it's still early days, it's positive. The user interaction is very good. The AI part could do with some work, but hopefully that will be addressed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the idea of it, but still trying to work it out fully. It's not a lot of money for what it can do #### Cons Lips on the avatars are a little lacking in realism. Shame it isn't able to fully crawl a website instead of having to manually upload the url of every single page. --- ### HumanBot is the best Bot to add to any website. - Overall rating: 5/5 - Reviewer: Mitzy D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love HumanBot and the great features it allows you to add to any website. I think it really helps keep people on your website and get sales. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love HumanBot as it has excellent training and it is easy to use. I also really like that there are continual upgrades/imporovements ( included ) and ongoing training and great tutorials. #### Cons It would be great if you could organize your clients a little bit easier. I really can't think of any other ideas. --- ### My HumanBot Review - Overall rating: 4/5 - Reviewer: Julian W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pretty straightforward to use and deploy. The Voice Chat and easy switch to "LiveCall" makes it pretty complete #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The value for for money is great compared to other packages and the Voice Chat feature puts it way ahead #### Cons Only Zapier integration, this makes it limited and a bit clunky and expensive, could be at least webhook integration. --- ### A top 5 developer!! - Overall rating: 5/5 - Reviewer: James R. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience with [sensitive content hidden] softwares. [sensitive content hidden] and his team do not just develop software and then stop as soon as it is released-- he is constatnly improving it! Also, they respond to remails! One of my top 5 developers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flexibility of software and constant improvements by developer. Compliments the rest of his softwares. #### Cons Wish I could use my own avatar that could talk. Since I have several of his other softwares, I wish that there was one control panel to work on all of them instead of each software having their own logins, etc. --- ### Better Human Bot for Businesses - Overall rating: 5/5 - Reviewer: Yasmine K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. still getting learning. Smooth, fun, and helpful—felt like chatting with a friendly expert! My experience with HumanBot was excellent—friendly responses, clear info, and very user-friendly. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros HumanBot is super helpful, easy to use, and makes conversations feel natural and engaging. Simple, smart, and super helpful—makes chatting feel easy and natural! the interation to zapier #### Cons lack of voice calls. Sometimes replies are a bit slow, but still worth the wait! Occasionally the responses take a bit longer, but the helpful answers make it totally worth it. --- ### Human Bot AI Review - Overall rating: 5/5 - Reviewer: Mike A. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It is very eay to use, the training you get is exceptional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to create and train your AI Bot #### Cons So far I do not ave any cons to report it works well --- ### I really love Humanbot - Overall rating: 5/5 - Reviewer: Alejandro L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied, I think it is great and usefull. Nowadays having chatbots to boost sales, booking or customer service is almost mandatory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is awsome, specially lately with new features. And it really helps to increase engagement and therefore impulse sales. #### Cons So far I haven't found aomething that I don't like, but maybe the avatars could improve more yet. AI is going fast! --- ### It is a practical, functional system with a lot of interactivity! - Overall rating: 5/5 - Reviewer: Ray G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been good, especially because I already know the dynamics of the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the cost-benefit, because it is a platform with several resources and excellent gamification. #### Cons I have nothing against the platform, because it is a platform with many options for building an intelligent chatbot. --- ### You are present on website 24/7 - Overall rating: 5/5 - Reviewer: Dr Atul P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is funtastic. This is the need of hour. Thanks for making this available at a fractional cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and very easy to change during use. #### Cons Initially, I was afraid I would not be able to understand and use it, but now my anxiety is over. --- ### Great application! - Overall rating: 4/5 - Reviewer: Antonis K. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great application, great support! By using this application, every site looks fresh and stylish. Best value for money! #### Cons Has minor problems with using Greek characters. After contacting technical support, we are awaiting the relevant update. --- ### Great Product, Features and Support! - Overall rating: 5/5 - Reviewer: Don D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm finally able to see results from my efforts! And the creation process is awesome since I'm able to customize the look, voice and message! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the selection of different types of bots and the easy walk through creation of personal bots to meet my needs. Also love the easy of using them after creation. #### Cons Only that I didn't get the DFY option, so I have to find time to do the work. When you work for a living it's better to have someone else get some of the things done for you. ## More reviews [Next reviews](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/reviews/?page=2) --- HumanBot Reviews, Pros and Cons - 2026 Software Advice