--- title: "Kimoby Software Reviews, Demo & Pricing - 2026" description: "Review of Kimoby Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/conversational-marketing/kimoby-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Kimoby Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/alternatives/) # Kimoby Review From $349/month 1 plan Wondering if Kimoby is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Kimoby 5.0 [(22)](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/#reviews) Pricing Starting at $349.00 flat rate per month ### About Kimoby Kimoby is a leading cloud-based communication platform that offers business service departments a real-time mobile messaging and marketing communication system to streamline operations and improve communication. Kimoby’s Business Instant Messaging is the solution you need to do more with less, save time, increase revenue opportunities, and take the customer service experience to another level. Kimoby seamlessly integrates into your company’s CMS to leverage the data you already have and create tailored customer experiences. Whether you’re a dealership that wants to save time by automating appointment reminders, a bike shop wishing to promote an end-of-season sale, or a human resource department trying to contact deskless workers, Kimoby offers countless opportunities to reach the right person at the right time. Kimoby’s Business Instant Messaging is not your average texting solution. It boasts countless features, like instant marketing campaigns to send targeted offers, the option to send multimedia files, the possibility of automating repetitive tasks like appointment reminders and rescheduling, and even sending mobile payment requests so that customers can settle their invoices... on-the-go. Staff love using Kimoby because it gives them all the information they need at their fingertips, which helps them get on with their work faster. And, since communication between staff and customers is all in one spot, nothing is lost, and customers are never left hanging. Kimoby gives the team the tools to answer customers quicker and provide exceptional, instant, and personalized service that people have come to expect today. Kimoby is essential for all service departments to stay competitive in today’s fast-past world. Today’s economy is mobile, direct, instant, personal, convenient, and intuitive. Does your company measure up? Upgrade today with Kimoby. Wondering if Kimoby is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## Kimoby User Interface ## Popular Kimoby Alternatives Main Product Kimoby 5.0 [(22)](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.74Value for money - 4.90Customer support - 4.95Functionality Pricing Starting at $349.00 per month Get Price Alternative Product [Mobile Text Alerts](https://www.softwareadvice.com/crm/mobile-text-alert-profile/) 4.5 [(86)](https://www.softwareadvice.com/crm/mobile-text-alert-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.35Value for money - 4.61Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) 5.0 [(129)](https://www.softwareadvice.com/sms-survey/textp2p-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.91Value for money - 4.98Customer support - 4.91Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [CM.com Communications Platform](https://www.softwareadvice.com/crm/cm-com-profile/) 4.9 [(7)](https://www.softwareadvice.com/crm/cm-com-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 5.0Customer support - 4.43Functionality Pricing Starting at €0.01 one time Get Price Alternative Product [Sinch Engage](https://www.softwareadvice.com/crm/sinch-engage-profile/) 4.4 [(97)](https://www.softwareadvice.com/crm/sinch-engage-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.28Value for money - 4.22Customer support - 4.23Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Salesmsg](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/) 4.6 [(75)](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.52Value for money - 4.50Customer support - 4.41Functionality Pricing Available upon request Get Price ## Kimoby Pricing and Plans Starting price: $349.00 per month Free Trial Free Version Basic $349.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kimoby Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of Kimoby 2-Way Messaging Activity Dashboard Activity Tracking AI Alerts/Notifications API Appointment Management Appointment Scheduling Audience Targeting Automated Responses Automated Scheduling Autoresponders Billing & Invoicing Campaign Analytics Campaign Management Campaign Planning Campaign Scheduling Campaign Segmentation Collaboration Tools Communication Management Contact Database Contactless NFC Contact Management Credit Card Processing Customer History Customer Segmentation Customer Service Analytics Customizable Branding Customizable Fields Customizable Templates Data Import/Export Data Security Event Triggered Actions Fraud Detection Inbox Management Mass Texting MMS Mobile Alerts Mobile Payments Multi-Campaign Multi-Channel Marketing Multi-Language One-to-One Messaging Personalization Real-Time Analytics Real-time Conversations Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Scheduled Messaging SMS Marketing SMS Messaging Social Media Integration Surveys & Feedback Template Management Third-Party Integrations Unified Communications ## Kimoby Integrations Autosoft DMS Integration rated undefined from -1 review CDK Global Integration rated undefined from -1 review Dealertrack DMS Integration rated undefined from -1 review PBS Systems Integration rated undefined from -1 review Hunter Integration rated undefined from -1 review ## Kimoby User Reviews ## Kimoby customer ratings - Overall rating: 5.0/5 - Total reviews: 22 ### Rating distribution - 5 stars: 21 reviews (95%) - 4 stars: 1 reviews (5%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 4.7/5 - Customer support: 4.9/5 - Functionality: 5.0/5 --- Have you used Kimoby and would like to share your experience with others? ### So glad we installed Kimoby prior to Covid-19 lockdowns! - Overall rating: 5/5 - Reviewer: Ron M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very simple to use, stable platform that has not let us down #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's so intuitive, there is almost no learning curve. #### Cons No issues I can think of, it has been a great experience #### Reasons for choosing Kimoby Ease of integration with our DMS and the rock solid reviews from other dealers #### Vendor response Hi Ron, Thank you so much for the review! Glad to hear that Kimoby was a valuable asset to your business during the trying times we went through. All the best, The Kimoby team Replied July 2021 --- ### Work Smarter not Harder - Overall rating: 5/5 - Reviewer: Joan B. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has made life a lot easier, letting customers know when there vehicle is ready for pick. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of using the the product, for payments, appointment bookings #### Cons nothing I can think off the top of my head and i have not heard of staff not happy with the product #### Reasons for choosing Kimoby It was the one that was least confusing and easy to use #### Vendor response Hi Joan, Thank you for your review! Kimoby is all about helping teams work smarter. Thrilled to hear that we're hitting the mark! All the best, The Kimoby team Replied July 2021 --- ### Depends what you need it for - Overall rating: 4/5 - Reviewer: Jessica S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We liked that it was very easy to use and set up, and can send things out automatically/scheduled #### Cons We did not like that users can easily opt out of receiving messages. We used this to remind employees to send timesheets but they would just opt out and it rendered the system useless --- ### Customer Communications Management Tool with Content Marketing Capabilities - Overall rating: 5/5 - Reviewer: Irene N. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kimoby automates the entire process of marketing which saves time. Customer communication is also at breeze for 24/7 with Kimoby. #### Cons Kimoby does all what I yearn for on my end. Keep it up!. --- ### Love using Kimoby daily and easy to teach to staff - Overall rating: 5/5 - Reviewer: Tyler B. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Instant communication with customers instead of having to wait for them to get a voicemail to respond #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How easy it was for every member to learn to use multiple functions of Kimoby in less than a day #### Cons Not being on a DMS to have a seamless transition with our client base. Having to load our own appointment lists every day. #### Reasons for choosing Kimoby Far more options and user friendly #### Vendor response Hi Tyler, Thank you for your review! We'd love to help you avoid the manual appointment import and it's possible that there's already an integration for your DMS on Kimoby's integration ecosystem. Please reach out to your Customer Success Manager and we'll be happy to assist you in getting set up. All the best, The Kimoby team Replied July 2021 --- ### Amazing product. - Overall rating: 5/5 - Reviewer: Klaudia S. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kimoby is very easy to use, with fantastic support. Great integration with the systems we use. #### Cons Would love to see a 2 way integration with other software's, i.e. CDK. --- ### How i rate Kimoby - Overall rating: 5/5 - Reviewer: Al E. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It sure cuts time from our employees to do other things i like it when i can see that morning who confirmed their appointment for the day #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What i like about this software is the ease to use it. it has cut cost by automatically remind customers of their appointments let them know when they are due for service. allows us to get payment. communicate when their vehicle is done, i can go on for a while. #### Cons I honestly can`t think of anything i dislike about the product. #### Vendor response Hi Al, Thank you for your review! We're happy to hear that Kimoby has had an impact on your bottom line and freed up your employees' time for higher-value tasks. All the best, The Kimoby team Replied July 2021 --- ### Great Product - Overall rating: 5/5 - Reviewer: Tim W. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. With Kimoby we were able to automate some of our tasks, which allows more time to be spent where it is needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software easy to navigate, setting up new users is easy. If you need assistance, a Kimoby representative helps you right away. Verses some systems you actually talk to a real person. #### Cons Would like more reporting, would be nice if we could see if the customer actually came to the store and purchased any product. #### Vendor response Hi Tim, Thank you for your review! Providing the best customer support is deeply ingrained in Kimoby's DNA :) All the best, The Kimoby team Replied July 2021 --- ### EFFICIENT TOOL - Overall rating: 5/5 - Reviewer: MARCO K. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GREAT EXPERIENCE #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros INSTANT BACK AND FORTH COMMUNICATION COMPARED TO EMAILING, PICTURES AND VIDEO ATTACHMENTS ARE GREAT WHEN THE CUSTOMER IS DESCRIBING AN ISSUE ON HIS CAR. #### Cons I WOULD LIKED IT IF THERE IS COURSES IN PLACE TO HAVE US UTILIZE THE SYSTEM TO ITS LIMITS THAT IT OFFERS #### Vendor response Hi Marco, Thank you for your review! We are currently working on a video series that will provide educational content on how to use Kimoboby to excel at Business Instant Messaging. Follow us on LinkedIn to get updates on when these come out. All the best, The Kimoby team Replied August 2021 --- ### Solid product fair price - Overall rating: 5/5 - Reviewer: Paul L. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it has been fabulous #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The level of support is fantastic, any issues are resolved quickly. Their team listens to suggestions for improvements #### Cons have not found any reasons to complain about this software #### Reasons for switching to Kimoby Kimoby was a better platform, meets and exceeds CASL #### Vendor response Hi Paul, Thank you for highlighting the awesome work of our customer success team! All the best, The Kimoby team Replied July 2021 --- Showing 1 - 10 of 22 Reviews Load More Reviews ## Other Top Recommended Customer Communications Management Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **10** times [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **6** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16455) Recently recommended **0** times [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) **4.7** (6434) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Kimoby with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice