# ROUTEE Software Reviews, Demo & Pricing - 2026

> Review of ROUTEE Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/conversational-marketing/routee-profile

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ROUTEE

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Overview

[Alternatives](https://www.softwareadvice.com/conversational-marketing/routee-profile/alternatives/)

# ROUTEE 2026: Benefits, Features & Pricing

Wondering if ROUTEE is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

ROUTEE

4.0

[(23)](https://www.softwareadvice.com/conversational-marketing/routee-profile/#reviews)

Pricing

Starting at $10.60 per month

### About ROUTEE

Routee is a cloud-based platform designed to help businesses of all sizes manage the entire workflow of SMS marketing, from creating campaigns to generating leads. Key features include bulk messaging, two-factor authentication, push notifications, real-time reporting and analytics.

Routee allows businesses to send personalized messages in bulk to customers by including information such as customers’ names, purchase number, ticket number and more. Its marketing automation tool enables users to create campaigns, track interactions, generate subscription forms, target and segment leads across multiple channels. Additionally, it lets retailers track customers’ preferences to send custom emails with promotions, offers and discounts.

Routee comes with an API, which allows businesses to modify the system and integrate it with various third-party applications such as Salesforce, Zoho CRM, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via live chat, documentation and other online measures.

Wondering if ROUTEE is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## ROUTEE User Interface

## Popular ROUTEE Alternatives

Main Product

ROUTEE

4.0

[(23)](https://www.softwareadvice.com/conversational-marketing/routee-profile/#reviews)

Ratings Breakdown

-   3.96Ease of use
-   3.90Value for money
-   4.40Customer support
-   3.83Functionality

Pricing

Starting at $10.60 per month

Get Price

Alternative Product

[Omnisend](https://www.softwareadvice.com/marketing/omnisend-profile/)

4.7

[(836)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.50Value for money
-   4.65Customer support
-   4.50Functionality

Pricing

Starting at $16.00 per month

Get Price

Alternative Product

[WebEngage](https://www.softwareadvice.com/bi/webengage-profile/)

4.5

[(32)](https://www.softwareadvice.com/bi/webengage-profile/#reviews)

Ratings Breakdown

-   4.44Ease of use
-   4.29Value for money
-   4.48Customer support
-   4.31Functionality

Pricing

Starting at $1000.00 per month

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.96Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17626)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.36Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/)

4.2

[(530)](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/reviews/)

Ratings Breakdown

-   3.81Ease of use
-   3.83Value for money
-   3.93Customer support
-   4.27Functionality

Pricing

Starting at $25.00 per month

Get Price

## ROUTEE Pricing and Plans

Starting price: $10.60 per month

Free Trial

Free Version

Basic

$10.60

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ROUTEE Features

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of ROUTEE
    
    2-Way Messaging
    
    Activity Dashboard
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    API
    
    App Notifications
    
    Appointment Management
    
    Appointment Scheduling
    
    Authentication
    
    Auto-Dialer
    
    Automated Responses
    
    Automated Scheduling
    
    Automatic Call Distribution
    
    Behavior Tracking
    
    Callback Scheduling
    
    Call Center Management
    
    Call Disposition
    
    Caller ID
    
    Call List Management
    
    Call Logging
    
    Call Monitoring
    
    Call Recording
    
    Call Reporting
    
    Call Routing
    
    Call Scripting
    
    Call Tracking
    
    Call Transfer
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Chatbot
    
    Chat/Messaging
    
    Click Tracking
    
    Communication Management
    
    Computer Telephony Integration
    
    Contact Database
    
    Contextual Targeting
    
    Credential Management
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Data Verification
    
    Drag & Drop
    
    Drip Campaigns
    
    Dynamic Content
    
    Email Automation
    
    Email Campaign Management
    
    Email Distribution
    
    Email Management
    
    Email Marketing
    
    Email Monitoring
    
    Email Templates
    
    Engagement Tracking
    
    GDPR Compliance
    
    Geolocation
    
    Geotargeting
    
    Image Library
    
    Interaction Tracking
    
    IVR
    
    Knowledge-Based Authentication
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Notifications
    
    Lead Nurturing
    
    Lead Qualification
    
    Lead Segmentation
    
    Link Shortening
    
    List Management
    
    Live Chat
    
    Marketing Automation
    
    Marketing Calendar
    
    Mass Texting
    
    Message Personalization
    
    MMS
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile Authentication
    
    Mobile Coupons
    
    Mobile Keywords
    
    Mobile Optimization
    
    Monitoring
    
    Multi-Campaign
    
    Multi-Channel Communication
    
    Multi-Channel Management
    
    Multi-Channel Marketing
    
    Multi-Factor Authentication
    
    Multi-Language
    
    Multiple Scripts
    
    Multivariate Testing
    
    Notification Scheduling
    
    Online Forms
    
    Out-of-Band Authentication
    
    Personalization
    
    Phone Key Input
    
    Policy Management
    
    Polls/Voting
    
    Pre-recorded Messages
    
    Push Notifications
    
    Queue Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    ROI Tracking
    
    Sales Analytics
    
    Scheduled Messaging
    
    Search Marketing
    
    Segmentation
    
    Self Service Portal
    
    Shortcodes
    
    Single Sign On
    
    SMS Marketing
    
    SMS Messaging
    
    SMS Notifications
    
    Social Marketing
    
    Social Media Integration
    
    Social Promotion
    
    Subscription Management
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Template Management
    
    Text to Speech
    
    Text-to-Win
    
    Third-Party Integrations
    
    Two-Factor Authentication
    
    Unsubscribe Database
    
    Video Chat
    
    Visual Analytics
    
    Voice Customization
    
    Voice Mail
    
    Web Forms
    
    Web Notifications
    
    Website Visitor Tracking
    

## ROUTEE Integrations

OpenCart

Integration rated undefined from -1 review

CS-Cart Store Builder

Integration rated undefined from -1 review

PrestaShop

Integration rated undefined from -1 review

WordPress

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

Adobe Commerce

Integration rated undefined from -1 review

See all 10 integrations

## ROUTEE User Reviews

Overall Rating

4.0

Ratings Breakdown

5

43%

4

43%

3

0%

2

0%

1

13%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

4.4

Functionality

3.8

Have you used ROUTEE and would like to share your experience with others?

VR

Verified

Reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Eshop Owner Routee Review

4

4 years of Routee usage. Few or none problems at all. Easy to use.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.

Cons:

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

Read More

TS

Tony S.

Verified reviewer

Telecommunications

Self-Employed

Used daily for less than 2 years

Review source

Reviewed January 2021

One of the best SMS providers

4

I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

Cons:

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.

Reasons for choosing ROUTEE

Best value for money

Reasons for switching to ROUTEE

Silverstreet were great but again, sometimes they were not using Direct Connections as stated or the ported mobile numbers were not correctly identified.

Read More

TO

Toni O.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2020

Can't recommend

1

I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Ratings Breakdown

3

Ease of use

2

Value for money

1

Customer support

2

Functionality

Pros:

Easy to use. Software backend looks good.

Cons:

The attitude of customer service is really bad. They don't want to help at all.

Vendor Response

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

Replied May 2020

Read More

jM

jean christophe M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

FINANCE DIRECTOR

5

reliable for sure.

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Reliable in sending sms. it is very important in medical use.

Cons:

some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

Reasons for choosing ROUTEE

NO

Reasons for switching to ROUTEE

NOT reliabal AT ALL. in belgium 1/3 of sms didnt arrived !

Read More

CB

Christos B.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

SMS Feature

4

People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

3

Functionality

Pros:

Good Detailed Documentation and Examples

Cons:

Examples did not Include VB.NET and some errors in JSON strings

Read More

AZ

Athanasios Z.

Verified reviewer

Renewables & Environment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Routee sms gateway

5

positive. Definitely i recommend it

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report

Cons:

a bit complicated. Obviously the programmers don't have in mind the user but the functionality

Read More

VR

Verified

Reviewer

Information Technology and Services

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed June 2019

Simple but not simpler

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of use, the quality of services, the customer support and of course the low pricing.

Cons:

Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

Read More

DJ

Dragana J.

Verified reviewer

Education Management

Self-Employed

Used daily for less than 12 months

Review source

Reviewed December 2019

BEST RECOMMENDATIONS

5

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE

Cons:

I can't find any suggestion that I can say is not good for this platform

Read More

DK

Danish K.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed September 2022

10/10 and A+ for ROUTEE

5

i give ROUTEE 10/10. Customer service great. I like ROUTEE overall

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Ease to use. I love to use this software.

Cons:

I'm using ROUTEE from last 2 year ,I notice few or none problem at all.

Read More

MK

Mario K.

Restaurants

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

The most user friendly platform

5

It has been a great time using the platform.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.

Cons:

Have not found any up to now, the creators are upgrading it very often adding better and better features.

Read More

Showing 1 - 10 of 23 Reviews

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