# TruChat Software Reviews, Demo & Pricing - 2026 > Review of TruChat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/conversational-marketing/truchat-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / TruChat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # TruChat 2026: Benefits, Features & Pricing Wondering if TruChat is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview TruChat 5.0 [(3)](https://www.softwareadvice.com/conversational-marketing/truchat-profile/#reviews) Pricing Starting at $30.00 per month ### About TruChat TruChat is a versatile, intelligent chatbot and live chat solution that enables marketers to build multichannel conversational experiences without any coding. TruChat's AI-powered chatbot builder empowers business of all sizes to build, configure and manage their own intelligent customer services via natural language processing. It enables users to create their own branded virtual agents capable of human-like conversations, who are capable of connecting with customers across all major messaging platforms, websites and mobile apps. From a single dashboard, TruChat enables businesses to scale their support operations from one employee to thousands of agents and bots working together. Wondering if TruChat is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## TruChat User Interface ## Popular TruChat Alternatives Main Product TruChat 5.0 [(3)](https://www.softwareadvice.com/conversational-marketing/truchat-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [UChat](https://www.softwareadvice.com/live-chat/uchat-profile/) 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.84Value for money - 4.71Customer support - 4.90Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) 5.0 [(31)](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.69Value for money - 4.83Customer support - 4.84Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Clepher](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) 4.8 [(88)](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.73Value for money - 4.79Customer support - 4.68Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(80)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.34Value for money - 4.25Customer support - 4.61Functionality Pricing Starting at $16.67 per month Get Price ## TruChat Pricing and Plans Starting price: $30.00 per month Free Trial Free Version Basic $30.00 usage based, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TruChat Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of TruChat A/B Testing Activity Dashboard AI/Machine Learning Alerts/Escalation API Appointment Management Appointment Scheduling Audience Targeting Campaign Management Campaign Segmentation Chatbot Chat Transcript Code-free Development Collaboration Tools Communication Management Configurable Workflow Contact Database Contact Management Contextual Guidance CRM Customer Database Customer Segmentation Customer Service Analytics Customizable Branding Customizable Fields Data Import/Export Document Storage Drag & Drop Email Automation Email Management Engagement Tracking Event Triggered Actions Feedback Management For Developers Group Messaging Human Handover Intent Recognition Interaction Tracking Knowledge Base Management Lead Capture Lead Distribution Lead Management Lead Nurturing Lead Qualification Live Chat Monitoring Multi-Channel Management Multi-Channel Marketing Multi-Language Natural Language Processing Natural Language Search Offline Form One-to-One Messaging Performance Metrics Pre-Configured Bot Proactive Chat Real-Time Analytics Real-time Consumer-facing Chat Real-time Conversations Real-Time Data Real-Time Monitoring Reporting/Analytics Reporting & Statistics Search/Filter SMS Messaging Speech Recognition Surveys & Feedback Template Management Visual Analytics Workflow Management ## TruChat Integrations Twilio Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ## TruChat User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used TruChat and would like to share your experience with others? VR Verified Reviewer Management Consulting Self-Employed Used daily for less than 12 months Review source Reviewed February 2019 The Best Conversational Platform Out There 5 I wanted to provide support to my users on a 24/7/365 basis. I can now do that with TruChat through my website and Facebook page, etc. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The fact that I can build one chatbot and deploy it to my Facebook page, website, and Twitter makes it easy to create a complex omni-channel bot and maintain it. The natural language processing is easy to use and works great. My TruChat chatbot is able to respond to my customers' questions. I also like the visual flow builder, which lets me create complex scripted flows with drag-and-drop. The mobile app notifies me when a visitor lets me monitor a chat in process and even take over from the bot! Cons: Not much to complain about. I'd like to see more templates and I know that more are coming. Read More VS Van S. Construction 2-10 employees Used daily for less than 12 months Review source Reviewed February 2019 TruChat Review 5 24-7 response to all of our potential customers Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intuitive and responsive to all the users. Answers the question 24-7 Excellent Service Cons: Nothing - worked Perfect for all our users Vendor Response Thanks Van. It is a pleasure working with your company. We will work with you to continue to optimize the results of your chatbot so your company can continue to be a leader in your industry. Replied February 2019 Read More TK Taylor K. Verified reviewer Hospitality 501-1000 employees Used monthly for less than 6 months Review source Reviewed January 2025 Truchat = versatile 5 My experience has been positive, no complaints and always a smooth process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how versatile Truchat is and that it isn't done with coding. Cons: I don't have any complaints really. Maybe more templates would be nice, but honestly it's great. Read More Showing 1 - 3 of 3 Reviews ## Other Top Recommended Live Chat Software [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24125) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4465) Recently recommended **0** times Stuck Between Options? Our experts can help you compare TruChat with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice