# Best 15 Medallia Concierge Alternatives in 2026 - Software Advice > Find the top Medallia Concierge Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Customer Communications Management Software for your business. Source: https://www.softwareadvice.com/conversational-marketing/zingle-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / [Medallia Concierge](https://www.softwareadvice.com/conversational-marketing/zingle-profile/) / Medallia Concierge Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/conversational-marketing/zingle-profile/)[Reviews](https://www.softwareadvice.com/conversational-marketing/zingle-profile/reviews/) Alternatives # Best 15 Medallia Concierge Alternatives Medallia Concierge 4.5 [(117)](https://www.softwareadvice.com/conversational-marketing/zingle-profile/reviews/) Starting Price: $179.00 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives ## Preview of Top Medallia Concierge Alternatives Main Product Medallia Concierge 4.5 [(117)](https://www.softwareadvice.com/conversational-marketing/zingle-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.52Value for money - 4.62Customer support - 4.41Functionality Pricing Starting at $179.00 per month Get Price Top Alternative Thryv 4.2 [(526)](https://www.softwareadvice.com/crm/thryv-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 4.03Value for money - 4.25Customer support - 4.12Functionality Pricing Starting at $244.00 per month Get Price Top Alternative Whistle Messaging 4.7 [(132)](https://www.softwareadvice.com/product/147085-Whistle/reviews/) Ratings Breakdown - 4.55Ease of use - 4.59Value for money - 4.64Customer support - 4.48Functionality Pricing Available upon request Get Price Top Alternative Birdeye 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Get Price Top Alternative Intercom 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 3.99Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $39.00 per month Get Price Top Alternative Quiq 4.5 [(37)](https://www.softwareadvice.com/conversational-marketing/quiq-profile/#reviews) Ratings Breakdown - 4.76Ease of use - 4.47Value for money - 4.59Customer support - 4.32Functionality Pricing Starting at $6000.00 per month Get Price ## Medallia Concierge Alternatives [### Thryv](https://www.softwareadvice.com/crm/thryv-profile/) 4.2 [(526)](https://www.softwareadvice.com/crm/thryv-profile/reviews/) Starting Price: $244.00 per month Free trial Free version Starting Price: $244.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Thryv - 2-Way Messaging - Access Controls/Permissions - Activity Tracking See All 2% Shared Features with Medallia Concierge - Live Chat ### Integrations Comparison 98% Unique Integrations for Thryv - Acuity Scheduling - AWeber - Better Proposals See All 2% Shared Integrations with Medallia Concierge - Meta for Business See Thryv Screenshots [### Whistle Messaging](https://www.softwareadvice.com/product/147085-Whistle/) 4.7 [(132)](https://www.softwareadvice.com/product/147085-Whistle/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 94% Unique Features for Whistle Messaging - Activity Dashboard - API - Autoresponders See All 6% Shared Features with Medallia Concierge - Multi-Channel Communication - Reporting/Analytics ### Integrations Comparison 100% Unique Integrations for Whistle Messaging - Amadeus HotSOS - Beds24 - Clock PMS See All 0% Shared Integrations with Medallia Concierge - No shared integrations See Whistle Messaging Screenshots [### Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 88% Unique Features for Birdeye - Activity Dashboard - AI Writing Assistant - AI/Machine Learning See All 12% Shared Features with Medallia Concierge - Customer Segmentation - Customizable Fields - Customizable Templates See All ### Integrations Comparison 99% Unique Integrations for Birdeye - ABELDent - AccuLynx - Actionstep See All 1% Shared Integrations with Medallia Concierge - Meta for Business See Birdeye Screenshots [### Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Intercom - Access Controls/Permissions - Activity Dashboard - Automated Responses See All 8% Shared Features with Medallia Concierge - Customizable Fields - Customizable Templates - Engagement Tracking See All ### Integrations Comparison 99% Unique Integrations for Intercom - 24sessions - Affogata - Aircall See All 1% Shared Integrations with Medallia Concierge - Meta for Business See Intercom Screenshots [### Quiq](https://www.softwareadvice.com/conversational-marketing/quiq-profile/) 4.5 [(37)](https://www.softwareadvice.com/conversational-marketing/quiq-profile/#reviews) Starting Price: $6000.00 per month Free trial Free version Starting Price: $6000.00 per month Free trial Free version ### Features Comparison 100% Unique Features for Quiq - Appointment Scheduling - Human Handover - Inbox Management See All 0% Shared Features with Medallia Concierge - No shared features ### Integrations Comparison 100% Unique Integrations for Quiq - Freshdesk - Kustomer - Microsoft 365 See All 0% Shared Integrations with Medallia Concierge - No shared integrations See Quiq Screenshots [### inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Starting Price: $1.00 per month Free trial Free version Starting Price: $1.00 per month Free trial Free version ### Features Comparison 93% Unique Features for inconnect - Alerts/Escalation - API - Automated Routing See All 7% Shared Features with Medallia Concierge - Multi-Channel Communication - Reporting/Analytics ### Integrations Comparison 100% Unique Integrations for inconnect - Instagram - SMS Marketing Services - Twitter/X See All 0% Shared Integrations with Medallia Concierge - No shared integrations See inconnect Screenshots [### Infobip](https://www.softwareadvice.com/crm/infobip-profile/) 4.6 [(14)](https://www.softwareadvice.com/crm/infobip-profile/#reviews) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 88% Unique Features for Infobip - 2-Way Messaging - Call Recording - Chat/Messaging See All 13% Shared Features with Medallia Concierge - Engagement Tracking - Reporting/Analytics ### Integrations Comparison 94% Unique Integrations for Infobip - Adobe Campaign - CleverTap - Creatio CRM See All 6% Shared Integrations with Medallia Concierge - Meta for Business See Infobip Screenshots [### Haber Chat](https://www.softwareadvice.com/customer-communications-mngt/haber-chat-profile/) No reviews yet Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 0% Unique Features for Haber Chat - No unique features 0% Shared Features with Medallia Concierge - No shared features ### Integrations Comparison 100% Unique Integrations for Haber Chat - Bitrix24 - Google App Engine - HubSpot CRM See All 0% Shared Integrations with Medallia Concierge - No shared integrations See Haber Chat Screenshots [### Sinch Engage](https://www.softwareadvice.com/crm/sinch-engage-profile/) 4.4 [(44)](https://www.softwareadvice.com/crm/sinch-engage-profile/reviews/) Starting Price: $49.00 per month Free trial Free version Starting Price: $49.00 per month Free trial Free version ### Features Comparison 88% Unique Features for Sinch Engage - Alerts/Notifications - API - Chat/Messaging See All 13% Shared Features with Medallia Concierge - Multi-Channel Communication - Reporting/Analytics ### Integrations Comparison 100% Unique Integrations for Sinch Engage - ActiveCampaign - BigCommerce - Epic See All 0% Shared Integrations with Medallia Concierge - No shared integrations See Sinch Engage Screenshots [### Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Starting Price: $69.00 per month Free trial Free version Starting Price: $69.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Bitrix24 - API - Approval Process Control - Approval Workflow See All 3% Shared Features with Medallia Concierge - Customer Segmentation - Multi-Channel Communication ### Integrations Comparison 99% Unique Integrations for Bitrix24 - 3CX - Albato - Alegra See All 1% Shared Integrations with Medallia Concierge - Meta for Business See Bitrix24 Screenshots [### Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Starting Price: $79.00 per month Free trial Free version Starting Price: $79.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Kangaroo - Access Controls/Permissions - Activity Tracking - Alerts/Notifications See All 8% Shared Features with Medallia Concierge - Customer Segmentation - Customizable Fields - Customizable Templates See All ### Integrations Comparison 100% Unique Integrations for Kangaroo - Adobe Commerce - Amazon API Gateway - BigCommerce See All 0% Shared Integrations with Medallia Concierge - No shared integrations See Kangaroo Screenshots [### Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Starting Price: $59.00 per month Free trial Free version Starting Price: $59.00 per month Free trial Free version ### Features Comparison 94% Unique Features for Wati - Activity Dashboard - AI Copilot - AI/Machine Learning See All 6% Shared Features with Medallia Concierge - Live Chat - Reporting/Analytics ### Integrations Comparison 100% Unique Integrations for Wati - HubSpot Content Hub - Klaviyo - Pabbly Connect See All 0% Shared Integrations with Medallia Concierge - No shared integrations See Wati Screenshots [### Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) 4.5 [(1139)](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 92% Unique Features for Marketing 360 - Activity Dashboard - Alerts/Notifications - API See All 8% Shared Features with Medallia Concierge - Audience Targeting - Customer Segmentation - Customizable Fields See All ### Integrations Comparison 93% Unique Integrations for Marketing 360 - BigCommerce - Booker - Google Ads See All 7% Shared Integrations with Medallia Concierge - Meta for Business See Marketing 360 Screenshots [### Solutionreach](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/) 3.8 [(236)](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/reviews/) Starting Price: $329.00 per month Free trial Free version Starting Price: $329.00 per month Free trial Free version ### Features Comparison 96% Unique Features for Solutionreach - 2-Way Messaging - Activity Dashboard - API See All 4% Shared Features with Medallia Concierge - Customizable Templates - Reporting/Analytics ### Integrations Comparison 0% Unique Integrations for Solutionreach - No unique integrations 0% Shared Integrations with Medallia Concierge - No shared integrations See Solutionreach Screenshots [### Mobile Text Alerts](https://www.softwareadvice.com/crm/mobile-text-alert-profile/) 4.5 [(86)](https://www.softwareadvice.com/crm/mobile-text-alert-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 87% Unique Features for Mobile Text Alerts - 2-Way Messaging - Activity Dashboard - Activity Tracking See All 13% Shared Features with Medallia Concierge - Customizable Fields - Customizable Templates - Multi-Channel Communication See All ### Integrations Comparison 100% Unique Integrations for Mobile Text Alerts - Act! - ActiveCampaign - Acuity Scheduling See All 0% Shared Integrations with Medallia Concierge - No shared integrations See Mobile Text Alerts Screenshots Still Not Sure? Our experts can help you compare Medallia Concierge with other top options, so you can find the best fit for your needs.