CoreHealth

RATING:

4.9

(17)

About CoreHealth

CoreHealth's wellness management software powers health and wellness programs for large to medium employer enterprises, corporate wellness companies, insurers, health coaching companies, employee assistance providers, group benefits brokers, human resources consulting firms, and health systems. CoreHealth does not provide wellness services - just the technology, so our customers know their programs are constantly evolving to meet the unique needs of every client. CoreHealth brings together a modern, design aesthetic with intuitive technology to ensure a personalized experience at every level, enabling users to drive healthy behavior change. Our solutions are listed below: CoreHealth Pro allows wellness providers to better engage with members, users, and participants...

CoreHealth Pricing

One-time setup fee and an annual per-person license fee (per eligible, per engaged and volume pricing available). In order to receive accurate pricing information, contact CoreHealth directly.

Starting price: 

$10,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Activity tracking, virtual self-directed or coach-directed programs, wellness program management and micro-learning programs
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CoreHealth Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for CoreHealth

1 - 5 of 17 Reviews

Adam

Verified reviewer

Human Resources, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Great tools, better support

PROS

User friendly, very customizable. and top notch support at all levels. They have great out of the box solutions, and are also willing to work with you to create something unique to your organizational needs.

Brittany

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Great Software & Customer Services

The customer service is unbeatable! The weekly training and communication with the Ninjas is outstanding! The software allows the flexibility to make it "your own" to better fit the needs of your own company.

PROS

The flexibility and ease of customization were a few of the top reasons we chose CoreHealth. Working with the team has been wonderful. They strive for greatness, and are always quick to assess our needs as customers. Constant development of new features keeps the software fresh and fun!

CONS

The reporting tool is a bit dated; therefore, we use a separate tool for reporting. Our coaches have provided feedback that the coaching scheduler is not exactly user-friendly. They would love the ability to schedule impromptu sessions with users without being tied to a coaching program and with greater ease. Also, the video coaching tool isn't as widely used because the interface isn't favored by the coaching team.

Reasons for switching to CoreHealth

We did not have flexibility to create our own assessments, coaching programs, etc. We also were not able to request new features, even for a fee. The service was great but ultimately, we needed to switch to better suit our needs.

Vendor Response

Brittany, thank you for the positive feedback! We appreciate your input on updating our reporting tool and providing us a better insight into how coaches are utilizing their sessions. Our CEO has read and forwarded your review to our implementation and development teams who will be considering your comments for future product developments and modifications. We are committed to evolving our platform and your review is greatly appreciated

Replied August 2021

Alex

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2023

Employee Review on CoreHealth

PROS

Th ease of use of the platform to upload user data.

CONS

coaching programs and scheduling features.

Jack

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Robust & User-Friendly

CoreHealth has enabled us to be competitive in the market with our technology.

PROS

It provides great value - with broad capabilities, great security, flexibility, and customization - but very affordable.

CONS

The platform needs to broaden its capabilities for overall health & wellbeing and include automated & personalized text messaging to remain competitive. It has resources, but needs to add automated, user-friendly "engagement" tools to keep participants coming back.

Reason for choosing CoreHealth

Value, flexibility, affordability and partnership.

Reasons for switching to CoreHealth

To meet increasing technology demands of clients and prospects.

Vendor Response

Jack, thank you for the kind feedback! We appreciate your input on broadening our health and wellness outreach to users via text and your thoughts on engagement tools. Our CEO has read and forwarded your review to our implementation and development teams who will be considering your comments for future product developments and modifications. We are committed to evolving our platform and your review is greatly appreciated.

Replied August 2021

David

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

CoreHealth Delivers on Their Promise to Help you Go Fast, Go Wide and Go Deep

We have enjoyed working with CoreHealth! From the sales process, to implementation and ongoing support; they have been responsive and always willing to help in any way possible. The flexibility and interoperability of the CoreHealth platform has allowed us to stay competitive in the ever-changing landscape of health and wellbeing. One key-differentiator we saw in CoreHealth was their commitment to being a technology provider and not a program provider. As a program provider, you don’t want to compete with your technology vendor for business. Not only do we not compete directly, but CoreHealth has been an excellent source of lead-generation and a valued partner in promoting our integrated care management solutions. Their commitment to innovation and technology gives us confidence that we will have a platform that is relevant and competitive for years to come.

PROS

Creative freedom and control - as a provider of products and services we wanted a platform that would support our programs and solutions in the way we wanted to deliver them, rather than forcing us to modify our delivery to fit within their technology. The CoreHealth platform offers more flexibility, configuration and customization options than we found with any other wellness platform vendor. They allow multiple ways to integrate with other systems and data, and the modular framework of the platform allows us to easily add and remove features, components and content.

CONS

With control and freedom also comes responsibility. The platform is fairly complex and is not turnkey or plug-and-play. To effectively administer the platform and get the most out of the technology the administrator should have a decent understanding of SaaS systems and CMS framework. The other piece we were hoping for was more built-in content, but they do have an extensive network of content partners that have solutions ready to integrate into their platform.

Vendor Response

Thank you for the honest feedback. We recognize our platform is best suited for more sophisticated providers (unless you implement our turnkey Wellbeing123 product). As you know, it's through our sales process where we determine if there is a mutual fit to ensure you are set up for success. Sophisticated wellness providers with complex needs is truly our niche - helping those providers elevate their programs and meet the unique needs of each client is our strength. We are committed to helping customers develop a competitive advantage and grow their business by referring leads and supporting them through the sales process. It's a real pleasure working with you and your team. The CoreHealth team thanks you.

Replied January 2019