GovPilot vs VelocityEHS
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.2 / 5
Value for Money
4.6 / 5
4.2 / 5
Customer Support
4.8 / 5
4.3 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
December 9, 2022
May 9, 2023
Pros/Cons
Pros
- The staff has been amazing and extremely helpful. They make you feel like you are there only customer and every issue large or small is handled and resolved promptly.
- That's where, I believe, "web-based" GIS has a big future and the good people at GovPilot have created a great tool that displays mapping data clearly to the public via a custom Internet web portal.
- It's very flexible to our needs. If we need help or a change to the system your support team is very responsive and acceptable of our requests.
Cons
- We have missing addresses/Block and Lots in the public map database they use. Missing properties must be added individually, which is tedious.
- In every category, there just seems to be to much information required. I also dislike that everything is addressed driven.
- As with any new system, the start-up was a bit frustrating working out kinks etc.
Pros
- My experience with the software has always been good, it is visual and easy to use and the customer service has always been excellent, quick and effective.
- Having access to this helps all areas keep their MSDS/SDS and chemical control in line by having the ability to know what chemicals/products are approved for use in the department.
- Excellent customer service and fantastic subscription service allowing consecutive users.
Cons
- It is difficult to get rid of old mistakes once you have added them onto the system, for example if you create a base control by mistake.
- Functionality can be difficult to understand and apply to individual business needs. Often there is a lack of support materials specific to the issue being encountered.
- I have yet to find anything about this software that would warrant a negative comment.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
