JWorks CMS
About JWorks CMS
JWorks CMS Pricing
Contact Equivant for pricing details.
Starting price:
$1.00
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for JWorks CMS
2 Reviews
Teresa
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Always a great experience with this company.
Although we do not use the JWorks product, my office has been a customer of Equivalents CourtView Justice Systems products for more than 28 years. We are very satisfied with the CourtView 2 case management system and look forward to upgrading to one of the newer versions such as JWorks as funding becomes available. We also appreciate the professionalism of their customer service and support services. The support staff always work with us until our issues are timely resolved. We recently took advantage of their Business Process Service and even after being on our current version 11 years, the trainer was able to give us many ideas to use the system to make us more efficient. One idea showed us an automated process that allows us to stop routing the physical files from clerk to clerk for further processing. That tip alone was worth the cost of the review!
Mel
Government Administration, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
Loss of Productivity - Go with an earlier product and avoid Jworks until bugs are fixed
Slow productivity, many lost minutes and hours while waiting for "fixes" to be implemented.
PROSThis is a browser based case management system. It is customizable and fairly simple to learn if you like doing all your transactions on a micro-manager level. The customer service is great, but at this price point it should be.
CONSThis browser based system is extremely slow. Each transaction takes many separate steps to complete using several different tabs to input information in, and nothing is streamlined. The product forces the user to use a different "parent screen" and "child screen" for each transaction. Productivity has slowed down because of this case management system. The program is not intuitive and does not flow in a sensible manner. There are still bugs in the program that should have been fixed six or more months ago.
Reasons for switching to JWorks CMS
Governmental decision, Jworks was to help our unit go "paperless". We are two years in and have made no progress going paperless. We do not even have a way to integrate it so the general public can actually do a case search online, like so many other courts have right now.
Vendor Response
Hi Mel B., Thank you for your detailed feedback about JWorks and relating your positive experience with our customer service teams. We are committed to making JWorks a premier solution and welcome the chance to hear more about your experience. Please contact us directly at 800-406-4333 or support@equivant.com.
Replied May 2022