Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
3.5 / 5
Customer Support
4.0 / 5
Functionality
4.0 / 5
Pros
"Native to Salesforce Speed of application is much better now with the Angular UI Can handle very complex sales structures Easy to setup and configure, great support"
"Quote to Cash is the reason Apttus was chosen. "
"The idea of Configure Price Quote in salesforce is what brought our attention to Apttus in the first place."
Cons
"Releases can be a little difficult to keep up with if you highly customize your instance "
"All updates generally require significant testing to ensure that unforeseen problems do not occur. The updates are a real problem."
"Each module was built in silos (CPQ, CLM, BRR)"
Apttus CPQ Reviews
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September 2018
Ellen Caroline from MD Grand Rounds
Company Size: 201-500 employees
Industry: Information Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
September 2018
With Apttus CPQ we can track and improve sales metrics with the best administration.
Apttus CPQ improves the capacity of prices of complex offers and generates professional and convincing proposals from templates. With Apttus CPQ, we were able to simplify and optimize the configuration of the product, the prices and the creation of proposals and the administration process. With this product, the sales team has the ability to configure product offerings with great efficiency and can track and improve related sales metrics. In addition, the administration of Apttus CPQ is easy compared to similar products. We implemented Apttus for practically all our sales representative processes, and in doing so we discovered that thanks to Apttus, the company managed to significantly increase the ROI.
Pros
Apttus CPQ we were able to configure the product offers and we were able to scrape and improve the sales metrics. We also simplify the configuration of the product, prices, create proposals and is easier to manage than other similar products. We increase the satisfaction of sales from the perspective of the quotation and contracting process.
Cons
All updates generally require significant testing to ensure that unforeseen problems do not occur. The updates are a real problem.
October 2016
Ahmed from Imprivata
Company Size: 201-500 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
October 2016
Advanced CPQ 100% Native on SFDC
Apttus is a highly sophisticated tool that allows us to build quotes based on complicated product structures and generate proposals for our customers. The product is 100% native to SFDC, so it leverages custom objects, fields, workflows and apex that can be easily configured and built upon. Support and training are also plus points for this great product.
Pros
Native to Salesforce Speed of application is much better now with the Angular UI Can handle very complex sales structures Easy to setup and configure, great support
Cons
Releases can be a little difficult to keep up with if you highly customize your instance
October 2018
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
4.0
Functionality
4.0
October 2018
Apttus has its challenges
Pros
Quote to Cash is the reason Apttus was chosen.
Cons
Each module was built in silos (CPQ, CLM, BRR)
August 2019
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
1.0
Functionality
4.0
August 2019
great product, bad company
Pros
the company was a leader in the space for a reason
Cons
going through serious churn problems and bad customer support
April 2017
HARISH from Lumen21, Inc
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2017
Great source to manage your Quote to order to cash (CPQ)
wow. it was awesome and great tool that i have been using for configuring prices AND quoting to vendors selections which is good for integration too. this is really great out sourcing tool for netsuite.
March 2017
Jason from Apttus
Company Size: 1,001-5,000 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
April 2016
David from CenturyLink
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
April 2016
Apttus is our platform for the future!
My experience with Apttus has been excellent! I have worked closely with Apttus Professional Services to implement a custom solution that meets the needs of our very complex environment and they have done a great job teaming with us to build a platform that will help us move into the future. Pros Intuitive Responsive Configurable Powerful pricing Integration Force.com native/Reporting Apttus Professional Services is the best! Cons Required some customization to fully meet our needs, which is understandable given our environment
February 2016
Srihari from Tech Mahindra
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
February 2016
Apttus gives total control and freedom to create and customize a CPQ solution quite quick and easy.
The best part of Apttus is it has all the CPQ business logic built in to meet different scenarios for different clients. A month of training session would be enought to switch to Apttus. Very good developer guide, easy to follow and in-depth explanations are available. Community and partner portal is cool. Responsible point of contacts are assigned by Apttus. The only limitation i see is the limitation due to the governor limits of the platform on which Apttus is developed. Over all it is simple, easy to learn and use.
January 2017
Jill from Luminex Corporation
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
January 2017
Good product, less functionality than we were hoping for
Apttus CPQ has a lot of functionality - but not always where we need it. Where we are finding the gap is in pricing. Each customer has to have their own price list and with the number of customers with specific pricing, we are looking at a lot of price lists to maintain. Otherwise, the functionality is great!
Pros
love the visibility from Opp to quote to agreement
Cons
Pricing limitations
April 2016
Rita from SunGard Public Sector
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Customer support
5.0
April 2016
Great Software but complicated setup.
This software works great and is native in Salesforce. However it is complicated to setup. I would prefer not to have to write custom charge criteria or to have to write custom Apex call back code. But it does offer a wide flexibility and they have some great features coming in the next releases. It is worth checking this software out for sure.
November 2018
Anonymous
Company Size: 5,001-10,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
November 2018
Contract Management solutions
Pros
Core business user groups are very keen on proposal and quoting features.
Cons
However, administration can be tedious and customizing is difficult.
February 2016
Shirish from Wolters Kluwer
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
A great CPQ tool built natively in Salesforce
Apttus CPQ is a wonderful tool which handles all the aspects of the CPQ seamlessly. The best part we liked was that it was native within Salesforce and not as a standalone application on another site. It was easily customizable and setting it up was quick and painless. As any third party software, it didn't fit exactly to our process and we had to change our process to fit the application, but not too much though. Overall a great tool to have in your Salesforce belt.
May 2017
nicole from samson
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
2.0
Functionality
2.0
May 2017
Can't handle our customization.
Pros
The idea of Configure Price Quote in salesforce is what brought our attention to Apttus in the first place.
Cons
We were promised so many things, yet in the end were told we have too much customization and difficult pricing process.
March 2016
Jodi from SunGard availability services
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
March 2016
Must have product
We are really getting our teeth into the process and the advantages of the Apttus CPQ We are yet to find any cons as in early stages but the functionality so far is really flexible for our business needs
January 2017
Todd from Luminex Corp.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Apttus CPQ review
I enjoy the UI, once you learn the software behaviors. Our Sales Team uses to pick products and create quotes for external customers.
October 2016
Ihab from ABB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
October 2016
Good product for quotation prcoess
The company is committed to modify and upgrade the product joining the customer journey and in different divisions across the globe
October 2016
Tony from insidesales.com
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2016
Full of features and easy to use
I really like using it everyday and being able easily get my contracts out to my manager and to the customer so quickly.
October 2016
Chetan from cognizant
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2016
Improves sales process and quoting experience in whole better way
loved their machine learning capability on top of their quote to cash solutions. Also x author products makes user taks very easy.
October 2016
Reddy from Aruvio
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Apttus CPQ is great
Apttus CPQ covers all cases that we ever needed. Their support and services organization is exceptional.
April 2018
Anonymous
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: GetApp
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
April 2018
Like Optiv, but we need more.
Pros
Its integration with Salesforce is its finest attribute. I can finally map Account and Opportunity objects!
Cons
Not enough options for customization allowed on existing templates (ie editing or changing names, creating custom buttons, etc).