Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.

We like the ease of quoting jobs from price lists, easy to print job sheets and delivery notes, quick to send emails and marketing tab.

Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.

I find it easy to use and when I have any problems then the support staff are helpful and get it sorted quickly for me.

When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.

The really great thing about Clarity is that is modular so you can grow the system as your needs grow.

My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.

Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems.

Great for planning production and quick and easy quoting.

It has all the elements I need for an accurate and comprehensive quoting mechanism.

The ease of use and the way it works seamlessly  with our accounts package.

I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.

The reliance on a physical server is a hindrance.

It saves time, and has dramatically improved the performance and daily running of our organisation. It has endless helpful features and is regularly being updated.

I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.

M guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.

The session itself was offered at a promotional rate also without prompting so this also was a good experience.

Easy to use and navigate, simple to build in new products and assembly's to my requirments.

Once through to the right person, the staff are attentive and extremely helpful. In my experience, the most responsive were the technical team with the training and query support.

Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users).

The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.

Customer Service was horrible. You could not talk to someone when you wanted to.

It was simple enough, even for a novice user like myself. The fact I could integrate it with my bank account and automatically enter expenses and raise invoices with my own branding etc. was great.

The single most annoying thing about it is the support.

The FreshBooks/Xero integration stopped working around 2017 (I don't know why; each company blames the other).

We were currently using Quickbooks, which had, at the time, very limited cloub-based capability. Xero looked great, was easy to use, and made it possible for our virtual team to work together.

I love how easy it is to sync bank feeds and reconcile transactions. I love the rule feature that allows me to set my routine transactions to the correct COA.

There is more information in the project tabs than what you can obtain in the report which is disappointing.

I believe Xero have captured a very nice niche of the industry with it's very business orientated user interface and simplisitic feel. It makes accounting somewhat fun for the business owner.

Ve not used the full power of Xero yet but so far it’s been great in helping me keep track of real time spending etc. It’s certainly an asset to the business and I’m learning more as I use it.

Finances are easier to keep up to date and more frequently, the software updates are seamless, the reports are great, the integrations are outstanding, and the service is super.

Every feature I need is an extra add on charge. The remember me at login does not work and I have to waste time with 2 step login every time I leave the computer for 5 minutes.

Xero has been a great experience for me. If you want software that can automatically allocate transactions when and where you need them to go, save yourself time and check out Xero.

Great software, price is affordable for small businesses.

Xero is easy to use (with a little direction perhaps) and it's been great for invoicing, payroll, and tracking our finances.

Easy to share with accountants. A thoughtful social enterprise discount given too.

And there are odd glitches in the reporting (cannot recall all the details now, I only have one client left using this app) that I had to watch out for.

Appalling Software - Avoid at all Costs in My Opinion.

Pound Sterling

Clarity Software is an on-premise suite of management information system (MIS) applications, which allow businesses of all sizes in print and packaging industry to manage schedules, quotes, production and more. Key features include cost analysis, time recording, delivery tracking and marketing management.


Clarity software provides estimating and quoting module, which enables businesses to automatically generate quotes for product orders and save invoice templates to predict spends and cost estimates of future processes. It comes with a customer relationship management (CRM) tool for users to manage customers’ details such as contact information, communication history, order status and more. Additionally, it allows enterprises to monitor inventory levels, movements and allocate stocks as per requirements, optimizing purchasing processes.


Clarity Software facilitates integration with various third-party applications such as Sage, Xero, QuickBooks and more. Pricing is available on request and support is extended via phone and other online measures.



LongDescription

Cataloging/Categorization

Employee Management

Production Tracking

Forecasting

Quality Management

Purchase Order Management

Price/Margin Management

Activity Tracking

Digital Signature

Job Costing

Production Management

Financial Management

Material Requirements Planning

Product Configurator

Order Management

Traceability

Invoice Management

Sales Trend Analysis

Shipping Management

Automated Quoting

Warehouse Management

Scheduling

Contact Management

Audit Trail

Price and Cost Calculations

Bills of Material

"Best Price" Estimating

Multi-Currency

Sales Reports

Inventory Tracking

Capacity Management

Cost Analysis

Data Security

Production Scheduling

Client Portal

Pricing Management

Alerts/Notifications

Quality Control

Cost Estimating

Estimating

Work Order Management

Billing & Invoicing

Accounting Integration

Discount Management

Customizable Branding

Reporting/Analytics

Contact Database

Supplier Management

Job Tracking

Order Tracking

Quotes/Estimates

Purchasing & Receiving

Third-Party Integrations

Pre-Press Estimating

Document Management

Inventory Management

Data Visualization

Sales Automation

Visual Configuration

Rules Engine

Windows 7

Windows Vista

Windows XP

Windows 8

Windows 10

Core features: CRM, Estimating and Quoting, Price Management, Activities, Marketing, Sales Tracking & Management, Accurate Invoicing, Job Tracking, MIS Document Storage, MIS Business Reporting.

Advanced features: Production Management, Goods and Stock Management, Purchase Orders, Delivery Scheduling and Tracking, Network Integration, MRP & Nesting, Complex Pricing Calculators.

Email/Help Desk

FAQs/Forum

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Clarity Software

In Person

US Dollar

Xero is a global small business platform with 3.95 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner.

About Xero accounting software 

Xero provides small business owners, accountants and bookkeepers with powerful online accounting software and access to up-to-date financial data. It’s designed to make life better for small businesses, their advisors and communities around the world. It connects businesses with their bank, their advisor, accounting tools, payment services and third-party apps, so everything is securely available at any time, on any device. 
Benefits for small businesses
Xero’s beautiful, easy-to-use small business accounting software automates and streamlines many day-to-day tasks, including bank reconciliation, quoting, invoicing, making and collecting payments, tax, managing employees, expenses, projects and payroll. Businesses can view  up-to-date numbers on the Xero dashboard, in reports, and in analytics. It’s easy for businesses to see how they’re tracking, stay in control of cash flow and make informed decisions. 
Because Xero is cloud-based, businesses can work with their data easily from anywhere as well as collaborate with their accountant and bookkeeper. Many features are available on mobile, so people can run their business on the go.

Support and learning

Xero’s offers free 24/7 support, learning, and discussions at Xero Central, backed by a team of expert support staff. Customers are also invited to put forward and vote on product ideas.

Responsible data use commitments

Xero takes a defense-in-depth approach to protecting its systems and customer data. Data is protected by multiple layers of security, including encryption when it’s transferred and stored, and subject to strict privacy controls. Xero uses multi-factor authentication; software updates are free; and Xero does regular data backups.
Xero is certified as compliant with ISO/IEC 27001:2013, complies with the Payment Card Industry Data Security Standard, and produces Service Organization Control (SOC 2) reports.

Xero App Store

Xero connects with more than 1000 third-party apps designed to solve everyday business challenges, get data flowing between Xero and other apps, and provide a more complete view of how a business is performing. The Xero App Store is the place to easily find, try and connect apps that are certified by Xero and reviewed by users.

Pricing plans and free trial

Xero offers a free trial of its accounting software for 30 days, and a range of pricing plans designed to suit different needs. Subscriptions to Xero are invoiced monthly. 
 Accountants and bookkeepers get free access to Xero online accounting software and to Xero HQ when they sign up (for free) as Xero partners.
Xero for accountants and bookkeepers
Accountants and bookkeepers gain access to smart practice management software with tools for streamlined workflows, efficient compliance, and a cloud-based single accounting ledger for every client. They can collaborate within Xero with their colleagues or with clients, automate manual tasks, and access client records at any time. 
Xero’s integrated practice management software includes Xero HQ, Xero Practice Manager, Xero Workpapers and Xero Tax. 

Xero the company

Xero is a global company with offices in seven countries and over 3.95 million subscribers. It’s a leader in online accounting across New Zealand, Australia and the United Kingdom, and has won multiple awards for its software and services. Xero is listed on the Australian Stock Exchange (ASX).

Document Templates

Revenue Recognition

Product Identification

Case Management

Tax Management

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Multi-Channel Management

Recurring/Subscription Billing

Due Date Tracking

Time Tracking

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Vacation/Leave Tracking

Nonprofits

Charting

Progress Tracking

General Ledger

Bank Reconciliation

Financial Analysis

Mobile Payments

Contract/License Management

Ad hoc Reporting

Retail Inventory Management

Project Billing

Credit Card Processing

Transaction History

CPA Firms

Project Management

Approval Process Control

Customizable Invoices

Cash Flow Management

Customer Database

Calendar Management

Reorder Management

Accrual Accounting

Template Management

Data Import/Export

Automatic Billing

Inventory Optimization

Accounting

Email Templates

Consolidation/Roll-Up

Self Service Portal

Duplicate Payment Alert

For Government

Overrun Reporting

For CPA Firms

Hourly Billing

Mobile Access

Online Payments

Cost Tracking

Fixed Asset Management

Online Invoicing

Dunning Management

Compliance Management

Real Time Data

Overpayment Processing

Billing Portal

Vendor Management

Expense Claims

Tax Calculation

Multi-Company

Sales Tax Management

Wage Garnishment

ACH Payment Processing

Project Accounting

Email Management

Tax Compliance

Budgeting/Forecasting

Expense Management

Asset Tracking

Activity Dashboard

Invoice Processing

Multi-Country

Mac OS

Early: $5.50/month
Growing: $16/month
Established: $31/month

Clarity Software vs Xero

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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