Configure One Cloud vs Expedite Commerce

RATING:

4.4

(48)

Configure One Cloud has 48 reviews and a rating of 4.38 / 5 stars vs Expedite Commerce which has 21 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (48)
4.8 (21)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
January 16, 2020
April 8, 2024
Pros/Cons
  • Pros

  • I really like the hands-on approach to this program. The ability to actually configure (pardon the pun) and customize all the features is, in my view, important, very important.
  • The ability to configure or design your product and see the resulting image immediately is the feature most appreciated by our customers.
  • Cons

  • User interface is confusing and hard to change. You need an experienced web developer to write the CSS to modify your site.
  • The automatic logged out error keeps popping up now and again (regardless the use of browser and open programs).
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  • Pros

  • It has also supported our need to manage our Installed Base of products and to allow Parts Ordering after the sale (by both internal support staff and by our customers via ecommerce).
  • The product is very easy to set up and use out of the box, but EC has also been willing to go above and beyond in helping us to customize the solution to meet our unique business needs.
  • Cons

  • My only complaint and it has nothing to do with the software is finding the time to teach myself how to implement all that it can do.
  • The issues we experienced along the way were most often associated with our data or with unclear functional definitions on our part.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos