About Experlogix CPQ

Experlogix is a cloud-based configure, price and quote (CPQ) management solution designed to help businesses manage orders and quotation process. It serves both B2B and B2C marketing and sales teams across a range of industries including technology, manufacturing, service, heavy equipment and transportation.

Experlogix verifies the accuracy of different sections in a quotation and alerts users if there is any disparency in the quotation form. The solution even can handle complex pricing and discounting rules to cater to different customer segments. It integrates with third-party ERP solutions, including MS Dynamics, NetSuite and Salesforce, to access parts and product information and leverage existing bills of materials.

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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

5 Reviews of Experlogix CPQ

Average User Ratings

Overall

4.00 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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February 2018

Brian from Southern Casearts

Verified Reviewer

Company Size: 201-500 employees

Industry: Supermarkets

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2018

Easy to learn

Organization and flexibility.

Pros

Assists on CRM to a great degree and is very user friendly. I like how I can create same rules to apply to majority or minority of options.

Cons

That we have to publish for everything just to see if a formula or rule works. That causes time wasted for me on somedays.

January 2018

Dustin from Cross Trailers, inc.

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Just went live and so far we love it, really expanded our capabilities in more than just order entry

Streamlined quote configuration and order entry process. Also using it to figure costs, and margins per order. Reduced mistakes from order entry where a user would select the wrong options for a configuration of our production units.

Pros

Ease of setup and configuration, it's not perfect but easiest I've ever used. Rules and formulas are very robust giving you more than one way to solve a problem. User interface is easy to stream line. Integrations with Dynamics 365 are excellent, even with custom fields. Customer service from Experlogix has been top notch.

Cons

As with any software there are always little things that can be a hassle. That said they have worked with me whenever possible to try and enhance the software for some of the things we have wanted to do but the software wasn't quite capable out of the box. Those problems have been few though.

June 2020

Edmond from New Way

Company Size: 201-500 employees

Industry: Wholesale

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

June 2020

Dynamics365 Business Central DISASTER - STAY AWAY

DISASTER is what we could say. IF you are using Dynamics Business Central the cloud version, STAY FAR FAR. There are better ready solutions out there. Our rep [SENSITIVE CONTENT HIDDEN] is awesome, she tried the level best she could but the software is just NOT ready for production. From March 2020 to May 2020, we tried to get Experlogix install to Dynamics BC. Imagine that 2 months just to install! Then disaster after disaster came, the integration mapping is NOT working after numerous attempts to make it work with developer [SENSITIVE CONTENT HIDDEN]. Management is pushing for it the be ready and we had offered to work till midnight our time (Early morning their time) to get it to work. Then we found out that dynamic item with variants cannot be created on the fly, they can only create items without variants. (Still i have yet to get it to work to be able to create dynamic items) Such BASIC items with variants are not supported, how are we suppose to run complicated manufacturing scenarios? Imagine you product T-Shirts with sizes of S,M,L. Those sizes are variants and the software cannot create it! We were then asked to pay for development for creating items with variants! (Mind you, this is when the mapping STILL is not working) We have almost given up on this and management is giving final 2-3 weeks to decide if these issues will be solved if ever before initiate a refund process.

Pros

The design center is very easy to use. It's very easy to configure products. You can configure anything you want using the design center with minimal knowledge about codings. You need to know how series, models, properties, formula and rules work. Once you get a hang of it, you can build anything through it. This is by far what we like about Experlogix.

Cons

Integration with Dynamics Business Central is NOT ready. We have given Experlogix 5 months to fix these following problems and STILL it's not fixed. From March 2020 (after our training) to end of June 2020. 1) BASIC mapping is not working. Metadata ERROR everywhere. The integration basically is NOT ready for production. If you can't map properties, what's the point of buying Experlogix. 2) Dynamic Items with variants cannot be created on the fly. Potentially more as we stuck in the mapping area for so long (3 months and ongoing) that we have no chance to drill in to find more bugs (maybe?)

Reasons for Choosing Experlogix CPQ

We chose Experlogix because they were able to show what we need during the demo and because of their reputation online.

December 2017

Craig from Southern CaseArts

Verified Reviewer

Company Size: 201-500 employees

Industry: Supermarkets

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Experlogix make building and customizing your configurator very easy

We are able to lock down options that we do not want to offer on our products and also program by customer to insure we always meet their expectations.

Pros

Experlogix is very user friendly and Experlogix staff if very helpful. Usually if i make a request for a change it is in the next months build.

April 2018

Henry from App factory

Company Size: 11-50 employees

Industry: Architecture & Planning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Highly recommended!!

This app had for sure helped me get better organized with work

Pros

I have used Experlogix CPQ for about 18 months and I love the simplicity of it. It integrates with my Gmail email and calendar really well but the best feature for me that I haven't been able to find with other Sales software CRM's is the rotten deals feature where you can set for deals to be marked red after a set time. This means I can quickly look at my sales Experlogix CPQ and easily see which deals I need to follow up without having to click in to read the details.

Cons

There are also useful reports which could still be improved but to offer handy stats.