ResponsiBid Software

ResponsiBid Software

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Find out more:

About ResponsiBid

ResponisBid is an online bidding and selling solution that helps small size field-service businesses provide service quotes to potential customers. ResponsiBid enables users to automate bidding and follow-up of service requests. It offers a host of features such as Gmail and Google calendar integration, video support, auto reporting, automatic follow-up reminders, CRM integration and more. A bidding and sales tool, ResponsiBid allows to track and organize leads and connects with websites to provide real-time quotes. Additional features include analytics, custom pricing, templates, and email/text notifications. Besides this, it supports various integrations such as Jobber, Service Monster, The Customer Factor and All Clients. Pricing is based on a per mont...

ResponsiBid Pricing

ResponsiBid offers a 10 to 1 ROI guarantee. Make money or you don't pay.

Starting price: 

$179.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Customer dashboard

ResponsiBid User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 36 reviews

User Profile

MICHAEL

Verified reviewer

Company size: 2-10 employees

Industry: Facilities Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2019

The Service Business Salesperson/Estimator that works at midnight while you're giving birth

It frees up time from the estimating/follow up process so that other business tasks can be taken care. It's like fully delegating your sales process to a 24/7 salesperson who is always up, always online, and never forgets to follow up.

Pros

True story! Using AI technology and a simple web interface that lives on our company website, Responsibid regularly onboards new clients, introduces them to our company, offers them an array of services, allows them to input the relevant job parameters and then gives them service options to fit their needs. Then, based on the prospect's selection(s), it calculates the job time and efficiently offers them openings on our job calendar that make sense based on job duration, crew capability, and drving efficiency. Once the client selects the best appointment time for them, it collects a deposit to lock the job on the schedule. And, if a prospect is still on the fence, it will intelligently follow up with them using personalized emails and text messages until they give a definitive response. Recently, it did all of this while I was acting as the birthing partner for my wife at midnight.

Cons

It is hard to implement fully. There is so much AI involved that in order to get it to work for your company, you must take the time to fully systemize your pricing systems and then translate that to the platform. You will also need to understand your KPI's to make sure that it's scheduling features are efficient for your company. Thankfully, they have in house coaching and onboarding support to hold your hand through the processs.

Response from Symphosize

Thanks Michael! That's really useful. We're so glad it's working for you!

Replied May 2019

Todd

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Best Move

FabBest thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.

Pros

Best thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.

Cons

Set up Best thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.

Reasons for choosing ResponsiBid

Best thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.

Response from Symphosize

Thanks so much Todd for sharing this experience! We love helping however we can!

Replied January 2022

Anonymous

Company size: 1 employee

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

August 2020

Responsibid promotes spam

Pros

Nothing. I cannot recommend this company at all.

Cons

My client is a small window washing company in Allentown, PA area. His competition, Fish Window Cleaners has been using Responsibid to Spam (for many months) my client with messages trying to buy his company. Shame on Fish and on Responsibid for enabling such unsolicited mail and what could be construed as repetitive intimidation through email. Unsolicited commercial emails of this type are why I can not recommend Responsibid.

Response from Symphosize

Hi there. We would be happy to help you with your issue if you would let us know who you are or contact us at (707) 968-7764

Replied August 2020

User Profile

Bobby

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2018

This software makes me money when I am asleep. It's also invaluable for customer followup.

I dont know what else I could say about Responsibid that I already havent. My only regret is that I waited so long to get it. It's helped me scale my business. It's the equivalent of hiring an office assistant for all followup as well as all of the quoting features that it provides. It's a no brainer for a small service business owner.

Pros

The most valuable part of responsibid for my business is the followup features. Not only does it follow up with all of my prospects to help close jobs but I also use it to follow up with my existing customers throughout the year to keep retention high as well as my profits. I own a small service business and responsibid was INVALUABLE to me when my inbound lead's started to significantly increase while I was still working in the field every day. It allowed me to effectively provide quotes without visiting all job sites and close them over the phone or via email saving me 20 plus hours a month (conservatively). The followup feature that I've already mentioned is another BIG time saver as it insures that every opportunity will be followed up with as many times as I choose regardless of how busy I get or what I may personally forget to do. RB never forgets to follow up.

Cons

No major gripes but the reporting features could use some improvement. This is the reason for the 4 stars instead of 5 in the "Features & Functionality' section. Reports for closing rate, lead source are perfect. Reports for revenue tracking could be a little better but in fairness this is more of a function for your CRM than your quoting tool.

Response from Symphosize

Thanks for the review Bobby! We're here to help and actively working on a few tweaks to making the reporting work even better with your connected CRM!

Replied May 2018

Micah

Verified reviewer

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2019

Excellent Bidding Software for Cleaning Companies

Great customer service coupled with an exceptional product has given my business a boost that’s hard to calculate - well worth the investment of time and money.

Pros

Customer service is practically flawless - not to mention extremely helpful and encouraging. The automation and customization this software brings is amazing. Bidding is stressful but after investing over 60 hours of time into this software (which is an extension of my business) I now have most of 'my bases covered' when I bid jobs. Video Estimates are a sure way to boost one's chances of winning a job. Video's can be added to each services.

Cons

Would like a mobile app (but their mobile web browsing does work great). Also, would like their calendar to accept SquarePay (only offers PayPal).

Response from Symphosize

Thanks for the detailed review, Micah! This is a great report on how ResponsiBid can work for a company who is ready to take their sales game to the next level. Your investment into your business is a really great illustration of what is possible!

Replied April 2019

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