All GoVisually Reviews

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User Profile

Garry

Verified reviewer

Media Production, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Minimalism is MAXIMUM

Minimal use of clients time to proof, as well as minimal emails to communicate changes to the client, as well as minimal but very comprehensive proofing functionality. The learning curve to learn how to proof is very low, which leads us to happier clients!

PROS

The reason I came to GoVisually is because of the minimum steps our clients have to see their proofs. Previously we used Mavenlink for media proofing, and even video proofing, but there were SO. MANY. STEPS. our clients had to go through, like signing up for a Mavenlink account and inconveniently forcing the client to educate themselves on Mavenlink’s proofing system, which takes time, as well as getting emails for every little (non-design) project changes, which takes more time; our clients don’t have that kind of time to spend on something that should be so simple. GoVisually is very direct, can send a link to the project without signing up for the system, and the proofing functionality is very minimal and comprehensive. And the emails my clients get are only design changes, that’s it! It’s a very lean and easy system to understand with very minimal steps to get to the proofing with a greater respect of using our clients time!

CONS

I would like to see video proofing someday. At the moment I use Dropbox for this but if I can keep video proofing within GoVisually, I totally would

Reason for choosing GoVisually

Minimal steps for our clients to get to the proofs, minimal (and relevant) notification emails, and minimal proofing system that’s very comprehensive to understand, all of which reduce our clients time spent on proofing so they can spend their time on their own business.

Reasons for switching to GoVisually

Too many steps in between to seeing the proofs, like signing up for an email account, learning the proofing system, as well as client getting way to many unnecessary emails for non-design changes.

Vendor Response

Hi Garry, Stoked to see your review for us! We're so happy that GoVisually is adding value to your business. We're planning to introduce video support in future too. Thank you for your love and support. Best, Team GoVisually

Replied November 2019

Jill

Graphic Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

GoVisually saves us so many frustrations

We've saved so much time with proofing. GoVisually makes it so much easier to visually see where there's a change or the exact issue that needs to be resolved. Oftentimes, our proofs have 150 plus artboards and it's so much easier to markup one vs explain which artboard and where the problem with it lies.

PROS

We love GoVisually for internally proofing and sending to our clients. It's so much easier to be able to put an arrow or dot on the space that needs corrections or attention. It's easy to use and we're able to send it to the most tech-savvy clients and the ones who still refuse technology.

CONS

If the files aren't small enough, it takes a while to load. Also, we're having trouble with proofs that are reviewed and it shows up in list to review.

Reason for choosing GoVisually

GoVisually was recommended so we looked at it and were sold.

Lauren

Events Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2019

Not the Best

It's ok. It's a replacement to ProofMe but not as good, unfortunately.

PROS

Allows us to proof in one place. That's really about it.

CONS

Not user friendly. Scrolling is off, no option to highlight text, no notifications if a questions is asked to someone specifically and have to have an account to proof

Fang Lee

Motion Pictures and Film, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Function of GoVis

this website is good for printing or still images, but as for video, we facing some problem ex. hard to preview, also, the video will be cropped. As for pdf preview, sometimes the color will run off but once we download then is fine.

PROS

I like about the unlimited space for us to store the proof and easy for us to trace back.

CONS

The Video Function is not flexible enough to use

Reasons for switching to GoVisually

Filestage is too expensive and less storage and account to log in

Angelo

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A good tool for collaboration.

Has helped streamline our production process.

PROS

Ease of use and implementation. We were able to get everyone up to speed quickly and new users are getting on board easily.

CONS

Comments tool. Sometimes tough to find where the comments are.

Mel

Printing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Great Platform

PROS

We love the simplicity it gives our customer to view their designs.

CONS

The page loading for proof sometimes lags. Would like to receive a notification when a user confirms a checklist.

Josh

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2023

My review for GoVisually

PROS

I love the ability to quickly share proofs to my clients, which they can review and send feedback directly to my team.

CONS

It's frustrating how the entire page refreshes each time I click a new proof. Sometimes I give my clients 30+ proofs to review all at once, and they complain that they lose their spot when reviewing posts.

Miguel

Design, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Good

I've only been using it for a short time, but I really like it, and it has greatly improved my communication with clients, in order to number versions, keep a history of what the client has been asking for in terms of changes, etc. etc.

PROS

ease of use and ease of sharing work with my clients, with numbered versions, folders that separate the various work areas and tasks

CONS

There is nothing I don't like, the price factor, for me who work on my own and I'm just starting out, it's a factor I have to consider, but it's not something I don't like, I just wish it were cheaper

Reason for choosing GoVisually

It was free, but it didn't have some functions that were essential to me, such as grouping work into "folders" within the same project

Rob

Graphic Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Good, inexpensive but powerful online proofing

Great - we’ll used by ourselves and clients

PROS

Ease of use and deployment and low cost

CONS

Zoom feature isn’t as smooth as it could be

Reason for choosing GoVisually

Price and ease of use

Reasons for switching to GoVisually

Too expensive

Lovejot

Verified reviewer

Graphic Design, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2023

Flagging

PROS

Proofing the projects and Approval, flagging

CONS

Pricing little high and add more default template designs

Morgan

Apparel & Fashion, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Perfect for everything you need

Its a very user friendly program for both the admin as well as the accounts. Anytime we have had a question Go Visually has been friendly and readily available. No one likes to 'wait on hold' for hours or wait for a return phone call that never comes. You never have to worry about that with Go Visually. When have even emailed them with questions and the got back to us right away. They are frequently enhancing their program to make it even better than it already is.

PROS

When someone signs in to see their art they also have to ability to see all of the art in their portfolio at the same time. As an administrator its really easy to add new projects, remove old ones and request revisions. Just in case you forgot what change was made to the art you can click the revisions button and see all of the versions that came before it, as well as the comment that was made on that version that led to the revision. The program also allows you to 'download' the art and attach it to an email. (you have the option to turn this feature on or off for each individual account). As an admin I can see all of the accounts in the system including all of the art that was uploaded. Sometimes this helps to generate new ideas as well as give me the ability to show other groups an idea of what their concepts would look like EX: "what the words would look like if they were turned vertically instead of horizontally" without having the artist do a lot more work for a design that might be rejected in the end. Honestly this program can do just about anything you want it to and clients love being part of the process!!

CONS

When a project it uploaded. Go Visually sends out an email notification to every person that is listed as a reviewer on that account. Think of it like this... "XYZ school" is the account. There are PTA shirts, Soccer shirts, Beta club shirts, etc. When someone from the beta club makes a revision to their art all of the people on the account (i.e. the soccer coach, the PTA admin, etc) get notified that a revision was made. This can easily be solved by making 'accounts' for people and not 'organizations' but I wish we could assign an email to a piece of art and when revisions were made only that person was notified. The only other concern is that when Go Visually sends an 'invite' email to a new user to let them know they have art to review it has 2 links in the email with very little instruction. One of the links will take the reviewer directly to the art. Where they can leave a comment asking for a revision. The only problem is that when the revision is complete they are not notified. This is because on the initial email (with the 2 links) they should have clicked the other link to login and essentially 'setup their account' (clearer direction would be great here.) If they are not officially logged into the Go Visually portal they will never receive additional notifications. As an admin I can resend them an invite but they have to erase the cookies or the computer recognizes them and just lets them in and the process repeats itself.

Reason for choosing GoVisually

see answer above

Reasons for switching to GoVisually

For 20 years we had our own program but it constantly had to be updated by the coder who built it. Eventually the coder retired. Then when ink soft did the next update it caused the program to stop working (compatibility issues due to lack of updates required). So we did a free trial with Trello and hated it. We tried proofstuff which comes with shopworks but that was a nightmare. We then tried a free trial of GoVisually and it was everything we were looking for!!

Vendor Response

Hi Morgan, We're stoked to see your review for us! Thank you for taking the time to write in such detail. Thrilled to know that you're loving what we've built! Our team will reach out to you to help you with the review process. Best, Team GoVisually

Replied November 2019

Lisa

Food & Beverages, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2019

GoVisually Review

PROS

Commenting is easy to use and view. It's fairly easy to upload projects and create new projects. The commenting and approval feature is the best aspect of this software. It's pretty easy to share projects and tell which reviewers have gotten into a project to review it.

CONS

It would be great to include a feature for reviewers to "approve with changes," so that they can be excluded from future revisions and their approval can be visible when a new file is uploaded, rather than having to go back to prior versions to find out whether they approved a previous version. It would also be nice to have a way to categorize the projects into different folders or some way of organizing them so that they are not just in one long list. It would be nice if it were less work to get into the previous versions of a file that is posted to find out the conversation that took place. Right now clicking through takes a few steps. It would also be helpful to include a feature so that it is clear of the document contains multiple pages. Right now reviewers might not be aware that there are multiple pages in a document because it is not very clear from the getgo upon opening the file.

Vendor Response

Hi Lisa, Thank you for your feedback. Glad to know you'refinding it easy to use GoVisually at work. We're already working on some of the cons you've mentioned such as adding folders and improving reviewer interface. I'll definitely take up your feedback to the team and see how we can solve then in our future updates. Best, Team GoVisually

Replied November 2019

Chris

Leisure, Travel & Tourism, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Marketing Images Review Tool

The experience of using the software and the support we have and from Customer Support lead is fantastic. I feel that GoVisually are committed to this product and it will continue to evolve it and support our business.

PROS

Simple to use interface Allows multiple people to review images and provides a clear audit trail of changes It really engages people in the review and sign-off process across our business

CONS

As we use this system quite extensively, we are finding the filing system and archiving a bit basic

Reason for choosing GoVisually

Go Visually was the closest software we could find to replace it with.

Reasons for switching to GoVisually

This was a good product, but GMG stopped providing this service and software.

Vendor Response

Hi Chris, Thank you so much for the honest feedback. Glad to know you're enjoying the experience and that GoVisually is adding value to Swift Group. We'll definitely address the cons that you have mentioned in our future update. Best, Team GoVisually

Replied October 2019

Laura

Textiles, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2019

Go Visually - Pretty Good

Go Visually has been great for getting a design in front of lots of people without lots of emailing back and forth - a definite plus for our business.

PROS

I like how easy it is to comment on a work, or outline certain sections of the design.

CONS

There is no distinguishing "instructional comment" that lets you tell people what you've changed when you add a new design - you have to use a regular comment, which can get lost in review. It is difficult for people to see what's changed when they have to switch back and forth between design versions to see old comments.

Vendor Response

Hi Laura, Happy to see your team gaining value from GoVisually. I'll take up your suggestion to our product team. Such a feature makes a lot of sense and can really help in multiple revisions. We are developing version compare and it'll be coming soon, having an instructional comment over it can be very helpful. Best, Team GoVisually

Replied June 2019

Jason

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Client Friendly Creative Review Tool

We needed a client facing proofing/review/approving tool and we found it with GoVisually. Our clients have all enjoyed their experience on your platform and it's ease of use, no training needed. After researching about 8 tools we know we made the right decision to use GoVisually.

PROS

We chose GoVisually due to it's ease of use, UI and simple workflow. We like the proofing tools which gives our clients multiple ways to express their notes. Almost no set up time, not much training needed.

CONS

There's really nothing I don't like. They are future improvements to be made, but I feel confident in the GoVisually team that they are taking our notes to heart and are releasing new features as they can. Bulk uploads, better slack integrations.

Reason for choosing GoVisually

Price, options, fit our needs

Reasons for switching to GoVisually

Started our own studio, building from the ground up

Lynne

Graphic Design, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2019

Great Product at a Reasonable Price

As a Graphic Designer, this has made the proofing process SO much better than the alternative of marking up PDF's or typing changes directly into an email. Requests are easier to track and respond to, and the process stays much more simple and organized.

PROS

This software has significantly improved my work flow with clients. Proofing large documents and reviewing and submitting feedback has always been a tremendous challenge in my field, but this system has completely streamlined that process for myself and my clients.

CONS

It does have a few bugs. When clients share proof links, some people are asked to login with a user/password, while others are able to access the content without issue. It's always a bit of an embarrassment when I have to generate a new link for the people getting the login page first. The new link usually solves the problem, but can hurt the timeline if I'm not able to see and respond with a new link quickly.

Whitney

Consumer Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2019

Great product for requesting approvals

It helps me with all the documents I upload and having a central location to view them. It saves me from having to use email to share documents.

PROS

I love that I can easily upload and share various documents that I design to request approvals and get edits.

CONS

I wish the share link stayed the same. Also some users need more help using it.

Vendor Response

Hi Whitney, We're thrilled that you're loving GoVisually. Thank you very much for your support and feedback. We're working on something new for the share link and it'll be out soon. I'm sure you'll love it. Best, Team GoVisually

Replied June 2019

Alexandra

Graphic Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2019

Good for graphics - needs improvement for copy

Overall, GoVisually has been our go-to source for all graphic editing at my company. With a few more feature upgrades, I think we would be very happy.

PROS

For graphic design editing, the software works really well. You are able to easily highlight changes needed and all members on the project and easily see those changes and add to them.

CONS

The tools provided are not great for large amounts of copy editing. I hope in future version they improve upon this to strike words, highlight words to change, etc.

Jesse

Media Production, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY