# CredentialMyDoc Software Reviews, Demo & Pricing - 2026 > Review of CredentialMyDoc Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/credentialing/credentialmydoc-profile --- [Home](https://www.softwareadvice.com/) / [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) / CredentialMyDoc Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/credentialing/credentialmydoc-profile/reviews/)[Alternatives](https://www.softwareadvice.com/credentialing/credentialmydoc-profile/alternatives/) # CredentialMyDoc 2026: Benefits, Features & Pricing Wondering if CredentialMyDoc is right for your practice? Our Medical Practice Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview CredentialMyDoc 4.3 [(71)](https://www.softwareadvice.com/credentialing/credentialmydoc-profile/reviews/) Pricing Pricing available upon request ### About CredentialMyDoc CredentialMyDoc is a cloud-based software that helps organizations streamline credentialing and provider enrollment operations via a unified portal. The platform offers custom reporting, auto-populated forms and interdepartmental collaboration functionality, which enables businesses to improve efficiency across departments. CredentialMyDoc allows users to share forms and other information with external and internal stakeholders via a self-service portal. It offers various features such as form generation, provider portal, custom workflows, payer management, reporting, expiration management and more. Additionally, administrators can store information about providers, tax IDs, location and more in a centralized repository. Wondering if CredentialMyDoc is right for your practice? Our Medical Practice Management Software selection experts can help you in 15 minutes or less. ## CredentialMyDoc User Interface ## Popular CredentialMyDoc Alternatives Main Product CredentialMyDoc 4.3 [(71)](https://www.softwareadvice.com/credentialing/credentialmydoc-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.28Value for money - 4.37Customer support - 4.10Functionality Pricing Available upon request Get Price Alternative Product [CredentialStream](https://www.softwareadvice.com/product/369455-CredentialStream/) 3.9 [(120)](https://www.softwareadvice.com/product/369455-CredentialStream/reviews/) Ratings Breakdown - 3.66Ease of use - 3.65Value for money - 3.85Customer support - 3.81Functionality Pricing Available upon request Get Price Alternative Product [MedTrainer](https://www.softwareadvice.com/compliance/medtrainer-profile/) 4.3 [(148)](https://www.softwareadvice.com/compliance/medtrainer-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.23Value for money - 4.37Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [QGenda](https://www.softwareadvice.com/project-management/qgenda-profile/) 4.2 [(68)](https://www.softwareadvice.com/project-management/qgenda-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.02Value for money - 4.23Customer support - 4.09Functionality Pricing Available upon request Get Price Alternative Product [POK - Proof of Knowledge](https://www.softwareadvice.com/product/530253-POK/) 5.0 [(9)](https://www.softwareadvice.com/product/530253-POK/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $0.80 one time Get Price Alternative Product [Modio Health](https://www.softwareadvice.com/credentialing/modio-health-profile/) 4.9 [(29)](https://www.softwareadvice.com/credentialing/modio-health-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.86Value for money - 4.90Customer support - 4.76Functionality Pricing Available upon request Get Price ## CredentialMyDoc Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CredentialMyDoc Features - Popular features found in Medical Practice Management Appointment Management Charting Claims Management EMR/EHR E-Prescribing HIPAA Compliant Medical Billing Patient Intake Patient Portal Patient Scheduling Physician Scheduling - More features of CredentialMyDoc Credential Management Document Management Enrollments/Onboarding Expiration Management Forms Management License Verification Privileging Reminders Self Service Portal Third-Party Integrations Web Forms Workflow Management ## CredentialMyDoc User Reviews Overall Rating 4.3 Ratings Breakdown 5 63% 4 14% 3 10% 2 10% 1 3% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.4 Functionality 4.1 BK Brianna K. Verified reviewer Medical Practice 1001-5000 employees Used daily for more than 2 years Review source Reviewed March 2026 Has potential, but needs to be revamped for the specific group 2 It is okay, the communication from CMD support should be alot better when something is broken and no longer working. Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 2 Functionality Pros: I do like the ability to house a lot if information in one place, so that the info can be pulled quickly. Cons: The reports that run are never correct and when something no longer is working and you reach out to support they do not provide any updates on an eta or status of the issue Reasons for choosing CredentialMyDoc At the time, we believed it was the best choice for a multispecialty group practice. Read More AD Amanda D. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed June 2024 Need more training 5 I feel like I need some training in different documents and/or reporting options. I'm sure there is more I can produce with CMD, I just don't know how. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The info is stored in an easy to read format. Also, ie. If I'm updating malpractice for all providers and in the "malpractice" tab, when I click on the arrow to proceed to the next provider, the malpractice tab opens automatically for them as well. This was a great update! Cons: The reporting is not always intuitive, and sometimes comes in an Excel sheet, which takes some editing to turn into a PDF. Reasons for switching to CredentialMyDoc Unsure, it was already in the works, when I started. Read More SS Stephanie S. Verified reviewer Medical Practice 501-1000 employees Used daily for more than 2 years Review source Reviewed March 2025 Solid System 2 CredentialMyDoc met our needs - no big complaints. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to use, pretty intuitive, responsive customer service. Cons: Not super extensive, but it does meet our needs so ok with that. Reasons for switching to CredentialMyDoc Intellisoft had difficult reporting features Read More AH April H. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2024 Extremely User Friendly Functionality 4 Customer support is exceptional from direct account contacts and customer support portal. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to navigate and reflects other major credentialing database payors use for credentialing. Highly accessible from anywhere being web based. Tasks are easy to set up and follow. Fully customizable reporting feature is invaluable. Generating enrollment forms is a big time saver. Cons: Latest update bugs are slowly being worked through and corrected by CMD. Reasons for choosing CredentialMyDoc Accessibility, custom reports, price and provider portal section. Vendor Response Hi April, It's so great to hear that you find the platform easy to navigate, and that you're taking advantage of the customization and time saving features available. Some of the updates do take a bit longer than expected, and we appreciate your patience. Thank you so much for your review, and for choosing CredentialMyDoc! Best Regards, The HealthStream Team Replied June 2024 Read More TT Tracey T. Verified reviewer Medical Practice 51-200 employees Used daily for more than 2 years Reviewed October 2020 Very Happy with CredentialMyDoc 4 I've been really happy with CredentialMyDoc as it has helped to streamline so many of my daily tasks. I'd definitely recommend it to anyone looking for a new credentialing software option. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I really like the option to create custom reports and how easy it is to do so. There is a wide variety of pre-mapped forms, documents and applications available in the software, and the turn-around time for custom mapping is excellent. The program is very user-friendly and easy to navigate. Cons: There are some minor errors in the reports generated by CMD. For example, if I want to pull a CME report for a specific date or date range, it will either return no information, or incomplete information, meaning I have to download all CMEs and filter out what I need. Also, some of the headings in the CME report have CMD listed instead of CME (like I said, minor.) I'd also like the option to make changes to certain information across multiple providers. For instance, 85% of our providers have the same credentialing dates and next credentialing dates with our IPA and with many of our carriers, but I still have to go into each payer and IPA for every provider to update these dates every 3 years. An option to push updates to multiple providers for things like this would save dozens of hours that it takes to do it manually. Reasons for switching to CredentialMyDoc IntelliCred wasn't as user-friendly as CredentialMyDoc is. IntelliSoft also charged a fee for document mapping since their software allows users to do their own mapping; however, the process to map a document was cumbersome, took several hours, and wouldn't map information from custom fields, or fields the names had been changed for. Read More AT Anna T. Verified reviewer Medical Practice 11-50 employees Used daily for less than 6 months Review source Reviewed June 2024 Not worth it for us 2 Not good, it wasn't what I was expecting at all. Ratings Breakdown 1 Ease of use 2 Value for money 4 Customer support 2 Functionality Pros: The implementation process didn't take very long. Cons: I don't like the layout, it has a lot of things we didn't need, it was very click heavy to get to one item Reasons for choosing CredentialMyDoc This was purchased prior to be being hired on, I am trying to convince my company to switch to Verity. Vendor Response Hi Anna, We apologize for the inconvenience you've experienced in navigating the platform to find your content. If you are considering switching to CredentialStream, keep in mind that it's always free and easy to schedule a demo. Please visit https://www.healthstream.com/solution/credentialing/healthcare-credentialing-privileging-enrollment-software-credentialstream. Thank you for your feedback! Best Regards, The HealthStream Team Replied June 2024 Read More NC Nicole C. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 2 years Review source Reviewed June 2024 CMD Review 5 I love it, it has been a game changer within our company as far as organization and time to submit documents. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: I like that everything is kept secure in one place. It helps keep us organized per provider and per location which with a large growing practice in many states is extremely helpful and necessary. Cons: I would like to be able to give certain managers access to only the providers or locations within their own state/region. If there is a way, I would love to know! Like to be able to submit directly to the carriers through the program to track automatically. Vendor Response Hi Nicole, We're thrilled to hear that CredentialMyDoc is keeping your organization organized and efficient. In regard to your comment about manager access, please consult the MSO Client Portal, and if you need further assistance, please reach out to customer support at https://community.healthstream.com/customer-support. Thank you so much for your review, and for choosing CredentialMyDoc! Best Regards, The HealthStream Team Replied June 2024 Read More BK Brandace K. Verified reviewer Medical Practice 501-1000 employees Used daily for less than 12 months Review source Reviewed June 2024 Great Software 5 The management is quite straightforward, and the customer service consistently provides excellent assistance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The consolidation of all my provider information into a single, centralized location proved to be exceedingly beneficial. Additionally, the capability to effortlessly generate forms for our various insurance policies greatly enhanced our operational efficiency. Cons: I do not have any drawbacks at the present time. Vendor Response Hi Brandace, Thank you so much for your feedback; the benefits that you mentioned are exactly what CredentialMyDoc was created to do. We take pride in the expertise of our customer service team and are thrilled to hear that you've had an excellent experience with them. Thank you for choosing CredentialMyDoc! Best Regards, The HealthStream Team Replied July 2024 Read More GA Ginny A. Verified reviewer Hospital & Health Care Self-Employed Used daily for less than 6 months Review source Reviewed June 2024 CMD - Highly Recommended! 5 Overall, my experience with CMD has been terrific - right from the beginning, the sales representative that I worked with really understood my needs. I did feel that the Training Team dropped the ball a bit with me and I had to keep pestering them to complete the training, but once sessions were scheduled, the Trainer was great - she was even able to ferret out my personal level of technical understanding and train me at that level. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: As a solo Credentialing and Enrollment Specialist, the CMD platform checks all the boxes for me... Provider details are automatically mapped to Payer Enrollment forms, its available on a small scale and it is a well-rounded database to manage Practice, Location and Provider data and documents. This platform allows me to work smarter, more effectively and most efficiently. Cons: I haven't experienced a down-side to CMD as of yet... they allow all users the ability to make suggestions and requests for updates and changes, so its evolving constantly to meet client needs. Reasons for choosing CredentialMyDoc Best "all-in-one" option for small organizations Vendor Response Hi Ginny, Thank you so much for recommending CredentialMyDoc! We love hearing how organizations like yours are able to work more efficiently. We hope you continue to enjoy the training team's expertise. Thank you for choosing CredentialMyDoc! Best Regards, The HealthStream Team Replied June 2024 Read More LK Lalit K. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed June 2024 Not happy with the services 1 The overall experience is not good as we are facing big issues in notes creation, notes sequence and reports. Need to fix these issues to avoid contract termination from our end. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Next follow up date intimation and ease to access. Cons: Reporting and Notes issue. We are not able to see the notes the way we paste it at the time of creating them. Please fix it asap. Reasons for choosing CredentialMyDoc I was told that the software is very good in terms of reports, creating notes, next follow up intimation in timely manner and initially it was good. But after few times, it stop working the same as previous and now there are all issues which was not there last time. And we are not getting support from software team or support team to fix the issues. It has been 4 months we are facing these issues. Really disappointed. Read More Showing 1 - 10 of 71 Reviews [See All Reviews](https://www.softwareadvice.com/credentialing/credentialmydoc-profile/reviews/) ## CredentialMyDoc Popular Comparisons [CredentialStream vs CredentialMyDoc](https://www.softwareadvice.com/compare/327287-credentialmydoc/vs/369455-CredentialStream/)[QGenda vs CredentialMyDoc](https://www.softwareadvice.com/credentialing/credentialmydoc-profile/vs/qgenda/)[Modio Health vs CredentialMyDoc](https://www.softwareadvice.com/credentialing/credentialmydoc-profile/vs/modio-health/)[symplr Provider vs CredentialMyDoc](https://www.softwareadvice.com/compare/226168-symplr-provider/vs/327287-credentialmydoc/) [Compare All Alternatives](https://www.softwareadvice.com/credentialing/credentialmydoc-profile/alternatives/) ## Other Top Recommended Medical Practice Management Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **214** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **177** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **134** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1369) Recently recommended **71** times Stuck Between Options? 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