Aavaz Software

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About Aavaz

Aavaz is a call center software offers that offers an inbound, outbound and blended call center platform designed to be scalable. It includes a variety of functionality tailored to the individual requirements of marketing, sales, and customer support departments. Aavaz is a cloud-based system that does not require on-site telephony infrastructure. It makes use of the business’s existing Internet connections and comes with an app for android mobile phones that allows remote employees to connect to the system regardless of their location. The Aavaz system offers sophisticated dialer, PBX, IVR, voicemail and other standard call center functionality. It also includes functions to assist with agent training and performance reviews, such as Whisper, Barge and Listen...

Aavaz Pricing

No set up costs, no hidden costs, unlimited data.

Starting price: 

$84.99 per month

Free trial: 

Available

Free version: 

Not Available

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Aavaz User Reviews

OVERALL RATING

Showing 3 reviews

Leilani Grace

The Results

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 6 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2018

Aavaz on the Rush!

Pros

this is efficient with small businesses online and in the call center industry. It is easy to use and hassle free.

Cons

it only has a 7 day free trial which I hope they can extend at some point so we can enjoy the full benefits of the service

Allison

Whitestone Acquisitions LLC

Verified reviewer

Industry: Real Estate

Time used: Less than 2 years

Ease-of-use

2.5

Customer support

5

Functionality

5

Reviewed August 2015

Excellent Call Center Software. It was a game changer for us!

Pros

Great integration with Twilio without any issues. It was also very easy to customize our campaign when we don't have a very common call center structure or product. Reports function is extremely helpful in keeping an eye on our call team.

Cons

It was initially a little harder than other on line software to figure out for the non tech savvy.

Jennifer

Jennifer Leigh Makeup

Verified reviewer

Company size: 2-10 employees

Time used: Less than 12 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

3

Customer support

5

Functionality

5

Reviewed April 2018

Say goodbye to dropped calls!

Pros

I cannot say enough about the Preview Dialing feature included here - what an excellent tool to help facilitate transactions/conversation with the clients. Saves me the time from having to review case by case before reaching out directly.

Cons

Set-up was confusing at first but once the system was up and running, the navigation proved to be very user-friendly.