The proposal/ quoting functionality has been a disappointment.

But the most impressive is there is a client portal feature for our clients to collaborate on projects, accept quotes and view invoices.

Entering timesheets is super easy. It's also good to see my tasks for the week ahead.

It feels like they care about their customers. They're super genuine people.

I also really like the triggers for alerts on budget/usage %, this automation has been very helpful.

Accelo can definitely seem intimidating at first as there are a ton of menus that can take time to familiarize yourself with.

There are a lot of rough edges, both poor UI choices and pieces that don't quite have the functionality expected.

I wanted a great PSA, one that I could stand up quickly and get to work without hours and hours of churn. This fit the bill great.

I like the affordability. We are a new MSP and this was a great entry level service desk tool for our company.

I like that the all-in-one package is significantly cheaper compared to the one-off costs.

We are still learning something new and helpful within the software every day and their customer support is VERY on top of questions and concerns.

Business clarity on tasks and requirements and deadlines are definitely my favourite.

Integration with Gmail makes creating tasks from emails very easy. The ability to create projects by client makes keeping tasks organized and logging time a breeze.

Introducing new integrations and exciting features, alongside making the core functionality more slick, shows that they care about their customer base and they want to make a difference.

Helps our team easily track time between projects. Design is easy to use and pleasant to look at.

Our team loves the product. With the current COVID pandemic, we have found ourselves having to do more with less.

We'd have a staff meeting and load up a page with 3 or more filtering specifications then click something and the results of the filter were lost.

The overall experience is great and the functionality to manage all the different functions/areas in one application is amazing.

Lots of features, great customer support, great for CRM and project management.

Accelo does a good job helping our marketing agency setup and manage retainers for clients and manage the budget of time they have available.

The tool meets 90-95% of our needs, and they continue to improve upon it. Their support team is one of the best we have seen (we have used many products over the years).

I really like how I can see all the work I have been assigned at the beginning of the week. It's also very easy to enter my timesheet.

We've centralized several different services into a single place with Accelo streamlining our work and eliminating loss of data.

Ease of use, completely customizable, thoughtful and useful features.

Accelo is a really powerful tool with a lot of functionnalities that you can set up. It has so many potentiel to help you grow your business.

Also, it's very difficult to book holiday leave in advance - it's a very roundabout process.

The dashboards are awesome and give me an amazing overview of my business.

Influitive ticks many boxes in terms of its capabilities of vision and execution, and whilst not perfect, is actually a simple and effective way to manage a fully functional advocacy program.

There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly.

I love the AdvocateHub App from Influitive. I receive notifications when challenges are available to complete.

Amazing Platform to Build a Customer Community & an Advocate Marketing Program.

Ease of integration with other products, connectivity with our systems, and ease of use for our customers.

We are able to manage all advocacy activities - from references, case studies, speaking opportunities, social sharing, and more. The best part is we have so much fun with our customers.

We are always looking at ways to improve our customer retention, engagement and revenue and Influitive allows us to target different audiences with tailored content no matter the vertical or geo.

I love the app's Lead Management feature because it allows me to look at new leads which are crucial in my new startup's success.

I love that Influitive always has new ideas for our hub and they are really invested in helping me be successful at my job.

There's a lot of ways you can create engagement, educate your members, but also perform various acts of advocacy. It also has a great reward integration system and offers support when needed.

I love that the platform is easy to use and allows us to engage with our customers.

What I love the most about Influitive is that it helps (in a rather intuitive way) build connections with your customers and helps the members of the community engage in relevant and valuable ways.

I believe if you utilize it in every opportunity that you get then you are definitely getting way more than your money's worth for this amazing product.

The Hub integrates seamlessly with Salesforce.com and helps you request references from Salesforce itself.

Ease of use, reporting, level of support, capabilities and integrations.

Ease of use, Great customer support, The ability to think outside of the box and be creative.

Some limitations in the technology - e-mail problems and limited functionality.

The next thing I know I'm receiving crude calls from someone claiming to be their legal team telling me I'm being sued for someone else's account (yes they messed that up).

They were great to work with and it is a great tool when you have an awesome product and great word of mouth already.

Some of the tasks are more difficult in the app as compared to online.

Best solution for marketers like us, it helps us engage our customers at ease with its simplified and intuitive engagement process.

Awesome customer service. Complete platform to run and manage a loyalty program.

Influitive is committed to ensuring their customers are successful. The company is dedicated to ensuring that my program is successful which is a huge benefit of using their platform.

From the onboarding and set up of our platform to our CSM. Everyone has been very involved and helpful for us to be successful.

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

It's a bit expensive and depending on how many customers you have, can be hard to justify.

That was dumb on our part. Definitely bit off more than we could chew there.

Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.

We've had a dedicated customer success manager with who we meet every month to plan our projects and key initiatives. The support team is responsive and helps.

It is a little clunky and I receive quite a bit of negative feedback from my customers. My other pain point is how difficult it is to add images/formatting to challenges.

Also, the VIP community is a great resource to connect and share with other experts. I really really love this community and the ability to connect and grow.

US Dollar

Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. 

The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. 

With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. 

Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update. 

Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders to run the business and professionals to focus on the most important work. By harnessing powerful automation, managers are enabled to deliver projects on-time and within budget with ease. 

Accelo's up-to-date and secure analytics gives leaders the confidence to make smart decisions, ensuring the growth and prosperity of the business.

LongDescription

File Management

Commenting/Notes

Support Ticket Management

Real-Time Analytics

Deadline Management

Milestone Tracking

Project Workflow

Employee Management

Forecasting

Purchase Order Management

Electronic Payments

Personalization

Invoice History

Status Tracking

Meeting Management

Billable Items Tracking

Internal Chat Integration

Payment Processing

Recurring/Subscription Billing

Time Tracking

Project Templates

Lead Capture

Performance Management

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Timer

Progress Tracking

Drip Campaigns

Task Board View

Financial Analysis

Sales Pipeline Management

Workflow Configuration

Contract/License Management

Task Scheduling

Financial Management

Change Management

Project Billing

Credit Card Processing

Calendar/Reminder System

Time Clock

Invoice Management

Portfolio Management

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Task Planning

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Lead Distribution

Projections

Time Tracking by Client

Knowledge Management

Pipeline Management

Communication Management

Customer Database

Resource Management

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Assignment Management

Sales Trend Analysis

Client Tracking

Template Management

Scheduling

Data Import/Export

Multiple Projects

File Transfer

Customer Support

Resource Allocation & Planning

Testing/QA Management

Buyer Management

Email Templates

Self Service Portal

QuickBooks Integration

Contact Management

Help Desk Management

Sales Approval

Opportunity Management

Project Time Tracking

Email-to-Task Conversion

Hourly Billing

Lead Management

Multi-Currency

Email Marketing

Cost-to-Completion Tracking

Mobile Access

Online Payments

Planning Tools

Online Invoicing

Sales Reports

Requirements Management

Web browser (OS agnostic)

A cloud-based client work management platform to manage all aspects of your client work and improve the performance and profitability of your business.

Plus:
$24.00 Per User / Per Product / Per Month (on an Annual Contract)
Min. 5 Users

Premium:
$39.00 Per User / Per Product / Per Month (on an Annual Contract)
Min. 5 Users

Product Licenses include:
- Sales & Quotes (Plus: $24.00 | Premium: $39.00)
- Projects (Plus: $24.00 | Premium: $39.00)
- Tickets (Plus: $24.00 | Premium: $39.00)
- Retainers (Plus: $24.00 | Premium: $39.00)
- Billing (Plus: $24.00 | Premium: $39.00)
- Reports ($12.00)


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

Accelo

Live Online

Webinars

Documentation

Videos

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates.


Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, exclusivity, recognition and rewards, building a community and experience, referral engine, track and measure, integration and campaign management.


Influitive provides customized challenges to advocates on their preferences, demography and past behavior. These challenges educate advocates, collect feedback, share NPS surveys and give them a mission to complete. Its community-building feature helps advocates in creating profiles and allows them to share, collaborate and plan meetups with other people in the network.


In addition, Influitive AdvocateHub integrates with customer relationship management (CRM), marketing automation and reference program integrations such as Salesforce, Marketo, HubSpot, Gravy, Zapire, and TrustRadius.


Influitive is available as an iOS and Android application.



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