All HappSales Reviews

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User Profile

Arigo

Verified reviewer

Facilities Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

User friendly and customisable

PROS

This app is very user friendly especially with UI and UX support. Customisable based on the requirement. Quick support. highly recommended.

CONS

No objections since smooth flow with the CRM has been experienced.

Sudipta

Computer Hardware, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

A Very Practical CRM Tool - HappSales

I have used other well known CRM software, at various Multi-national. HappSales is by far the most practical and Field-Uset friendly CRM.

PROS

Very User Friendly. Light weight. Good Reporting features. Voice commands.

CONS

Not many cons that I see at this point. Only if the user can also have a Web Portal view, bulk updates would have been easier to do.

Reason for choosing HappSales

Ease of use. Customisations were made possible by the team to accommodate certain process unique to our organisation.

Vendor Response

Dear Sudip, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will soon be releasing our new version to address your point on bulk updates.

Replied December 2020

Sreepad

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Good CRM

PROS

ease of use, accessible from any where. Nice application

CONS

Reporting can be made in better way, dashboard representation and order structuring can be done in better way.

Vendor Response

Thank you for your valuable feedback. We shall continue to strive to exceed your expectations.

Replied October 2022

Vignesh

Machinery, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Excellent CRM Service

PROS

Customer Support, Forecast Module, Performance review Dashboard.

CONS

Taking time customization, Not able to connect with technical person.

KUNAL

Medical Devices, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Make your team Accountable , Productive and imbibe the culture of self performance monitoring !!

As a sales leader it has helped me in making the sales team more accountable and productive. That's the whole battel for any organization.

PROS

It integrates all the activities executed by the sales team and give them clear picture that how their current efforts has impacted their quarterly goals. This gives sales person a clear direction and helps them with self monitoring .

CONS

As it is has been created keeping all existing industries in mind , but it would have added more value if it could have had more flexibility of customization industry specific. customization has limitations currently.

Reasons for switching to HappSales

The older product would have been helpful in a ideal work environment.

Vendor Response

Dear Kunal, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations.

Replied January 2021

Vinu

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Features most liked

Its a very good software for Pipeline management

PROS

Mobile interface Capture all sales stages easily Easy for field sales reps to update Composite dashboard as manager

CONS

No web interface for Field Sales Appstore dowload

Vendor Response

Dear Vinu, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. App store download is getting launched by end of Feb 2021.

Replied January 2021

Nanda

Consumer Electronics, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Amazing Solution for business

Happ sales has addressed all my business pain points and has helped improve our productivity and our revenue has increased due to focused approach.

PROS

Dashboard and user interface are at the best!

CONS

Most of the features are customised as per my need so I use almost all features and there is nothing like least used or least liked

Reason for choosing HappSales

Passionate tram and they were flexible to customise as per my need

Reasons for switching to HappSales

Previously they didn’t deliver as promised and Happ sales understood our business and Customized as per our need

Vendor Response

Dear Nanda, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations.

Replied December 2020

shivakumar

Medical Devices, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Very Good, Appreciate

Overall good experience. easy to update. Improve more and more. thanks to [SENSITIVE CONTENT] for all the time support. Superb response to person.

PROS

Easy to use. Easy to track the record . Performance data is good enough to understand from management

CONS

Make Options for change password. Work on business card capturing details

Vendor Response

Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations.

Replied October 2022

Pratiek

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Best Account Management CRM Available

Very user friendly

PROS

Have been using Happsales over a period of one year now, it simplifies the Job for a sales rep to keep the Data ready and managed whenever required. The Key highlight here is the Realtime updates of the data and easy accessibility for a Happy selling. Highly Recommended for sales Org. Cheers.

CONS

Features like accessing the location of sales rep is missing.

Vendor Response

Dear Pratiek, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We shall include the feature for sales rep location as soon as we get a go ahead from your management team.

Replied January 2021

Balaji

Machinery, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Happsale CRM

Most satisfied tools for a sales people.

PROS

Recording daily activities and Short view of sales pipeline businesses

CONS

Version upgradation for IOS devices and take backup every time during up gradation.

Vendor Response

Dear Balaji, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. Seamless upgradation for iOS will be available by end of Jan 2021.

Replied December 2020

Prasanta Kumar

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Unceasing CRM!

Its good. It takes care of my account End to End.

PROS

The daily reporting of sales resources is what I liked most.

CONS

The back end reporting needs improvement.

Reason for choosing HappSales

1. One could easily relate to each and every module of HappSales. 2. Users dont feel like they are looked over at micro level by the management.

Vendor Response

Dear Prasanta, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. Will reach out to understand your specific reporting requirement.

Replied December 2020

Yeshavanth g

Civil Engineering, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Very good

Just good software, to helpfull for business industry.

PROS

Final we get final reports as we updated.

CONS

Its vary easy to update reports, and they give very good responce and servicess for any problems appeared in happsales.CRM

Vendor Response

Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations.

Replied October 2022

SelvaPrabakar

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

User friendly software

PROS

Every parameters are good, easily work with this

CONS

User friendly software for every one , overall good

Vendor Response

Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations.

Replied October 2022

Bhargav

Computer & Network Security, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

HappSales Review

PROS

Very User Friendly Ease of deployment Very Economical

CONS

Initially when we started the UI for users was not available on IOS.

Reason for choosing HappSales

Ease of deployment and use. And the overall cost savings (including user training).

Vendor Response

Dear Bhargav, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations.

Replied December 2020

Anant

Medical Devices, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2020

Data management at its best, sales bent is missing

Good, for data management

PROS

Very detailed Helps me get back to check details

CONS

Heat map is missing. Prioritizing leads is missing.

Vendor Response

Hello Anant, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will reach out to better understand your requirement of heatmap; and plan to address it through upcoming updates.

Replied December 2020

Biju

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Coburg

PROS

Information capturing Attendance Overall data capture

CONS

We would prefer service also to be added

Vendor Response

Dear Biju, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations.

Replied January 2021

Anitha

Medical Devices, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

User friendly

Very supportive

PROS

Product is easy to learn and user friendly

CONS

Backdate entry's is possible. But some misuse it

Vendor Response

Thank you for your wonderful feedback. We shall continue to strive to exceed your expectations.

Replied October 2022

Pramod

Medical Devices, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Review on Happsales

This is avg

PROS

Detail input capture in this software

CONS

Work Flow and Establity is still scope of improvement

Vendor Response

Thank you for your feedback. We shall continue to strive to exceed your expectations.

Replied October 2022

Sharath

Accounting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

CRM for Small business

PROS

The ease of integration is what we love about Happsales along with the excellent customer support. Highly recommend for small businesses.

CONS

The product comes pre loaded with a lot of features which may not be useful for small services organisations but it is not a deterrent to use the product.

Vendor Response

Thank you so much for your wonderful feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team

Replied December 2022

Hariprasad

Import and Export, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

HappSales CRM

PROS

It’s is a user friendly app. Works on all platforms.

CONS

The dashboard needs a lot of improvements. Dose not have all the relevant information

Vendor Response

Thank you so much for your valuable feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team

Replied December 2022

Naresh

Medical Devices, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Best app for sales activities and field management

PROS

Ease of use, Covers all entities of work, be it sales activities, customer database or accounts handling etc. It is smartly designed and developed app.

CONS

Nothing as such, but sometimes GPS location is not very accurate.

Vendor Response

Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations.

Replied October 2022

Hari

Legal Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Best CRM in the Market!

PROS

Ease of use.Happsales have a major hand in solving our pain points.

CONS

Too many features to look for in the portal.

Vendor Response

Thank you so much for your valuable feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team

Replied December 2022

Showing 1 - 22 of 22 Reviews